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Dispatch Operations Manager Jobs in Milpitas, CA

Acme Freight

Operations Manager

San Jose, CA · On-site

This position is required to handle the day-to-day within our operations and manage dispatch to make sure they are keeping all deliveries on time. A successful operations manager will be able to ...

Acme Freight

Operations Manager

San Jose, CA · On-site

This position is required to handle the day-to-day within our operations and manage dispatch to make sure they are keeping all deliveries on time. A successful operations manager will be able to ...

Penhall

Operations Manager (Full-Time)

Santa Clara, CA · On-site

The Operations Manager works closely with dispatch teams to ensure that employees and equipment are deployed on time, trucks are properly loaded, and job site operations begin on schedule. This role ...

Robert Half

Dispatcher

Santa Clara, CA · On-site

$23.75 - $27.50/hr

Prepare operational reports and performance summaries to help monitor dispatch activity and ... Strong ability to manage scheduling, logistics coordination, and multiple priorities in a fast ...

Metro Ports

Operations Manager II

Redwood City, CA · On-site

$93K - $117K/yr

Exercises independent judgment and discretion to dispatch labor, handle allocations, and manage ... Coordinates vessel operations to ensure timely, cost-effective loading and unloading without ...

MTM Transit

Manager, Operations

Tracy, CA · On-site

$80K - $85K/yr

The Manager, Operations will play a key role in the management, training, and development of staff ... Oversight of Drivers, Dispatchers, and operations employees and their daily performance, to ensure ...

MTM Transit

Manager, Operations

Tracy, CA

$80K - $85K/yr

The Manager, Operations will play a key role in the management, training, and development of staff ... Oversight of Drivers, Dispatchers, and operations employees and their daily performance, to ensure ...

Figure

Logistics & Dispatch Manager

San Jose, CA · On-site

$150K/yr

You will work closely with the commercial operations and data operations teams, and you will have ... Recruit, hire, and manage the coordinators and dispatchers who will execute day-to-day logistics as ...

Figure

Logistics & Dispatch Manager

San Jose, CA · On-site

$150K/yr

You will work closely with the commercial operations and data operations teams, and you will have ... Recruit, hire, and manage the coordinators and dispatchers who will execute day-to-day logistics as ...

TaskUs

Sr. Operations Manager - RAD

Mountain View, CA

$97K - $145K/yr

As a Senior Operations Manager of the AV Rider Assistance & Dispatch unit, you will manage day-to-day operations business, including performance, billing, P&L and resource forecasting for a growing ...

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All JobsDispatch Operations JobsDispatch Operations Manager JobsDispatch Operations Manager Jobs in Milpitas, CA

Dispatch Operations Manager information

See Milpitas, CA salary details

$35K

$73.3K

$120.6K

How much do dispatch operations manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for dispatch operations manager in Milpitas, CA is $73,288.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,100.00 and $83,300.00 per year, depending on experience, location, and employer.

What is a dispatch operations manager?

Dispatch Operations Managers oversee the daily operations of dispatch teams responsible for coordinating the movement of goods, vehicles, or personnel. They ensure that schedules are met, resources are efficiently allocated, and any issues are resolved quickly to maintain smooth operations. Their role often involves supervising staff, implementing procedures, monitoring performance, and communicating with clients or other departments. Strong organizational and leadership skills are essential for this position. Dispatch Operations Managers play a crucial role in logistics, transportation, emergency response, and other industries that rely on timely coordination.

How does a dispatch operations manager typically collaborate with other departments to ensure smooth logistics operations?

A Dispatch Operations Manager works closely with departments such as warehouse, transportation, customer service, and supply chain planning to coordinate schedules, resolve issues, and optimize delivery routes. Regular meetings and real-time communication help ensure that all teams are aligned on priorities, shipment statuses, and any emerging challenges. Strong collaboration is essential to quickly address delays or bottlenecks and to maintain high customer satisfaction. Building effective cross-department relationships is a key part of the role and contributes significantly to operational efficiency.

What are the key skills and qualifications needed to thrive as a dispatch operations manager, and why are they important?

A Dispatch Operations Manager requires expertise in logistics coordination, staff management, and operational analysis, often supported by a degree in business, logistics, or a related field. Familiarity with dispatch management software, GPS tracking systems, and relevant safety certifications is typically expected. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to dynamic situations. These skills and qualities ensure efficient operations, timely deliveries, and high levels of customer satisfaction in a fast-paced environment.

What is the difference between Dispatch Operations Manager vs Dispatch Coordinator?

