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Dispatch Operations Manager Jobs in Lancaster, PA

Shipley Energy

Service Coordinator

York, PA · On-site

$19.50 - $24.50/hr

... Dispatch heating and air conditioning service calls in the most efficient manner • Request and ... to the Operations Manager of Home Services • Not authorized to bind the company in any contract ...

Strategic Logistics Co. LLC

Fleet Manager

Hellam, PA · On-site

Manage day-to-day fleet and driver operations * Coordinate driver schedules, dispatch, and equipment availability * Maximize truck and trailer utilization while reducing downtime and empty miles

GPC - Genuine Parts Company

CDL Local Driver

York, PA · On-site

... to manager and maintenance representative. * Ensure that all operations are in compliance with ... Frequently communicates with Dispatch/Operations, in person or by tablet or telephone, in order to ...

Haller Enterprises

Regional Dispatcher - HVAC

Lititz, PA · On-site

$17.25 - $23/hr

What You Will Do: * Scheduling and Dispatch : Maintain the daily schedules of our Service ... managers, fellow employees, and valued customers to maintain smooth operations and provide ...

Haller Enterprises

Regional Dispatcher - HVAC

Lititz, PA · On-site

$20 - $23/hr

Scheduling and Dispatch: Maintain the daily schedules of our Service Technicians and efficiently ... managers, fellow employees, and valued customers to maintain smooth operations and provide ...

GPC - Genuine Parts Company

CDL Local Driver

York, PA · On-site

... to manager and maintenance representative. * Ensure that all operations are in compliance with ... Frequently communicates with Dispatch/Operations, in person or by tablet or telephone, in order to ...

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Showing results 41-60

All JobsDispatch Operations JobsDispatch Operations Manager JobsDispatch Operations Manager Jobs in Lancaster, PA

Dispatch Operations Manager information

See Lancaster, PA salary details

$29.2K

$61.2K

$100.7K

How much do dispatch operations manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for dispatch operations manager in Lancaster, PA is $61,169.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,700.00 and $69,500.00 per year, depending on experience, location, and employer.

What is a dispatch operations manager?

Dispatch Operations Managers oversee the daily operations of dispatch teams responsible for coordinating the movement of goods, vehicles, or personnel. They ensure that schedules are met, resources are efficiently allocated, and any issues are resolved quickly to maintain smooth operations. Their role often involves supervising staff, implementing procedures, monitoring performance, and communicating with clients or other departments. Strong organizational and leadership skills are essential for this position. Dispatch Operations Managers play a crucial role in logistics, transportation, emergency response, and other industries that rely on timely coordination.

How does a dispatch operations manager typically collaborate with other departments to ensure smooth logistics operations?

A Dispatch Operations Manager works closely with departments such as warehouse, transportation, customer service, and supply chain planning to coordinate schedules, resolve issues, and optimize delivery routes. Regular meetings and real-time communication help ensure that all teams are aligned on priorities, shipment statuses, and any emerging challenges. Strong collaboration is essential to quickly address delays or bottlenecks and to maintain high customer satisfaction. Building effective cross-department relationships is a key part of the role and contributes significantly to operational efficiency.

What are the key skills and qualifications needed to thrive as a dispatch operations manager, and why are they important?

A Dispatch Operations Manager requires expertise in logistics coordination, staff management, and operational analysis, often supported by a degree in business, logistics, or a related field. Familiarity with dispatch management software, GPS tracking systems, and relevant safety certifications is typically expected. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to dynamic situations. These skills and qualities ensure efficient operations, timely deliveries, and high levels of customer satisfaction in a fast-paced environment.

What is the difference between Dispatch Operations Manager vs Dispatch Coordinator?

AspectDispatch Operations ManagerDispatch Coordinator
ResponsibilitiesOversees dispatching activities, manages teams, optimizes routes, and ensures timely deliveriesSchedules and assigns deliveries, communicates with drivers, and handles daily dispatch tasks
Required CredentialsHigh school diploma or equivalent; experience in logistics or transportation; leadership skillsHigh school diploma or equivalent; experience in dispatch or customer service
Work EnvironmentOffice-based with some field oversight; leadership role in logisticsOffice-based; direct communication with drivers and clients
Industry UsageCommon in transportation, logistics, and delivery companiesUsed across similar industries for daily dispatch tasks

The Dispatch Operations Manager typically has broader responsibilities, including team management and strategic planning, while the Dispatch Coordinator focuses on daily scheduling and communication. Both roles are essential in logistics, but the manager position involves higher-level oversight and decision-making.

What are popular job titles related to Dispatch Operations Manager jobs in Lancaster, PA?

For Dispatch Operations Manager jobs in Lancaster, PA, the most frequently searched job titles are:

What job categories do people searching Dispatch Operations Manager jobs in Lancaster, PA look for?

The top searched job categories for Dispatch Operations Manager jobs in Lancaster, PA are:

What cities near Lancaster, PA are hiring for Dispatch Operations Manager jobs?

Cities near Lancaster, PA with the most Dispatch Operations Manager job openings:

Dispatch Operations Manager jobs near you
Infographic showing various Dispatch Operations Manager job openings in Lancaster, PA as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 13% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $60,410 per year, or $29 per hour.

Service Coordinator

Shipley Energy

York, PA • On-site

$19.50 - $24.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Shipley Energy rating

8.3

Company rating: 8.3 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Requirements:
• High school education or equivalent experience
• 3 years' experience in the HVAC industry
• Committed to the values of initiative, responsibility, caring relationships, integrity, and innovation
• Knowledge of computer technology including Word, Excel, and e-mail
• Excellent written, oral, and interpersonal communication skills
• Able and willing to work flexible hours as needed
Responsibilities:
• Dispatch heating and air conditioning service calls in the most efficient manner
• Request and schedule yearly heat and air conditioning preventative maintenance with customers
• Maintain tune up schedule and calendar for Customer Care
• Monitor callbacks
• Work with Customer Care and coordinate scheduling
• Work directly with Home Services team to schedule service work and assign personnel
• Schedule second visits to complete service work while technician is on site
• Communicate with customers to make arrangements to complete requested work
• Communicate with customers to resolve problems and concerns in a courteous, professional, and timely manner
• Issue purchase requisitions for service technicians as needed
• Provide all customers with consistent, quality service in accordance with company procedure
• Utilize the dispatch board in Cargas to its full capabilities
• Monitor and maintain GPS metrics
• Maintain inventory transactions, purchase orders, receiving, inventory movement, and EDI.
• Complete projects and other duties as assigned by the Home Services General Manager
Authority:
• Prioritize service requests
• Finalize arrangements with the customers to enter the property and notify the Service Technician
• Recommend personnel needs and/or actions to the Operations Manager of Home Services
• Not authorized to bind the company in any contract
Our team members enjoy:
  • Comprehensive health benefits - Medical, dental, and vision insurance
  • Generous 401(k) company match
  • Voluntary benefits, including supplemental life, critical illness, accident, and hospital insurance
  • Generous PTO each year
  • Paid Holidays
  • Gym reimbursement up to $30/month
  • Tuition Reimbursement
  • The stability of a long-standing, values driven company that invests in your growth

What Shipley Energy employees say

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