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Dispatch Manager Jobs in Federal Way, WA (NOW HIRING)

Johnson Controls

Security Dispatch Operator

Seattle, WA · On-site

$26 - $28/hr

What you will do Provide alarm and incident monitoring and dispatching, emergency and non-emergency ... You get things done - you are analytical, organized, and manage competing priorities with ease.

The Arcticom Group

Dispatcher

Puyallup, WA · On-site

$23 - $26/hr

The intent of dispatch is to enable different parties to communicate well, ensuring accurate and timely transmission of information. Essential functions: * Get to know the technicians, their ...

New

RUI - Refrigeration Unlimited

Dispatcher

Puyallup, WA · On-site

$23 - $26/hr

The intent of dispatch is to enable different parties to communicate well, ensuring accurate and timely transmission of information. Essential functions: * Get to know the technicians, their ...

New

Harlows School Bus Service

Dispatcher

Auburn, WA · On-site

... management or dispatching is preferred. - Familiarity with logistics processes a plus. - Strong data entry skills with attention to detail. - Excellent communication skills to effectively interact ...

Landmark Student Transportation

Dispatcher

Auburn, WA

... management or dispatching is preferred. - Familiarity with logistics processes a plus. - Strong data entry skills with attention to detail. - Excellent communication skills to effectively interact ...

Zūm

Dispatcher

Seattle, WA · On-site

$37 - $43/hr

Ensure strict adherence to dispatch standard operating procedures and recommend disciplinary action for policy violations in coordination with management. * Track and document operational activities ...

Zūm

Dispatcher

Seattle, WA

$37 - $43/hr

Ensure strict adherence to dispatch standard operating procedures and recommend disciplinary action for policy violations in coordination with management. * Track and document operational activities ...

NFI Industries

Drayage Dispatcher

Fife, WA · On-site

Manages and maintains operations inputs to allow for driver settlement via the dispatchers and settlement teams * Utilize Trinium system to address issues and document interaction * Maintaining ample ...

Estes Express Lines

Service Center Clerk III

Kent, WA · On-site

$18 - $24.75/hr

Assists with city dispatch when needed * Responsible for scheduling, tracking, tracing and billing ... Only the most unusual problems are referred to more experienced staff or manager for resolution

Estes Express Lines

Service Center Clerk III

Kent, WA · On-site

$25.50 - $28.50/hr

Assists with city dispatch when needed * Responsible for scheduling, tracking, tracing and billing ... Only the most unusual problems are referred to more experienced staff or manager for resolution

Estes Express Lines

Service Center Clerk III

Kent, WA · On-site

$18 - $24.75/hr

Assists with city dispatch when needed * Responsible for scheduling, tracking, tracing and billing ... Only the most unusual problems are referred to more experienced staff or manager for resolution

Gene's Towing

Be Seen First

Part Time Dispatcher/Router

Lakewood, WA · On-site

$19 - $21/hr

... Dispatch appropriate tow truck operators for light-duty, medium-duty, heavy-duty, and specialty ... management. Qualifications · High School Diploma or GED required. · Previous experience in ...

City of Seattle, WA

Power Dispatcher

Seattle, WA · On-site

$89.54 - $95.90/hr

The Power Dispatchers work under limited supervision, communicate with customer service, distribution, maintenance and repair personnel within City Light, as well as outside utility staff and ...

City of Seattle

Power Dispatcher

Seattle, WA · On-site

$89.54 - $95.90/hr

The Power Dispatchers work under limited supervision, communicate with customer service, distribution, maintenance and repair personnel within City Light, as well as outside utility staff and ...

DCC Propane, LLC

Dispatcher

Dupont, WA · On-site

$27 - $30/hr

The Dispatcher is responsible for providing exceptional customer service and efficiently managing ... Schedule and dispatch service and delivery drivers within assigned locations.Maintain communication ...

DCC Propane, LLC

Dispatcher

Dupont, WA · On-site

The Dispatcher is responsible for providing exceptional customer service and efficiently managing ... Schedule and dispatch service and delivery drivers within assigned locations. * Maintain ...

