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Dispatch Manager Jobs in Edmond, OK (NOW HIRING)

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About Beacon Dispatch Group Beacon Dispatch Group is an automated, on-demand dispatch network providing fast light-duty roadside assistance across the Oklahoma City Metro region. We partner with ...

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About Beacon Dispatch Group Beacon Dispatch Group is an automated, on-demand dispatch network providing fast light-duty roadside assistance across the Oklahoma City Metro region. We partner with ...

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GFL Environmental is one of North America's leading waste management companies, proudly making ... Ensure that service is completed in accordance with established policies. • Dispatch calls to ...

GFL Environmental is one of North America's leading waste management companies, proudly making ... Dispatch calls to routes based upon designated route and driver location. Perform driver check-ins ...

Dispatch for emergency responses, contact all required personnel and other local concerns in the event of an emergency situation and insures the presence of reserve units by contacting personnel ...

Dispatch for emergency responses, contact all required personnel and other local concerns in the event of an emergency situation and insures the presence of reserve units by contacting personnel ...

Dispatch for emergency responses, contact all required personnel and other local concerns in the event of an emergency situation and insures the presence of reserve units by contacting personnel ...

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Service Dispatcher

Yukon, OK · On-site

$16/hr (+ commission)

Handle customer service calls, schedule appointments, dispatch technicians for repairs or services ... Tracking the status of technicians, managing schedules, and coordinating calls to ensure efficient ...

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Dispatch Manager information

See Edmond, OK salary details

$27.1K

$56.8K

$93.5K

How much do dispatch manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for dispatch manager in Edmond, OK is $56,820.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,300.00 and $64,600.00 per year, depending on experience, location, and employer.

What is a dispatch manager?

A Dispatch Manager is a professional responsible for overseeing the scheduling, coordination, and dispatching of vehicles, personnel, or shipments for a company. They work to ensure deliveries or services are completed efficiently and on time, often managing a team of dispatchers and drivers. Dispatch Managers use specialized software to track vehicles, communicate with staff, and resolve logistical issues as they arise. Their role is vital in industries such as transportation, logistics, emergency services, and delivery companies.

What does a dispatch manager do?

A dispatch manager works at a warehouse or a call center to ensure that the supply chain workflow of a company operates as efficiently as possible. As a dispatch manager, your job duties include training new employees, delegating tasks, coordinating the daily workload, documenting productivity, overseeing incoming and outgoing shipments, and reporting to senior management. The qualifications for a career as a dispatch manager are a bachelor’s degree in business management or logistics and experience in workflow organization or supply chain logistics. You need an organized, technical mindset and strong communication and leadership skills.

What are the key skills and qualifications needed to thrive as a dispatch manager, and why are they important?

To thrive as a Dispatch Manager, you need strong organizational skills, logistics knowledge, and experience in supply chain operations, often supported by a degree in business or logistics management. Familiarity with dispatch software, fleet management systems, and GPS tracking tools is typically required. Excellent communication, problem-solving abilities, and leadership are crucial soft skills for coordinating teams and resolving issues quickly. These skills ensure efficient operations, timely deliveries, and high customer satisfaction in a dynamic logistics environment.

How does a dispatch manager typically collaborate with drivers and other departments to ensure efficient operations?

A Dispatch Manager regularly coordinates with drivers, customer service representatives, and warehouse staff to optimize routes, address delivery issues, and ensure timely shipments. Effective communication is key, as the manager must quickly resolve delays or emergencies and relay updates to all stakeholders. They often use logistics software to monitor fleet performance and track shipments, fostering a collaborative environment where teamwork and adaptability are essential. This cross-departmental coordination helps maintain high service levels and operational efficiency.

What is the difference between Dispatch Manager vs Dispatch Coordinator?

AspectDispatch ManagerDispatch Coordinator
Required CredentialsHigh school diploma; some roles prefer certifications in logistics or transportationHigh school diploma; certifications in logistics or customer service beneficial
Work EnvironmentSupervises dispatch teams, manages operations, often in office or warehouse settingsCoordinates daily dispatch activities, interacts with drivers and clients, often in office settings
Employer & Industry UsageLogistics, transportation, delivery servicesLogistics, transportation, delivery services
Common Search & Comparison IntentUnderstanding managerial roles in dispatchUnderstanding coordination roles in dispatch

The Dispatch Manager oversees the entire dispatch operation, managing teams and ensuring efficient logistics. The Dispatch Coordinator focuses on scheduling and coordinating daily dispatch activities, often acting as a liaison between drivers and clients. Both roles are essential in logistics and transportation industries, but the Dispatch Manager holds a higher supervisory position with broader responsibilities.

What are the most commonly searched types of Dispatch jobs in Edmond, OK?

The most popular types of Dispatch jobs in Edmond, OK are:

What are popular job titles related to Dispatch Manager jobs in Edmond, OK?

For Dispatch Manager jobs in Edmond, OK, the most frequently searched job titles are:

What job categories do people searching Dispatch Manager jobs in Edmond, OK look for?

The top searched job categories for Dispatch Manager jobs in Edmond, OK are:

What cities near Edmond, OK are hiring for Dispatch Manager jobs?

Cities near Edmond, OK with the most Dispatch Manager job openings:

Infographic showing various Dispatch Manager job openings in Edmond, OK as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $56,820 per year, or $27.3 per hour.

