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Dispatch Operations Manager Jobs in Kent, WA (NOW HIRING)

Operations Manager - Seattle

Auburn, WA ยท On-site

$80 - $85/hr

Dispatching and scheduling of all field operations * Responsible for accurate and timely submission ... Estimating, planning and project management responsibility, ensuring customers are provided with ...

Description The Branch Operations Manager ensures the operational success of the branch. You will ... dispatch, admin, etc.). * Oversee the ongoing maintenance, inventory, and servicing of the fleet ...

Service Manager

Kent, WA ยท On-site

$90 - $130/hr

Service Operations * Manage daily service operations and technician scheduling. * Ensure efficient dispatching and routing of service technicians. * Monitor workload distribution and staffing ...

New

Update dispatch computer - ensure that all coding in the computer is correct and up to date for ... Operations Manager at the start or end of the operators shifts. * Uniforms - ensure that all ...

Update dispatch computer - ensure that all coding in the computer is correct and up to date for ... Operations Manager at the start or end of the operators shifts. * Uniforms - ensure that all ...

Update dispatch computer - ensure that all coding in the computer is correct and up to date for ... Operations Manager at the start or end of the operators shifts. * Uniforms - ensure that all ...

Experience with field workforce management or mobile dispatch systems. * Some familiarity with escalation paths, SLAs, or regional operations support. * Prior experience interfacing with customers in ...

New

With management approval, may make rate adjustments and resolve billing disputes. * Generates and ... May dispatch or be back-up for dispatch duties. * May participate in community and business ...

Operations Supervisor - TAS

Seattle, WA ยท On-site

$87K - $99K/yr

Public/Customer facing management and leadership of hourly workforce * Field work and on the road operations with workforce are required to dispatch, respond, and troubleshoot * Strategic planning ...

Showing results 21-40

Dispatch Operations Manager information

See Kent, WA salary details

$33.9K

$71K

$116.8K

How much do dispatch operations manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for dispatch operations manager in Kent, WA is $70,994.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,300.00 and $80,700.00 per year, depending on experience, location, and employer.

What is a dispatch operations manager?

Dispatch Operations Managers oversee the daily operations of dispatch teams responsible for coordinating the movement of goods, vehicles, or personnel. They ensure that schedules are met, resources are efficiently allocated, and any issues are resolved quickly to maintain smooth operations. Their role often involves supervising staff, implementing procedures, monitoring performance, and communicating with clients or other departments. Strong organizational and leadership skills are essential for this position. Dispatch Operations Managers play a crucial role in logistics, transportation, emergency response, and other industries that rely on timely coordination.

How does a dispatch operations manager typically collaborate with other departments to ensure smooth logistics operations?

A Dispatch Operations Manager works closely with departments such as warehouse, transportation, customer service, and supply chain planning to coordinate schedules, resolve issues, and optimize delivery routes. Regular meetings and real-time communication help ensure that all teams are aligned on priorities, shipment statuses, and any emerging challenges. Strong collaboration is essential to quickly address delays or bottlenecks and to maintain high customer satisfaction. Building effective cross-department relationships is a key part of the role and contributes significantly to operational efficiency.

What are the key skills and qualifications needed to thrive as a dispatch operations manager, and why are they important?

A Dispatch Operations Manager requires expertise in logistics coordination, staff management, and operational analysis, often supported by a degree in business, logistics, or a related field. Familiarity with dispatch management software, GPS tracking systems, and relevant safety certifications is typically expected. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to dynamic situations. These skills and qualities ensure efficient operations, timely deliveries, and high levels of customer satisfaction in a fast-paced environment.

What is the difference between Dispatch Operations Manager vs Dispatch Coordinator?

AspectDispatch Operations ManagerDispatch Coordinator
ResponsibilitiesOversees dispatching activities, manages teams, optimizes routes, and ensures timely deliveriesSchedules and assigns deliveries, communicates with drivers, and handles daily dispatch tasks
Required CredentialsHigh school diploma or equivalent; experience in logistics or transportation; leadership skillsHigh school diploma or equivalent; experience in dispatch or customer service
Work EnvironmentOffice-based with some field oversight; leadership role in logisticsOffice-based; direct communication with drivers and clients
Industry UsageCommon in transportation, logistics, and delivery companiesUsed across similar industries for daily dispatch tasks

The Dispatch Operations Manager typically has broader responsibilities, including team management and strategic planning, while the Dispatch Coordinator focuses on daily scheduling and communication. Both roles are essential in logistics, but the manager position involves higher-level oversight and decision-making.

