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Dispatch Manager Jobs in Forney, TX (NOW HIRING)

HighGround

Evening Dispatch Supervisor

Addison, TX · On-site

Notify the Communications Manager of updates/changes to the shift schedule for the Dispatch team, including covering scheduled shifts for planned vacation requests and being the first point of ...

Sagent LLC

Dispatch Programs Lead

Addison, TX · On-site

SUMMARY OF JOB FUNCTIONS Coordinate and manage the timely dispatch of resources, such as vehicles, teams, or equipment, to meet operational requirements and lead other dispatch staff. Self-perform ...

Trident Care

Lab Dispatcher

Carrollton, TX

Notifies Dispatch Manager of any issues that are difficult to control, immediately. * Identifies and pursues self-improvement needs, adapt to changes when proposed. * Perform other duties as assigned ...

TridentCare

Lab Dispatcher

Carrollton, TX · On-site

Notifies Dispatch Manager of any issues that are difficult to control, immediately. * Identifies and pursues self-improvement needs, adapt to changes when proposed. * Perform other duties as assigned ...

HighGround

In House Dispatch Specialist

Addison, TX · On-site

$20/hr

Dispatch technicians and project managers in real time based on availability and proximity. * Provide empathetic and clear instructions to customers awaiting service. * Monitor active jobs and ...

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Dispatch Manager information

See Forney, TX salary details

$27K

$56.7K

$93.2K

How much do dispatch manager jobs pay per year?

As of Aug 28, 2026, the average yearly pay for dispatch manager in Forney, TX is $56,653.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,100.00 and $64,400.00 per year, depending on experience, location, and employer.

What is a dispatch manager?

A Dispatch Manager is a professional responsible for overseeing the scheduling, coordination, and dispatching of vehicles, personnel, or shipments for a company. They work to ensure deliveries or services are completed efficiently and on time, often managing a team of dispatchers and drivers. Dispatch Managers use specialized software to track vehicles, communicate with staff, and resolve logistical issues as they arise. Their role is vital in industries such as transportation, logistics, emergency services, and delivery companies.

What does a dispatch manager do?

A dispatch manager works at a warehouse or a call center to ensure that the supply chain workflow of a company operates as efficiently as possible. As a dispatch manager, your job duties include training new employees, delegating tasks, coordinating the daily workload, documenting productivity, overseeing incoming and outgoing shipments, and reporting to senior management. The qualifications for a career as a dispatch manager are a bachelor’s degree in business management or logistics and experience in workflow organization or supply chain logistics. You need an organized, technical mindset and strong communication and leadership skills.

What are the key skills and qualifications needed to thrive as a dispatch manager, and why are they important?

To thrive as a Dispatch Manager, you need strong organizational skills, logistics knowledge, and experience in supply chain operations, often supported by a degree in business or logistics management. Familiarity with dispatch software, fleet management systems, and GPS tracking tools is typically required. Excellent communication, problem-solving abilities, and leadership are crucial soft skills for coordinating teams and resolving issues quickly. These skills ensure efficient operations, timely deliveries, and high customer satisfaction in a dynamic logistics environment.

How does a dispatch manager typically collaborate with drivers and other departments to ensure efficient operations?

A Dispatch Manager regularly coordinates with drivers, customer service representatives, and warehouse staff to optimize routes, address delivery issues, and ensure timely shipments. Effective communication is key, as the manager must quickly resolve delays or emergencies and relay updates to all stakeholders. They often use logistics software to monitor fleet performance and track shipments, fostering a collaborative environment where teamwork and adaptability are essential. This cross-departmental coordination helps maintain high service levels and operational efficiency.

What is the difference between Dispatch Manager vs Dispatch Coordinator?

AspectDispatch ManagerDispatch Coordinator
Required CredentialsHigh school diploma; some roles prefer certifications in logistics or transportationHigh school diploma; certifications in logistics or customer service beneficial
Work EnvironmentSupervises dispatch teams, manages operations, often in office or warehouse settingsCoordinates daily dispatch activities, interacts with drivers and clients, often in office settings
Employer & Industry UsageLogistics, transportation, delivery servicesLogistics, transportation, delivery services
Common Search & Comparison IntentUnderstanding managerial roles in dispatchUnderstanding coordination roles in dispatch

The Dispatch Manager oversees the entire dispatch operation, managing teams and ensuring efficient logistics. The Dispatch Coordinator focuses on scheduling and coordinating daily dispatch activities, often acting as a liaison between drivers and clients. Both roles are essential in logistics and transportation industries, but the Dispatch Manager holds a higher supervisory position with broader responsibilities.

