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Dispatch Operations Manager Jobs in Atlanta, GA (NOW HIRING)

Operations Manager Trainee

Norcross, GA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Develop knowledge of DOT & OSHA safety programs and systems; operational business processes, systems & tools; performance management; dispatch & routing; fleet maintenance processes III. ...

Operations Manager Trainee

Norcross, GA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Develop knowledge of DOT & OSHA safety programs and systems; operational business processes, systems & tools; performance management; dispatch & routing; fleet maintenance processes III. ...

Operations Manager Trainee

Norcross, GA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Develop knowledge of DOT & OSHA safety programs and systems; operational business processes, systems & tools; performance management; dispatch & routing; fleet maintenance processes III. ...

... and manage the daily operational aspects of the business. In this role, you will work with ... dispatch of move crew * Coordinate and direct fleet maintenance and equipment inventory * Lead ...

Operations Manager

Tucker, GA

  • Medical

  • Dental

  • Vision

... and manage the daily operational aspects of the business. In this role, you will work with ... dispatch of move crew * Coordinate and direct fleet maintenance and equipment inventory * Lead ...

Dispatcher - Paratransit Services

Atlanta, GA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... managing multiple tasks concurrently. Other Requirements: * Limited travel requirement outside of the immediate area ( * These qualifications encompass a blend of dispatch operations experience ...

Dispatcher - Paratransit Services

Atlanta, GA · On-site

$18.30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... managing multiple tasks concurrently. Other Requirements: * Limited travel requirement outside of the immediate area ( * These qualifications encompass a blend of dispatch operations experience ...

Logistics & Operations Management * Oversee daily scheduling, routing, and dispatch operations to ensure timely and efficient transportation services. * Monitor fleet utilization, driver productivity ...

Showing results 21-40

Dispatch Operations Manager information

See Atlanta, GA salary details

$28.9K

$60.5K

$99.5K

How much do dispatch operations manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for dispatch operations manager in Atlanta, GA is $60,477.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,100.00 and $68,800.00 per year, depending on experience, location, and employer.

What is the difference between Dispatch Operations Manager vs Dispatch Coordinator?

AspectDispatch Operations ManagerDispatch Coordinator
ResponsibilitiesOversees dispatching activities, manages teams, optimizes routes, and ensures timely deliveriesSchedules and assigns deliveries, communicates with drivers, and handles daily dispatch tasks
Required CredentialsHigh school diploma or equivalent; experience in logistics or transportation; leadership skillsHigh school diploma or equivalent; experience in dispatch or customer service
Work EnvironmentOffice-based with some field oversight; leadership role in logisticsOffice-based; direct communication with drivers and clients
Industry UsageCommon in transportation, logistics, and delivery companiesUsed across similar industries for daily dispatch tasks

The Dispatch Operations Manager typically has broader responsibilities, including team management and strategic planning, while the Dispatch Coordinator focuses on daily scheduling and communication. Both roles are essential in logistics, but the manager position involves higher-level oversight and decision-making.

How does a dispatch operations manager typically collaborate with other departments to ensure smooth logistics operations?

A Dispatch Operations Manager works closely with departments such as warehouse, transportation, customer service, and supply chain planning to coordinate schedules, resolve issues, and optimize delivery routes. Regular meetings and real-time communication help ensure that all teams are aligned on priorities, shipment statuses, and any emerging challenges. Strong collaboration is essential to quickly address delays or bottlenecks and to maintain high customer satisfaction. Building effective cross-department relationships is a key part of the role and contributes significantly to operational efficiency.

What is a dispatch operations manager?

Dispatch Operations Managers oversee the daily operations of dispatch teams responsible for coordinating the movement of goods, vehicles, or personnel. They ensure that schedules are met, resources are efficiently allocated, and any issues are resolved quickly to maintain smooth operations. Their role often involves supervising staff, implementing procedures, monitoring performance, and communicating with clients or other departments. Strong organizational and leadership skills are essential for this position. Dispatch Operations Managers play a crucial role in logistics, transportation, emergency response, and other industries that rely on timely coordination.

What are the key skills and qualifications needed to thrive as a dispatch operations manager, and why are they important?

A Dispatch Operations Manager requires expertise in logistics coordination, staff management, and operational analysis, often supported by a degree in business, logistics, or a related field. Familiarity with dispatch management software, GPS tracking systems, and relevant safety certifications is typically expected. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to dynamic situations. These skills and qualities ensure efficient operations, timely deliveries, and high levels of customer satisfaction in a fast-paced environment.

What are popular job titles related to Dispatch Operations Manager jobs in Atlanta, GA?

For Dispatch Operations Manager jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Dispatch Operations Manager jobs in Atlanta, GA look for?

The top searched job categories for Dispatch Operations Manager jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Dispatch Operations Manager jobs?