What are popular job titles related to Dispatch Operations Manager jobs in Kent, WA?

For Dispatch Operations Manager jobs in Kent, WA, the most frequently searched job titles are:

What job categories do people searching Dispatch Operations Manager jobs in Kent, WA look for?

The top searched job categories for Dispatch Operations Manager jobs in Kent, WA are:

What cities near Kent, WA are hiring for Dispatch Operations Manager jobs?

Cities near Kent, WA with the most Dispatch Operations Manager job openings:

Infographic showing various Dispatch Operations Manager job openings in Kent, WA as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $70,994 per year, or $34.1 per hour.

Operations Manager - Seattle

Traffic Management LLC

Auburn, WA โ€ข On-site

$80K - $85K/yr

Other

Posted 21 days ago


Key responsibilities

  • Assist with key operational responsibilities and support Branch and Regional Managers.

  • Dispatch and schedule all field operations, ensuring accurate and timely submission of paperwork.

  • Manage inventory controls, reporting, and petty cash, and oversee facility and fleet maintenance.


Job description

Job Summary
The Operations Manager provides direct support to both Branch and Regional Managers, assisting with key operational responsibilities. This role also serves as the primary backup for the Branch Manager, ensuring continuity in daily operations when needed.
Essential Duties
General Branch Administration
  • Basic understanding of branch Profit and Loss (PnL) statement
  • Responsible for following proper administrative procedures such as purchase orders, billing paperwork, invoices, work receipts, etc.

Service Operations
  • Dispatching and scheduling of all field operations
  • Responsible for accurate and timely submission of all paperwork including work receipts for field staff, billing worksheets, purchase orders, change orders, petty cash reports, expense reports, accident reports and all paperwork assigned
  • Estimating, planning and project management responsibility, ensuring customers are provided with compliant and accurate traffic control estimates, plans, and services in the required timeframe
  • Co-operate with sub-contractors on the work progress

Product Sales & Rentals
  • Responsible for all aspects of inventory controls and reporting (monthly at a minimum)
  • Take the initiative to propose solutions for enhanced inventory methods

and if necessary, staffing for better overall inventory controls
  • Accountable for petty cash fund that is issued to the branch office and ensuring submission of

monthly Petty Cash Report to corporate office with backup.
  • Responsible for any paperwork related to inventory, sales, rentals and rental equipment

Employee Development & Recruitment
  • Ensure a professional, stimulating and supportive work environment in the field and office
  • Recruitment, training, cross-training and development of all staff
  • Conduct employee performance reviews during the 90-day probationary period, at the 6-month, and annually, providing recommendations for salary and development initiatives
  • Employee reprimands, counseling, suspensions, and terminations as approved by corporate office

Facilities & Fleet
  • Responsible for facility maintenance, security, and safety
  • Ensure compliance with OSHA standards
  • Responsible for facility's image, appearance, and organization
  • With approval from the corporate office, set up all vendor and utility accounts
  • Obtain permits and licenses as required as well as being responsible for all permit checks issued to branch office
  • Responsible for all aspects of fleet management, maintenance, and reporting as directed by the corporate office and the TML Fleet Manager

Safety
  • Responsible for all areas of safety including operations being performed in the field.
  • Drive safety initiatives including regular safety meetings, OSHA compliance, OSHA reporting forms (300A, etc.), training of all staff and other initiatives as directed by management to maintain an excellent safety record
  • Conduct bi-weekly safety meetings to reinforce safety commitment and training
  • Ensure timely treatment for all work-related injuries and/or illnesses sustained by TML employees
  • Responsible for timely reporting of all work-related injury and/or illnesses sustained by
  • TML employees to corporate office, including completion of required report

Required Knowledge
  • High level knowledge of MUTCD guidelines and regulations
  • Budget Analysis
  • Profit and Loss Analysis
  • Proven record of analyzing and bringing efficiencies to operations

Equipment Operated
  • Vehicles (Trucks/Cars) of various sizes
  • Flatbed trucks
  • Trailer mounted warning signs
  • Cones, delineators, drums, barricades, signs and various other traffic control devices
  • Trailer