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Showing results 21-40

All JobsDispatch JobsDispatch Manager JobsDispatch Manager Jobs in Federal Way, WA

Dispatch Manager information

See Federal Way, WA salary details

$33.5K

$70.2K

$115.6K

How much do dispatch manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for dispatch manager in Federal Way, WA is $70,230.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,700.00 and $79,800.00 per year, depending on experience, location, and employer.

What is a dispatch manager?

A Dispatch Manager is a professional responsible for overseeing the scheduling, coordination, and dispatching of vehicles, personnel, or shipments for a company. They work to ensure deliveries or services are completed efficiently and on time, often managing a team of dispatchers and drivers. Dispatch Managers use specialized software to track vehicles, communicate with staff, and resolve logistical issues as they arise. Their role is vital in industries such as transportation, logistics, emergency services, and delivery companies.

What does a dispatch manager do?

A dispatch manager works at a warehouse or a call center to ensure that the supply chain workflow of a company operates as efficiently as possible. As a dispatch manager, your job duties include training new employees, delegating tasks, coordinating the daily workload, documenting productivity, overseeing incoming and outgoing shipments, and reporting to senior management. The qualifications for a career as a dispatch manager are a bachelor’s degree in business management or logistics and experience in workflow organization or supply chain logistics. You need an organized, technical mindset and strong communication and leadership skills.

What are the key skills and qualifications needed to thrive as a dispatch manager, and why are they important?

To thrive as a Dispatch Manager, you need strong organizational skills, logistics knowledge, and experience in supply chain operations, often supported by a degree in business or logistics management. Familiarity with dispatch software, fleet management systems, and GPS tracking tools is typically required. Excellent communication, problem-solving abilities, and leadership are crucial soft skills for coordinating teams and resolving issues quickly. These skills ensure efficient operations, timely deliveries, and high customer satisfaction in a dynamic logistics environment.

How does a dispatch manager typically collaborate with drivers and other departments to ensure efficient operations?

A Dispatch Manager regularly coordinates with drivers, customer service representatives, and warehouse staff to optimize routes, address delivery issues, and ensure timely shipments. Effective communication is key, as the manager must quickly resolve delays or emergencies and relay updates to all stakeholders. They often use logistics software to monitor fleet performance and track shipments, fostering a collaborative environment where teamwork and adaptability are essential. This cross-departmental coordination helps maintain high service levels and operational efficiency.

What is the difference between Dispatch Manager vs Dispatch Coordinator?

AspectDispatch ManagerDispatch Coordinator
Required CredentialsHigh school diploma; some roles prefer certifications in logistics or transportationHigh school diploma; certifications in logistics or customer service beneficial
Work EnvironmentSupervises dispatch teams, manages operations, often in office or warehouse settingsCoordinates daily dispatch activities, interacts with drivers and clients, often in office settings
Employer & Industry UsageLogistics, transportation, delivery servicesLogistics, transportation, delivery services
Common Search & Comparison IntentUnderstanding managerial roles in dispatchUnderstanding coordination roles in dispatch

The Dispatch Manager oversees the entire dispatch operation, managing teams and ensuring efficient logistics. The Dispatch Coordinator focuses on scheduling and coordinating daily dispatch activities, often acting as a liaison between drivers and clients. Both roles are essential in logistics and transportation industries, but the Dispatch Manager holds a higher supervisory position with broader responsibilities.

More about Dispatch Manager jobs

What are the most commonly searched types of Dispatch jobs in Federal Way, WA?

The most popular types of Dispatch jobs in Federal Way, WA are:

What are popular job titles related to Dispatch Manager jobs in Federal Way, WA?

For Dispatch Manager jobs in Federal Way, WA, the most frequently searched job titles are:

What job categories do people searching Dispatch Manager jobs in Federal Way, WA look for?

The top searched job categories for Dispatch Manager jobs in Federal Way, WA are:

What cities near Federal Way, WA are hiring for Dispatch Manager jobs?

