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Dispatch Manager Jobs in Manasquan, NJ (NOW HIRING)

Mr. Rooter

Dispatcher & Customer Service Manager

Freehold, NJ · On-site

$17 - $21.25/hr

Manage and lead the dispatch and customer service team * Oversee daily scheduling and job coordination * Ensure consistent use of company processes and systems * Coach, train, and develop dispatch ...

Mr. Rooter Corporation

Dispatcher & CSR

Freehold, NJ · On-site

$16 - $22/hr

Communicating with dispatch, managers, and service professionals to coordinate jobs * Updating customer information and job details accurately in our systems * Adapting to customer needs and priority ...

Mr. Rooter

Dispatcher & CSR

Freehold, NJ · On-site

$16 - $22/hr

Communicating with dispatch, managers, and service professionals to coordinate jobs * Updating customer information and job details accurately in our systems * Adapting to customer needs and priority ...

Mr. Rooter

Dispatcher

Freehold, NJ · On-site

$18 - $22/hr

Rooter Plumbing, we're looking for motivated, dependable individuals to join our team as Dispatch ... Stay organized while managing multiple priorities * Are dependable and accountable * Learn new ...

Mr. Rooter

Customer Service Representative

Freehold, NJ · On-site

$16 - $18/hr

You will be the first point of contact for our customers, helping schedule service appointments, answer questions, and coordinate solutions with our dispatchers, managers, and service professionals.

Compass Group

DISPATCHER

Neptune, NJ · On-site

$25/hr

Coordinates and monitors Patient Transportation services activities through timely, accurate dispatch and management of customer transportation requests. Essential Duties and Responsibilities:

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Dispatch Manager information

See Manasquan, NJ salary details

$29.7K

$62.2K

$102.4K

How much do dispatch manager jobs pay per year?

As of Aug 29, 2026, the average yearly pay for dispatch manager in Manasquan, NJ is $62,223.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,500.00 and $70,700.00 per year, depending on experience, location, and employer.

What is a dispatch manager?

A Dispatch Manager is a professional responsible for overseeing the scheduling, coordination, and dispatching of vehicles, personnel, or shipments for a company. They work to ensure deliveries or services are completed efficiently and on time, often managing a team of dispatchers and drivers. Dispatch Managers use specialized software to track vehicles, communicate with staff, and resolve logistical issues as they arise. Their role is vital in industries such as transportation, logistics, emergency services, and delivery companies.

What does a dispatch manager do?

A dispatch manager works at a warehouse or a call center to ensure that the supply chain workflow of a company operates as efficiently as possible. As a dispatch manager, your job duties include training new employees, delegating tasks, coordinating the daily workload, documenting productivity, overseeing incoming and outgoing shipments, and reporting to senior management. The qualifications for a career as a dispatch manager are a bachelor’s degree in business management or logistics and experience in workflow organization or supply chain logistics. You need an organized, technical mindset and strong communication and leadership skills.

What are the key skills and qualifications needed to thrive as a dispatch manager, and why are they important?

To thrive as a Dispatch Manager, you need strong organizational skills, logistics knowledge, and experience in supply chain operations, often supported by a degree in business or logistics management. Familiarity with dispatch software, fleet management systems, and GPS tracking tools is typically required. Excellent communication, problem-solving abilities, and leadership are crucial soft skills for coordinating teams and resolving issues quickly. These skills ensure efficient operations, timely deliveries, and high customer satisfaction in a dynamic logistics environment.

How does a dispatch manager typically collaborate with drivers and other departments to ensure efficient operations?

A Dispatch Manager regularly coordinates with drivers, customer service representatives, and warehouse staff to optimize routes, address delivery issues, and ensure timely shipments. Effective communication is key, as the manager must quickly resolve delays or emergencies and relay updates to all stakeholders. They often use logistics software to monitor fleet performance and track shipments, fostering a collaborative environment where teamwork and adaptability are essential. This cross-departmental coordination helps maintain high service levels and operational efficiency.

What is the difference between Dispatch Manager vs Dispatch Coordinator?

AspectDispatch ManagerDispatch Coordinator
Required CredentialsHigh school diploma; some roles prefer certifications in logistics or transportationHigh school diploma; certifications in logistics or customer service beneficial
Work EnvironmentSupervises dispatch teams, manages operations, often in office or warehouse settingsCoordinates daily dispatch activities, interacts with drivers and clients, often in office settings
Employer & Industry UsageLogistics, transportation, delivery servicesLogistics, transportation, delivery services
Common Search & Comparison IntentUnderstanding managerial roles in dispatchUnderstanding coordination roles in dispatch

The Dispatch Manager oversees the entire dispatch operation, managing teams and ensuring efficient logistics. The Dispatch Coordinator focuses on scheduling and coordinating daily dispatch activities, often acting as a liaison between drivers and clients. Both roles are essential in logistics and transportation industries, but the Dispatch Manager holds a higher supervisory position with broader responsibilities.

More about Dispatch Manager jobs

What cities near Manasquan, NJ are hiring for Dispatch Manager jobs?

Cities near Manasquan, NJ with the most Dispatch Manager job openings:

Dispatch Manager jobs near you
Infographic showing various Dispatch Manager job openings in Manasquan, NJ as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $62,223 per year, or $29.9 per hour.

Dispatcher & Customer Service Manager

Mr. Rooter Plumbing Of Central New Jersey

Freehold, NJ • On-site

$17 - $21.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago

Job description

Dispatcher & Customer Service Manager

Leadership Opportunity | Mr. Rooter Plumbing

We are seeking a Dispatcher & Customer Service Manager to lead, train, and elevate our dispatch and customer service team. This is a key leadership role responsible for driving operational efficiency, customer satisfaction, and team performance.

Due to company growth, this position is ideal for an experienced dispatcher, office manager, or customer service leader who thrives in a fast-paced service environment and is ready to take the next step in their career.


Why Join Our Team

  • Competitive salary based on experience
  • Performance-based incentives
  • Paid time off
  • 401(k) with company match
  • Health, dental, and vision insurance
  • Ongoing leadership training and professional development
  • Long-term growth and advancement opportunities

This is an opportunity to join a respected, growth-oriented company that values integrity, accountability, teamwork, and excellence.


About the Role

As the Dispatcher & Customer Service Manager, you will oversee daily office operations related to dispatching and customer communication. You will ensure calls are handled professionally, schedules are optimized, and customers receive a best-in-class experience from first contact through job completion.

You will work closely with ownership, management, and service professionals to align operations with company goals.


Key Responsibilities

  • Manage and lead the dispatch and customer service team
  • Oversee daily scheduling and job coordination
  • Ensure consistent use of company processes and systems
  • Coach, train, and develop dispatch and customer service staff
  • Monitor KPIs including booking rate, customer satisfaction, and efficiency
  • Handle escalated customer concerns and ensure timely resolution
  • Collaborate with management to improve workflows and performance
  • Maintain a positive, accountable, team-oriented office culture

Requirements

  • Previous experience in dispatching, customer service management, or office management (service industry preferred)
  • Strong leadership and coaching skills
  • Excellent communication and organizational abilities
  • Ability to manage multiple priorities in a fast-paced environment
  • Comfortable using Service Titan dispatch software, and digital tools
  • Professional demeanor and high attention to detail

How to Apply

We are interviewing now, and interview slots are limited.

Apply online or contact management directly to be considered.

If you’re ready to lead a team, drive results, and grow your career with a company that invests in its people, apply today.

Apply