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Dispatch Manager Jobs in Lake Ridge, VA (NOW HIRING)

Crew Leader

Fairfax, VA · On-site

$20.50 - $26/hr

Whether it's a salesperson, dispatch manager, or someone to travel for 6 months and open a new Monumental Movers location, we ALWAYS look at our movers for the positions. We prefer to have someone ...

Crew Leader

Fairfax, VA · On-site

$20.50 - $26/hr

Whether it's a salesperson, dispatch manager, or someone to travel for 6 months and open a new Monumental Movers location, we ALWAYS look at our movers for the positions. We prefer to have someone ...

Mover

Fairfax, VA · On-site

$14 - $19/hr

Whether it's a salesperson, dispatch manager, or someone to travel for 6 months and open a new Monumental Movers location, we ALWAYS look at our movers for the positions. We prefer to have someone ...

Mover

Fairfax, VA · On-site

$14 - $19/hr

Whether it's a salesperson, dispatch manager, or someone to travel for 6 months and open a new Monumental Movers location, we ALWAYS look at our movers for the positions. We prefer to have someone ...

... managing the daily schedule and dispatch of technicians to various locations. The ideal candidate will have strong communication and multitasking skills, as well as the ability to work in a fast ...

Proficient in using communication tools such as phones and dispatch software. * Associate degree or higher in logistics, transportation management, or a related field. * Experience in the waste ...

The Motor Vehicle Dispatcher serves as a liaison between the Motor Vehicle Operators and PFPA FALD Fleet Management office (s) to monitor incidents related to PFPA motor vehicle operations, e.g ...

Showing results 21-40

Dispatch Manager information

See Lake Ridge, VA salary details

$29.8K

$62.5K

$102.8K

How much do dispatch manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for dispatch manager in Lake Ridge, VA is $62,459.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,700.00 and $71,000.00 per year, depending on experience, location, and employer.

What does a dispatch manager do?

A dispatch manager works at a warehouse or a call center to ensure that the supply chain workflow of a company operates as efficiently as possible. As a dispatch manager, your job duties include training new employees, delegating tasks, coordinating the daily workload, documenting productivity, overseeing incoming and outgoing shipments, and reporting to senior management. The qualifications for a career as a dispatch manager are a bachelor’s degree in business management or logistics and experience in workflow organization or supply chain logistics. You need an organized, technical mindset and strong communication and leadership skills.

How does a dispatch manager typically collaborate with drivers and other departments to ensure efficient operations?

A Dispatch Manager regularly coordinates with drivers, customer service representatives, and warehouse staff to optimize routes, address delivery issues, and ensure timely shipments. Effective communication is key, as the manager must quickly resolve delays or emergencies and relay updates to all stakeholders. They often use logistics software to monitor fleet performance and track shipments, fostering a collaborative environment where teamwork and adaptability are essential. This cross-departmental coordination helps maintain high service levels and operational efficiency.

What is the difference between Dispatch Manager vs Dispatch Coordinator?

AspectDispatch ManagerDispatch Coordinator
Required CredentialsHigh school diploma; some roles prefer certifications in logistics or transportationHigh school diploma; certifications in logistics or customer service beneficial
Work EnvironmentSupervises dispatch teams, manages operations, often in office or warehouse settingsCoordinates daily dispatch activities, interacts with drivers and clients, often in office settings
Employer & Industry UsageLogistics, transportation, delivery servicesLogistics, transportation, delivery services
Common Search & Comparison IntentUnderstanding managerial roles in dispatchUnderstanding coordination roles in dispatch

The Dispatch Manager oversees the entire dispatch operation, managing teams and ensuring efficient logistics. The Dispatch Coordinator focuses on scheduling and coordinating daily dispatch activities, often acting as a liaison between drivers and clients. Both roles are essential in logistics and transportation industries, but the Dispatch Manager holds a higher supervisory position with broader responsibilities.

What are the key skills and qualifications needed to thrive as a dispatch manager, and why are they important?

To thrive as a Dispatch Manager, you need strong organizational skills, logistics knowledge, and experience in supply chain operations, often supported by a degree in business or logistics management. Familiarity with dispatch software, fleet management systems, and GPS tracking tools is typically required. Excellent communication, problem-solving abilities, and leadership are crucial soft skills for coordinating teams and resolving issues quickly. These skills ensure efficient operations, timely deliveries, and high customer satisfaction in a dynamic logistics environment.