Cities near Federal Way, WA with the most Dispatch Manager job openings:

Dispatch Manager jobs near you
Infographic showing various Dispatch Manager job openings in Federal Way, WA as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $70,230 per year, or $33.8 per hour.

Security Dispatch Operator

Johnson Controls

Seattle, WA • On-site

$26 - $28/hr

Full-time

Re-posted 11 days ago

Key responsibilities

  • Respond to alarm events and answer incoming calls regarding customer alarms promptly and efficiently.

  • Take ownership of queries by following through and responding to internal and external customer emails.

  • Ensure compliance with standard operating procedures related to emergency and evacuation procedures, security, and incident reporting.

Johnson Controls rating

8.0

Company rating: 8.0 out of 10

Based on 415 frontline employees who took The Breakroom Quiz

138th of 545 rated manufacturers

Job description

What you will do

Provide alarm and incident monitoring and dispatching, emergency and non-emergency security messaging, and incident escalation, globally 24 hours a day, 7 days a week for an organization that covers hundreds of locations, and over 100,000 people in over 100 countries.

How you will do it

  • Respond to all alarm events and answer incoming calls regarding the customer alarms quickly and efficiently
  • Action/respond to both internal / external customer emails
  • Answer all incoming calls promptly and effectively in an efficient and professional manner
  • Follow through and take ownership on all queries where possible
  • Work unsupervised and maintain professionalism
  • Contribute to well-staff and a safe and healthy workplace through:
  • Ensuring awareness and understanding of, and compliance with, standard operating procedures in respect of emergency and evacuation procedures, security, accident and incident reporting, hazard reporting and 'self-reporting'.
  • Take all practical steps to ensure your own health and safety at work, and the safety of others in the workplace e.g. Micro pausing, stretching, exercising.
  • Role model our Transformation Code of Conduct (CoC)

What we look for

  • Knowledge of the security or technology industry.
  • You will be energetic, enthusiastic yet considered and calm under pressure.
  • You are able to speak up and be heard, you are driven, and ready to really make your mark on a global scale, thriving on success.
  • You are able to work well in a team environment.
  • Computer skills; Microsoft Office 365 (Teams, Outlook, SharePoint, Excel, Word)
  • You get things done - you are analytical, organized, and manage competing priorities with ease.
  • Experience within the SOC environment. (preferred)
  • Security, military, law enforcement, or emergency services experience. (preferred)

Other Requirements:

  • Must be able to work 1stshift,2nd or 3rd shift
  • Must be able and willing to work in person at the SOC - located in Redmond.
  • U.S. citizen or legal right to work in the U.S.
  • Where legally permissible, if hired, candidate is required to be fully vaccinated against Covid-19 no later than his/her start date, unless candidate has a valid medical condition or sincerely held religious belief precluding him/ her from receiving the vaccine.

HIRING HOURLY RANGE: $26 - $28 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. For details, please visit the Employee Benefits tab on our main careers page at https://www.johnsoncontrols.com/careers

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

What Johnson Controls employees say

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Benefits

Hours and flexibility

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About Johnson Controls

Sourced by ZipRecruiter

Johnson Controls is a world leader in smart buildings, creating safe, healthy and sustainable spaces. For nearly 140 years, we’ve made buildings better and now we’re transforming them again with our award-winning digital technologies and services. We’re using artificial intelligence and data driven solutions to give you deeper insight into your building’s health, sustainability and performance. It’s changing the way we design, operate and maintain indoor environments and driving to a new era of autonomous buildings. We deliver the blueprint of the future for industries such as healthcare, schools, data centers, airports, stadiums, hotels, manufacturing and beyond through OpenBlue, our comprehensive suite of connected solutions. Johnson Controls offers the world’s largest portfolio of building technology, software and services. Supported by a team of more than 100,000 dedicated employees working across 150 countries, we’re helping customers achieve their sustainability goals and power their mission.

Industry

Machinery manufacturing, water transportation, public safety statistics centers and offices and manufacturing

Company size

10,000+ Employees

Headquarters location

Milwaukee, WI, US

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