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Dispatch Operations Manager Jobs in Riverside, CA

SwiftX Inc.

Pickup Operations Sr Expert

Corona, CA · On-site

* Manage overall pickup operations and ensure SLA compliance across service regions * Monitor and improve customer pickup timeliness and operational performance * Oversee driver dispatch operations and ...

SwiftX Inc.

Pickup Operations Sr Expert

Eastvale, CA

* Manage overall pickup operations and ensure SLA compliance across service regions * Monitor and improve customer pickup timeliness and operational performance * Oversee driver dispatch operations and ...

Herc Rentals

Central Operations Manager

Foothill Ranch, CA · On-site

$87K - $105K/yr

Job Purpose The Central Operations Manager manages the activity in Central Trucking, Central Ordering, and Central Field Service Dispatch and well as responsibility for all costs and P&L statements ...

SwiftX Inc.

Pickup Operations Sr Expert

Eastvale, CA · On-site

* Manage overall pickup operations and ensure SLA compliance across service regions * Monitor and improve customer pickup timeliness and operational performance * Oversee driver dispatch operations and ...

Transdev

Operations Manager

Perris, CA · On-site

... dispatch personnel. • Maintain client contact routinely to meet or exceed expectations. • Daily, weekly and monthly review of key operational metrics. • Expected to work with subcontractors to ...

Transdev

Operations Manager

Perris, CA · On-site

... dispatch personnel. · Maintain client contact routinely to meet or exceed expectations. · Daily, weekly and monthly review of key operational metrics. · Expected to work with subcontractors to ...

Power Plus

Construction Operations Manager

Perris, CA · On-site

$70K - $96K/yr

Oversee dispatch, billing, mapping, and permitting to ensure work can be completed and billed ... P/L management experience preferable but not required * Exhibits strong organizational and ...

Power Plus

Construction Operations Manager

Perris, CA · On-site

$70K - $96K/yr

Oversee dispatch, billing, mapping, and permitting to ensure work can be completed and billed ... P/L management experience preferable but not required * Exhibits strong organizational and ...

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All JobsDispatch Operations JobsDispatch Operations Manager JobsDispatch Operations Manager Jobs in Riverside, CA

Dispatch Operations Manager information

See Riverside, CA salary details

$31.3K

$65.6K

$108K

How much do dispatch operations manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for dispatch operations manager in Riverside, CA is $65,609.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,100.00 and $74,600.00 per year, depending on experience, location, and employer.

What is the difference between Dispatch Operations Manager vs Dispatch Coordinator?

AspectDispatch Operations ManagerDispatch Coordinator
ResponsibilitiesOversees dispatching activities, manages teams, optimizes routes, and ensures timely deliveriesSchedules and assigns deliveries, communicates with drivers, and handles daily dispatch tasks
Required CredentialsHigh school diploma or equivalent; experience in logistics or transportation; leadership skillsHigh school diploma or equivalent; experience in dispatch or customer service
Work EnvironmentOffice-based with some field oversight; leadership role in logisticsOffice-based; direct communication with drivers and clients
Industry UsageCommon in transportation, logistics, and delivery companiesUsed across similar industries for daily dispatch tasks

The Dispatch Operations Manager typically has broader responsibilities, including team management and strategic planning, while the Dispatch Coordinator focuses on daily scheduling and communication. Both roles are essential in logistics, but the manager position involves higher-level oversight and decision-making.

How does a dispatch operations manager typically collaborate with other departments to ensure smooth logistics operations?

A Dispatch Operations Manager works closely with departments such as warehouse, transportation, customer service, and supply chain planning to coordinate schedules, resolve issues, and optimize delivery routes. Regular meetings and real-time communication help ensure that all teams are aligned on priorities, shipment statuses, and any emerging challenges. Strong collaboration is essential to quickly address delays or bottlenecks and to maintain high customer satisfaction. Building effective cross-department relationships is a key part of the role and contributes significantly to operational efficiency.

What is a dispatch operations manager?

Dispatch Operations Managers oversee the daily operations of dispatch teams responsible for coordinating the movement of goods, vehicles, or personnel. They ensure that schedules are met, resources are efficiently allocated, and any issues are resolved quickly to maintain smooth operations. Their role often involves supervising staff, implementing procedures, monitoring performance, and communicating with clients or other departments. Strong organizational and leadership skills are essential for this position. Dispatch Operations Managers play a crucial role in logistics, transportation, emergency response, and other industries that rely on timely coordination.

What are the key skills and qualifications needed to thrive as a dispatch operations manager, and why are they important?

A Dispatch Operations Manager requires expertise in logistics coordination, staff management, and operational analysis, often supported by a degree in business, logistics, or a related field. Familiarity with dispatch management software, GPS tracking systems, and relevant safety certifications is typically expected. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to dynamic situations. These skills and qualities ensure efficient operations, timely deliveries, and high levels of customer satisfaction in a fast-paced environment.
What are popular job titles related to Dispatch Operations Manager jobs in Riverside, CA? For Dispatch Operations Manager jobs in Riverside, CA, the most frequently searched job titles are:
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Dispatch Operations Manager jobs near you

Ambulance Night Dispatch Supervisor

Premier Ambulance

Brea, CA • On-site

$32 - $36.07/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Premier Ambulance rating

6.4

Company rating: 6.4 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

We are seeking a highly organized and experienced Ambulance Night Dispatch Supervisor to oversee emergency dispatch operations during overnight hours, ensuring efficient, accurate, and timely coordination of emergency and non-emergency medical transport services. This role supervises dispatch personnel, maintains compliance with protocols, and supports high-quality patient care through effective communication and leadership.
PLEASE ONLY APPLY IF YOU HAVE AMBULANCE, 911 DISPATCH OR EMT EXPERIENCE.
12 hour shifts with OT after 8-hours, and paid lunch.
Key Responsibilities
  • Supervise and support dispatch staff during assigned shifts
  • Monitor call handling, dispatch accuracy, and response times
  • Ensure compliance with local, state, and federal EMS regulations
  • Coordinate ambulance deployment and resource allocation
  • Provide training, coaching, and performance evaluations for dispatchers
  • Handle escalated calls and critical incidents as needed
  • Maintain dispatch logs, reports, and quality assurance records
  • Collaborate with EMS crews, hospitals, and public safety agencies

Employment Benefits
  • Paid weekly
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • 401(k) plan with employer match
  • Ongoing training and professional development

Work Environment
  • 24/7 dispatch center environment
  • Must be available for evenings, weekends, and holidays as needed
  • Fast-paced, high-stress setting requiring focus and adaptability
  • In person

  • High school diploma or GED required; Associate's or Bachelor's degree preferred
  • Minimum 3-5 years of EMS dispatch experience (Preferred)
  • Prior supervisory or leadership experience preferred
  • Certification in Emergency Medical Dispatch (EMD) required (or ability to obtain)
  • Strong knowledge of dispatch systems, CAD software, and radio communications
  • Excellent communication, decision-making, and multitasking skills
  • Ability to remain calm and effective in high-pressure situations

What Premier Ambulance employees say

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