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Dispatch Manager Jobs in Wareham, MA (NOW HIRING)

Burke Plumbing and Heating

Service Manager

Norton, MA · On-site

Reporting directly to the President, this role oversees the Service Coordinator, Dispatcher, and ... Project & Resource Management: * Allocate field resources efficiently to meet project demands.

D2B Groups

Electrical Service Manager

Fall River, MA · On-site

Oversee all service-related activities, including scheduling, dispatching, and managing work orders efficiently to meet customer needs. * Customer Relations: Establish and maintain strong ...

D2B Groups

Electrical Service Manager

Fall River, MA · On-site

Oversee all service-related activities, including scheduling, dispatching, and managing work orders efficiently to meet customer needs. * Customer Relations: Establish and maintain strong ...

ACT Power Services

Area Manager

Fall River, MA · On-site

Work with Remote Operations Center and Engineering Teams to coordinate dispatch and real-time repairs. * Manage a team of technicians and coordinate daily planning of work and technical assistance.

ACT Power Services

Area Manager

Plymouth, MA · On-site

Work with Remote Operations Center and Engineering Teams to coordinate dispatch and real-time repairs. * Manage a team of technicians and coordinate daily planning of work and technical assistance.

Talent Retriever

Service Coordinator

Brockton, MA · On-site

$60K - $73K/yr

Coordinate day-to-day client service delivery by managing the service board. * Monitor ticket queues against SLAs. * Triage incoming service requests. * Schedule and dispatch technicians. * Keep ...

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Dispatch Manager information

See Wareham, MA salary details

$31.6K

$66.2K

$108.9K

How much do dispatch manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for dispatch manager in Wareham, MA is $66,192.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,600.00 and $75,300.00 per year, depending on experience, location, and employer.

What is a dispatch manager?

A Dispatch Manager is a professional responsible for overseeing the scheduling, coordination, and dispatching of vehicles, personnel, or shipments for a company. They work to ensure deliveries or services are completed efficiently and on time, often managing a team of dispatchers and drivers. Dispatch Managers use specialized software to track vehicles, communicate with staff, and resolve logistical issues as they arise. Their role is vital in industries such as transportation, logistics, emergency services, and delivery companies.

What does a dispatch manager do?

A dispatch manager works at a warehouse or a call center to ensure that the supply chain workflow of a company operates as efficiently as possible. As a dispatch manager, your job duties include training new employees, delegating tasks, coordinating the daily workload, documenting productivity, overseeing incoming and outgoing shipments, and reporting to senior management. The qualifications for a career as a dispatch manager are a bachelor’s degree in business management or logistics and experience in workflow organization or supply chain logistics. You need an organized, technical mindset and strong communication and leadership skills.

What are the key skills and qualifications needed to thrive as a dispatch manager, and why are they important?

To thrive as a Dispatch Manager, you need strong organizational skills, logistics knowledge, and experience in supply chain operations, often supported by a degree in business or logistics management. Familiarity with dispatch software, fleet management systems, and GPS tracking tools is typically required. Excellent communication, problem-solving abilities, and leadership are crucial soft skills for coordinating teams and resolving issues quickly. These skills ensure efficient operations, timely deliveries, and high customer satisfaction in a dynamic logistics environment.

How does a dispatch manager typically collaborate with drivers and other departments to ensure efficient operations?

A Dispatch Manager regularly coordinates with drivers, customer service representatives, and warehouse staff to optimize routes, address delivery issues, and ensure timely shipments. Effective communication is key, as the manager must quickly resolve delays or emergencies and relay updates to all stakeholders. They often use logistics software to monitor fleet performance and track shipments, fostering a collaborative environment where teamwork and adaptability are essential. This cross-departmental coordination helps maintain high service levels and operational efficiency.

What is the difference between Dispatch Manager vs Dispatch Coordinator?