Route Supervisor (Dispatch)

Oklahoma City Public Schools

Oklahoma City, OK • On-site

Full-time

Posted 17 days ago


Oklahoma City Public Schools rating

5.9

Company rating: 5.9 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

468th of 640 rated elementary and secondary schools


Job description

Position Type:
Transportation
Date Posted:
8/18/2026
Location:
OKCPS Operation Center - Transportation
Route Supervisor (Dispatch)
Position Summary:
The Route Supervisor (Dispatch) coordinates and oversees the daily dispatch operations of the Transportation Department to ensure safe, reliable, and efficient transportation services for our students and staff. This position serves as the primary communication hub between drivers, schools, transportation supervisors, fleet maintenance, and emergency personnel to ensure uninterrupted transportation operations.
Core Responsibilities:
  1. Great Learning (Support district instructional priorities by ensuring transportation services minimize disruptions to student learning)
    • Coordinate daily dispatch operations for regular education, special education, and activity transportation while collaborating with the afternoon Dispatch Coordinator to ensure seamless service throughout the day.
    • Monitor route performance and proactively address delays to maximize on-time arrivals.
    • Communicate transportation issues promptly with schools and transportation leadership to minimize instructional disruptions.
    • Support routing adjustments that improve service reliability and operational efficiency.
    • Assist with field trip and extracurricular transportation that extends learning opportunities beyond the classroom.
    • Participate in emergency response planning to ensure continuity of transportation services during emergencies or inclement weather.
  2. Great People (Build strong relationships through professional communication, teamwork, accountability, and exceptional customer service)
    • Serve as the primary communication link between drivers, supervisors, schools, fleet maintenance, and district personnel.
    • Maintain continuous communication through radio, telephone, and electronic systems.
    • Assign substitute drivers and vehicles to maintain uninterrupted service.
    • Provide timely and professional customer service to parents, school staff, and community members.
    • Support drivers by communicating route changes, weather conditions, emergencies, and operational updates.
    • Assist with onboarding and training staff on dispatch procedures, communication protocols, and district expectations.
    • Foster a culture of collaboration, professionalism, respect, and accountability throughout daily operations.
  3. Great Systems (Develop and maintain efficient operational systems that improve safety, communication, reliability, and data-driven decision making)
    • Monitor vehicle locations using GPS, AVL, routing, and transportation management software.
    • Track vehicle availability and coordinate repairs, fueling, and replacement vehicles with Fleet Maintenance.
    • Maintain accurate dispatch logs, communication records, driver activity, and incident documentation.
    • Respond to accidents, breakdowns, emergencies, and student incidents in accordance with district policies and safety procedures.
    • Prepare operational reports related to dispatch activity, vehicle utilization, route performance, and service reliability.
    • Analyze operational trends and recommend improvements that increase efficiency and customer satisfaction.
    • Ensure compliance with district policies and applicable federal, state, and local transportation regulations.
    • Maintain confidentiality of student and employee information.
    • Perform other duties as assigned by the Director of Transportation or designee.
  4. Great Culture
    • Promotes a collaborative culture of safety and service excellence throughout the entire Transportation Department.
    • Provides protocols and guidance on maintaining positive, professional interactions with students, parents, school personnel, and the public.

Required Qualifications:
Education and Experience
  • High school diploma or GED required.
  • Associate degree or coursework in transportation management, logistics, communications, public administration, or related field preferred.
  • Three (3) years of progressively responsible experience in school transportation, dispatching, logistics coordination, or related operations preferred.
  • Experience in a K 12 transportation environment preferred.

Certifications and Licenses
  • Valid Oklahoma driver's license required.
  • Acceptable driving record.
  • Ability to meet district background check requirements.

Knowledge, Skills, and Abilities
  • Knowledge of school transportation operations, routing principles, dispatch procedures, and transportation safety regulations.
  • Knowledge of federal, state, and local transportation laws and compliance requirements.
  • Ability to effectively operate two-way radio systems, GPS/AVL technology, dispatch software, routing software, and transportation management systems.
  • Strong organizational, analytical, and multitasking skills.
  • Excellent verbal and written communication abilities.
  • Ability to remain calm, prioritize effectively, and make sound decisions during emergencies and rapidly changing operational situations.
  • Ability to analyze operational data and implement process improvements.
  • Strong customer service and conflict-resolution skills.
  • Proficiency with Microsoft Office and transportation technology systems.
  • Ability to maintain accurate records and prepare operational reports.
  • Ability to establish positive working relationships with employees, administrators, parents, students, and community partners.
  • Ability to work flexible schedules when operational needs require.

Physical/Mental Requirements:
  • Ability to sit, stand, walk, bend, reach, and move throughout transportation facilities.
  • Ability to operate computers, radios, telephones, and other communication equipment.
  • Ability to hear and communicate effectively in person and through electronic communication systems.
  • Ability to occasionally lift up to 25 pounds.

Work Environment:
  • Office and transportation operations environment.
  • Frequent interaction with drivers, supervisors, school administrators, parents, students, and maintenance personnel.
  • Occasional travel to schools, transportation facilities, accident scenes, and operational locations.
  • Frequent exposure to stressful and time-sensitive situations requiring rapid decision making.
  • May require early morning, evening, weekend, holiday, or emergency response assignments.
  • Primarily an office environment with frequent interruptions and high interactions with transportation staff.
  • Requires the flexibility to work occasional early morning or evening hours during operational emergencies or special events.

Reports To: Manager of Transportation
FSLA Status: Exempt
Compensation: Schedule 805
Work Days: 242
FTE: 1.00
Th
This job description is not intended to be all inclusive. The employee will also perform other reasonably related business duties as assigned by the supervisor or appropriate administrator. Oklahoma City Public Schools reserves the right to, update, revise or change job duties as the need prevails. This document is for communication only and not intended to imply a written or implied contract of employment. The Board of Education and Superintendent may approve alternatives to the listed qualifications.

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