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Dispatch Operations Manager Jobs in Philadelphia, PA

Salson Logistics

Be Seen First

Dispatcher

Burlington, NJ · On-site

$60K - $75K/yr

This role requires managing dispatch operations efficiently during primarily daytime shifts and directly reporting to the Operations Manager. The Dispatcher plays a critical role in logistics ...

Roadrunner

Supervisor, Dispatch

Philadelphia, PA · On-site

You will manage the flow of pickups, appointments, and driver coordination across a complex, time ... What you'll do 1. Lead daily dispatch operations * Oversee terminal load plans to ensure efficient ...

Roadrunner

Supervisor, Dispatch

Philadelphia, PA

You will manage the flow of pickups, appointments, and driver coordination across a complex ... What you'll do 1. Lead daily dispatch operations * Oversee terminal load plans to ensure efficient ...

Roadrunner

Supervisor, Dispatch

Philadelphia, PA · On-site

You will manage the flow of pickups, appointments, and driver coordination across a complex ... What you'll do 1. Lead daily dispatch operations * Oversee terminal load plans to ensure efficient ...

Roadrunner

Supervisor, Dispatch

Philadelphia, PA

You will manage the flow of pickups, appointments, and driver coordination across a complex ... What you'll do 1. Lead daily dispatch operations * Oversee terminal load plans to ensure efficient ...

VITAS Healthcare

Operations Manager

Sharon Hill, PA · On-site

Coordinates and participates in the daily functions of the Home Medical Equipment office operations; dispatch; inventory control and communications with management in coordinating the provision of ...

VITAS Healthcare

Operations Manager

Sharon Hill, PA · On-site

Coordinates and participates in the daily functions of the Home Medical Equipment office operations; dispatch; inventory control and communications with management in coordinating the provision of ...

Transdev

Operations Manager

Philadelphia, PA · On-site

$73K - $77K/yr

Support client's operations leadership team in daily operations management of dispatch, including mission assignment, leading meetings, and communicating with internal and external stakeholders

Transdev

Operations Manager

Philadelphia, PA · On-site

$73K - $77K/yr

Support client's operations leadership team in daily operations management of dispatch, including mission assignment, leading meetings, and communicating with internal and external stakeholders

Republic Services

Ops Manager MRF

New Castle, DE

The position manages a team of Operations Supervisors, Dispatchers, Operations Clerks, Drivers, Sorters, Helpers and other equipment operators who are responsible for efficient operation of the ...

Republic Services

Ops Manager MRF

New Castle, DE · On-site

The position manages a team of Operations Supervisors, Dispatchers, Operations Clerks, Drivers, Sorters, Helpers and other equipment operators who are responsible for efficient operation of the ...

Republic Services

Ops Manager MRF

New Castle, DE · On-site

The position manages a team of Operations Supervisors, Dispatchers, Operations Clerks, Drivers, Sorters, Helpers and other equipment operators who are responsible for efficient operation of the ...

CoolSys

Dispatcher

Philadelphia, PA

$25 - $35/hr

Collaborate with Service Managers and dispatch team members to resolve escalations and ensure alignment of resources with operational needs. * Ensure compliance with service level agreements (SLAs ...

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All JobsDispatch Operations JobsDispatch Operations Manager JobsDispatch Operations Manager Jobs in Philadelphia, PA

Dispatch Operations Manager information

See Philadelphia, PA salary details

$30.3K

$63.5K

$104.4K

How much do dispatch operations manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for dispatch operations manager in Philadelphia, PA is $63,460.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,400.00 and $72,100.00 per year, depending on experience, location, and employer.

What is the difference between Dispatch Operations Manager vs Dispatch Coordinator?

AspectDispatch Operations ManagerDispatch Coordinator
ResponsibilitiesOversees dispatching activities, manages teams, optimizes routes, and ensures timely deliveriesSchedules and assigns deliveries, communicates with drivers, and handles daily dispatch tasks
Required CredentialsHigh school diploma or equivalent; experience in logistics or transportation; leadership skillsHigh school diploma or equivalent; experience in dispatch or customer service
Work EnvironmentOffice-based with some field oversight; leadership role in logisticsOffice-based; direct communication with drivers and clients
Industry UsageCommon in transportation, logistics, and delivery companiesUsed across similar industries for daily dispatch tasks

The Dispatch Operations Manager typically has broader responsibilities, including team management and strategic planning, while the Dispatch Coordinator focuses on daily scheduling and communication. Both roles are essential in logistics, but the manager position involves higher-level oversight and decision-making.

How does a dispatch operations manager typically collaborate with other departments to ensure smooth logistics operations?

A Dispatch Operations Manager works closely with departments such as warehouse, transportation, customer service, and supply chain planning to coordinate schedules, resolve issues, and optimize delivery routes. Regular meetings and real-time communication help ensure that all teams are aligned on priorities, shipment statuses, and any emerging challenges. Strong collaboration is essential to quickly address delays or bottlenecks and to maintain high customer satisfaction. Building effective cross-department relationships is a key part of the role and contributes significantly to operational efficiency.

What is a dispatch operations manager?

Dispatch Operations Managers oversee the daily operations of dispatch teams responsible for coordinating the movement of goods, vehicles, or personnel. They ensure that schedules are met, resources are efficiently allocated, and any issues are resolved quickly to maintain smooth operations. Their role often involves supervising staff, implementing procedures, monitoring performance, and communicating with clients or other departments. Strong organizational and leadership skills are essential for this position. Dispatch Operations Managers play a crucial role in logistics, transportation, emergency response, and other industries that rely on timely coordination.

