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Dispatch Operations Manager Jobs in Boston, MA (NOW HIRING)

DO & CO

Operations Manager

East Boston, MA · On-site

$85K - $90K/yr

Manage Team, Fleet, ramp safety, dispatching and ensure the transportation department is complaint ... Distribute all incoming operational information to the affected departments and ensure the ...

WeDriveU

Assistant Operations Manager

Hyde Park, MA

$68K - $70K/yr

Work cross-functional with dispatch to resolve on-the-ground issues * Be a liaison between management, dispatch, and drivers * Support operations in problem solving * Help drivers locate and ...

WeDriveU

Assistant Operations Manager

Boston, MA · On-site

$68K - $70K/yr

Work cross-functional with dispatch to resolve on-the-ground issues * Be a liaison between management, dispatch, and drivers * Support operations in problem solving * Help drivers locate and ...

SparkCharge

Mobile Operations Manager

Somerville, MA · On-site

$85K - $90K/yr

What you'll do Daily Operations & Logistics • Coordinate scheduling, dispatch, and routing for ... Team Leadership & Management • Help hire, train, and supervise a team of field technicians and ...

Transdev

Operations Manager

Boston, MA · On-site

$84K - $88K/yr

... dispatch personnel. * Oversees scheduling of operators, monitors operations, and coordinates ... Management Job Type: Full Time Req ID: 8643 Pay Group: VDD Cost Center: NONE The above statements ...

Transdev

Operations Manager

Boston, MA

$84K - $88K/yr

... dispatch personnel. * Oversees scheduling of operators, monitors operations, and coordinates ... Management Job Type: Full Time Req ID: 8643 Pay Group: VDD Cost Center: NONE The above statements ...

Katsiroubas Produce

Night Dispatcher

Hyde Park, MA · On-site

$24/hr

Coordinate and manage nightly dispatch operations. * Monitor delivery routes and communicate with drivers throughout their shifts. * Address issues quickly and proactively to keep deliveries on ...

Katsiroubas Produce

Night Dispatcher

Hyde Park, MA · On-site

$24/hr

Coordinate and manage nightly dispatch operations. * Monitor delivery routes and communicate with drivers throughout their shifts. * Address issues quickly and proactively to keep deliveries on ...

Agri-Mark

Member Operations Specialist

Andover, MA · Hybrid

$65K - $75K/hr

Dispatch Coverage, Scheduling & Performance Management * Participate in a rotating on-call schedule to support evening, night, and weekend dispatch operations. * Assist in coordinating monthly hauler ...

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All JobsDispatch Operations JobsDispatch Operations Manager JobsDispatch Operations Manager Jobs in Boston, MA

Dispatch Operations Manager information

See Boston, MA salary details

$32.6K

$68.3K

$112.4K

How much do dispatch operations manager jobs pay per year?

As of Jul 25, 2026, the average yearly pay for dispatch operations manager in Boston, MA is $68,318.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,200.00 and $77,700.00 per year, depending on experience, location, and employer.

What is the difference between Dispatch Operations Manager vs Dispatch Coordinator?

AspectDispatch Operations ManagerDispatch Coordinator
ResponsibilitiesOversees dispatching activities, manages teams, optimizes routes, and ensures timely deliveriesSchedules and assigns deliveries, communicates with drivers, and handles daily dispatch tasks
Required CredentialsHigh school diploma or equivalent; experience in logistics or transportation; leadership skillsHigh school diploma or equivalent; experience in dispatch or customer service
Work EnvironmentOffice-based with some field oversight; leadership role in logisticsOffice-based; direct communication with drivers and clients
Industry UsageCommon in transportation, logistics, and delivery companiesUsed across similar industries for daily dispatch tasks

The Dispatch Operations Manager typically has broader responsibilities, including team management and strategic planning, while the Dispatch Coordinator focuses on daily scheduling and communication. Both roles are essential in logistics, but the manager position involves higher-level oversight and decision-making.

How does a Dispatch Operations Manager typically collaborate with other departments to ensure smooth logistics operations?

A Dispatch Operations Manager works closely with departments such as warehouse, transportation, customer service, and supply chain planning to coordinate schedules, resolve issues, and optimize delivery routes. Regular meetings and real-time communication help ensure that all teams are aligned on priorities, shipment statuses, and any emerging challenges. Strong collaboration is essential to quickly address delays or bottlenecks and to maintain high customer satisfaction. Building effective cross-department relationships is a key part of the role and contributes significantly to operational efficiency.

What are Dispatch Operations Managers?

