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Dispatch Operations Manager Jobs in Kent, WA (NOW HIRING)

Recology

Operations Supervisor

Seattle, WA · On-site

With management approval, may make rate adjustments and resolve billing disputes. * Generates and ... May dispatch or be back-up for dispatch duties. * May participate in community and business ...

VETERANS HEALTH ADMINISTRATION

Health Technician

Tacoma, WA · On-site

$40K - $52K/yr

Manages dispatch operations; Manages high numbers of calls using multiple incoming lines. * Receives and processes calls, prioritizes callers requests, delegates transport duties to personnel Patient ...

Veterans Health Administration

Health Technician

Tacoma, WA · On-site +1

$40K - $53K/yr

Manages dispatch operations; Manages high numbers of calls using multiple incoming lines. * Receives and processes calls, prioritizes callers requests, delegates transport duties to personnel Patient ...

Transdev

Operations Supervisor - TAS

Seattle, WA

$87K - $99K/yr

Public/Customer facing management and leadership of hourly workforce * Field work and on the road operations with workforce are required to dispatch, respond, and troubleshoot * Strategic planning ...

CHS, Inc.

Propane Operations Supervisor

Gig Harbor, WA · On-site

Summary CHS is seeking a hands-on Propane Operations Supervisor to lead our propane operations ... Manage a team of drivers, including routing, dispatch, and fleet maintenance. * Enforce safety ...

JW LOGISTICS OPERATIONS LLC

DISPATCHER

Kent, WA

$18 - $21/hr

Primarily responsible for executing the dispatch process that supports Operations. Provides ... management skills Flexible fast paced worker willing to work in a changing environment.

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All JobsDispatch Operations JobsDispatch Operations Manager JobsDispatch Operations Manager Jobs in Kent, WA

Dispatch Operations Manager information

See Kent, WA salary details

$33.9K

$71K

$116.8K

How much do dispatch operations manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for dispatch operations manager in Kent, WA is $70,994.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,300.00 and $80,700.00 per year, depending on experience, location, and employer.

What is the difference between Dispatch Operations Manager vs Dispatch Coordinator?

AspectDispatch Operations ManagerDispatch Coordinator
ResponsibilitiesOversees dispatching activities, manages teams, optimizes routes, and ensures timely deliveriesSchedules and assigns deliveries, communicates with drivers, and handles daily dispatch tasks
Required CredentialsHigh school diploma or equivalent; experience in logistics or transportation; leadership skillsHigh school diploma or equivalent; experience in dispatch or customer service
Work EnvironmentOffice-based with some field oversight; leadership role in logisticsOffice-based; direct communication with drivers and clients
Industry UsageCommon in transportation, logistics, and delivery companiesUsed across similar industries for daily dispatch tasks

The Dispatch Operations Manager typically has broader responsibilities, including team management and strategic planning, while the Dispatch Coordinator focuses on daily scheduling and communication. Both roles are essential in logistics, but the manager position involves higher-level oversight and decision-making.

How does a dispatch operations manager typically collaborate with other departments to ensure smooth logistics operations?

A Dispatch Operations Manager works closely with departments such as warehouse, transportation, customer service, and supply chain planning to coordinate schedules, resolve issues, and optimize delivery routes. Regular meetings and real-time communication help ensure that all teams are aligned on priorities, shipment statuses, and any emerging challenges. Strong collaboration is essential to quickly address delays or bottlenecks and to maintain high customer satisfaction. Building effective cross-department relationships is a key part of the role and contributes significantly to operational efficiency.

What is a dispatch operations manager?

Dispatch Operations Managers oversee the daily operations of dispatch teams responsible for coordinating the movement of goods, vehicles, or personnel. They ensure that schedules are met, resources are efficiently allocated, and any issues are resolved quickly to maintain smooth operations. Their role often involves supervising staff, implementing procedures, monitoring performance, and communicating with clients or other departments. Strong organizational and leadership skills are essential for this position. Dispatch Operations Managers play a crucial role in logistics, transportation, emergency response, and other industries that rely on timely coordination.

What are the key skills and qualifications needed to thrive as a dispatch operations manager, and why are they important?

