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Dispatch Manager Jobs in Lake Ridge, VA (NOW HIRING)

Henry's Wrecker Service

Dispatcher

Falls Church, VA · On-site

Dispatch Manager / Operations Manager FLSA Status: Non-Exempt Position Summary Henry's Wrecker Service is seeking a dependable and detail-oriented Dispatcher to join our operations team. Dispatchers ...

Henry's Wrecker Service

Dispatcher

Falls Church, VA · On-site

Dispatch Manager / Operations Manager FLSA Status: Non-Exempt Position Summary Henry's Wrecker Service is seeking a dependable and detail-oriented Dispatcher to join our operations team. Dispatchers ...

Henry's Wrecker Service

Dispatcher

Alexandria, VA

$17 - $19/hr

... the dispatch manager for adjusting. COMMUNICATION Demonstrates active listening, understands client needs and asks clarifying questions when needed. Regularly and appropriately communicate with ...

MV Transportation

Dispatcher

Fairfax, VA · On-site

Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. * Monitors radio, telephones and on-road provision of service for quality.

Henry's Wrecker Service

Dispatcher

Alexandria, VA · On-site

$17 - $19/hr

... dispatch manager for adjusting. COMMUNICATION Ø Demonstrates active listening, understands client needs and asks clarifying questions when needed. Ø Regularly and appropriately communicate with ...

Peraton

Task Manager

Bethesda, MD

$104K - $166K/yr

Processes and routes staff taskers and coordination requests in all administrative management systems * Coordinates actions with proper element within the customer space, across the IC and with other ...

Peraton

Task Manager

Bethesda, MD · On-site

$104K - $166K/yr

Processes and routes staff taskers and coordination requests in all administrative management systems * Coordinates actions with proper element within the customer space, across the IC and with other ...

ServiceArc LLC

Dispatch Coordinator

Manassas, VA · On-site

$19 - $22/hr

Escalate service delays or performance concerns to the Help Desk Manager. * Ensure all interactions ... Recommend improvements to dispatch workflows and service processing procedures. * Support ...

ServiceArc LLC

Dispatch Coordinator

Manassas, VA · On-site

$19 - $22/hr

Escalate service delays or performance concerns to the Help Desk Manager. * Ensure all interactions ... Recommend improvements to dispatch workflows and service processing procedures. * Support ...

Huntleigh USA Corporation

DISPATCH

Sterling, VA · On-site

$18.88/hr

Support management with additional tasks as needed Who You Are: * A strong communicator with a ... Previous dispatch experience is a plus * Strong phone etiquette and radio communication skills

HUNTLEIGH USA CORPORATION

DISPATCH

Dulles, VA

$18.88/hr

Support management with additional tasks as needed Who You Are: * A strong communicator with a ... Previous dispatch experience is a plus * Strong phone etiquette and radio communication skills

HUNTLEIGH USA CORPORATION

DISPATCH

Dulles, VA

$18.88/hr

Support management with additional tasks as needed Who You Are: * A strong communicator with a ... Previous dispatch experience is a plus * Strong phone etiquette and radio communication skills

Constellis

Dispatch Operator

Reston, VA · On-site

$29.26/hr

Proficiently perform administrative tasks on desktop computer and notify management of any technological issues * Monitor in-house closed-circuit television (CCTV) cameras * Perform dispatching ...

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Dispatch Manager information

See Lake Ridge, VA salary details

$29.8K

$62.5K

$102.8K

How much do dispatch manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for dispatch manager in Lake Ridge, VA is $62,459.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,700.00 and $71,000.00 per year, depending on experience, location, and employer.

What is a dispatch manager?

A Dispatch Manager is a professional responsible for overseeing the scheduling, coordination, and dispatching of vehicles, personnel, or shipments for a company. They work to ensure deliveries or services are completed efficiently and on time, often managing a team of dispatchers and drivers. Dispatch Managers use specialized software to track vehicles, communicate with staff, and resolve logistical issues as they arise. Their role is vital in industries such as transportation, logistics, emergency services, and delivery companies.

What does a dispatch manager do?

A dispatch manager works at a warehouse or a call center to ensure that the supply chain workflow of a company operates as efficiently as possible. As a dispatch manager, your job duties include training new employees, delegating tasks, coordinating the daily workload, documenting productivity, overseeing incoming and outgoing shipments, and reporting to senior management. The qualifications for a career as a dispatch manager are a bachelor’s degree in business management or logistics and experience in workflow organization or supply chain logistics. You need an organized, technical mindset and strong communication and leadership skills.

What are the key skills and qualifications needed to thrive as a dispatch manager, and why are they important?

To thrive as a Dispatch Manager, you need strong organizational skills, logistics knowledge, and experience in supply chain operations, often supported by a degree in business or logistics management. Familiarity with dispatch software, fleet management systems, and GPS tracking tools is typically required. Excellent communication, problem-solving abilities, and leadership are crucial soft skills for coordinating teams and resolving issues quickly. These skills ensure efficient operations, timely deliveries, and high customer satisfaction in a dynamic logistics environment.