Dispatch Operations Managers oversee the daily operations of dispatch teams responsible for coordinating the movement of goods, vehicles, or personnel. They ensure that schedules are met, resources are efficiently allocated, and any issues are resolved quickly to maintain smooth operations. Their role often involves supervising staff, implementing procedures, monitoring performance, and communicating with clients or other departments. Strong organizational and leadership skills are essential for this position. Dispatch Operations Managers play a crucial role in logistics, transportation, emergency response, and other industries that rely on timely coordination.

What are the key skills and qualifications needed to thrive as a Dispatch Operations Manager, and why are they important?

A Dispatch Operations Manager requires expertise in logistics coordination, staff management, and operational analysis, often supported by a degree in business, logistics, or a related field. Familiarity with dispatch management software, GPS tracking systems, and relevant safety certifications is typically expected. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to dynamic situations. These skills and qualities ensure efficient operations, timely deliveries, and high levels of customer satisfaction in a fast-paced environment.
What are popular job titles related to Dispatch Operations Manager jobs in Boston, MA? For Dispatch Operations Manager jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Dispatch Operations Manager jobs in Boston, MA look for? The top searched job categories for Dispatch Operations Manager jobs in Boston, MA are:
What cities near Boston, MA are hiring for Dispatch Operations Manager jobs? Cities near Boston, MA with the most Dispatch Operations Manager job openings:
Dispatch Operations Manager jobs near you
Infographic showing various Dispatch Operations Manager job openings in Boston, MA as of July 2026, with employment types broken down into 1% As Needed, 90% Full Time, 6% Part Time, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $68,318 per year, or $32.8 per hour.
Operations Manager

Operations Manager

DO & CO

East Boston, MA • On-site

$85K - $90K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 20 days ago

Job description

We have an incredible opportunity for a dynamic, energetic, and eager Operations Manager in Boston.
About DO & CO:
We have a passion for hospitality culinary delights on every banquet floor and in the sky. With the three business segments of Airline Catering, International Event Catering, and Restaurants, Lounges & Hotels, we offer gourmet entertainment all over the world. We operate in 33 locations, 12 countries and 3 Continents, maintaining the highest standard of quality in both our products and services. We refine the classics, develop the unknown and grow constantly - sometimes beyond our own expectations.
Responsibilities:
  • Manage Team, Fleet, ramp safety, dispatching and ensure the transportation department is complaint with all airline, Airports, ports and all other applicable rules/regulations. Implement process/compliant improvements as needed. Distribute all incoming operational information to the affected departments and ensure the effective dispatch of all flights with accurate specifications. Communicate with production departments to ensure that the exceptional DO & CO quality is maintained at its highest level with maximum efficiency in accordance with DO & CO standards as set by the Quality Assurance team.
  • Plan, forecast, schedule and communicate transportation activities with dispatch as needed. Supervise, motivate, and assist a large team of drivers, driver helpers.
  • Review and enhance transportation policies and ensure adherence to safety measures. Ensure all vehicles are in working condition. Report and reconcile any malfunctions immediately. (i.e. compliance, fueling, maintenance). Ensures OSHA compliance, Safe Program, & DOT standards/training are met
  • Draft and Implement departmental policies and procedures and set related training plans. Monitor transport cost and create related reports as requested by the management Other duties as assigned.

Qualifications:
  • Minimum of 3 years of leadership transportation experience preferably within food manufacturing.
  • Proficient computer skills (Particularly Microsoft Word, Excel, Outlook, etc.)
  • Bachelor's Degree in relevant field.

What we offer:
  • Pay: $85,000- $90,000
  • Full-time employees are eligible for 401K and healthcare benefits; Medical, Dental & Vision.
  • Daily Complimentary Meals (Breakfast, Lunch and Dinner).
  • An organization dedicated to fostering innovation; in pursuit of cultivating creativity, embracing new ideas and leveraging our impeccable standard for hospitality.
  • Genuine career development opportunities, both nationally and internationally.
  • The chance to collaborate and represent a leading force in the luxury global gourmet entertainment industry.
  • All airport-related positions require applicants to successfully complete the mandatory airport security clearance process for their assigned location. This includes meeting all TSA and U.S. Customs requirements, as outlined in 49 CFR §1542.209, and obtaining the appropriate airport-issued identification badge (e.g., SIDA, AOA, or equivalent), in accordance with local airport authority regulations.
  • Ability to work long hours on foot and in environments with varying temperatures.
  • Flexibility to work different shifts (including nights, weekends, and holidays) based on business needs.

Diversity & Inclusion statement
DO & CO provides equal employment opportunities. Applicants will be considered for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other protected characteristic

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