AspectDispatch Operations ManagerDispatch Coordinator
ResponsibilitiesOversees dispatching activities, manages teams, optimizes routes, and ensures timely deliveriesSchedules and assigns deliveries, communicates with drivers, and handles daily dispatch tasks
Required CredentialsHigh school diploma or equivalent; experience in logistics or transportation; leadership skillsHigh school diploma or equivalent; experience in dispatch or customer service
Work EnvironmentOffice-based with some field oversight; leadership role in logisticsOffice-based; direct communication with drivers and clients
Industry UsageCommon in transportation, logistics, and delivery companiesUsed across similar industries for daily dispatch tasks

The Dispatch Operations Manager typically has broader responsibilities, including team management and strategic planning, while the Dispatch Coordinator focuses on daily scheduling and communication. Both roles are essential in logistics, but the manager position involves higher-level oversight and decision-making.

What job categories do people searching Dispatch Operations Manager jobs in Milpitas, CA look for?

The top searched job categories for Dispatch Operations Manager jobs in Milpitas, CA are:

What cities near Milpitas, CA are hiring for Dispatch Operations Manager jobs?

Cities near Milpitas, CA with the most Dispatch Operations Manager job openings:

Dispatch Operations Manager jobs near you
Infographic showing various Dispatch Operations Manager job openings in Milpitas, CA as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $73,288 per year, or $35.2 per hour.

Dispatch Supervisor

Chenega Global Protection

Mountain View, CA • On-site

$130K/yr

Full-time

Re-posted 17 days ago

Job description

Overview
The Dispatch Supervisorplays a critical leadership role within the Protective Services team, overseeing daily dispatch operations that support emergency response, public safety, security, and mission continuity. This position is responsible for guiding dispatch personnel, ensuring operational readiness, maintaining high service standards, and providing leadership in a fast-paced, mission-driven environment.
The ideal candidate is an experienced public safety communications professional who can effectively lead a team, make sound decisions under pressure, and ensure seamless coordination between dispatchers, security personnel, law enforcement, fire services, emergency medical personnel, and other stakeholders.
Responsibilities
  • Lead, mentor, and supervise dispatch personnel to ensure consistent, professional, and effective communications support.
  • Provide day-to-day operational oversight of dispatch activities and shift performance.
  • Conduct training, onboarding, coaching, and development for new and existing dispatch personnel.
  • Monitor employee performance and provide regular feedback, corrective guidance, and professional development recommendations.
  • Assist with performance evaluations and personnel documentation.
  • Promote a culture of professionalism, teamwork, accountability, and continuous improvement.
  • Oversee daily communications center operations to ensure timely and accurate response to emergency and non-emergency incidents.
  • Monitor workload, staffing levels, and operational performance to ensure efficient service delivery.
  • Support dispatch personnel during high-volume incidents, critical events, and emergency situations.
  • Ensure compliance with applicable policies, procedures, communication protocols, and regulatory requirements.
  • Troubleshoot operational issues and implement solutions to maintain uninterrupted dispatch services.
  • Coordinate communication between security personnel, law enforcement, fire services, emergency medical responders, and outside agencies.
  • Assist with emergency response coordination during incidents, special events, severe weather, and other critical situations.
  • Support incident command activities through accurate documentation, communications coordination, and resource tracking.
  • Serve as a resource and escalation point for complex incidents requiring supervisory involvement.
  • Review dispatch records, reports, activity logs, and communications documentation for accuracy and completeness.
  • Identify operational trends, training needs, and opportunities for process improvement.
  • Recommend updates to policies, procedures, and communications protocols to enhance operational effectiveness.
  • Ensure dispatch personnel maintain required certifications, training, and professional qualifications.
  • Other duties as assigned

Qualifications
Minimum Qualifications:
  • High school diploma or GED required.
  • Prior supervisory, lead, or team leadership experience in a dispatch, communications, public safety, security, law enforcement, or emergency response environment.
  • Completion of:
  • ICS-100 (Introduction to the Incident Command System)
  • ICS-200 (Basic Incident Command System for Initial Response)
  • NIMS/IS-700 (National Incident Management System)
  • Completion of a POST Basic Dispatch Academy.
  • Current First Aid/CPR or BLS certification.
  • California Law Enforcement Telecommunications System (CLETS) certification.
  • Ability to meet and maintain applicable NFPA 1061 and NFPA 1221 requirements.
  • Ability to obtain and maintain a DoD security clearance.
  • Successfully pass background and drug screening

Preferred Qualifications:
  • Three (3) or more years of dispatch, emergency communications, public safety, law enforcement, fire service, or security operations experience.
  • Previous experience supervising or leading a dispatch center or communications team.
  • Experience operating Computer-Aided Dispatch (CAD), radio communications, alarm monitoring, CCTV, or emergency communications systems.
  • Associate's degree in Criminal Justice, Emergency Management, Public Safety, Communications, or a related field.

Estimated Salary/Wage
USD $130,000.00/Yr.

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