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Dispatch Manager Jobs in Federal Way, WA (NOW HIRING)

Utilities One

Operations & Dispatch Manager

Kent, WA · On-site

The Operations & Dispatch Manager will oversee day-to-day operations and crew dispatching across the United States, serving as the central link between the back office and field teams. This role ...

Utilities One

Operations & Dispatch Manager

Kent, WA · On-site

Operations & Dispatch Manager Department: Operations Employment Type: Full Time Location: United States - Kent, WA Reporting To: Kichuk Dmitrii Description At Utilities One , we are driven by ...

Utilities One

Operations & Dispatch Manager

Kent, WA · On-site

The Operations & Dispatch Manager will oversee day-to-day operations and crew dispatching across the United States, serving as the central link between the back office and field teams. This role ...

MV Transportation

Dispatcher

Kent, WA · On-site

$23 - $27.69/hr

Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. * Monitors radio, telephones and on-road provision of service for quality.

MV Transportation

Dispatcher

Kent, WA

$23 - $27.69/hr

Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. * Monitors radio, telephones and on-road provision of service for quality.

MV Transportation

Dispatcher

Kent, WA · On-site

$23 - $27.69/hr

Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. * Monitors radio, telephones and on-road provision of service for quality.

MV Transportation

Dispatcher

Kent, WA · On-site

$23 - $27.69/hr

Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. * Monitors radio, telephones and on-road provision of service for quality.

MV Transportation

Dispatcher

Kent, WA

$23 - $27.69/hr

Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. * Monitors radio, telephones and on-road provision of service for quality.

MV Transportation

Dispatcher

Kent, WA · On-site

$23 - $27.69/hr

Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. * Monitors radio, telephones and on-road provision of service for quality.

MV Transportation

Dispatcher

Kent, WA · On-site

$23 - $27.69/hr

Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. * Monitors radio, telephones and on-road provision of service for quality.

MV Transportation

Window Dispatcher

Kent, WA · On-site

... dispatch support by ensuring operators are effectively on time from leaving the yard, paperwork is correct, and attendance is tracked properly. This position will support managers and staff through a ...

MV Transportation

Window Dispatcher

Kent, WA · On-site

... dispatch support by ensuring operators are effectively on time from leaving the yard, paperwork is correct, and attendance is tracked properly. This position will support managers and staff through a ...

MV Transportation

Window Dispatcher

Kent, WA · On-site

... dispatch support by ensuring operators are effectively on time from leaving the yard, paperwork is correct, and attendance is tracked properly. This position will support managers and staff through a ...

JW LOGISTICS OPERATIONS LLC

DISPATCHER

Kent, WA · On-site

$18 - $21/hr

Experience Requirements: 2+ years' transportation and third-party dispatch experience. 1-2 years ... management skills Flexible fast paced worker willing to work in a changing environment.

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All JobsDispatch JobsDispatch Manager JobsDispatch Manager Jobs in Federal Way, WA

Dispatch Manager information

See Federal Way, WA salary details

$33.5K

$70.2K

$115.6K

How much do dispatch manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for dispatch manager in Federal Way, WA is $70,230.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,700.00 and $79,800.00 per year, depending on experience, location, and employer.

What is a dispatch manager?

A Dispatch Manager is a professional responsible for overseeing the scheduling, coordination, and dispatching of vehicles, personnel, or shipments for a company. They work to ensure deliveries or services are completed efficiently and on time, often managing a team of dispatchers and drivers. Dispatch Managers use specialized software to track vehicles, communicate with staff, and resolve logistical issues as they arise. Their role is vital in industries such as transportation, logistics, emergency services, and delivery companies.

What does a dispatch manager do?

A dispatch manager works at a warehouse or a call center to ensure that the supply chain workflow of a company operates as efficiently as possible. As a dispatch manager, your job duties include training new employees, delegating tasks, coordinating the daily workload, documenting productivity, overseeing incoming and outgoing shipments, and reporting to senior management. The qualifications for a career as a dispatch manager are a bachelor’s degree in business management or logistics and experience in workflow organization or supply chain logistics. You need an organized, technical mindset and strong communication and leadership skills.

What are the key skills and qualifications needed to thrive as a dispatch manager, and why are they important?

To thrive as a Dispatch Manager, you need strong organizational skills, logistics knowledge, and experience in supply chain operations, often supported by a degree in business or logistics management. Familiarity with dispatch software, fleet management systems, and GPS tracking tools is typically required. Excellent communication, problem-solving abilities, and leadership are crucial soft skills for coordinating teams and resolving issues quickly. These skills ensure efficient operations, timely deliveries, and high customer satisfaction in a dynamic logistics environment.

How does a dispatch manager typically collaborate with drivers and other departments to ensure efficient operations?