What is a dispatch manager?

A Dispatch Manager is a professional responsible for overseeing the scheduling, coordination, and dispatching of vehicles, personnel, or shipments for a company. They work to ensure deliveries or services are completed efficiently and on time, often managing a team of dispatchers and drivers. Dispatch Managers use specialized software to track vehicles, communicate with staff, and resolve logistical issues as they arise. Their role is vital in industries such as transportation, logistics, emergency services, and delivery companies.
What cities near Lake Ridge, VA are hiring for Dispatch Manager jobs? Cities near Lake Ridge, VA with the most Dispatch Manager job openings:
Infographic showing various Dispatch Manager job openings in Lake Ridge, VA as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $62,459 per year, or $30 per hour.

Dispatcher / Service Coordinator

Commercial Express HVAC LLC

Sterling, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago


Job description

Description

HVAC Service Coordinator / Dispatcher

This is a full-time, on-site position requiring in-office attendance Monday through Friday in Sterling, Virginia. This is not a remote or hybrid role. 


Join a Team Where Your Organization and Customer Service Skills Make a Difference


Commercial Express HVAC is seeking an organized, customer-focused HVAC Service Coordinator / Dispatcher to join our growing Service Department. This vital role serves as the communication hub between our customers, service technicians, and internal team, ensuring service requests are handled efficiently and customers receive exceptional support every step of the way.


If you're highly organized, enjoy working in a fast-paced environment, excel at problem-solving, and are passionate about providing outstanding customer service, we'd love to hear from you. HVAC industry experience is a plus, but we're willing to train the right person who is eager to learn and grow.


About Commercial Express HVAC

For over 20 years, Commercial Express HVAC has been a trusted leader in the commercial HVAC industry, known for delivering high-quality workmanship and exceptional customer service. We pride ourselves on providing reliable HVAC solutions while building lasting relationships with our clients. Our culture is built on teamwork, integrity, accountability, and continuous professional growth.


Position Summary

As a HVAC Service Coordinator / Dispatcher, you will coordinate incoming service requests, schedule and dispatch technicians, monitor work order progress, and serve as a primary point of contact for customers. Your ability to manage multiple priorities, communicate effectively, and provide excellent customer service will help ensure efficient daily operations and a positive customer experience.


Key Responsibilities

  • Schedule, prioritize, and dispatch service calls to HVAC technicians.
  • Communicate professionally with customers regarding appointments, scheduling, and service updates.
  • Create accurate work orders and monitor jobs from initiation through completion.
  • Support field technicians by coordinating schedules and assisting with service-related needs.
  • Proactively resolve scheduling conflicts and customer concerns.
  • Collaborate with team members to support efficient daily operations and exceptional customer satisfaction.

Requirements

Required

  • High school diploma or GED.
  • Exceptional customer service and communication skills.
  • Strong organizational skills with the ability to multitask in a fast-paced environment.
  • Excellent verbal and written communication abilities.
  • Strong problem-solving skills and attention to detail.
  • Dependable, punctual, and able to work effectively as part of a team.
  • Positive attitude with a willingness to learn new systems and the HVAC service industry.

Preferred

  • Previous dispatching, service coordination, customer service, administrative, or call center experience.
  • Experience in the HVAC, construction, facilities maintenance, or other field service industries.
  • Familiarity with dispatching or service management software.

Why Join Commercial Express HVAC?

We value our employees and offer a competitive compensation and benefits package, including:

  • Competitive pay based on experience.
  • Medical, Dental, and Vision Insurance.
  • Health Savings Account (HSA).
  • 401(k) with Company Match.
  • Paid Time Off (PTO).
  • Paid Holidays.
  • Employer-Paid Life Insurance.
  • Short-Term and Long-Term Disability Insurance.
  • Employee Referral Program.
  • Company-Sponsored Events and Team Activities.
  • Career Growth and Advancement Opportunities.
  • Training and development for individuals looking to build a long-term career in the HVAC industry.

Be Part of Our Success

Join a stable, growing company with more than two decades of industry leadership and a commitment to excellence. Whether you have dispatching experience or are an organized, customer-focused professional looking to start a career in the HVAC industry, we encourage you to apply. If you're ready to join a team that values professionalism, teamwork, and continuous growth, we'd love to hear from you.


Commercial Express HVAC is an Equal Opportunity Employer.