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Dispatch Manager Jobs in Chester, NJ (NOW HIRING)

Contract Leasing Corporation

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Senior Dispatch Manager

Piscataway, NJ · On-site

Senior Dispatch Manager Department: Operations Reports to: Director of Customer Success Purpose: As a Senior Dispatch Manager, you will lead and direct all dispatch operations, ensuring the timely ...

Thomas Talent Network

Dispatch Support

Union, NJ · Hybrid

We are seeking a Dispatch Support / Scheduler Assistant to join a utility company's regulatory compliance and customer workload management team in Union, NJ. **Role Overview** The Scheduler Assistant ...

MM International

Dispatch Support Agent

Union, NJ · On-site

$23/hr

Dispatch Support Duration: 6 months to begin with Payrate: $23/hr Location: Union,NJ, 07083(1-3 ... management systems with weekly/monthly schedules. · Assigning work orders to field crews within ...

InterAtlas Logistics

Drayage Dispatcher

Newark, NJ

$28 - $32/hr

Proficiency with dispatch management systems, GPS tracking tools, ELDs, Microsoft Outlook and Teams * Knowledge of port operations, container movements, and DOT compliance. * Leadership experience or ...

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Dispatch Manager information

See Chester, NJ salary details

$31.8K

$66.6K

$109.6K

How much do dispatch manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for dispatch manager in Chester, NJ is $66,608.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,900.00 and $75,700.00 per year, depending on experience, location, and employer.

What does a dispatch manager do?

A dispatch manager works at a warehouse or a call center to ensure that the supply chain workflow of a company operates as efficiently as possible. As a dispatch manager, your job duties include training new employees, delegating tasks, coordinating the daily workload, documenting productivity, overseeing incoming and outgoing shipments, and reporting to senior management. The qualifications for a career as a dispatch manager are a bachelor’s degree in business management or logistics and experience in workflow organization or supply chain logistics. You need an organized, technical mindset and strong communication and leadership skills.

How does a dispatch manager typically collaborate with drivers and other departments to ensure efficient operations?

A Dispatch Manager regularly coordinates with drivers, customer service representatives, and warehouse staff to optimize routes, address delivery issues, and ensure timely shipments. Effective communication is key, as the manager must quickly resolve delays or emergencies and relay updates to all stakeholders. They often use logistics software to monitor fleet performance and track shipments, fostering a collaborative environment where teamwork and adaptability are essential. This cross-departmental coordination helps maintain high service levels and operational efficiency.

What is the difference between Dispatch Manager vs Dispatch Coordinator?

AspectDispatch ManagerDispatch Coordinator
Required CredentialsHigh school diploma; some roles prefer certifications in logistics or transportationHigh school diploma; certifications in logistics or customer service beneficial
Work EnvironmentSupervises dispatch teams, manages operations, often in office or warehouse settingsCoordinates daily dispatch activities, interacts with drivers and clients, often in office settings
Employer & Industry UsageLogistics, transportation, delivery servicesLogistics, transportation, delivery services
Common Search & Comparison IntentUnderstanding managerial roles in dispatchUnderstanding coordination roles in dispatch

The Dispatch Manager oversees the entire dispatch operation, managing teams and ensuring efficient logistics. The Dispatch Coordinator focuses on scheduling and coordinating daily dispatch activities, often acting as a liaison between drivers and clients. Both roles are essential in logistics and transportation industries, but the Dispatch Manager holds a higher supervisory position with broader responsibilities.

What are the key skills and qualifications needed to thrive as a dispatch manager, and why are they important?

To thrive as a Dispatch Manager, you need strong organizational skills, logistics knowledge, and experience in supply chain operations, often supported by a degree in business or logistics management. Familiarity with dispatch software, fleet management systems, and GPS tracking tools is typically required. Excellent communication, problem-solving abilities, and leadership are crucial soft skills for coordinating teams and resolving issues quickly. These skills ensure efficient operations, timely deliveries, and high customer satisfaction in a dynamic logistics environment.

What is a dispatch manager?

A Dispatch Manager is a professional responsible for overseeing the scheduling, coordination, and dispatching of vehicles, personnel, or shipments for a company. They work to ensure deliveries or services are completed efficiently and on time, often managing a team of dispatchers and drivers. Dispatch Managers use specialized software to track vehicles, communicate with staff, and resolve logistical issues as they arise. Their role is vital in industries such as transportation, logistics, emergency services, and delivery companies.
More about Dispatch Manager jobs
What are the most commonly searched types of Dispatch jobs in Chester, NJ? The most popular types of Dispatch jobs in Chester, NJ are:
What cities near Chester, NJ are hiring for Dispatch Manager jobs? Cities near Chester, NJ with the most Dispatch Manager job openings:
Dispatch Manager jobs near you
Infographic showing various Dispatch Manager job openings in Chester, NJ as of June 2026, with employment types broken down into 97% Full Time, 2% Part Time, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $66,608 per year, or $32 per hour.

Senior Dispatch Manager

Contract Leasing Corporation

Piscataway, NJ • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

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Job description

 

Job Title: 

Senior Dispatch Manager

 

Department: 

Operations

 

Reports to:

Director of Customer Success

 

 

 

 

Purpose: As a Senior Dispatch Manager, you will lead and direct all dispatch operations, ensuring the timely and accurate delivery of trailers across the country. Manage the fulfillment of specific large strategic accounts. This role provides strategic leadership for logistics coordination, fleet management, order processing, and quality control — driving team performance, exceptional customer satisfaction, and continuous operational improvement.

Roles and Responsibilities:      

·         Lead, develop, and mentor the dispatch team; set clear performance expectations and conduct regular coaching and performance reviews.

·         Serve as the primary escalation point for customer issues, ensuring extraordinary service that upholds and strengthens our brand reputation.

·         Oversee logistics coordination including inbound and outbound asset documentation, optimizing workflow efficiency across the team.

·         Maintain and enforce documentation standards for shipping, handling, and inventory logs using Monday.com.

·         Manage fleet tracking systems and ensure internal databases are current with location, status, and service details of leased trailers.

·         Develop, implement, and continuously improve dispatch procedures, policies, and best practices.

·         Build and maintain strong relationships with customers, carriers, and vendors through effective negotiation and communication.

·         Collaborate with the Director of Customer Success and cross-functional partners on operational goals and strategic initiatives.

·         Monitor team KPIs and prepare regular performance and operational activity reports.

·         Other related operational and management tasks as assigned.

 

Knowledge, skills and abilities:

Advanced proficiency in Microsoft Word, Excel (required), Outlook, and the Internet.

Excellent time management, organizational, and communication skills; oral, written, and telephone.

Proven ability to lead teams through high-volume, fast-paced operational environments.

Advanced Excel skills required.

Minimum 3–5 years of experience supervising, coaching, and developing dispatch or logistics staff.

Strong leadership, team-building, and conflict-resolution capabilities.

Well organized, self-directed, and able to operate independently and cross-functionally.

Demonstrated strong negotiation skills with external customers and suppliers.

Demonstrated strong work ethic and integrity.

Familiarity with fleet management software and logistics platforms.

 

 

Education: Bachelor's degree in Logistics, Business Administration, or a related field preferred; High School Diploma or equivalent required. Minimum 5 years of progressive experience in dispatching, semi-trailer maintenance, leasing, or fleet management, with at least 2 years in a supervisory or management capacity. Heavy equipment leasing or fleet management experience may be substituted. In office in Piscataway, NJ.