A Dispatch Manager regularly coordinates with drivers, customer service representatives, and warehouse staff to optimize routes, address delivery issues, and ensure timely shipments. Effective communication is key, as the manager must quickly resolve delays or emergencies and relay updates to all stakeholders. They often use logistics software to monitor fleet performance and track shipments, fostering a collaborative environment where teamwork and adaptability are essential. This cross-departmental coordination helps maintain high service levels and operational efficiency.

What is the difference between Dispatch Manager vs Dispatch Coordinator?

AspectDispatch ManagerDispatch Coordinator
Required CredentialsHigh school diploma; some roles prefer certifications in logistics or transportationHigh school diploma; certifications in logistics or customer service beneficial
Work EnvironmentSupervises dispatch teams, manages operations, often in office or warehouse settingsCoordinates daily dispatch activities, interacts with drivers and clients, often in office settings
Employer & Industry UsageLogistics, transportation, delivery servicesLogistics, transportation, delivery services
Common Search & Comparison IntentUnderstanding managerial roles in dispatchUnderstanding coordination roles in dispatch

The Dispatch Manager oversees the entire dispatch operation, managing teams and ensuring efficient logistics. The Dispatch Coordinator focuses on scheduling and coordinating daily dispatch activities, often acting as a liaison between drivers and clients. Both roles are essential in logistics and transportation industries, but the Dispatch Manager holds a higher supervisory position with broader responsibilities.

More about Dispatch Manager jobs

What are the most commonly searched types of Dispatch jobs in Federal Way, WA?

The most popular types of Dispatch jobs in Federal Way, WA are:

What are popular job titles related to Dispatch Manager jobs in Federal Way, WA?

For Dispatch Manager jobs in Federal Way, WA, the most frequently searched job titles are:

What job categories do people searching Dispatch Manager jobs in Federal Way, WA look for?

The top searched job categories for Dispatch Manager jobs in Federal Way, WA are:

What cities near Federal Way, WA are hiring for Dispatch Manager jobs?

Cities near Federal Way, WA with the most Dispatch Manager job openings:

Dispatch Manager jobs near you
Infographic showing various Dispatch Manager job openings in Federal Way, WA as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $70,230 per year, or $33.8 per hour.

Operations & Dispatch Manager

Utilities One

Kent, WA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Job description

Description
At Utilities One, we are driven by innovation, operational excellence, and a commitment to building the future of critical infrastructure. As a trusted turnkey solutions provider across telecom, power, water, renewable energy, and data center sectors, we deliver high-quality services that connect and empower communities. In addition to our core operations, we offer specialized consulting services that help our clients design, optimize, and execute complex infrastructure projects with confidence and precision. We believe our greatest strength is our people — a team of dedicated professionals who bring expertise, collaboration, and integrity to everything they do. Join us and become part of a growing organization where your contributions make a meaningful impact.
The Operations & Dispatch Manager will oversee day-to-day operations and crew dispatching across the United States, serving as the central link between the back office and field teams. This role requires strong leadership, excellent communication skills, and the ability to build scalable processes. The position is based in Kent, WA (in-office) and involves direct collaboration with US management and clients.

Key Responsibilities
  • Client Communication: Serve as the primary point of contact for US-based clients, handling inquiries, updates, and issue resolution in a timely and professional manner. 
  • Crew Dispatching: Coordinate and dispatch field crews to job sites nationwide, ensuring coverage, efficiency, and compliance with project schedules. 
  • Process Development: Design, document, and continuously improve operational workflows connecting back office functions with field operations. 
  • Compliance & HR: Oversee regulatory compliance, support HR functions including onboarding of new employees, and ensure adherence to company policies and labor requirements. 
  • Training & Certifications: Schedule, track, and coordinate employee training programs and required certifications to maintain workforce readiness and compliance. 
  • Reporting: Provide regular operational reports to senior management, flag issues proactively, and recommend improvements to increase team productivity and service quality.

Skills, Knowledge and Expertise
  • 2+ years of experience in operations management, dispatching, or a related field required. Experience in client communication, crew coordination, and building cross-functional workflows is a strong advantage.
  • Bachelor’s degree in Business Administration, Logistics, Operations Management, or a related field preferred. Equivalent practical experience will be considered.
  • Bilingual Russian/English preferred; strong English communication skills required for daily client interaction.
  • Proven ability to manage crew dispatching and nationwide field operations.
  • Experience building and improving processes between back office and field teams.
  • Knowledge of HR procedures, onboarding, compliance, and scheduling of training and certifications.
  • Strong organizational and multitasking skills; ability to work in a fast-paced environment.
  • Proficient in MS Office; confident user of scheduling and dispatch tools.

Benefits
  • Health Insurance plans; (health, dental, vision);
  • Whole Life Insurance;
  • 401k Plan;
  • PTO/Paid Holidays;
  • Great Work Environment;
  • Career Advancement Opportunities.