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Dispatch Operations Manager Jobs in Philadelphia, PA

The position manages a team of Operations Supervisors, Dispatchers, Operations Clerks, Drivers, Sorters, Helpers and other equipment operators who are responsible for efficient operation of the ...

The position manages a team of Operations Supervisors, Dispatchers, Operations Clerks, Drivers, Sorters, Helpers and other equipment operators who are responsible for efficient operation of the ...

Collaborate with Service Managers and dispatch team members to resolve escalations and ensure alignment of resources with operational needs. * Ensure compliance with service level agreements (SLAs ...

Dispatcher

Philadelphia, PA · On-site

$25 - $35/hr

Collaborate with Service Managers and dispatch team members to resolve escalations and ensure alignment of resources with operational needs. * Ensure compliance with service level agreements (SLAs ...

Dispatcher

Philadelphia, PA · On-site

$25 - $35/hr

Collaborate with Service Managers and dispatch team members to resolve escalations and ensure alignment of resources with operational needs. * Ensure compliance with service level agreements (SLAs ...

Dispatcher

Philadelphia, PA · On-site

$25 - $35/hr

Collaborate with Service Managers and dispatch team members to resolve escalations and ensure alignment of resources with operational needs. * Ensure compliance with service level agreements (SLAs ...

Ops Manager Hauling

Mount Laurel, NJ · On-site

$99K - $137K/yr

The position manages a team of Operations Supervisors, , Dispatchers, Operations Clerks, Drivers and Helpers who are responsible for the route system for commercial, roll-off and residential ...

Ops Manager Hauling

Mount Laurel, NJ · On-site

$99K - $137K/yr

The position manages a team of Operations Supervisors, , Dispatchers, Operations Clerks, Drivers and Helpers who are responsible for the route system for commercial, roll-off and residential ...

Ops Manager Hauling

Mount Laurel, NJ · On-site

$99K - $137K/yr

The position manages a team of Operations Supervisors, , Dispatchers, Operations Clerks, Drivers and Helpers who are responsible for the route system for commercial, roll-off and residential ...

The Branch Operations Manager (BOM) is responsible for ensuring the success of the branch operation ... Production Supervisors, Shop/ Yard Labor, Field Service, Dispatchers/ Transportation Coordinators ...

New

The Branch Operations Manager (BOM) is responsible for ensuring the success of the branch operation ... Production Supervisors, Shop/ Yard Labor, Field Service, Dispatchers/ Transportation Coordinators ...

New

The Branch Operations Manager (BOM) is responsible for ensuring the success of the branch operation ... Production Supervisors, Shop/ Yard Labor, Field Service, Dispatchers/ Transportation Coordinators ...

Posted today

The Branch Operations Manager (BOM) is responsible for ensuring the success of the branch operation ... Production Supervisors, Shop/ Yard Labor, Field Service, Dispatchers/ Transportation Coordinators ...

New

The Branch Operations Manager (BOM) is responsible for ensuring the success of the branch operation ... Production Supervisors, Shop/ Yard Labor, Field Service, Dispatchers/ Transportation Coordinators ...

The Branch Operations Manager (BOM) is responsible for ensuring the success of the branch operation ... Production Supervisors, Shop/ Yard Labor, Field Service, Dispatchers/ Transportation Coordinators ...

Showing results 21-40

Dispatch Operations Manager information

See Philadelphia, PA salary details

$30.3K

$63.5K

$104.4K

How much do dispatch operations manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for dispatch operations manager in Philadelphia, PA is $63,460.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,400.00 and $72,100.00 per year, depending on experience, location, and employer.

What is a dispatch operations manager?

Dispatch Operations Managers oversee the daily operations of dispatch teams responsible for coordinating the movement of goods, vehicles, or personnel. They ensure that schedules are met, resources are efficiently allocated, and any issues are resolved quickly to maintain smooth operations. Their role often involves supervising staff, implementing procedures, monitoring performance, and communicating with clients or other departments. Strong organizational and leadership skills are essential for this position. Dispatch Operations Managers play a crucial role in logistics, transportation, emergency response, and other industries that rely on timely coordination.

How does a dispatch operations manager typically collaborate with other departments to ensure smooth logistics operations?

A Dispatch Operations Manager works closely with departments such as warehouse, transportation, customer service, and supply chain planning to coordinate schedules, resolve issues, and optimize delivery routes. Regular meetings and real-time communication help ensure that all teams are aligned on priorities, shipment statuses, and any emerging challenges. Strong collaboration is essential to quickly address delays or bottlenecks and to maintain high customer satisfaction. Building effective cross-department relationships is a key part of the role and contributes significantly to operational efficiency.

What are the key skills and qualifications needed to thrive as a dispatch operations manager, and why are they important?

A Dispatch Operations Manager requires expertise in logistics coordination, staff management, and operational analysis, often supported by a degree in business, logistics, or a related field. Familiarity with dispatch management software, GPS tracking systems, and relevant safety certifications is typically expected. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to dynamic situations. These skills and qualities ensure efficient operations, timely deliveries, and high levels of customer satisfaction in a fast-paced environment.

What is the difference between Dispatch Operations Manager vs Dispatch Coordinator?

