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Dispatch Operations Manager Jobs in Calgary, AB (NOW HIRING)

Colas

Company Driver

Calgary, AB · On-site

Reporting Structure The Company Driver position reports directly to the Operations Manager. Key ... Maintain professional communication with dispatch, customers, and internal teams to ensure ...

RWC Systems

Construction Manager

Calgary, AB

This role combines construction management, field operations leadership, financial accountability ... Oversee manpower and work planning, crew assignments, dispatching, and field scheduling to meet ...

DMC Recruitment

Logistics Coordinator

Calgary, AB

$28 - $30/hr

... managed, and materials move through the operation in a timely and organized manner. This role is ... Dispatch Coordination - Plan and coordinate daily truck routes for maximum efficiency and on-time ...

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Dispatch Operations Manager information

What is a dispatch operations manager?

Dispatch Operations Managers oversee the daily operations of dispatch teams responsible for coordinating the movement of goods, vehicles, or personnel. They ensure that schedules are met, resources are efficiently allocated, and any issues are resolved quickly to maintain smooth operations. Their role often involves supervising staff, implementing procedures, monitoring performance, and communicating with clients or other departments. Strong organizational and leadership skills are essential for this position. Dispatch Operations Managers play a crucial role in logistics, transportation, emergency response, and other industries that rely on timely coordination.

How does a dispatch operations manager typically collaborate with other departments to ensure smooth logistics operations?

A Dispatch Operations Manager works closely with departments such as warehouse, transportation, customer service, and supply chain planning to coordinate schedules, resolve issues, and optimize delivery routes. Regular meetings and real-time communication help ensure that all teams are aligned on priorities, shipment statuses, and any emerging challenges. Strong collaboration is essential to quickly address delays or bottlenecks and to maintain high customer satisfaction. Building effective cross-department relationships is a key part of the role and contributes significantly to operational efficiency.

What are the key skills and qualifications needed to thrive as a dispatch operations manager, and why are they important?

A Dispatch Operations Manager requires expertise in logistics coordination, staff management, and operational analysis, often supported by a degree in business, logistics, or a related field. Familiarity with dispatch management software, GPS tracking systems, and relevant safety certifications is typically expected. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to dynamic situations. These skills and qualities ensure efficient operations, timely deliveries, and high levels of customer satisfaction in a fast-paced environment.

What is the difference between Dispatch Operations Manager vs Dispatch Coordinator?

AspectDispatch Operations ManagerDispatch Coordinator
ResponsibilitiesOversees dispatching activities, manages teams, optimizes routes, and ensures timely deliveriesSchedules and assigns deliveries, communicates with drivers, and handles daily dispatch tasks
Required CredentialsHigh school diploma or equivalent; experience in logistics or transportation; leadership skillsHigh school diploma or equivalent; experience in dispatch or customer service
Work EnvironmentOffice-based with some field oversight; leadership role in logisticsOffice-based; direct communication with drivers and clients
Industry UsageCommon in transportation, logistics, and delivery companiesUsed across similar industries for daily dispatch tasks

The Dispatch Operations Manager typically has broader responsibilities, including team management and strategic planning, while the Dispatch Coordinator focuses on daily scheduling and communication. Both roles are essential in logistics, but the manager position involves higher-level oversight and decision-making.

What are popular job titles related to Dispatch Operations Manager jobs in Calgary, AB?

For Dispatch Operations Manager jobs in Calgary, AB, the most frequently searched job titles are:

What job categories do people searching Dispatch Operations Manager jobs in Calgary, AB look for?

The top searched job categories for Dispatch Operations Manager jobs in Calgary, AB are:

Dispatch Operations Manager jobs near you

Company Driver

Colas

Calgary, AB • On-site

Full-time

Posted 25 days ago

Key responsibilities

  • Transport asphalt and related liquid products safely and in compliance with all policies and regulations.

  • Perform loading, unloading, and equipment inspections, and ensure proper documentation is completed accurately.

  • Adhere to safety procedures, conduct equipment inspections, and follow emergency response protocols.

Job description

Position Summary

The Company Driver (Class 1/A) is responsible for the safe, compliant, and efficient transportation of asphalt and related liquid products to customer and company locations. This role plays a critical part in maintaining operational excellence by ensuring timely deliveries, proper handling of materials, and adherence to all safety, regulatory, and company standards.

The Driver is accountable for the operation, inspection, and care of assigned equipment, as well as accurate completion of all required documentation.

Reporting Structure
The Company Driver position reports directly to the Operations Manager.

Key Responsibilities
  • Safely transport asphalt and related products in accordance with all company policies and regulatory requirements.
  • Perform loading and unloading of liquid products, ensuring all procedures are followed to maintain product integrity and safety.
  • Conduct pre-trip, en route, and post-trip inspections of equipment; identify and report defects and ensure equipment remains in safe operating condition.
  • Maintain accurate and up-to-date driver logs and comply with all Hours of Service (HOS) regulations.
  • Ensure proper completion and management of all required documentation, including bills of lading, delivery tickets, inspection reports, and regulatory records.
  • Apply appropriate hazardous materials placarding and ensure compliance with Transportation of Dangerous Goods (TDG) requirements.
  • Adhere to all Health, Safety, and Environmental (HSE) policies, including proper use of Personal Protective Equipment (PPE).
  • Follow established emergency response procedures in the event of incidents, spills, or accidents.
  • Perform tanker rinsing and product changeover procedures as required.
  • Maintain professional communication with dispatch, customers, and internal teams to ensure efficient operations.
  • Represent the company in a professional manner while interacting with customers and the public.
  • Support operational needs, including flexible scheduling, extended hours, and travel as required.
Qualifications
  • Valid Class 1 / A commercial driver’s license.
  • Clean driver’s abstract and demonstrated safe driving record.
  • Experience operating tanker equipment is preferred.
  • Knowledge of applicable transportation regulations, including Hours of Service, cargo securement, and TDG requirements.
  • Ability to work independently with strong attention to detail and safety.
  • Strong communication and problem-solving skills.
  • Eligibility to cross the Canada–U.S. border and ability to obtain and maintain a FAST card (if required).
About McAsphalt

McAsphalt is the industry leader in Canada specializing in asphalt products and services. With over 500 employees across 24 terminals nationwide, we deliver innovative solutions across production, transportation, asphalt, and engineering. Our culture is grounded in four core values—pioneering, commitment, respect, and sharing—which shape how we work, lead, and grow together.

What We Offer

  • Competitive wages
  • Comprehensive benefits plan
  • Opportunities for career growth and development

We thank all applicants for their interest; only those selected for an interview will be contacted. 

Apply