How does a dispatch manager typically collaborate with drivers and other departments to ensure efficient operations?

A Dispatch Manager regularly coordinates with drivers, customer service representatives, and warehouse staff to optimize routes, address delivery issues, and ensure timely shipments. Effective communication is key, as the manager must quickly resolve delays or emergencies and relay updates to all stakeholders. They often use logistics software to monitor fleet performance and track shipments, fostering a collaborative environment where teamwork and adaptability are essential. This cross-departmental coordination helps maintain high service levels and operational efficiency.

What is the difference between Dispatch Manager vs Dispatch Coordinator?

AspectDispatch ManagerDispatch Coordinator
Required CredentialsHigh school diploma; some roles prefer certifications in logistics or transportationHigh school diploma; certifications in logistics or customer service beneficial
Work EnvironmentSupervises dispatch teams, manages operations, often in office or warehouse settingsCoordinates daily dispatch activities, interacts with drivers and clients, often in office settings
Employer & Industry UsageLogistics, transportation, delivery servicesLogistics, transportation, delivery services
Common Search & Comparison IntentUnderstanding managerial roles in dispatchUnderstanding coordination roles in dispatch

The Dispatch Manager oversees the entire dispatch operation, managing teams and ensuring efficient logistics. The Dispatch Coordinator focuses on scheduling and coordinating daily dispatch activities, often acting as a liaison between drivers and clients. Both roles are essential in logistics and transportation industries, but the Dispatch Manager holds a higher supervisory position with broader responsibilities.

More about Dispatch Manager jobs

What cities near Lake Ridge, VA are hiring for Dispatch Manager jobs?

Cities near Lake Ridge, VA with the most Dispatch Manager job openings:

Dispatch Manager jobs near you
Infographic showing various Dispatch Manager job openings in Lake Ridge, VA as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $62,459 per year, or $30 per hour.

Dispatcher

Henry's Wrecker Service

Falls Church, VA • On-site

Full-time

Re-posted 13 days ago

Job description

Dispatcher 


Department: Operations / Dispatch
Reports To: Dispatch Manager / Operations Manager
FLSA Status: Non-Exempt

Position Summary


Henry's Wrecker Service is seeking a dependable and detail-oriented Dispatcher to join our operations team. Dispatchers play a critical role in coordinating tow truck operators and equipment, ensuring customers receive timely service, and keeping operations running efficiently in a fast-paced environment.

This position requires excellent communication skills, sound decision-making, strong multitasking abilities, and the ability to remain calm under pressure while managing multiple active calls and resources.


Responsibilities


  • Dispatch operators and equipment for emergency and non-emergency service calls.
  • Monitor the status and availability of drivers and equipment throughout the shift.
  • Prioritize incoming service requests and assign resources efficiently.
  • Communicate accurate ETAs and service updates to customers.
  • Coordinate with drivers, call takers, managers, and other dispatch centers to maximize resource utilization.
  • Maintain accurate documentation and update dispatch software throughout each call.
  • Ensure all required call information is complete before closing service tickets.
  • Communicate equipment, staffing, or operational issues to management.
  • Provide exceptional customer service while handling high call volumes.
  • Ensure smooth shift turnovers by communicating outstanding calls and important updates.
Qualifications


  • High school diploma or equivalent required.

  • Dispatch, call center, logistics, or towing industry experience preferred.

  • Experience with dispatch software, GPS mapping, or fleet management systems is a plus.

  • Experience with dispatch software, GPS mapping, or fleet management systems is a plus.

  • Strong communication, multitasking, and problem-solving skills.

  • Ability to prioritize competing demands in a fast-paced environment.


Work Schedule


Tuesday - Friday any every other Saturday

9AM - 7PM

Schedules may be adjusted based on operational needs.


About Valor Fleet Services


Valor Fleet Services is the parent company of several towing and transportation companies throughout Virginia, Maryland, West Virginia, and Washington, D.C., including Henry's Wrecker Service. Our family of companies provides light-duty towing, heavy-duty towing, recovery, specialized transport, roadside assistance, and vehicle storage services.

By combining local expertise with centralized support in recruiting, human resources, payroll, benefits, technology, and operations, we're able to provide exceptional service to our customers while creating opportunities for our employees to grow their careers across our organization.


Physical Requirements


This position is 100% in-office. This position primarily involves sitting, using a computer and telephone, and communicating with customers and staff. Occasional standing, walking, and lifting up to 15 pounds may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.


Equal Employment Opportunity


The Company is an equal opportunity employer and complies with all applicable federal, state, and local employment laws.


Disclaimer


This job description describes the general nature of the position and is not intended to be an exhaustive list of duties, responsibilities, or qualifications. Responsibilities may change at any time based on operational needs.

Employment Type: FULL_TIME

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