... and dispatch technicians, monitor work order progress, and serve as a primary point of contact for customers. Your ability to manage multiple priorities, communicate effectively, and provide ...
... and dispatch technicians, monitor work order progress, and serve as a primary point of contact for customers. Your ability to manage multiple priorities, communicate effectively, and provide ...
Audience Growth & Lifecycle Manager
Washington, DC · On-site +1
About The Dispatch The Dispatch stands out as a platform for thoughtful coverage, respectful ... About The Role We are hiring an Audience Growth & Lifecycle Manager to run the day-to-day engine of ...
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Audience Growth & Lifecycle Manager
Washington, DC · On-site +1
About The Dispatch The Dispatch stands out as a platform for thoughtful coverage, respectful ... About The Role We are hiring an Audience Growth & Lifecycle Manager to run the day-to-day engine of ...
Security Officer - Dispatch Center Coordinator
Sterling, VA · On-site
$23.18/hr
As a Security Officer Dispatch Center Coordinator in Sterling, VA , you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join a leading team where ...
Security Officer - Dispatch Center Coordinator
Sterling, VA · On-site
$23.18/hr
As a Security Officer Dispatch Center Coordinator in Sterling, VA , you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join a leading team where ...
Security Officer - Dispatch Center Coordinator
Sterling, VA · On-site
$23.18/hr
As a Security Officer Dispatch Center Coordinator in Sterling, VA , you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join a leading team where ...
Quick apply
Security Officer - Dispatch Center Coordinator
Sterling, VA · On-site
$23.18/hr
As a Security Officer Dispatch Center Coordinator in Sterling, VA , you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join a leading team where ...
Crew Leader
Fairfax, VA · On-site
$20.50 - $26/hr
Whether it's a salesperson, dispatch manager, or someone to travel for 6 months and open a new Monumental Movers location, we ALWAYS look at our movers for the positions. We prefer to have someone ...
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Crew Leader
Fairfax, VA · On-site
$20.50 - $26/hr
Whether it's a salesperson, dispatch manager, or someone to travel for 6 months and open a new Monumental Movers location, we ALWAYS look at our movers for the positions. We prefer to have someone ...
Crew Leader
Fairfax, VA · On-site
$20.50 - $26/hr
Whether it's a salesperson, dispatch manager, or someone to travel for 6 months and open a new Monumental Movers location, we ALWAYS look at our movers for the positions. We prefer to have someone ...
Quick apply
Crew Leader
Fairfax, VA · On-site
$20.50 - $26/hr
Whether it's a salesperson, dispatch manager, or someone to travel for 6 months and open a new Monumental Movers location, we ALWAYS look at our movers for the positions. We prefer to have someone ...
Mover
Fairfax, VA · On-site
$14 - $19/hr
Whether it's a salesperson, dispatch manager, or someone to travel for 6 months and open a new Monumental Movers location, we ALWAYS look at our movers for the positions. We prefer to have someone ...
Quick apply
Mover
Fairfax, VA · On-site
$14 - $19/hr
Whether it's a salesperson, dispatch manager, or someone to travel for 6 months and open a new Monumental Movers location, we ALWAYS look at our movers for the positions. We prefer to have someone ...
Mover
Fairfax, VA · On-site
$14 - $19/hr
Whether it's a salesperson, dispatch manager, or someone to travel for 6 months and open a new Monumental Movers location, we ALWAYS look at our movers for the positions. We prefer to have someone ...
Quick apply
Mover
Fairfax, VA · On-site
$14 - $19/hr
Whether it's a salesperson, dispatch manager, or someone to travel for 6 months and open a new Monumental Movers location, we ALWAYS look at our movers for the positions. We prefer to have someone ...
Job File Coordinator/Dispatcher
Alexandria, VA · On-site
$16 - $20/hr
Job File Coordinator/Dispatcher Location: Alexandria, VA Employment Type: Full-Time Join Our Team ... You'll work closely with production managers, technicians, estimators, customers, and insurance ...
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Job File Coordinator/Dispatcher
Alexandria, VA · On-site
$16 - $20/hr
Job File Coordinator/Dispatcher Location: Alexandria, VA Employment Type: Full-Time Join Our Team ... You'll work closely with production managers, technicians, estimators, customers, and insurance ...
Be Seen First
Operations Manager | Logistics, Dispatch & Workforce Leadership
Lorton, VA · On-site
$55K - $75K/yr
Minimum 2 years of experience in operations, logistics, dispatch, transportation, moving, fleet management, or related leadership roles * Strong leadership and employee management skills * Excellent ...
Quick apply
Be Seen First
Operations Manager | Logistics, Dispatch & Workforce Leadership
Lorton, VA · On-site
$55K - $75K/yr
Minimum 2 years of experience in operations, logistics, dispatch, transportation, moving, fleet management, or related leadership roles * Strong leadership and employee management skills * Excellent ...
