1

Dispatch Operations Manager Jobs in Round Lake, IL

Dispatcher and Supervisor

Waukegan, IL ยท On-site

$50K - $110K/yr

... Manager, or designee, the Dispatcher and Supervisor performs road supervisor and/or dispatcher duties. Supervision encompasses all field operations including: * Investigating accidents and passenger ...

This is more than a traditional dispatch position. We need someone who can take ownership of the ... If you're the type of person who can manage a busy schedule, solve problems on the fly, keep ...

This is more than a traditional dispatch position. We need someone who can take ownership of the ... If you're the type of person who can manage a busy schedule, solve problems on the fly, keep ...

Customer Service Coordinator

Cary, IL ยท On-site

$18 - $24/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Support dispatch operations by communicating technician availability and routing updates ... Proficiency with scheduling software, CRM tools, or similar platforms * Ability to multitask and ...

Be Seen First

Crane & Rigging Dispatcher

Arlington Heights, IL ยท On-site

$50K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Branch Manager FLSA STATUS: Fulltime, Non-Exempt ABOUT US Bay Crane is the leader in crane, rigging ... a hands-on, operations-focused crane dispatch position responsible for coordinating cranes ...

Dispatcher

Elgin, IL ยท On-site

$22 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Dispatch plumbing professionals to customer appointments efficiently and effectively. * Schedule ... department managers to address scheduling challenges and operational needs. * Assist with job ...

Dispatcher

Elgin, IL ยท On-site

$22 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Dispatch plumbing professionals to customer appointments efficiently and effectively. * Schedule ... department managers to address scheduling challenges and operational needs. * Assist with job ...

Dispatcher

Kenosha, WI ยท On-site

$24 - $25/hr

Takes all scheduling and driver complaints, report to Operations Supervisor/Contract Manager ... Basic knowledge of radio dispatch equipment * Excellent communication and customer service skills

Dispatcher

Kenosha, WI ยท On-site

$24 - $25/hr

Takes all scheduling and driver complaints, report to Operations Supervisor/Contract Manager ... Basic knowledge of radio dispatch equipment * Excellent communication and customer service skills

Dispatcher

Prairieview, IL ยท On-site

$24 - $27/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Takes all scheduling and driver complaints, report to Operations Supervisor/Contract Manager ... Basic knowledge of radio dispatch equipment * Excellent communication and customer service skills

Intermodal Dispatcher

Mount Prospect, IL ยท On-site

  • Medical

  • Dental

  • PTO

... growing Chicago operations team. We are looking for a highly organized, detail-oriented ... Dispatch and manage the movement of import and export ocean containers throughout the Chicago ...

Dispatcher

Kenosha, WI ยท On-site

$24 - $25/hr

Previous terminal operations, dispatch, or driver experience * Computer literate * Subject to DOT ... From our school bus drivers and location managers to routers, dispatchers and fleet technician ...

Dispatcher

Buffalo Grove, IL

$22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... operation. You'll route and track a local fleet/messengers, coordinate deliveries/pickups, and ... Dispatch drivers/messengers and monitor routes in real time , adjusting as needed * Create daily ...

Dispatcher

Buffalo Grove, IL ยท On-site

$22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... operation. You'll route and track a local fleet/messengers, coordinate deliveries/pickups, and ... Dispatch drivers/messengers and monitor routes in real time , adjusting as needed * Create daily ...

Showing results 21-40

Dispatch Operations Manager information

See Round Lake, IL salary details

$28.8K

$60.3K

$99.3K

How much do dispatch operations manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for dispatch operations manager in Round Lake, IL is $60,315.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,000.00 and $68,600.00 per year, depending on experience, location, and employer.

What is a dispatch operations manager?

Dispatch Operations Managers oversee the daily operations of dispatch teams responsible for coordinating the movement of goods, vehicles, or personnel. They ensure that schedules are met, resources are efficiently allocated, and any issues are resolved quickly to maintain smooth operations. Their role often involves supervising staff, implementing procedures, monitoring performance, and communicating with clients or other departments. Strong organizational and leadership skills are essential for this position. Dispatch Operations Managers play a crucial role in logistics, transportation, emergency response, and other industries that rely on timely coordination.

How does a dispatch operations manager typically collaborate with other departments to ensure smooth logistics operations?

A Dispatch Operations Manager works closely with departments such as warehouse, transportation, customer service, and supply chain planning to coordinate schedules, resolve issues, and optimize delivery routes. Regular meetings and real-time communication help ensure that all teams are aligned on priorities, shipment statuses, and any emerging challenges. Strong collaboration is essential to quickly address delays or bottlenecks and to maintain high customer satisfaction. Building effective cross-department relationships is a key part of the role and contributes significantly to operational efficiency.

What are the key skills and qualifications needed to thrive as a dispatch operations manager, and why are they important?

A Dispatch Operations Manager requires expertise in logistics coordination, staff management, and operational analysis, often supported by a degree in business, logistics, or a related field. Familiarity with dispatch management software, GPS tracking systems, and relevant safety certifications is typically expected. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to dynamic situations. These skills and qualities ensure efficient operations, timely deliveries, and high levels of customer satisfaction in a fast-paced environment.

