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Dispatch Officer information

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$30K

$62.9K

$103.5K

How much do dispatch officer jobs pay per year?

As of Sep 9, 2026, the average yearly pay for dispatch officer in the United States is $62,888.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $71,500.00 per year, depending on experience, location, and employer.

What is a dispatch officer?

Dispatch Officers are professionals responsible for coordinating and managing the movement of vehicles, personnel, or shipments to ensure efficient operations. They typically work in industries such as transportation, emergency services, or logistics, using communication systems and tracking software to assign tasks, monitor progress, and respond to emergencies or changes in schedules. Their role is crucial in ensuring timely and accurate dispatching, maintaining safety protocols, and providing support to field staff. Dispatch Officers must have strong organizational, communication, and problem-solving skills to handle the fast-paced nature of their work.

How does a dispatch officer typically coordinate with other departments to ensure timely deliveries?

A Dispatch Officer regularly communicates with warehouse staff, drivers, and customer service teams to facilitate smooth and timely deliveries. They monitor schedules, update all parties on any changes or delays, and resolve logistical issues as they arise. Effective collaboration often involves using dispatch management software, holding briefings, and maintaining clear documentation to ensure everyone is aligned. This teamwork is crucial for meeting delivery deadlines and maintaining high service standards.

What are the key skills and qualifications needed to thrive as a dispatch officer, and why are they important?

To thrive as a Dispatch Officer, you need strong organizational skills, attention to detail, and a background in logistics or public safety, often supported by relevant certifications or on-the-job training. Familiarity with dispatch software, GPS tracking systems, and radio communication tools is typically required. Excellent multitasking, problem-solving, and communication abilities help you manage high-pressure situations and coordinate effectively with teams. These skills ensure timely, accurate dispatching and contribute to operational efficiency and safety.

What is the difference between Dispatch Officer vs Logistics Coordinator?

AspectDispatch OfficerLogistics Coordinator
CredentialsHigh school diploma, relevant certifications (e.g., transportation safety)High school diploma, logistics or supply chain certifications
Work EnvironmentTransportation hubs, warehouses, dispatch centersOffices, warehouses, supply chain facilities
Employer & IndustryTransportation, delivery services, logistics companiesSupply chain, manufacturing, distribution companies
Search & Comparison IntentYesYes

Dispatch Officers primarily coordinate and manage the dispatching of vehicles and personnel within transportation and delivery services. Logistics Coordinators oversee broader supply chain activities, including inventory, shipping, and coordination across multiple departments. While both roles involve planning and communication, Dispatch Officers focus on real-time dispatching, whereas Logistics Coordinators handle overall logistics planning and coordination.

How do you become a dispatch officer?

To become a dispatch officer, candidates typically need a high school diploma or equivalent and may pursue training in communication, logistics, or transportation management. Relevant skills include strong communication, organization, and familiarity with dispatch software or radio systems; some positions may require certification or prior experience in related fields.

Is it hard to get hired as a dispatch officer?

Getting hired as a dispatch officer can vary depending on the industry and location, but generally requires good communication skills, attention to detail, and sometimes relevant certifications or experience. Competition may be moderate, and employers often look for candidates who can handle stressful situations and operate dispatch software efficiently.
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Dispatch Officer jobs near you
Infographic showing various Dispatch Officer job openings in the United States as of August 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $62,888 per year, or $30.2 per hour.

Security Officer - Dispatch Communications

Sterling, VA • On-site

Allied Universal
Investigation and Physical Security Services • 10K+ employees
Learn more about Allied Universalexternal

$23.18/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 15 days ago

Allied Universal rating

5.5

Company rating: 5.5 out of 10

Based on 2,611 frontline employees who took The Breakroom Quiz

77th of 119 rated security

Job description

Overview
Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Job Description
As a Security Officer Dispatch Communications in Sterling, VA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Dispatch Officer supporting a technology, media, and telecommunications location, you will coordinate security-related communications, monitor alarms and access activity, and dispatch personnel as needed. You will maintain clear, professional communication with team members and visitors while helping to deter incidents through timely response and accurate reporting. Join Allied Universal's agile, reliable, and innovative team, where a caring culture, teamwork, and integrity drive every shift.
Position Type: Full Time
Pay Rate: $23.18 / Hour
Job Schedule:
DayTimeMon11:00 PM - 07:00 AMTue11:00 PM - 07:00 AMWed11:00 PM - 07:00 AMThur11:00 PM - 07:00 AMSun11:00 PM - 07:00 AM
What You'll Do:
  • Provide customer service to clients at a technology, media, and telecommunications location by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities.
  • Monitor dispatch communications, receive and prioritize service requests, and coordinate the deployment of security-related personnel to support site operations.
  • Maintain accurate dispatch logs, incident records, shift activity reports, and communications with site personnel and emergency responders as needed.
  • Respond to incidents and critical situations in a calm, problem-solving manner, escalating concerns through established protocols.
  • Conduct regular and random patrols around the business and perimeter when assigned, reporting unusual conditions and helping to deter unauthorized activity.

Minimum Requirements:
  • Have at least 1 year of security-related experience.
  • Access control and badge experience is preferred.
  • Customer service experience is preferred.
  • Alarm panel experience is preferred.
  • A guard card or license is preferred.
  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver's license will be required for driving positions only.

Why Join Us:
  • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
  • Career Growth: Get paid training and access to career growth opportunities.
  • Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
  • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
Requisition ID
2026-1666222

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About Allied Universal

Sourced by ZipRecruiter

Allied Universal® is a leading security and facility services company. We provide proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. Our excellence starts with our local leadership and local presence. Operating in more than 90 countries, our global workforce of approximately 800,000 people. Employees help to deliver our promise globally and locally: keeping people safe so our customers and communities can thrive. As we build the world's best services company, we continue to expand our footprint and infrastructure on a global and local level. In North America, we operate our business under the existing Allied Universal brand, and our international business operates under the G4S brand.

Industry

Investigation and physical security services, chemical manufacturing and real estate

Company size

10,000+ Employees

Headquarters location

Santa Ana, CA, US

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