EMERGENCY RESPONSE DISPATCHER
Washington, DC · On-site +1
$41K - $75K/yr
... management; 2) Working multiple equipment/systems (e.g., Computer Aided Dispatch (CAD) system, alarm systems, dispatch recording devices, multi-channel radios) during emergency situations; and 3) ...
EMERGENCY RESPONSE DISPATCHER
Washington, DC · On-site +1
$41K - $75K/yr
... management; 2) Working multiple equipment/systems (e.g., Computer Aided Dispatch (CAD) system, alarm systems, dispatch recording devices, multi-channel radios) during emergency situations; and 3) ...
About The Dispatch The Dispatch is a member-funded publication covering politics, policy, and ... Manage product and talent logistics for endorsement-based campaigns * Own and improve the processes ...
Quick apply
About The Dispatch The Dispatch is a member-funded publication covering politics, policy, and ... Manage product and talent logistics for endorsement-based campaigns * Own and improve the processes ...
About The Dispatch The Dispatch is a member-funded publication covering politics, policy, and ... Manage product and talent logistics for endorsement-based campaigns * Own and improve the processes ...
About The Dispatch The Dispatch is a member-funded publication covering politics, policy, and ... Manage product and talent logistics for endorsement-based campaigns * Own and improve the processes ...
About The Dispatch The Dispatch is a member-funded publication covering politics, policy, and ... Manage product and talent logistics for endorsement-based campaigns * Own and improve the processes ...
About The Dispatch The Dispatch is a member-funded publication covering politics, policy, and ... Manage product and talent logistics for endorsement-based campaigns * Own and improve the processes ...
Manages and oversees quality control of all incoming phone calls fielded by the Maintenance Dispatch Coordinators. * Ensures that all maintenance work orders are properly planned and scheduled so ...
Manages and oversees quality control of all incoming phone calls fielded by the Maintenance Dispatch Coordinators. * Ensures that all maintenance work orders are properly planned and scheduled so ...
Dispatcher
Alexandria, VA · On-site
... managing the daily schedule and dispatch of technicians to various locations. The ideal candidate will have strong communication and multitasking skills, as well as the ability to work in a fast ...
Dispatcher
Alexandria, VA · On-site
... managing the daily schedule and dispatch of technicians to various locations. The ideal candidate will have strong communication and multitasking skills, as well as the ability to work in a fast ...
Collaborate with management to improve dispatch operations and overall productivity. * Assist with other administrative chores such as scheduling and logistics as needed. Key Skills & Experience:
Collaborate with management to improve dispatch operations and overall productivity. * Assist with other administrative chores such as scheduling and logistics as needed. Key Skills & Experience:
Customer Service & Dispatch Associate
Manassas Park, VA · On-site
$14.25 - $19.75/hr
Work closely with operations, dispatch, sales, and management to support daily business operations and provide an exceptional customer experience. * Perform general administrative duties including ...
Customer Service & Dispatch Associate
Manassas Park, VA · On-site
$14.25 - $19.75/hr
Work closely with operations, dispatch, sales, and management to support daily business operations and provide an exceptional customer experience. * Perform general administrative duties including ...
CDL Dispatcher
Manassas, VA · On-site
Proficient in using communication tools such as phones and dispatch software. * Associate degree or higher in logistics, transportation management, or a related field. * Experience in the waste ...
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CDL Dispatcher
Manassas, VA · On-site
Proficient in using communication tools such as phones and dispatch software. * Associate degree or higher in logistics, transportation management, or a related field. * Experience in the waste ...
Motor Vehicle Dispatcher
Falls Church, VA · On-site
The Motor Vehicle Dispatcher serves as a liaison between the Motor Vehicle Operators and PFPA FALD Fleet Management office (s) to monitor incidents related to PFPA motor vehicle operations, e.g ...
Motor Vehicle Dispatcher
Falls Church, VA · On-site
The Motor Vehicle Dispatcher serves as a liaison between the Motor Vehicle Operators and PFPA FALD Fleet Management office (s) to monitor incidents related to PFPA motor vehicle operations, e.g ...
Dispatch Manager information
See Lake Ridge, VA salary details
$29.8K - $36.4K
4% of jobs
$36.4K - $43.1K
13% of jobs
$48K is the 25th percentile. Wages below this are outliers.
$43.1K - $49.7K
11% of jobs
$49.7K - $56.3K
19% of jobs
The median wage is $57.4K / yr.
$56.3K - $63K
19% of jobs
$68.1K is the 75th percentile. Wages above this are outliers.
$63K - $69.6K
12% of jobs
$69.6K - $76.2K
9% of jobs
$76.2K - $82.9K
7% of jobs
$82.9K - $89.5K
5% of jobs
$89.5K - $96.2K
1% of jobs
$96.2K - $102.8K
0% of jobs
$29.8K
$62.5K
$102.8K
How much do dispatch manager jobs pay per year?
What does a dispatch manager do?
