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Dispatch Manager Jobs in Freeport, IL (NOW HIRING)

Roadrunner

CDL A Team Drivers - 1099

Rockford, IL · On-site

$8.0K - $12K/wk

There are no company drivers, no competing for freight, and no forced dispatch. You choose your ... No need to source freight or manage billing, compliance, or collections-Roadrunner handles it, so ...

Saia LTL Freight

Customer Care Specialist

Rockford, IL · On-site

$22.15 - $26.80/hr

Confirms delivery availability with dispatch and addresses scheduling conflicts. * Prepares and ... management and government representatives; and accurately complete various documents, reports and ...

Saia

Customer Care Specialist

Rockford, IL · On-site

$22.15 - $26.80/hr

Confirms delivery availability with dispatch and addresses scheduling conflicts. * Prepares and ... management and government representatives; and accurately complete various documents, reports and ...

Saia

Customer Care Specialist

Rockford, IL · On-site

$22.85 - $27.65/hr

Confirms delivery availability with dispatch and addresses scheduling conflicts. * Prepares and ... management and government representatives; and accurately complete various documents, reports and ...

Roadrunner

CDL A Truck Drivers (1099)

Rockford, IL · On-site

$8.0K - $12K/wk

There are no company drivers, no competing for freight, and no forced dispatch. You choose your ... No need to source freight or manage billing, compliance, or collections-Roadrunner handles it, so ...

SAIA

Customer Care Specialist

Rockford, IL · On-site

$22.15 - $26.80/hr

Confirms delivery availability with dispatch and addresses scheduling conflicts. * Prepares and ... management and government representatives; and accurately complete various documents, reports and ...

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Showing results 21-40

All JobsDispatch JobsDispatch Manager JobsDispatch Manager Jobs in Freeport, IL

Dispatch Manager information

See Freeport, IL salary details

$28.2K

$59.1K

$97.3K

How much do dispatch manager jobs pay per year?

As of Aug 24, 2026, the average yearly pay for dispatch manager in Freeport, IL is $59,118.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,100.00 and $67,200.00 per year, depending on experience, location, and employer.

What is a dispatch manager?

A Dispatch Manager is a professional responsible for overseeing the scheduling, coordination, and dispatching of vehicles, personnel, or shipments for a company. They work to ensure deliveries or services are completed efficiently and on time, often managing a team of dispatchers and drivers. Dispatch Managers use specialized software to track vehicles, communicate with staff, and resolve logistical issues as they arise. Their role is vital in industries such as transportation, logistics, emergency services, and delivery companies.

What does a dispatch manager do?

A dispatch manager works at a warehouse or a call center to ensure that the supply chain workflow of a company operates as efficiently as possible. As a dispatch manager, your job duties include training new employees, delegating tasks, coordinating the daily workload, documenting productivity, overseeing incoming and outgoing shipments, and reporting to senior management. The qualifications for a career as a dispatch manager are a bachelor’s degree in business management or logistics and experience in workflow organization or supply chain logistics. You need an organized, technical mindset and strong communication and leadership skills.

What are the key skills and qualifications needed to thrive as a dispatch manager, and why are they important?

To thrive as a Dispatch Manager, you need strong organizational skills, logistics knowledge, and experience in supply chain operations, often supported by a degree in business or logistics management. Familiarity with dispatch software, fleet management systems, and GPS tracking tools is typically required. Excellent communication, problem-solving abilities, and leadership are crucial soft skills for coordinating teams and resolving issues quickly. These skills ensure efficient operations, timely deliveries, and high customer satisfaction in a dynamic logistics environment.

How does a dispatch manager typically collaborate with drivers and other departments to ensure efficient operations?

A Dispatch Manager regularly coordinates with drivers, customer service representatives, and warehouse staff to optimize routes, address delivery issues, and ensure timely shipments. Effective communication is key, as the manager must quickly resolve delays or emergencies and relay updates to all stakeholders. They often use logistics software to monitor fleet performance and track shipments, fostering a collaborative environment where teamwork and adaptability are essential. This cross-departmental coordination helps maintain high service levels and operational efficiency.

What is the difference between Dispatch Manager vs Dispatch Coordinator?

AspectDispatch ManagerDispatch Coordinator
Required CredentialsHigh school diploma; some roles prefer certifications in logistics or transportationHigh school diploma; certifications in logistics or customer service beneficial
Work EnvironmentSupervises dispatch teams, manages operations, often in office or warehouse settingsCoordinates daily dispatch activities, interacts with drivers and clients, often in office settings
Employer & Industry UsageLogistics, transportation, delivery servicesLogistics, transportation, delivery services
Common Search & Comparison IntentUnderstanding managerial roles in dispatchUnderstanding coordination roles in dispatch

The Dispatch Manager oversees the entire dispatch operation, managing teams and ensuring efficient logistics. The Dispatch Coordinator focuses on scheduling and coordinating daily dispatch activities, often acting as a liaison between drivers and clients. Both roles are essential in logistics and transportation industries, but the Dispatch Manager holds a higher supervisory position with broader responsibilities.

