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Access A Ride Dispatcher Jobs in Atlanta, GA (NOW HIRING)

Verida Inc

Dispatcher

Villa Rica, GA · On-site

... discharge orders, ride requests, customer inquiries, questions, and complaints. Project a ... Previous dispatch experience. * Ability to read and comprehend simple instructions, short ...

Verida Inc

Dispatcher

Villa Rica, GA · On-site

... discharge orders, ride requests, customer inquiries, questions, and complaints. Project a ... Previous dispatch experience. * Ability to read and comprehend simple instructions, short ...

Verida Inc

Dispatcher - WI

Villa Rica, GA · On-site

... discharge orders, ride requests, customer inquiries, questions, and complaints. Project a ... Previous dispatch experience. * Ability to read and comprehend simple instructions, short ...

Verida Inc

After-Hours Dispatcher

Villa Rica, GA · On-site

... discharge orders, ride requests, customer inquiries, questions, and complaints. Project a ... Previous dispatch experience. * Ability to read and comprehend simple instructions, short ...

MARS Solutions Group

Dispatcher

Norcross, GA · On-site

Dispatcher Duration:03-04 Months with possibility of extension Location: Norcross, GA 30071 Shift ... Basic computer skills with a good knowledge of programs such as Microsoft Word, Excel, Access, and ...

Creative MultiCare

Dispatcher Assistant

Stockbridge, GA · On-site

$13 - $18/hr

At Creative MultiCare, you will be immersed in a culture where hard work and commitment are ... Access to exclusive employee discounts with entertainment, travel, and major brands * On-the-job ...

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All JobsAccess A Ride Dispatcher JobsAccess A Ride Dispatcher Jobs in Atlanta, GA

Access A Ride Dispatcher information

See Atlanta, GA salary details

$10

$21

$32

How much do access a ride dispatcher jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for access a ride dispatcher in Atlanta, GA is $21.19, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $22.88 per hour, depending on experience, location, and employer.

What are some typical challenges Access A Ride dispatchers face on the job, and how are they addressed?

Access A Ride Dispatchers often encounter challenges such as managing last-minute schedule changes, balancing rider needs with vehicle availability, and coordinating efficient routes under time constraints. Effective communication with drivers and riders, as well as the ability to quickly adapt to unforeseen circumstances, are key skills for overcoming these challenges. Most teams rely on specialized dispatch software and close collaboration with colleagues to ensure smooth operations and maintain a high level of customer service.

What does an Access A Ride dispatcher do?

An Access-A-Ride Dispatcher is responsible for coordinating and scheduling transportation services for individuals with disabilities or mobility challenges. They communicate with riders, drivers, and service providers to ensure timely pickups and drop-offs. Dispatchers monitor vehicle locations, handle trip changes or cancellations, and address any issues that arise during transit. Their role is crucial in providing safe, reliable, and accessible transportation for those who depend on the service.

What is the difference between Access A Ride Dispatcher vs Paratransit Coordinator?

AspectAccess A Ride DispatcherParatransit Coordinator
CredentialsDriver's license, dispatching experienceRelevant certifications, transportation knowledge
Work EnvironmentDispatch center, on the phone, coordinating ridesOffice-based, planning and overseeing services
Employer & IndustryTransit agencies, transportation servicesPublic transit agencies, mobility services

Access A Ride Dispatchers primarily handle ride coordination within transit agencies, focusing on dispatching and customer communication. Paratransit Coordinators oversee service planning, compliance, and program management. While both roles support accessible transportation, dispatchers focus on daily ride operations, whereas coordinators handle broader program oversight.

What are the key skills and qualifications needed to thrive as an Access A Ride dispatcher, and why are they important?

To thrive as an Access A Ride Dispatcher, you need strong organizational skills, attention to detail, knowledge of transportation logistics, and typically a high school diploma or equivalent. Familiarity with dispatch software, GPS systems, and scheduling tools is essential for managing ride assignments efficiently. Excellent communication, problem-solving, and customer service skills help you handle passenger needs and coordinate with drivers effectively. These skills ensure timely, safe, and reliable transportation for individuals with mobility challenges, which is critical for service quality and customer satisfaction.
What are popular job titles related to Access A Ride Dispatcher jobs in Atlanta, GA? For Access A Ride Dispatcher jobs in Atlanta, GA, the most frequently searched job titles are:
What job categories do people searching Access A Ride Dispatcher jobs in Atlanta, GA look for? The top searched job categories for Access A Ride Dispatcher jobs in Atlanta, GA are:
Access A Ride Dispatcher jobs near you
Infographic showing various Access A Ride Dispatcher job openings in Atlanta, GA as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, 1% Temporary, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $44,064 per year, or $21.2 per hour.

Dispatcher

Verida Inc

Villa Rica, GA • On-site

Full-time

Re-posted 16 days ago

Verida rating

5.0

Company rating: 5.0 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description

SUMMARY: Answer phones to respond to discharge orders, ride requests, customer inquiries, questions, and complaints. Project a professional company image through phone interaction.

ESSENTIAL FUNCTIONS:

  • Answers phones for Medicaid eligible requests for non-emergency discharges, ride requests, and dispatch estimated time of arrivals.
  • Places orders in computer system.
  • Provides information for provider, along with projected service times.
  • Transfers calls to appropriate regional team members.
  • Identifies, researches, and resolves issues using the computer system.
  • Follows-up on customer inquires not immediately resolved.
  • Completes call logs and reports.
  • Organizes, plans, and optimizes daily trip route assignments in a cost effective and efficient manner.
  • Provides support to other company departments and offices regarding trip assignment.
  • Ensures short and long range planning is performed to identify trips that require eligibility verification.
  • Answers telephones, handles calls, routes to appropriate individual or takes messages. Ensures customers, vendors and employees are handled in a professional and courteous manner.
  • Follows company policies and procedures
  • Performs other duties as assigned.

REQUIRED SKILLS AND ABILITIES

  • Previous dispatch experience.
  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Ability to analyze schedules and assign resources appropriately, efficiently and cost effectively.
  • Must possess good organizational skills, attention to detail, and ability to focus on assigned tasks.
  • Must be able to work collaboratively with internal departments and external facilities/providers to determine best practices for ongoing quality satisfaction.
  • Excellent time management skills.
  • Excellent Negotiation skills.
  • Computer literate with the ability to learn customer service software applications.
  • Work requires willingness to work a flexible schedule.

QUALIFICATION

  • High school diploma or equivalent.

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