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Dispatch Operations Manager Jobs in Lancaster, PA

Westfield Group

Dispatch Lead

Denver, PA · On-site

... Manager. Requirements/Preferred: * High school diploma or GED; equivalent experience may be considered. * Knowledge and experience in trucking and dispatch operations. * Experience with route ...

DuraServ Corp

Operations Manager

York, PA · On-site

Manage day-to-day service department operations -- scheduling technicians, dispatching work orders, managing backlog, and coordinating reactive service calls with urgency and precision * Oversee ...

York Materials Group

Sales and Logistics Coordinator

York, PA · On-site

$18.50 - $25.25/hr

... to manage multiple priorities in a fast-paced construction materials environment. Essential ... You'll work closely with Sales, Dispatch, Operations, Quality Control, Accounting, drivers, and ...

Dudley Staffing

Operations & Sales Manager

Lititz, PA · On-site

RESPONSIBILITIES Operations - Coordinate dispatch assignments using Cargas software to keep ... management and diversified products - Present company programs and capabilities through face-to ...

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All JobsDispatch Operations JobsDispatch Operations Manager JobsDispatch Operations Manager Jobs in Lancaster, PA

Dispatch Operations Manager information

See Lancaster, PA salary details

$29.2K

$61.2K

$100.7K

How much do dispatch operations manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for dispatch operations manager in Lancaster, PA is $61,169.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,700.00 and $69,500.00 per year, depending on experience, location, and employer.

What is a dispatch operations manager?

Dispatch Operations Managers oversee the daily operations of dispatch teams responsible for coordinating the movement of goods, vehicles, or personnel. They ensure that schedules are met, resources are efficiently allocated, and any issues are resolved quickly to maintain smooth operations. Their role often involves supervising staff, implementing procedures, monitoring performance, and communicating with clients or other departments. Strong organizational and leadership skills are essential for this position. Dispatch Operations Managers play a crucial role in logistics, transportation, emergency response, and other industries that rely on timely coordination.

How does a dispatch operations manager typically collaborate with other departments to ensure smooth logistics operations?

A Dispatch Operations Manager works closely with departments such as warehouse, transportation, customer service, and supply chain planning to coordinate schedules, resolve issues, and optimize delivery routes. Regular meetings and real-time communication help ensure that all teams are aligned on priorities, shipment statuses, and any emerging challenges. Strong collaboration is essential to quickly address delays or bottlenecks and to maintain high customer satisfaction. Building effective cross-department relationships is a key part of the role and contributes significantly to operational efficiency.

What are the key skills and qualifications needed to thrive as a dispatch operations manager, and why are they important?

A Dispatch Operations Manager requires expertise in logistics coordination, staff management, and operational analysis, often supported by a degree in business, logistics, or a related field. Familiarity with dispatch management software, GPS tracking systems, and relevant safety certifications is typically expected. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to dynamic situations. These skills and qualities ensure efficient operations, timely deliveries, and high levels of customer satisfaction in a fast-paced environment.

What is the difference between Dispatch Operations Manager vs Dispatch Coordinator?

AspectDispatch Operations ManagerDispatch Coordinator
ResponsibilitiesOversees dispatching activities, manages teams, optimizes routes, and ensures timely deliveriesSchedules and assigns deliveries, communicates with drivers, and handles daily dispatch tasks
Required CredentialsHigh school diploma or equivalent; experience in logistics or transportation; leadership skillsHigh school diploma or equivalent; experience in dispatch or customer service
Work EnvironmentOffice-based with some field oversight; leadership role in logisticsOffice-based; direct communication with drivers and clients
Industry UsageCommon in transportation, logistics, and delivery companiesUsed across similar industries for daily dispatch tasks

The Dispatch Operations Manager typically has broader responsibilities, including team management and strategic planning, while the Dispatch Coordinator focuses on daily scheduling and communication. Both roles are essential in logistics, but the manager position involves higher-level oversight and decision-making.

What are popular job titles related to Dispatch Operations Manager jobs in Lancaster, PA?

For Dispatch Operations Manager jobs in Lancaster, PA, the most frequently searched job titles are:

What job categories do people searching Dispatch Operations Manager jobs in Lancaster, PA look for?

The top searched job categories for Dispatch Operations Manager jobs in Lancaster, PA are:

What cities near Lancaster, PA are hiring for Dispatch Operations Manager jobs?

Cities near Lancaster, PA with the most Dispatch Operations Manager job openings:

Dispatch Operations Manager jobs near you
Infographic showing various Dispatch Operations Manager job openings in Lancaster, PA as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 13% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $60,410 per year, or $29 per hour.

Dispatch Lead

Westfield Group

Denver, PA • On-site

Full-time

Posted 22 days ago

Job description

Description:

Title: Dispatch Lead

Reports to: Transportation Manager

Supervisory Responsibilities: None

Job Type: Full-time

FSLA: Non-Exempt, hourly

Location:  NHT-Denver


Work Schedule: Typically, Monday – Friday, 8 am – 5 pm. Hours may vary depending on workload.


Purpose of Position:

The Dispatch Lead is responsible for overseeing daily dispatch operations and coordinating drivers, routes, and loads to ensure efficient and reliable transportation service.


Essential Skills:

  • Performs tasks with precision and attention to detail.
  • Follows through on tasks, ensuring completion and success.
  • Clearly and effectively conveys information, both verbally and in writing.
  • Leads, inspires, and guides others toward common goals. 
  • Interacts effectively with others in a professional manner.

Essential Characteristics:

  • Adjusts well to new situations and changes.
  • Completes tasks with minimal waste of time and resources.
  • Handles emotions and stress effectively.
  • Reliably and consistently fulfills obligations.
  • Takes care to avoid mistakes and risks.

Job Responsibilities:

  • Oversee the day-to-day operations of NHT Logistics Dispatch, ensuring efficient and effective coordination of drivers, routes, and loads.
  • Set up hauling contracts in accordance with NHT standards.
  • Coordinate nest run supply to meet customer needs.
  • Coordinate truck and trailer maintenance and repairs with the Shop.
  • Build and maintain positive working relationships with drivers, providing support and addressing transportation-related needs or concerns.
  • Lead, train, and support dispatchers and support personnel to ensure consistent and effective dispatch operations.
  • Coordinate trailer washouts and truck washing using approved methods and procedures.
  • Monitor dispatch activities and help identify opportunities to improve communication, efficiency, and service.
  • Assist with resolving scheduling, routing, and other day-to-day transportation issues.
  • Perform other duties as assigned by the Transportation Manager.

Requirements/Preferred:

  • High school diploma or GED; equivalent experience may be considered.
  • Knowledge and experience in trucking and dispatch operations.
  • Experience with route planning, scheduling, and coordinating drivers.
  • Intermediate computer skills, including Microsoft Office, spreadsheets, email, and internet applications.
  • Complete support of and willing adherence to NHT’s mission, vision and core values and will hold these standards as his/her own.

Personal Attributes:

The Dispatch Lead will be privileged to information that should not be shared. The incumbent must maintain strict confidentiality in performing the duties of this position. 


The incumbent must also demonstrate the following personal attributes:

  • Honesty 
  • Trustworthiness
  • Respect
  • Flexibility
  • Cultural awareness and sensitivity across a variety of cultures
  • Sound work ethics

Physical Requirements / Environmental Conditions:

The Dispatch Lead may have to spend long hours sitting and/or using office equipment and computers, which can cause muscle strain. This position may have to manage multiple projects at one time and may find the environment to be busy, noisy and will need excellent organizational and time/stress management skills to complete the required tasks. 


Requirements: