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Dispatch Operations Manager Jobs in Alberta (NOW HIRING)

RCM Transport

Dispatcher

Red Deer County, AB · On-site

CA$72K/yr

Communicating job details to drivers/subcontractors and working with operations management to drive ... Previous oilfield or dispatch experience an asset but not needed. * Minimum Class 5 Licence * Must ...

Intelcom

Sort Supervisor

Grande Prairie, AB · On-site

Ensure sorting operations are completed correctly and efficiently * Oversee shipping, receiving, dispatching, and inventory management. * Unload trailers and verify freight against manifests.

First Student

... Operations Supervisor/Contract Manager Serves as primary communication liaison with major ... dispatch equipment Excellent communication and customer service skills Ability to deliver under ...

New

First Student

Dispatcher

Rimbey, AB

... Operations Supervisor/Contract Manager Serves as primary communication liaison with major ... dispatch equipment Excellent communication and customer service skills Ability to deliver under ...

New

Certarus (CAN) Ltd.

Building and managing respectful and productive relationships with drivers and field operations Requirements: * 5-10+ years in logistics, dispatch, transportation or a combination of transferable ...

5110 - Southland Transportation LTD

... staff and operations, ensuring the safe and efficient completion of school runs and charters ... Manage emergency situations calmly and effectively, following company procedures * Administrative ...

New

Plum Gas Solutions

Director of Operations

Calgary, AB

$150K - $180K/hr

Responsibilities and Duties • Manage lead operators, field technicians, and support staff across ... scheduling, dispatch, and resource allocation for field technicians and support staff to meet ...

New

Southland Transportation

... staff and operations, ensuring the safe and efficient completion of school runs and charters ... Manage emergency situations calmly and effectively, following company procedures * Administrative ...

New

Ainsworth Inc.

HVAC/R Supervisor

Calgary, AB · On-site

The HVAC/R Working Foreperson will report directly to the Regional Operations Manager and will ... With the support of the Service Coordinator Manager, manage and dispatch service technicians to the ...

Trimac Transportation

Dispatcher

Edmonton, AB · On-site

Good judgment, and strong operational focus; * A decisive individual who possesses a "big picture ... Ensure the dispatch system is up to date. * Work hand in hand with the Load Planners. * Identify ...

Gategroup

Dispatcher

Edmonton, AB

Reporting into the Manager Transport or Manager Dispatch. Creating schedules to manage the service ... Gourmet airside operations and Airport / Customer Operations Teams 6. Compliance with the ...

Colas

Company Driver

Edmonton, AB

Reporting Structure The Company Driver position reports directly to the Operations Manager. Key ... Maintain professional communication with dispatch, customers, and internal teams to ensure ...

New

Colas

Company Driver

Calgary, AB

Reporting Structure The Company Driver position reports directly to the Operations Manager. Key ... Maintain professional communication with dispatch, customers, and internal teams to ensure ...

New

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Showing results 21-40

All JobsDispatch Operations JobsDispatch Operations Manager JobsDispatch Operations Manager Jobs in Alberta

Dispatch Operations Manager information

What is the difference between Dispatch Operations Manager vs Dispatch Coordinator?

AspectDispatch Operations ManagerDispatch Coordinator
ResponsibilitiesOversees dispatching activities, manages teams, optimizes routes, and ensures timely deliveriesSchedules and assigns deliveries, communicates with drivers, and handles daily dispatch tasks
Required CredentialsHigh school diploma or equivalent; experience in logistics or transportation; leadership skillsHigh school diploma or equivalent; experience in dispatch or customer service
Work EnvironmentOffice-based with some field oversight; leadership role in logisticsOffice-based; direct communication with drivers and clients
Industry UsageCommon in transportation, logistics, and delivery companiesUsed across similar industries for daily dispatch tasks

The Dispatch Operations Manager typically has broader responsibilities, including team management and strategic planning, while the Dispatch Coordinator focuses on daily scheduling and communication. Both roles are essential in logistics, but the manager position involves higher-level oversight and decision-making.

How does a dispatch operations manager typically collaborate with other departments to ensure smooth logistics operations?