Cities near Atlanta, GA with the most Dispatch Operations Manager job openings:

Catering Operations Manager

SOCIAL EXPRESS CATERING & MEAL PREP

Atlanta, GA • On-site

$50K - $55K/yr

Full-time

PTO

Re-posted 23 days ago


Job description

Benefits:
  • Employee discounts
  • Opportunity for advancement
  • Training & development
  • Bonus based on performance
  • Competitive salary
  • Free food & snacks
  • Paid time off

Catering Operation ManagerCompany: Social Express Catering & Meal Prep (SECMP)
Location: Metro Atlanta, GA (On-site)
Job Type: Full-Time
Compensation: $50,000–$55,000/year (based on experience) + KPI bonus opportunity
Schedule: Early mornings required; some weekends/evenings depending on business needs
Reports To: COO + CEO/Executive Chef
Direct Reports: Kitchen staff (Catering Specialists/Cooks), Drivers, Shift Leads
Role SummarySocial Express Catering & Meal Prep (SECMP) is hiring a seasoned Operations Manager to run the day-to-day execution of our production kitchen, staffing, and delivery operations.
This role is for a true operator—someone who is organized, disciplined, and can lead people while driving performance through KPIs. You will be responsible for making sure our daily operations run smoothly across:
 ✅ Large-scale daily meal production + packing
 ✅ Delivery logistics and on-time dispatch
 ✅ Inventory readiness and waste control
 ✅ Kitchen structure, cleanliness, and compliance
 ✅ Staff scheduling and accountability
 ✅ Support for catering and event readiness (Chef-led execution)
This is not a desk job. You will be hands-on and fully responsible for keeping the business running without chaos.

Key Responsibilities1) Own Daily Production & Kitchen Execution
  • Run daily operations including prep, cook, packing, staging, load-out, and reset
  • Lead daily pre-shift huddles and assign stations with deadlines
  • Enforce consistency in portioning, food quality, packaging, and accuracy
  • Prevent “fire drills” by planning ahead and controlling the pace of the kitchen
  • Ensure the kitchen is clean, organized, and production-ready at all times
2) Build the Daily/Weekly Plan (No Guesswork)
  • Create daily production timelines and prep lists
  • Coordinate staffing coverage based on volume and deadlines
  • Ensure all teams know the plan: who is doing what, by what time, and how it must look
  • Control overtime by planning ahead—not reacting late
3) Dispatch & Delivery Accountability
  • Confirm driver coverage daily and ensure smooth route execution
  • Maintain strict dispatch procedures:
    • correct loading order
    • route-ready staging
    • equipment sign-out and return tracking
    • departure time tracking
  • Identify delivery risks early and correct them before they become failures
  • Hold drivers accountable for accuracy, timeliness, and professionalism
4) Inventory, Ordering & Waste Control
  • Maintain par levels for food, packaging, and disposables
  • Track key inventory items that impact daily output (protein, trays, containers, labels, etc.)
  • Reduce waste through better forecasting, FIFO, and prep discipline
  • Communicate shortages immediately to leadership with a solution plan

5) Food Safety, Quality & Compliance
  • Enforce food safety and sanitation requirements daily
  • Ensure all required logs are completed (temps, sanitation, cleaning schedules, etc.)
  • Maintain compliance culture: no shortcuts, no excuses
  • Correct issues fast and prevent repeat mistakes
6) Staff Leadership & Performance Management
  • Train and coach staff to standards (SOPs, station expectations, speed, cleanliness)
  • Hold staff accountable for punctuality, professionalism, and performance
  • Support hiring and onboarding in partnership with CEO/COO
  • Document recurring performance issues and implement corrective actions
7) Catering & Events Support (Executive Chef-Led)

The Executive Chef owns all event strategy, planning, day-of execution, and culinary direction.
 The Operations Manager supports Chef by ensuring readiness.
  • Coordinate staffing support for event prep needs
  • Ensure equipment, supplies, and disposables are staged on time
  • Keep kitchen production protected so events don’t disrupt daily obligations
  • Ensure the kitchen is reset and ready after event prep work
8) Daily Reporting & KPI Management
  • Track performance with clear metrics and trends
  • Provide a daily recap to COO/CEO including:
    • on-time dispatch status
    • packing accuracy/mistakes
    • staffing issues/callouts
    • inventory gaps
    • corrective actions taken
  • Lead weekly KPI review and improvement actions
KPI Scorecard (What Success Looks Like)Execution & Delivery
  • On-time dispatch: ≥ 98% weekly
  • Missed routes/sites: 0
  • Packing accuracy: ≥ 99%
Quality & Compliance
  • Log completion: ≥ 95% daily
  • Critical food safety incidents: 0
  • Client complaints: decreasing trend
Labor & Efficiency
  • Labor hours within weekly plan
  • Overtime controlled and approved only
  • Reduced waste month-over-month
Team Reliability
  • 100% route/shift coverage
  • Improved punctuality + reduced callouts
  • Training completed within required timelines
QualificationsRequired
  • 3–7+ years leadership in catering, meal prep, high-volume kitchens, or food production
  • Proven ability to manage a team and hit deadlines consistently
  • Strong organization and time management
  • Confident communicator and firm leader 
  • Comfortable being hands-on and moving fast in a production environment
  • ServSafe Manager 
  • Experience with multi-route delivery logistics and packing systems
  • Experience implementing SOPs and KPI tracking

What Success Looks Like (30/60/90 Days)First 30 Days
  • Kitchen runs with structure (huddles, stations, deadlines, checklists)
  • Dispatch procedure locked in and consistent
Staffing schedule stabilized and reliable
By 60 Days
  • Accuracy improves, fewer mistakes, fewer emergency issues
  • Overtime reduced through planning and control
Inventory is consistent with fewer shortages
By 90 Days
  • Operations runs smoothly without owner micromanagement
  • KPI targets consistently hit
  • Staff culture becomes more accountable and performance-driven
How to Apply
Submit your resume and a short message answering:

  1. What is the largest kitchen/production operation you’ve managed?
  2. What KPIs have you been responsible for?
  3. What is your leadership style—firm, structured, fast-paced?