More about Dispatch Manager jobs

What are the most commonly searched types of Dispatch jobs in Freeport, IL?

The most popular types of Dispatch jobs in Freeport, IL are:

What are popular job titles related to Dispatch Manager jobs in Freeport, IL?

For Dispatch Manager jobs in Freeport, IL, the most frequently searched job titles are:

What cities near Freeport, IL are hiring for Dispatch Manager jobs?

Cities near Freeport, IL with the most Dispatch Manager job openings:

Dispatch Manager jobs near you
Infographic showing various Dispatch Manager job openings in Freeport, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $59,118 per year, or $28.4 per hour.

Service Manager Solar Division

GREENLINK ENERGY SOLUTIONS INC

Rockford, IL • On-site

$70K - $100K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 16 days ago

Job description

Benefits:
  • 401(k)
  • Company parties
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Vision insurance

Service Manager (Solar Division)

Greenlink Energy Solutions is building the next generation of commercial clean energy infrastructure—designed for performance, resilience, and long-term value.
We partner with organizations to develop and integrate intelligent energy systems that reduce risk, control costs, and strengthen operational independence. Our work spans solar PV, energy storage, HVAC modernization, and energy optimization—grounded in engineering discipline and lifecycle accountability.
As we continue to scale, we are seeking a highly skilled and driven Service Manager to lead our solar service operations. This role is critical to ensuring our systems perform as designed over the long term—through disciplined execution, technical excellence, and strong operational leadership.
Position Overview
The Service Manager plays a key role in bridging field execution, technical troubleshooting, and operational oversight. This individual will lead service operations, manage tactical deployment of technicians, and ensure a high standard of system performance and customer experience.
This is a hands-on leadership role for someone who thrives in both strategic coordination and real-time problem solving.
Key Responsibilities

Service Operations & Tactical Deployment
  • Lead day-to-day service operations, including scheduling, dispatching, and execution of service work
  • Oversee tactical deployment of service technicians to optimize efficiency and response times
  • Develop and implement SOPs to drive consistency, scalability, and operational discipline
  • Ensure all service activities align with company standards, safety requirements, and performance expectations
Technical Oversight & Troubleshooting
  • Serve as the escalation point for complex system issues and advanced troubleshooting
  • Oversee diagnostics, maintenance, and repairs to ensure optimal system performance
  • Support commissioning efforts to verify systems are fully operational before handoff
  • Manage warranty claims and coordinate with manufacturers for timely resolution
Team Leadership & Development
  • Lead, coach, and develop a high-performing service team
  • Ensure technicians maintain strong technical proficiency and follow best practices
  • Track and manage KPIs, including response times, resolution rates, and service quality
  • Foster accountability, ownership, and continuous improvement within the team
Administrative & Operational Management
  • Maintain accurate service records, reporting, and documentation for performance tracking and compliance
  • Analyze service data to identify trends and drive operational improvements
  • Coordinate with internal teams across project management, sales, and customer support
  • Oversee inventory, tools, and equipment to ensure service readiness
Customer Experience & Communication
  • Ensure proactive and professional communication with customers regarding service status and issue resolution
  • Manage escalated customer concerns with urgency and sound judgment
  • Support a consistent, high-quality customer experience aligned with Greenlink’s standard
Qualifications
  • 3–5+ years of service management experience, ideally in solar, electrical, or related industries
  • Strong technical understanding of solar PV systems or electrical systems
  • Proven ability to lead teams and manage field operations effectively
  • Advanced troubleshooting and problem-solving capabilities
  • Strong organizational, administrative, and communication skills
  • Experience with service platforms, CRM systems, and KPI tracking preferred
What We’re Looking For
  • A hands-on operator who can lead from both the field and the office
  • A disciplined problem-solver who brings structure and clarity to complex situations
  • A team leader who builds accountability and drives performance
Someone energized by growth and motivated to help build a scalable, high-performing service platform
Absolute Requirement: 
  • Demonstrated daily proficiency with AI tools (e.g., ChatGPT, Claude, or similar) to enhance productivity, communication, and problem-solving
  • Candidates who do not actively use AI in their workflow will not be considered
Why Greenlink Energy Solutions?

At Greenlink, we are more than a contractor—we are a long-term partner in building and maintaining high-performing energy systems. As we scale, we are creating a repeatable, disciplined platform focused on ownership, integration, and lifecycle performance.
This is an opportunity to play a key role in shaping how service operations support the future of commercial clean energy.