AspectDispatch Operations ManagerDispatch Coordinator
ResponsibilitiesOversees dispatching activities, manages teams, optimizes routes, and ensures timely deliveriesSchedules and assigns deliveries, communicates with drivers, and handles daily dispatch tasks
Required CredentialsHigh school diploma or equivalent; experience in logistics or transportation; leadership skillsHigh school diploma or equivalent; experience in dispatch or customer service
Work EnvironmentOffice-based with some field oversight; leadership role in logisticsOffice-based; direct communication with drivers and clients
Industry UsageCommon in transportation, logistics, and delivery companiesUsed across similar industries for daily dispatch tasks

The Dispatch Operations Manager typically has broader responsibilities, including team management and strategic planning, while the Dispatch Coordinator focuses on daily scheduling and communication. Both roles are essential in logistics, but the manager position involves higher-level oversight and decision-making.

What are popular job titles related to Dispatch Operations Manager jobs in Philadelphia, PA?

For Dispatch Operations Manager jobs in Philadelphia, PA, the most frequently searched job titles are:

What job categories do people searching Dispatch Operations Manager jobs in Philadelphia, PA look for?

The top searched job categories for Dispatch Operations Manager jobs in Philadelphia, PA are:

What cities near Philadelphia, PA are hiring for Dispatch Operations Manager jobs?

Cities near Philadelphia, PA with the most Dispatch Operations Manager job openings:

Operations Manager

Riverstone Logistics

Philadelphia, PA • On-site

Full-time

PTO

Posted 9 days ago


Job description

Company Overview
Riverstone Logistics (RLX) is a big and bulky supply chain powerhouse delivering seamless final mile, middle mile, warehousing, fulfillment, and storage solutions through a nationally integrated platform.
Founded in 2017 by five partners who believed logistics could be built around something bigger than moving freight, we began with furniture delivery and grew into a nationwide provider serving complex supply chains across the United States.
We are a purpose-driven company. We exist to use our God-given talents and opportunities to love our neighbors, serve our communities, and improve our industry. That purpose shapes how we lead our teams, how we partner with our customers, and how we take ownership of every delivery.
Our people, who we call Extra Milers, bring genuine integrity and care to every mile. If you lead well, communicate with clarity, and want your work to mean something, we want to meet you. If you're looking for a place where people genuinely matter, you've found it.
Position Summary
The Operations Manager supports the General Manager with supervision of a client-based operation by successfully facilitating the client relationship at the local level. This position assists in maximizing labor efficiency while minimizing overhead and operational expenses. The Operations Manager also conducts operational analyses, audits current procedures to monitor and improve the efficiency of operations. The Operations Manager will spend most of his/her time in the office or warehouse maximizing the performance of the site.
Competencies
  • Customer Focus
  • Drive for Results
  • Ethics and Values
  • Problem Solving
  • Conflict Resolution
  • Functional/Technical Learning
  • Managing and Measuring Work
  • Timely Decision Making
  • Developing Direct Reports & Others
  • Delegation
  • Motivating Others
  • Organizing

Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
  • Supporting the General Manager in the meeting and exceeding client service goals
  • Driving, maintaining, and evangelizing the Company culture, purpose, and core beliefs through hands-on training, effective onboarding, and selection of new Extra Milers within the location
  • Oversee operations and ensure objectives are being met
  • Act as a Location's point of contact in absence of General Manager
  • Ensure the implementation and maintenance of Lean warehouse principles (when applicable)
  • Enforce company compliance standards across the entire operation
  • Maintain a professional appearance always, while setting an example for employees alike
  • Ensure the planning and scheduling of third-party transportation services are executed in a timely manner (when applicable)
  • Manage and perform activities related to dispatching, routing, and tracking transportation
  • Support an environment that fosters open and positive team communication
  • Build a strong rapport with our service providers and clients
  • Communicate daily/shift goals of facility; devise, communicate and implement plans to obtain operational goals; work with and motivate employees to ensure goal achievement; provide progress or constraint updates to management and implement corrective measures as needed
  • Representing the Company by maintaining relationships with clients and ensuring contractual and ongoing relationships
  • Enforce location safety management plans
  • Support the Location Manager with ensuring successful compliance and performance of all vendors and service providers
  • Manage a team of direct reports (punctuality, performance PTO, discipline, coaching, etc.)
  • Advise Extra Milers on safety, security, employee relations, scheduling, training, grievances, and the like; ensuring employees and supervisors comply with company policies and administering practices in fair and equitable manner
  • Perform other duties as assigned

Minimum Qualifications (Knowledge, Skills, and Abilities)
  • High School Diploma/GED or equivalent required (Bachelor's Degree preferred)
  • 3-5 years of warehouse, distribution, and/or supply chain operations preferred, with at least 1 year of supervisory experience strongly preferred
  • Exposure to Lean principles, systems, and tools (where applicable)
  • Must have reliable transportation to commute to the workplace and attend client meetings as necessary. This may involve traveling to various locations within the specific region for the client.

Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.?
While performing the duties of this job, the employee is regularly required to walk and stand for long periods of time, communicate effectively with coworkers and outside stakeholders in person both on the telephone and via email and other computer-related messaging. The employee is occasionally required to maneuver about the work areas and move/manipulate various objects and there may be an occasional need to lift up to 100 pounds. This position may require extended work hours and travel.??
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.
This document does not create an employment contract, implied or otherwise, other than an �at will� relationship.
Riverstone Logistics is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Riverstone Logistics also complies with the Immigration Reform & Control Act and E-Verify, so we ask that you bring the appropriate documents to confirm your authorization to work in the United States with you upon request.