ZipRecruiter

Log In

1

Dispatch Operations Manager Jobs in Rockland, MA

Alvacor Logistics Inc

Operations Manager

Revere, MA · On-site

As Operations Manager, you will lead daily dispatch, driver staffing, route readiness, fleet availability, and real-time delivery execution across the Eastern Massachusetts service area. You will ...

Alvacor Logistics Inc

Operations Manager

Revere, MA · On-site

As Operations Manager, you will lead daily dispatch, driver staffing, route readiness, fleet availability, and real-time delivery execution across the Eastern Massachusetts service area. You will ...

Alvacor Logistics Inc

Operations Manager

Revere, MA · On-site

As Operations Manager, you will lead daily dispatch, driver staffing, route readiness, fleet availability, and real-time delivery execution across the Eastern Massachusetts service area. You will ...

Hungry-Marketplace-4

Operations Manager

Boston, MA · On-site

$75 - $85/hr

The Role The Operations Manager owns day-to-day execution of HUNGRY's catering, delivery, and event ... in/dispatch flow, and hub cleanliness and organization. * Build and manage logistics plans ...

HUNGRY Marketplace

Operations Manager

Boston, MA · On-site

The Role The Operations Manager owns day-to-day execution of HUNGRY's catering, delivery, and event ... Oversee hub readiness - supply and equipment stock, uniform inventory, contractor check-in/dispatch ...

tryhungry.com

Operations Manager

Boston, MA · On-site

$75 - $85/hr

The Role The Operations Manager owns day-to-day execution of HUNGRY's catering, delivery, and event ... in/dispatch flow, and hub cleanliness and organization. * Build and manage logistics plans ...

New

HUNGRY Marketplace

Operations Manager

Boston, MA · On-site

The Role The Operations Manager owns day-to-day execution of HUNGRY's catering, delivery, and event ... in/dispatch flow, and hub cleanliness and organization. * Build and manage logistics plans ...

CORT USA

Operations Manager

Stoughton, MA · On-site

$61 - $83/hr

The Operations Manager is responsible for leading all aspects of warehouse and transportation ... Routing, Scheduling & Dispatching: Schedule deliveries and labor hours, maintain availability, and ...

CORT

Operations Manager

Stoughton, MA · On-site

$75K/yr

The Operations Manager is responsible for leading all aspects of warehouse and transportation ... Dispatching: Schedule deliveries and labor hours, maintain availability, and route trucks ...

CORT

Operations Manager

Stoughton, MA · On-site

$75K/yr

The Operations Manager is responsible for leading all aspects of warehouse and transportation ... Dispatching: Schedule deliveries and labor hours, maintain availability, and route trucks ...

CORT

Operations Manager

Stoughton, MA · On-site

$75K/yr

The Operations Manager is responsible for leading all aspects of warehouse and transportation ... Dispatching: Schedule deliveries and labor hours, maintain availability, and route trucks ...

QXO

Operations Manager

Kingston, MA · On-site

What you will do: The Operations Manager is responsible for leading daily warehouse, yard ... Partner with Transportation and Dispatch to support accurate and timely customer deliveries

Waste Management

Operations Manager Trainee

Norton, MA · On-site

$65K - $75K/yr

Develop knowledge of DOT & OSHA safety programs and systems; operational business processes, systems & tools; performance management; dispatch & routing; fleet maintenance processes III. ...

next page

Showing results 1-20

All JobsDispatch Operations JobsDispatch Operations Manager JobsDispatch Operations Manager Jobs in Rockland, MA

Dispatch Operations Manager information

See Rockland, MA salary details

$32K

$67.1K

$110.4K

How much do dispatch operations manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for dispatch operations manager in Rockland, MA is $67,055.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,200.00 and $76,200.00 per year, depending on experience, location, and employer.

What is a dispatch operations manager?

Dispatch Operations Managers oversee the daily operations of dispatch teams responsible for coordinating the movement of goods, vehicles, or personnel. They ensure that schedules are met, resources are efficiently allocated, and any issues are resolved quickly to maintain smooth operations. Their role often involves supervising staff, implementing procedures, monitoring performance, and communicating with clients or other departments. Strong organizational and leadership skills are essential for this position. Dispatch Operations Managers play a crucial role in logistics, transportation, emergency response, and other industries that rely on timely coordination.

How does a dispatch operations manager typically collaborate with other departments to ensure smooth logistics operations?

A Dispatch Operations Manager works closely with departments such as warehouse, transportation, customer service, and supply chain planning to coordinate schedules, resolve issues, and optimize delivery routes. Regular meetings and real-time communication help ensure that all teams are aligned on priorities, shipment statuses, and any emerging challenges. Strong collaboration is essential to quickly address delays or bottlenecks and to maintain high customer satisfaction. Building effective cross-department relationships is a key part of the role and contributes significantly to operational efficiency.

What are the key skills and qualifications needed to thrive as a dispatch operations manager, and why are they important?

