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Dispatch Operations Manager Jobs in Calgary, AB (NOW HIRING)

MacDonald Search Group

Sales Operations Manager

Calgary, AB · On-site +1

$45K - $60K/yr

Manage shipments through the full cradle-to-grave process, including booking, dispatching, tracking ... operations, we'd love to hear from you. MacDonald Search Group is committed to building diverse ...

TheRentalGuys.ca

Be Seen First

Dispatcher / Equipment Rental Coordinator TheRentalGuys.ca

Calgary, AB · On-site

CA$16 - CA$21/hr

Developing and optimizing dispatch plans to improve fleet turnover and control operational costs ... Reporting any incidents from drivers to the General Manager right away. * Coordinating ETAs and ...

New

TheRentalGuys.ca

Be Seen First

Dispatcher / Equipment Rental Coordinator TheRentalGuys.ca

Calgary, AB · On-site

CA$16 - CA$21/hr

Developing and optimizing dispatch plans to improve fleet turnover and control operational costs ... Reporting any incidents from drivers to the General Manager right away. * Coordinating ETAs and ...

New

York Group

Senior Building Operator

Calgary, AB · On-site

Operations Manager Position Summary The Senior Building Operator is the lead on-site operational ... dispatch; follow through to confirm resolution Preventive Maintenance & Repairs * Execute ...

Action Furnace

Dispatcher

Calgary, AB · On-site

$23/hr

The Dispatcher is responsible for coordinating daily service operations by scheduling and routing ... proactively managing schedules, resolving issues, and ensuring jobs are completed safely ...

Ainsworth Inc.

HVAC/R Supervisor

Calgary, AB

The HVAC/R Working Foreperson will report directly to the Regional Operations Manager and will ... With the support of the Service Coordinator Manager, manage and dispatch service technicians to the ...

KLS Earthworks

Shop Supervisor

Rocky View County, AB · On-site

Collaborate closely with Fleet Manager, Operations, and Dispatch to prioritize repairs and minimize equipment downtime. Fleet Maintenance & Shop Operations * Oversee preventative maintenance ...

KLS Earthworks

Shop Supervisor

Rocky View County, AB · On-site

Collaborate closely with Fleet Manager, Operations, and Dispatch to prioritize repairs and minimize equipment downtime. Fleet Maintenance & Shop Operations * Oversee preventative maintenance ...

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All JobsDispatch Operations JobsDispatch Operations Manager JobsDispatch Operations Manager Jobs in Calgary, AB

Dispatch Operations Manager information

What is the difference between Dispatch Operations Manager vs Dispatch Coordinator?

AspectDispatch Operations ManagerDispatch Coordinator
ResponsibilitiesOversees dispatching activities, manages teams, optimizes routes, and ensures timely deliveriesSchedules and assigns deliveries, communicates with drivers, and handles daily dispatch tasks
Required CredentialsHigh school diploma or equivalent; experience in logistics or transportation; leadership skillsHigh school diploma or equivalent; experience in dispatch or customer service
Work EnvironmentOffice-based with some field oversight; leadership role in logisticsOffice-based; direct communication with drivers and clients
Industry UsageCommon in transportation, logistics, and delivery companiesUsed across similar industries for daily dispatch tasks

The Dispatch Operations Manager typically has broader responsibilities, including team management and strategic planning, while the Dispatch Coordinator focuses on daily scheduling and communication. Both roles are essential in logistics, but the manager position involves higher-level oversight and decision-making.

How does a dispatch operations manager typically collaborate with other departments to ensure smooth logistics operations?

A Dispatch Operations Manager works closely with departments such as warehouse, transportation, customer service, and supply chain planning to coordinate schedules, resolve issues, and optimize delivery routes. Regular meetings and real-time communication help ensure that all teams are aligned on priorities, shipment statuses, and any emerging challenges. Strong collaboration is essential to quickly address delays or bottlenecks and to maintain high customer satisfaction. Building effective cross-department relationships is a key part of the role and contributes significantly to operational efficiency.

What is a dispatch operations manager?

Dispatch Operations Managers oversee the daily operations of dispatch teams responsible for coordinating the movement of goods, vehicles, or personnel. They ensure that schedules are met, resources are efficiently allocated, and any issues are resolved quickly to maintain smooth operations. Their role often involves supervising staff, implementing procedures, monitoring performance, and communicating with clients or other departments. Strong organizational and leadership skills are essential for this position. Dispatch Operations Managers play a crucial role in logistics, transportation, emergency response, and other industries that rely on timely coordination.

What are the key skills and qualifications needed to thrive as a dispatch operations manager, and why are they important?

A Dispatch Operations Manager requires expertise in logistics coordination, staff management, and operational analysis, often supported by a degree in business, logistics, or a related field. Familiarity with dispatch management software, GPS tracking systems, and relevant safety certifications is typically expected. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to dynamic situations. These skills and qualities ensure efficient operations, timely deliveries, and high levels of customer satisfaction in a fast-paced environment.
What are popular job titles related to Dispatch Operations Manager jobs in Calgary, AB? For Dispatch Operations Manager jobs in Calgary, AB, the most frequently searched job titles are:
What job categories do people searching Dispatch Operations Manager jobs in Calgary, AB look for? The top searched job categories for Dispatch Operations Manager jobs in Calgary, AB are:
Dispatch Operations Manager jobs near you

Sales Operations Manager

MacDonald Search Group

Calgary, AB • On-site, Remote

$45K - $60K/yr

Full-time

Re-posted 24 days ago

Job description

Our client is a growing transportation and logistics organization seeking a Sales Operations Manager to join their team. This role is ideal for a freight brokerage professional who enjoys developing business, building relationships, negotiating rates, and managing shipments from start to finish.
This role can be based anywhere in Alberta, Manitoba or Saskatchewan and work from a home office.
What You'll Do:
  • Generate new business opportunities and grow a portfolio of transportation customers
  • Source carriers and negotiate competitive rates for TL and LTL freight
  • Manage shipments through the full cradle-to-grave process, including booking, dispatching, tracking, and delivery
  • Build and maintain strong relationships with customers and carrier partners
  • Proactively resolve service issues and provide customers with timely shipment updates
  • Maintain accurate load information, documentation, and tracking within the TMS
  • Partner with accounting to ensure accurate billing and supporting documentation
  • Achieve performance targets related to load volume, gross margin, and customer satisfaction
What You'll Bring:
  • 2+ years of freight brokerage, 3PL, transportation sales, or logistics experience
  • Strong exisiting carrier network and relationships
  • Experience managing cradle-to-grave shipments
  • Sales, negotiation, and relationship-building skills
  • Existing book of business considered a strong asset
  • Knowledge of Canadian and/or U.S. transportation markets and carrier networks
  • Experience using load boards and Transportation Management Systems (TMS)
  • Strong organizational, communication, and problem-solving abilities
  • Ability to thrive in a fast-paced, customer-focused environment
What's In It For You:
  • Competitive compensation package with performance-based incentives
  • Flexible work from home options
  • Opportunity to make a direct impact within a growing organization
  • Collaborative and entrepreneurial team environment
  • Long-term career growth within the transportation and logistics industry
If you're a driven transportation professional who enjoys both sales and operations, we'd love to hear from you.
MacDonald Search Group is committed to building diverse, high-performing teams that reflect the Canadian employment landscape. We welcome and consider all qualified applications.