What is the difference between Dispatch Operations Manager vs Dispatch Coordinator?

AspectDispatch Operations ManagerDispatch Coordinator
ResponsibilitiesOversees dispatching activities, manages teams, optimizes routes, and ensures timely deliveriesSchedules and assigns deliveries, communicates with drivers, and handles daily dispatch tasks
Required CredentialsHigh school diploma or equivalent; experience in logistics or transportation; leadership skillsHigh school diploma or equivalent; experience in dispatch or customer service
Work EnvironmentOffice-based with some field oversight; leadership role in logisticsOffice-based; direct communication with drivers and clients
Industry UsageCommon in transportation, logistics, and delivery companiesUsed across similar industries for daily dispatch tasks

The Dispatch Operations Manager typically has broader responsibilities, including team management and strategic planning, while the Dispatch Coordinator focuses on daily scheduling and communication. Both roles are essential in logistics, but the manager position involves higher-level oversight and decision-making.

What are popular job titles related to Dispatch Operations Manager jobs in Round Lake, IL?

For Dispatch Operations Manager jobs in Round Lake, IL, the most frequently searched job titles are:

What cities near Round Lake, IL are hiring for Dispatch Operations Manager jobs?

Cities near Round Lake, IL with the most Dispatch Operations Manager job openings:

Infographic showing various Dispatch Operations Manager job openings in Round Lake, IL as of August 2026, with employment types broken down into 82% Full Time, 14% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $60,315 per year, or $29 per hour.

Dispatcher and Supervisor

Pace Suburban Bus

Waukegan, IL โ€ข On-site

$50K - $110K/yr

Full-time

Re-posted 8 days ago


Job description


Job Description:
Under the direction of the Superintendent of Transportation, Division Manager, or designee, the Dispatcher and Supervisor performs road supervisor and/or dispatcher duties. Supervision encompasses all field operations including:
  1. Investigating accidents and passenger incidents and assisting with vehicle breakdowns.
  2. Monitoring the performance of Bus Operators to ensure that fixed route service is provided and that Bus Operators perform in accordance with Pace standards.
  3. Performing field supervision of Pace fixed route service, special events, and other activities; and performing security checks at transit centers and park-n-rides.

Dispatch functions include:
  1. IBS supervision and coordination of bus routes and Bus Operators.
  2. Maintaining work assignment board on a daily basis.
  3. Operating and monitoring radio and IBS; responding to calls.
  4. Coordinating detours and notifying proper authorities in emergencies, breakdowns, or upon Bus Operator's request.
  5. Operating a bus when required.
  6. Generating and maintaining dispatch paperwork.
  7. Answering telephone calls and responding to inquiries.
  8. Performing other duties as assigned or required.

The performance of these duties may be required at any time of the day and night, any day and night of the week. This is a safety sensitive position and subject to random drug and alcohol testing.
Qualifications
Age:
Must be 21 years of age or older.
Education:
Must have at minimum a high school diploma or equivalency.
Experience:
Must have at least 3 years' experience in transportation with a good work record, including attendance history; supervisory experience is preferred.
Certifications:
Must have or be able to obtain (within 6 months of being hired) a valid Class "B" Commercial Driver's License with air brake and passenger endorsements, and have, or obtain (within 6 months of being hired) a DOT card.
Proficiencies:
Must have knowledge of the service area, particularly routes that originate from this facility.
Must demonstrate intermediate proficiency with Microsoft Office applications including Outlook, Excel, and PowerPoint.
Must possess and demonstrate excellent interpersonal skills: good written and verbal communication skills.
Must be able to maintain professional composure when confronted with difficult situations; and make quick and accurate decisions.
Must be able to handle confidential and/or sensitive information in a professional manner.
Physical Requirements:
This role requires sitting for extended periods, typing on a computer, and attending meetings.
Working Conditions:
This position is based on an office setting, with standard office equipment, including a computer, phone, and desk space.
The business needs of Pace may require operating a bus in all weather conditions and being exposed to inclement weather.
This position is not eligible for a hybrid work schedule or remote work.
Salary:
Full Salary Range: $50,467-$110,273
Midpoint: $80,370
Anticipated Starting Salary Range: $65,418-$80,370
Pace provides full pay ranges so candidates can consider their long-term growth potential.
BENEFITS SUMMARY
About Us
Pace, the Suburban Bus Division of the Regional Transportation Authority ("Pace"), was established to aid and assist public transportation in the six-county northeastern Illinois area consisting of Cook, DuPage, Kane, Lake, McHenry, and Will Counties.
As an equal opportunity employer, Pace seeks to employ qualified personnel in all job classifications and to provide equal opportunities in a manner that will not discriminate against any person because of actual or perceived race, color, religion, sex, age, national origin, ancestry, pregnancy, marital or civil union status, citizenship status, disability, military or veteran status, sexual orientation, gender identity or expression, order of protection status, childbirth, medical conditions related to pregnancy or childbirth, genetic information, or any other protected characteristic defined under applicable law.
Thank you for your interest in Pace. If you are having difficulty completing this application or require other assistance, please contact Devlin Collins at devlin.collins@pacebus.com.