A Dispatch Operations Manager requires expertise in logistics coordination, staff management, and operational analysis, often supported by a degree in business, logistics, or a related field. Familiarity with dispatch management software, GPS tracking systems, and relevant safety certifications is typically expected. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to dynamic situations. These skills and qualities ensure efficient operations, timely deliveries, and high levels of customer satisfaction in a fast-paced environment.

What is the difference between Dispatch Operations Manager vs Dispatch Coordinator?

AspectDispatch Operations ManagerDispatch Coordinator
ResponsibilitiesOversees dispatching activities, manages teams, optimizes routes, and ensures timely deliveriesSchedules and assigns deliveries, communicates with drivers, and handles daily dispatch tasks
Required CredentialsHigh school diploma or equivalent; experience in logistics or transportation; leadership skillsHigh school diploma or equivalent; experience in dispatch or customer service
Work EnvironmentOffice-based with some field oversight; leadership role in logisticsOffice-based; direct communication with drivers and clients
Industry UsageCommon in transportation, logistics, and delivery companiesUsed across similar industries for daily dispatch tasks

The Dispatch Operations Manager typically has broader responsibilities, including team management and strategic planning, while the Dispatch Coordinator focuses on daily scheduling and communication. Both roles are essential in logistics, but the manager position involves higher-level oversight and decision-making.

What are popular job titles related to Dispatch Operations Manager jobs in Rockland, MA?

For Dispatch Operations Manager jobs in Rockland, MA, the most frequently searched job titles are:

What cities near Rockland, MA are hiring for Dispatch Operations Manager jobs?

Cities near Rockland, MA with the most Dispatch Operations Manager job openings:

Dispatch Operations Manager jobs near you
Infographic showing various Dispatch Operations Manager job openings in Rockland, MA as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $67,055 per year, or $32.2 per hour.

Operations Manager

Alvacor Logistics Inc

Revere, MA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Job description

Company Description

Join our growing team! We are a veteran owned Amazon Delivery Service Partner delivering smiles throughout Eastern Massachusetts.

Job Description

We are seeking a driven, hands-on Operations Manager to lead day-to-day operations for a high-performing Amazon Delivery Service Partner (DSP). This leader will own the execution, people, and financial performance of a $3M-$5M business unit-ensuring packages are delivered safely, efficiently, and on time while building a strong, accountable team.

This role is ideal for an experienced operations leader or a high-potential graduate ready to accelerate their leadership career. A degree is not required; we value ownership, financial aptitude, strong communication, operational discipline, and the ability to solve problems quickly in a fast-paced environment.

Role :

As Operations Manager, you will lead daily dispatch, driver staffing, route readiness, fleet availability, and real-time delivery execution across the Eastern Massachusetts service area. You will work closely with Amazon station leadership and internal teams to improve service, safety, profitability, and driver performance.

You will be expected to lead from the front: coach team members, manage operational KPIs, resolve same-day issues, and continuously improve the systems that keep the operation running smoothly.

Key Responsibilities  

  • Own daily operational and financial performance for a $3M-$5M business unit, including labor, supplies, budgets, profitability, and efficiency initiatives.

  • Recruit, train, coach, and manage delivery drivers and operational staff, creating a culture of safety, accountability, service, and continuous improvement.

  • Lead daily dispatch operations, including staffing, load-out, route assignments, driver readiness, fleet availability, and same-day execution.

  • Manage performance against key KPIs and performance metrics including company delivery success metrics

  • Identify operational bottlenecks and improve SOPs

  • Resolve and escalate real-time issues

  • Maintain readiness of fleet vehicles, handheld devices, uniforms, keys, fuel cards, and delivery supplies.

  • Partner with Amazon station leadership and internal teams

Qualifications

Required Qualifications

  • Bachelor's degree in Business, Supply Chain, Transportation, Engineering, or a related field; comparable relevant experience is equally valued.

  • Strong organizational, analytical, and problem-solving skills; able to manage staffing, shifting priorities, performance data, and real-time disruptions.

  • Comfortable with spreadsheets, scheduling, payroll, dashboards, and operational technology; able to understand labor costs, budgets, and P&L fundamentals.

  • Valid driver's license, ability to work in the local service area, and ability to lift up to 50 pounds in a warehouse or delivery-station environment.

Preferred Qualifications

  • 2-5 years of leadership experience in delivery, logistics, warehouse, fleet, retail, hospitality, military, or another fast-paced operational setting.

  • Experience with dispatch, delivery routes, fleet readiness, labor planning, scheduling, payroll review, budgets, or Amazon DSP performance metrics.

  • Proven ability to improve processes, build accountability, and lead teams through operational change

  • Demonstrated ability to coach and manage frontline teams, communicate expectations clearly, and address performance concerns professionally.

Additional Information

What We Offer  

  • Competitive base salary plus performance-based bonuses  
  • Health, dental, vision, 401(k) matching, and paid time off  
  • Direct mentorship from senior leadership and clear career-growth opportunities  
  • The opportunity to lead a growing delivery operation and make a measurable impact on people, customer experience, and business performance


 

Apply