A Dispatch Operations Manager requires expertise in logistics coordination, staff management, and operational analysis, often supported by a degree in business, logistics, or a related field. Familiarity with dispatch management software, GPS tracking systems, and relevant safety certifications is typically expected. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to dynamic situations. These skills and qualities ensure efficient operations, timely deliveries, and high levels of customer satisfaction in a fast-paced environment.
What are popular job titles related to Dispatch Operations Manager jobs in Kent, WA? For Dispatch Operations Manager jobs in Kent, WA, the most frequently searched job titles are:
What job categories do people searching Dispatch Operations Manager jobs in Kent, WA look for? The top searched job categories for Dispatch Operations Manager jobs in Kent, WA are:
What cities near Kent, WA are hiring for Dispatch Operations Manager jobs? Cities near Kent, WA with the most Dispatch Operations Manager job openings:
Dispatch Operations Manager jobs near you
Infographic showing various Dispatch Operations Manager job openings in Kent, WA as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $70,994 per year, or $34.1 per hour.

Operations Supervisor

Recology

Seattle, WA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 days ago

Recology rating

7.5

Company rating: 7.5 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

27th of 90 rated recycling and waste

Job description

City:
Seattle
Location:
1161 - Recology King County - Operations
Subsidiary Name:
Recology King County
Role
Responsible for supervising operations personnel and routing drivers and monitoring work to ensure efficient and effective operations.
Essential Responsibilities
  • Assigns employees to routes and special pickups for timely services. Assigns employees to balance workload. Arranges alternate coverage of service in case of employee absence or equipment failure.
  • Ensures the accountability of route completions. May analyze routes, make recommendations, and implement routing changes.
  • Monitors work to ensure efficient and effective operations. Observes collection practices on the routes and enforces safety policies and procedures.
  • Resolves, with drivers as appropriate, customer service problems, ensures extras and overlooks are picked up and responds to complaints of unsatisfactory service. Investigates and resolves customer inquiries and complaints. May include responding to and corresponding with jurisdictional staff.
  • Recommends rate adjustments and how to resolve billing disputes. With management approval, may make rate adjustments and resolve billing disputes.
  • Generates and analyzes operational reports and make recommendations as appropriate.
  • Possesses knowledge of rates to ensure appropriate customer billing. Advises Operations Manager of delinquent accounts and assists in their collection.
  • Performs or reviews pre- and post-trip inspections.
  • Investigates and reports on worker injuries, accidents, and other incidents.
  • Maintains time records and manage attendance issues, providing timely feedback when necessary.
  • Drives trucks, as needed.
  • Ensures policies, procedures, and collective bargaining agreement (as applicable) are followed.
  • May dispatch or be back-up for dispatch duties.
  • May participate in community and business meetings and events on behalf of the company.
  • Other duties as assigned
Qualifications
  • Possession of a high school diploma or GED.
  • Bachelor's degree preferred.
  • Management experience in waste industry/recycling programs, transportation, production and logistics operations or related field.
  • Valid Drivers' License required
  • Principles of employee training, supervision, and evaluation.
  • Supervisory techniques, resource allocation, planning and budgeting.
Recology Offers
  • An ecologically innovative company that finds and mentors people committed to protecting the environment and sustaining our communities.
  • The largest employee-owned resource recovery company in the industry with terrific benefits to help you prosper.
  • A creative and caring culture that values community, diversity, altruism, accountability, collaboration, and learning by doing.
  • An inspired company mission driven to use and return resources to their best and highest use through the practice of the 4R's: Reduce, Re-use, Recycle, and Recologize.
  • Distinct professional challenges to connect with, care for, and grow community that sees a world without waste.
Recology Benefits May Include
  • Paid time off and paid holidays.
  • Health and wellness benefits including medical, dental, and vision.
  • Retirement plans (Employee Stock Ownership Plan, 401(k) with match).
  • Annual wellness incentives.
  • Employee Assistance Program (EAP).
  • Educational assistance.
  • Commuting benefits.
  • Employee referral program.
Supplemental Information
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job; and pursuant to applicable law, we will consider for employment qualified applicants with criminal records. It is important that you provide accurate information on the job application, inaccurate information may cause delays in the processing of your application and/or may disqualify you as a candidate.
Recology is an equal opportunity employer committed to supporting an inclusive work environment where employees are valued, heard, and provided development opportunities. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, disability, protected veteran status, or any other basis that is prohibited by law.
This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, effort, work conditions, and benefits associated with the job.

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