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Dispatch Operation Manager Jobs (NOW HIRING)

Quinn Company

Regional Dispatch Supervisor

Santa Maria, CA · On-site

$70K - $81K/yr

Manage Regional Dispatch Operations: Ensure timely and accurate delivery and pickup of equipment across Quinn business units. * Coordinate Equipment Movement: Use transportation and rental software ...

Quinn Company

Regional Dispatch Supervisor

Santa Maria, CA · On-site

$70K - $81K/yr

Manage Regional Dispatch Operations: Ensure timely and accurate delivery and pickup of equipment across Quinn business units. * Coordinate Equipment Movement: Use transportation and rental software ...

Westfield Group

Dispatch Lead

Denver, PA · On-site

... Manager. Requirements/Preferred: * High school diploma or GED; equivalent experience may be considered. * Knowledge and experience in trucking and dispatch operations. * Experience with route ...

Midwesthvacpro

WI · On-site

Work with managers and vendors to improve system configuration and utilization. * Continually look ... operation becomes more efficient, more consistent, and easier to scale. #J-18808-Ljbffr

Midwesthvacpro

Work with managers and vendors to improve system configuration and utilization. * Continually look ... operation becomes more efficient, more consistent, and easier to scale. #J-18808-Ljbffr

Midwest Heating and Cooling

WI · On-site

Work with managers and vendors to improve system configuration and utilization. * Continually look ... operation becomes more efficient, more consistent, and easier to scale. #J-18808-Ljbffr

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Dispatch Operation Manager information

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$30K

$62.9K

$103.5K

How much do dispatch operation manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for dispatch operation manager in the United States is $62,888.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $71,500.00 per year, depending on experience, location, and employer.

What cities are hiring for Dispatch Operation Manager jobs?

Cities with the most Dispatch Operation Manager job openings:

What states have the most Dispatch Operation Manager jobs?

States with the most job openings for Dispatch Operation Manager jobs include:

What are popular job titles related to Dispatch Operation Manager jobs?

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Infographic showing various Dispatch Operation Manager job openings in the United States as of June 2026, with employment types broken down into 82% Full Time, 15% Part Time, and 3% Temporary. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $62,888 per year, or $30.2 per hour.

Supervisor, Dispatch Operations

Irving, TX • On-site

Forward Air Corporation
See more jobs at Forward Air Corporationexternal

Full-time

This job post has expired 2 days ago. Applications are no longer accepted.

Job description


The Supervisor, Dispatch Operations is responsible for overseeing daily dispatch activities to ensure efficient execution of pickup and delivery operations. They provide frontline leadership for dispatchers and act as a key resource for drivers, customers, and internal stakeholders. They support service, safety, and productivity objectives by monitoring operational performance, resolving issues, and ensuring adherence to established processes and procedures. They work closely with operations leadership to drive continuous improvement, maintain compliance, and deliver a high-quality customer experience.
Responsibilities
• Supervise daily dispatch operations to support on-time pickup and delivery performance.
• Provide day-to-day guidance and support to dispatchers and drivers.
• Monitor route execution, shipment status, and service levels to address operational issues.
• Ensure compliance with company policies, DOT regulations, and safety requirements.
• Resolve routine customer and driver concerns and escalate more complex issues as appropriate.
• Assist with staffing schedules, workload balancing, and coverage planning.
• Support training, coaching, and development of dispatch personnel.
• Utilize transportation management systems (TMS), GPS tracking, and reporting tools to monitor operations.
• Partner with operations leadership to identify service and productivity improvement opportunities.
• Maintain accurate dispatch records and operational documentation.
• All other duties as assigned to meet evolving business needs.
Qualifications
• Education: High School Diploma or GED equivalent required
• Experience: 2+ years of transportation, dispatch, logistics, or related operational experience; Working knowledge of LTL, final-mile, cartage, or freight operations.
• Previous lead, coordinator, or supervisory experience preferred.
• Strong communication, problem-solving, and organizational skills.
• Ability to work effectively in a fast-paced, deadline-driven environment.
• Experience with transportation management systems and Microsoft Office applications.
• Knowledge of DOT regulations, hours-of-service requirements, and safety standards.
• Experience monitoring KPIs such as on-time service, productivity, and route efficiency.
• Ability to build positive relationships with customers, drivers, and internal teams.
• Experience supporting route planning and workforce scheduling activities.
• Demonstrated discretion and confidentiality in handling and protecting sensitive information.
• Technical: Proficient with common office technologies, including Windows PCs, Microsoft O365 (Outlook, Word, Excel, PowerPoint, etc.) and web conferencing (Teams, Zoom, Webex, etc.)
• Environment: Comfort commuting to/from and working in a 100% on-site setting (listed in this posting), with travel for related meetings/events.
Success Metrics
• On-time pickup and delivery performance.
• Dispatch productivity and service efficiency.
• Driver and dispatcher engagement and retention.
• Customer satisfaction and service quality.
• Safety and compliance performance.
• Effective issue resolution and operational support.
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