What are the key skills and qualifications needed to thrive as a dispatch operations manager, and why are they important?

A Dispatch Operations Manager requires expertise in logistics coordination, staff management, and operational analysis, often supported by a degree in business, logistics, or a related field. Familiarity with dispatch management software, GPS tracking systems, and relevant safety certifications is typically expected. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to dynamic situations. These skills and qualities ensure efficient operations, timely deliveries, and high levels of customer satisfaction in a fast-paced environment.
What are popular job titles related to Dispatch Operations Manager jobs in Philadelphia, PA? For Dispatch Operations Manager jobs in Philadelphia, PA, the most frequently searched job titles are:
What job categories do people searching Dispatch Operations Manager jobs in Philadelphia, PA look for? The top searched job categories for Dispatch Operations Manager jobs in Philadelphia, PA are:
What cities near Philadelphia, PA are hiring for Dispatch Operations Manager jobs? Cities near Philadelphia, PA with the most Dispatch Operations Manager job openings:
Dispatch Operations Manager jobs near you

Trailer and Dispatch Manager

Red White and Blue Thrift Store

Cherry Hill, NJ • On-site

$65K - $75K/yr

Full-time

Re-posted 9 days ago

Job description

Pay Range: $65,000 to $75,000
Employment eligibility is verified through E-Verify
Job Summary
The Trailer and Dispatch Manager is responsible for overseeing company-wide trailer scheduling, delivery, and dispatch operations across multiple regions. This includes negotiating, managing, and forecasting the movement of empty and loaded trailers between markets, maintaining visibility of trailer inventory, and ensuring timely delivery to and from retail locations, warehouses, and donation centers. The role also provides leadership and oversight to the dispatch teams in each region, ensuring consistent communication with drivers and donors, efficient routing, and adherence to safety and service standards. The Trailer and Dispatch Manager will work closely with regional and local transportation leadership to align trailer logistics and dispatch performance with company goals.
Key Responsibilities
  • Oversee all aspects of trailer scheduling, allocation, and movement across regions to ensure efficient utilization and timely deliveries.
  • Manage dispatch operations across multiple locations, ensuring consistency, accuracy, and professionalism in all donor and driver interactions.
  • Supervise Lead Dispatchers and provide direction, training, and support to ensure efficient daily operations.
  • Maintain visibility and reporting of trailer levels, locations, and condition across all markets.
  • Collaborate with regional and local leadership to coordinate trailer needs for donation centers, retail stores, and outbound shipping.
  • Analyze dispatch and trailer data to identify opportunities for efficiency, cost reduction, and service improvement.
  • Ensure compliance with all safety, DOT, and company standards in daily operations.
  • Support the implementation of new systems, tools, and processes related to trailer management and dispatching.
  • Attend leadership and operations meetings to align on priorities, performance, and planning.
  • Represent the organization's mission and service standards through effective leadership, communication, and professionalism.

Qualifications
  • Proven experience in trailer logistics, dispatch operations, or fleet management preferred.
  • Strong leadership skills with experience managing multi-site or remote teams.
  • Excellent organizational and communication abilities with a focus on operational execution.
  • Proficiency in dispatch or fleet management software and Microsoft Office applications.
  • Ability to work in a fast-paced environment and adapt to shifting priorities.
  • Flexibility in schedule to meet operational needs.
  • High school diploma or GED required; additional education in logistics or transportation management preferred.

Physical Requirements
  • Ability to sit or stand for extended periods while working at a computer or dispatch station.
  • Must be able to lift up to 25 pounds occasionally to move office materials or assist with trailer inspections.
  • Occasional exposure to warehouse or yard environments requiring walking on uneven surfaces or in varying weather conditions.
  • Ability to travel between markets or dispatch centers as needed.
  • Must maintain visual and auditory acuity to communicate effectively and review dispatch and trailer data accurately.
  • Ability to travel up to 20% of the time to dispatch centers, warehouses, and field locations as needed.

Work Environment
  • Atmosphere: The work environment is dynamic and characterized by a consistently busy atmosphere. The ability to thrive in a fast-paced and busy environment is essential for this role.
  • Noise Level: The work environment is noisy. Due to the nature of our operations, the ability to work effectively in a noisy environment is a requirement for this role.
  • Lighting: The work environment is characterized by bright lighting throughout the front and back of store, which is integral to our operational requirements. Due to the nature of our operations, the ability to work effectively in a bright environment is a requirement for this role.
  • Interactions with Others: The role involves regular interactions with customers, donors, and coworkers, fostering a collaborative and customer-focused environment. Effective communication and interpersonal skills are a requirement for this role.
  • Flexibility: The nature of this role requires a high degree of flexibility. Employees may be asked to switch tasks based on operational needs. Employees are expected to work in all areas as assigned, contributing to a well-rounded and collaborative team environment.

Language Requirements
Employees are not required to communicate exclusively in English within the workplace. However, the nature of the position entails interactions with customers, donors, and colleagues who primarily use English. In such instances, a fundamental understanding of written and spoken English for comprehending instructions, reading street signs, as well as the ability to communicate verbally and in writing in English, is necessary.
We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We're dedicated to adding new perspectives to the team and designing employee experiences that contribute to your growth as much as you do to ours. We value diversity and inclusion and are committed to creating a work environment that is welcoming, respectful, and supportive of all individuals. We encourage qualified individuals with disabilities to apply and will provide reasonable accommodations to ensure that they have equal access to employment opportunities.

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