More about Dispatch Manager jobs

What are the most commonly searched types of Dispatch jobs in Forney, TX?

The most popular types of Dispatch jobs in Forney, TX are:

What are popular job titles related to Dispatch Manager jobs in Forney, TX?

For Dispatch Manager jobs in Forney, TX, the most frequently searched job titles are:

What job categories do people searching Dispatch Manager jobs in Forney, TX look for?

The top searched job categories for Dispatch Manager jobs in Forney, TX are:

What cities near Forney, TX are hiring for Dispatch Manager jobs?

Cities near Forney, TX with the most Dispatch Manager job openings:

Dispatch Manager jobs near you
Infographic showing various Dispatch Manager job openings in Forney, TX as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $56,653 per year, or $27.2 per hour.

Evening Dispatch Supervisor

HighGround

Addison, TX • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago

Job description

 

Job Title: Evening Dispatch Supervisor 

Location: Irving, TX

Company: Dry Force

Job Description:

Position Summary:

Dry Force, a leading water damage restoration company in Irving, TX, is seeking a Evening Dispatch Supervisor to join our team. The Evening Dispatch Supervisor will play a crucial role in overseeing the day-to-day operations of the Dispatch team. This role is responsible for ensuring smooth and efficient scheduling, performance, and customer service, while actively participating in mentoring and training new hires. The Dispatch Supervisor will work closely with the Operations Support Manager and other team members to maintain the high standards and success of Dry Force.

Key Responsibilities:

  • Assist and support the team in the day-to-day functions of a dispatcher as needed.
  • Notify the Communications Manager of updates/changes to the shift schedule for the Dispatch team, including covering scheduled shifts for planned vacation requests and being the first point of contact for sick/call-in shifts.
  • Address performance or behavior that falls below acceptable standards promptly, and provide feedback or take necessary disciplinary actions, including warnings, written notices, suspensions, or terminations. Document and report all disciplinary concerns to the Communications Manager for final review.
  • Assist in maintaining the Dry Force Dispatch Training Program, ensuring that all new hires complete the required training sections.
  • Mentor and provide guidance to new hires and trainees within the Dispatch team, actively addressing their concerns and fostering their growth.
  • Conduct daily call reviews for incoming calls to ensure Quality Assurance (QA) compliance and provide feedback and reviews as needed.
  • Address and properly document all customer complaints, concerns, compliments, and direct them to the appropriate department for follow-up, serving as a De-Escalation Specialist.
  • Support and implement evolving changes necessary for the continued success of Dry Force in a proactive and constructive manner.
  • Recommend changes to company policies through discussion and review with the Communications Manager.
  • Complete all other tasks as assigned by the Communications Manager.

Additional Daily Job Duties:

  • Purge and update the 'Pending' and 'Pre-Production' job buckets in the Dash Job Dashboard.
  • Purge and update the 'Audit-Last Job Task' Report from the Business Intelligence (BI) Report.
  • Purge and update the 'Pending Sales Water Jobs with No Estimator Assignment' Report from the Dash Report.
  • Maintain workflow on the current day's schedule and ensure that routes planned adhere to best practices.
  • Prepare and finalize the Dash Job Schedule for the next day, including necessary blocks.
  • Confirm that there are zero open jobs on the current day's schedule when closing out for the day.
  • Obtain updates on any pending job tasks holding on the schedule for follow-up.
  • Send out daily forecast updates throughout the day.
  • Manage live updates to the scheduling, prioritizing jobs as they are received.

Qualifications:

  • Proven experience in dispatch or scheduling roles.
  • Strong leadership and mentoring skills.
  • Excellent communication and interpersonal skills.
  • Ability to address performance and behavior issues with tact and professionalism.
  • Knowledge of QA compliance and customer service best practices.
  • Proactive, adaptable, and open to change.
  • Problem-solving and decision-making abilities.
  • Familiarity with business intelligence tools is a plus.
  • Must be willing to work weekends

Dry Force opened its doors in 2003 with the mindset that we wanted to help people in one of their greatest times of need. That mindset has helped us grow into the successful organization we are today. Due to that growth, we need honest, hardworking, and committed people to help carry on our tenets of quality, honesty, and service beyond compare. Our benefits include:

  • Health Insurance (including Vision, Dental, Long/Short term Disability)
  • 401k with company matching
  • Paid Vacation, Sick time and Holidays
  • All tools and supplies provided
  • Bonus Potential
  • Advancement Potential

If you are ready to take on a leadership role within a dynamic and evolving company like Dry Force, we encourage you to apply for the Evening Dispatch Supervisor position in Irving, TX. Join our team and be a part of our commitment to excellence in water damage restoration services.


Apply