AspectDispatch ManagerDispatch Coordinator
Required CredentialsHigh school diploma; some roles prefer certifications in logistics or transportationHigh school diploma; certifications in logistics or customer service beneficial
Work EnvironmentSupervises dispatch teams, manages operations, often in office or warehouse settingsCoordinates daily dispatch activities, interacts with drivers and clients, often in office settings
Employer & Industry UsageLogistics, transportation, delivery servicesLogistics, transportation, delivery services
Common Search & Comparison IntentUnderstanding managerial roles in dispatchUnderstanding coordination roles in dispatch

The Dispatch Manager oversees the entire dispatch operation, managing teams and ensuring efficient logistics. The Dispatch Coordinator focuses on scheduling and coordinating daily dispatch activities, often acting as a liaison between drivers and clients. Both roles are essential in logistics and transportation industries, but the Dispatch Manager holds a higher supervisory position with broader responsibilities.

More about Dispatch Manager jobs

What cities near Wareham, MA are hiring for Dispatch Manager jobs?

Cities near Wareham, MA with the most Dispatch Manager job openings:

Dispatch Manager jobs near you
Infographic showing various Dispatch Manager job openings in Wareham, MA as of July 2026, with employment types broken down into 95% Full Time, 4% Part Time, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $66,192 per year, or $31.8 per hour.

AUTOMOTIVE SERVICE MANAGER $125,000 $150,000

National Automotive Training Academy

Plymouth, MA • On-site

$125K - $155K/yr

Full-time

Re-posted 11 days ago

Job description

SERVICE MANAGER – $125,000–$150,000+ | 24 INFINITI OF PLYMOUTH | PLYMOUTH, MA

Take the Wheel. Lead a Team. Build Something Exceptional.

24 Infiniti of Plymouth, a proud member of the 24 Auto Group, is looking for a high-performing Automotive Service Manager to lead our growing service operation. This is a rare opportunity to step into a leadership role at one of the fastest-growing, community-oriented automotive dealer groups in the country.

Our previous Service Manager earned a promotion within our organization, creating an outstanding opportunity for the right leader to take this department to the next level.

If you're a proven Service Manager—or an accomplished Service Advisor ready to make the jump into management—we want to talk with you today.

Compensation:
$125,000–$150,000+ annually
Based on experience, leadership ability, performance, and your success in growing the service department.

Location:
24 Infiniti of Plymouth
151 Samoset Street
Plymouth, MA 02360

What You'll Do

Lead, motivate, and develop a high-performing service team while creating an exceptional customer experience.

Responsibilities include:

  • Oversee all daily fixed operations and service department performance
  • Drive sales, gross profit, technician productivity, and customer retention
  • Manage shop workflow, dispatching, and repair order efficiency
  • Recruit, train, coach, and mentor Service Advisors and Technicians
  • Improve CSI scores while minimizing comebacks
  • Build long-term customer relationships that generate repeat and referral business
  • Monitor technician productivity and department profitability
  • Work closely with Parts and Sales departments to maximize dealership performance
  • Maintain manufacturer warranty compliance and dealership operating standards
  • Develop strategies to grow service traffic and increase department revenue
  • Foster a positive, professional, team-oriented culture
Qualifications
  • Previous Automotive Service Manager experience preferred
  • Infiniti or Nissan experience is a plus, but experienced managers from any franchise are encouraged to apply
  • Experienced Service Advisors ready for a management opportunity are welcome to apply
  • Strong leadership, communication, and organizational skills
  • Proven success increasing sales, customer satisfaction, and departmental profitability
  • Experience dispatching technicians and managing shop operations
  • Knowledge of dealership DMS systems and manufacturer warranty procedures
  • Valid driver's license
Why 24 Auto Group?

At 24 Auto Group, we invest in people—not just positions. We're building one of the premier automotive organizations in the country by promoting from within, rewarding performance, and creating long-term career opportunities.

We offer:

  • Exceptional earning potential
  • Strong executive leadership and support
  • Modern facilities and growing dealerships
  • Outstanding benefits package
  • Paid training and advancement opportunities
  • Positive, team-focused culture
  • Long-term career growth with one of America's fastest-growing dealer groups

If you're ready to lead a successful service department, build an outstanding team, and be rewarded for your results, we want to hear from you.

Apply today and become part of the future at 24 Infiniti of Plymouth.

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