A dispatch manager works at a warehouse or a call center to ensure that the supply chain workflow of a company operates as efficiently as possible. As a dispatch manager, your job duties include training new employees, delegating tasks, coordinating the daily workload, documenting productivity, overseeing incoming and outgoing shipments, and reporting to senior management. The qualifications for a career as a dispatch manager are a bachelor’s degree in business management or logistics and experience in workflow organization or supply chain logistics. You need an organized, technical mindset and strong communication and leadership skills.
How does a dispatch manager typically collaborate with drivers and other departments to ensure efficient operations?
What is the difference between Dispatch Manager vs Dispatch Coordinator?
| Aspect | Dispatch Manager | Dispatch Coordinator |
|---|---|---|
| Required Credentials | High school diploma; some roles prefer certifications in logistics or transportation | High school diploma; certifications in logistics or customer service beneficial |
| Work Environment | Supervises dispatch teams, manages operations, often in office or warehouse settings | Coordinates daily dispatch activities, interacts with drivers and clients, often in office settings |
| Employer & Industry Usage | Logistics, transportation, delivery services | Logistics, transportation, delivery services |
| Common Search & Comparison Intent | Understanding managerial roles in dispatch | Understanding coordination roles in dispatch |
The Dispatch Manager oversees the entire dispatch operation, managing teams and ensuring efficient logistics. The Dispatch Coordinator focuses on scheduling and coordinating daily dispatch activities, often acting as a liaison between drivers and clients. Both roles are essential in logistics and transportation industries, but the Dispatch Manager holds a higher supervisory position with broader responsibilities.
What are the key skills and qualifications needed to thrive as a dispatch manager, and why are they important?
What is a dispatch manager?

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 23 days ago
Job description
Description
HVAC Service Coordinator / Dispatcher
This is a full-time, on-site position requiring in-office attendance Monday through Friday in Sterling, Virginia. This is not a remote or hybrid role.
Join a Team Where Your Organization and Customer Service Skills Make a Difference
Commercial Express HVAC is seeking an organized, customer-focused HVAC Service Coordinator / Dispatcher to join our growing Service Department. This vital role serves as the communication hub between our customers, service technicians, and internal team, ensuring service requests are handled efficiently and customers receive exceptional support every step of the way.
If you're highly organized, enjoy working in a fast-paced environment, excel at problem-solving, and are passionate about providing outstanding customer service, we'd love to hear from you. HVAC industry experience is a plus, but we're willing to train the right person who is eager to learn and grow.
About Commercial Express HVAC
For over 20 years, Commercial Express HVAC has been a trusted leader in the commercial HVAC industry, known for delivering high-quality workmanship and exceptional customer service. We pride ourselves on providing reliable HVAC solutions while building lasting relationships with our clients. Our culture is built on teamwork, integrity, accountability, and continuous professional growth.
Position Summary
As a HVAC Service Coordinator / Dispatcher, you will coordinate incoming service requests, schedule and dispatch technicians, monitor work order progress, and serve as a primary point of contact for customers. Your ability to manage multiple priorities, communicate effectively, and provide excellent customer service will help ensure efficient daily operations and a positive customer experience.
Key Responsibilities
- Schedule, prioritize, and dispatch service calls to HVAC technicians.
- Communicate professionally with customers regarding appointments, scheduling, and service updates.
- Create accurate work orders and monitor jobs from initiation through completion.
- Support field technicians by coordinating schedules and assisting with service-related needs.
- Proactively resolve scheduling conflicts and customer concerns.
- Collaborate with team members to support efficient daily operations and exceptional customer satisfaction.
Requirements
Required
- High school diploma or GED.
- Exceptional customer service and communication skills.
- Strong organizational skills with the ability to multitask in a fast-paced environment.
- Excellent verbal and written communication abilities.
- Strong problem-solving skills and attention to detail.
- Dependable, punctual, and able to work effectively as part of a team.
- Positive attitude with a willingness to learn new systems and the HVAC service industry.
Preferred
- Previous dispatching, service coordination, customer service, administrative, or call center experience.
- Experience in the HVAC, construction, facilities maintenance, or other field service industries.
- Familiarity with dispatching or service management software.
Why Join Commercial Express HVAC?
We value our employees and offer a competitive compensation and benefits package, including:
- Competitive pay based on experience.
- Medical, Dental, and Vision Insurance.
- Health Savings Account (HSA).
- 401(k) with Company Match.
- Paid Time Off (PTO).
- Paid Holidays.
- Employer-Paid Life Insurance.
- Short-Term and Long-Term Disability Insurance.
- Employee Referral Program.
- Company-Sponsored Events and Team Activities.
- Career Growth and Advancement Opportunities.
- Training and development for individuals looking to build a long-term career in the HVAC industry.
Be Part of Our Success
Join a stable, growing company with more than two decades of industry leadership and a commitment to excellence. Whether you have dispatching experience or are an organized, customer-focused professional looking to start a career in the HVAC industry, we encourage you to apply. If you're ready to join a team that values professionalism, teamwork, and continuous growth, we'd love to hear from you.
Commercial Express HVAC is an Equal Opportunity Employer.