Physical Requirements & Work Environment
  • Requires standing for prolonged periods of time
  • Requires lifting up 50lb
  • Requires using hands to handle, control or lift objects
  • Requires being outside and exposed to environmental conditions
  • Requires being in construction environment
  • Requires repetitive movement
  • Exposure to work near moving mechanical parts, heavy equipment and moving vehicular traffic
  • Exposure to reasonable noise levels

Education and Experience
  • College degree in construction management or any related field or equivalent combination of technical training and/or experience
  • Minimum 4 years of relevant experience, preferably in construction

This job description is not intended to be all-inclusive, and employees will also perform other duties such as assigned by management as required. Traffic Management LLC (TML) reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.
Job Summary
The Operations Manager provides direct support to both Branch and Regional Managers, assisting with key operational responsibilities. This role also serves as the primary backup for the Branch Manager, ensuring continuity in daily operations when needed.
Essential Duties
General Branch Administration
  • Basic understanding of branch Profit and Loss (PnL) statement
  • Responsible for following proper administrative procedures such as purchase orders, billing paperwork, invoices, work receipts, etc.

Service Operations
  • Dispatching and scheduling of all field operations
  • Responsible for accurate and timely submission of all paperwork including work receipts for field staff, billing worksheets, purchase orders, change orders, petty cash reports, expense reports, accident reports and all paperwork assigned
  • Estimating, planning and project management responsibility, ensuring customers are provided with compliant and accurate traffic control estimates, plans, and services in the required timeframe
  • Co-operate with sub-contractors on the work progress

Product Sales & Rentals
  • Responsible for all aspects of inventory controls and reporting (monthly at a minimum)
  • Take the initiative to propose solutions for enhanced inventory methods

and if necessary, staffing for better overall inventory controls
  • Accountable for petty cash fund that is issued to the branch office and ensuring submission of

monthly Petty Cash Report to corporate office with backup.
  • Responsible for any paperwork related to inventory, sales, rentals and rental equipment

Employee Development & Recruitment
  • Ensure a professional, stimulating and supportive work environment in the field and office
  • Recruitment, training, cross-training and development of all staff
  • Conduct employee performance reviews during the 90-day probationary period, at the 6-month, and annually, providing recommendations for salary and development initiatives
  • Employee reprimands, counseling, suspensions, and terminations as approved by corporate office

Facilities & Fleet
  • Responsible for facility maintenance, security, and safety
  • Ensure compliance with OSHA standards
  • Responsible for facility's image, appearance, and organization
  • With approval from the corporate office, set up all vendor and utility accounts
  • Obtain permits and licenses as required as well as being responsible for all permit checks issued to branch office
  • Responsible for all aspects of fleet management, maintenance, and reporting as directed by the corporate office and the TML Fleet Manager

Safety
  • Responsible for all areas of safety including operations being performed in the field.
  • Drive safety initiatives including regular safety meetings, OSHA compliance, OSHA reporting forms (300A, etc.), training of all staff and other initiatives as directed by management to maintain an excellent safety record
  • Conduct bi-weekly safety meetings to reinforce safety commitment and training
  • Ensure timely treatment for all work-related injuries and/or illnesses sustained by TML employees
  • Responsible for timely reporting of all work-related injury and/or illnesses sustained by
  • TML employees to corporate office, including completion of required report

Required Knowledge
  • High level knowledge of MUTCD guidelines and regulations
  • Budget Analysis
  • Profit and Loss Analysis
  • Proven record of analyzing and bringing efficiencies to operations

Equipment Operated
  • Vehicles (Trucks/Cars) of various sizes
  • Flatbed trucks
  • Trailer mounted warning signs
  • Cones, delineators, drums, barricades, signs and various other traffic control devices
  • Trailer

Physical Requirements & Work Environment
  • Requires standing for prolonged periods of time
  • Requires lifting up 50lb
  • Requires using hands to handle, control or lift objects
  • Requires being outside and exposed to environmental conditions
  • Requires being in construction environment
  • Requires repetitive movement
  • Exposure to work near moving mechanical parts, heavy equipment and moving vehicular traffic
  • Exposure to reasonable noise levels

Education and Experience
  • College degree in construction management or any related field or equivalent combination of technical training and/or experience
  • Minimum 4 years of relevant experience, preferably in construction

This job description is not intended to be all-inclusive, and employees will also perform other duties such as assigned by management as required. Traffic Management LLC (TML) reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.