A Dispatch Operations Manager works closely with departments such as warehouse, transportation, customer service, and supply chain planning to coordinate schedules, resolve issues, and optimize delivery routes. Regular meetings and real-time communication help ensure that all teams are aligned on priorities, shipment statuses, and any emerging challenges. Strong collaboration is essential to quickly address delays or bottlenecks and to maintain high customer satisfaction. Building effective cross-department relationships is a key part of the role and contributes significantly to operational efficiency.

What is a dispatch operations manager?

Dispatch Operations Managers oversee the daily operations of dispatch teams responsible for coordinating the movement of goods, vehicles, or personnel. They ensure that schedules are met, resources are efficiently allocated, and any issues are resolved quickly to maintain smooth operations. Their role often involves supervising staff, implementing procedures, monitoring performance, and communicating with clients or other departments. Strong organizational and leadership skills are essential for this position. Dispatch Operations Managers play a crucial role in logistics, transportation, emergency response, and other industries that rely on timely coordination.

What are the key skills and qualifications needed to thrive as a dispatch operations manager, and why are they important?

A Dispatch Operations Manager requires expertise in logistics coordination, staff management, and operational analysis, often supported by a degree in business, logistics, or a related field. Familiarity with dispatch management software, GPS tracking systems, and relevant safety certifications is typically expected. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to dynamic situations. These skills and qualities ensure efficient operations, timely deliveries, and high levels of customer satisfaction in a fast-paced environment.

What are popular job titles related to Dispatch Operations Manager jobs in Alberta?

For Dispatch Operations Manager jobs in Alberta, the most frequently searched job titles are:

What job categories do people searching Dispatch Operations Manager jobs in Alberta look for?

The top searched job categories for Dispatch Operations Manager jobs in Alberta are:

What cities in Alberta are hiring for Dispatch Operations Manager jobs?

Cities in Alberta with the most Dispatch Operations Manager job openings:

Dispatch Operations Manager jobs near you

Dispatcher

RCM Transport

Red Deer County, AB • On-site

CA$72K/yr

Full-time

Medical

Posted 21 days ago

Job description

Job Description


RCM Transport Ltd is an oilfield fluid services company, based in Red Deer, Rocky, and Drumheller. Founded in 1994, RCM has since built a reputation for service, efficiency and above all, safety. Family owned and operated and looking for experienced team players!


Location:

Red Deer, AB (Gasoline Alley)


Position:

Dispatcher


Description:

This is an exciting, high-energy role and we are looking for candidates that can bring the enthusiasm, positivity, and the attention to detail required to be successful.


Responsibilities will include, but are not limited to:

  • Fielding customer calls and requests, and building strong positive relationships with customers, co-workers and contractors.
  • Planning, coordinating, overseeing and invoicing jobs.
  • Communicating job details to drivers/subcontractors and working with operations management to drive equipment utilization, maximizing efficiency and mitigating risks.
  • Accurately and quickly sorting incoming paperwork, completing field invoices, as well as important data entry.
  • Day-to-day monitoring of drivers log books/ELD system in accordance with Federal Commercial Drivers Hours of Service regulations.
  • Day-to-day monitoring of driver paperwork and safety violations.


Schedule:

Full time, 10 days on, 4 days off. Alternating on-call schedule with one other Dispatcher. 24 hours availability required when on-call.


Wage:

Salary position, starting at $72,000 per year based on experience. Comprehensive benefits program, including Health Spending Account.


We Provide:

Relevant safety, hours of service and job specific training. PPE as required.


Qualifications/Requirements:

  • Must be able to effectively communicate in person and via phone, email and instant messenger with employees, customers, contractors and suppliers.
  • Organizational skills and administrative skills are very important.
  • Must demonstrate ability to learn and adapt to various software suites.
  • Available to be on call 24hrs per day during scheduled on-call days.
  • Available to work weekends and holidays as needed.
  • Previous admin experience is highly valuable.
  • Previous oilfield or dispatch experience an asset but not needed.
  • Minimum Class 5 Licence
  • Must live in Red Deer or Red Deer Area


For more information about our company, visit us online at www.rcmtransport.ca.