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Dispatch Manager Jobs in Bessemer, AL (NOW HIRING)

AMR

Dispatch Associate

Birmingham, AL · On-site

$21/hr

Dispatchers will proficiently monitor and respond to calls and emails using established call handling time leveraging the communication and information management system to deliver excellent customer ...

AMR

Dispatch Associate

Birmingham, AL · On-site

$21/hr

Dispatchers will proficiently monitor and respond to calls and emails using established call handling time leveraging the communication and information management system to deliver excellent customer ...

Global Medical Response

Dispatch Associate

Birmingham, AL · On-site

$21/hr

Dispatchers will proficiently monitor and respond to calls and emails using established call handling time leveraging the communication and information management system to deliver excellent customer ...

Truway Transit Group

Dispatcher

Birmingham, AL · On-site

Associate's or Bachelor's degree in logistics, transportation management, or a related field. * Experience working with large motor coach fleets or in a similar dispatch role. * Familiarity with ...

Copart, Inc.

Dispatcher

Birmingham, AL · On-site

$21.05 - $23.71/hr

Manage vendor relationships. * Performs other duties as assigned. Required Skills & Experience: * Two years dispatch experience. * One year customer service skills experience. * High School Diploma ...

Southern Tire Mart

Dispatcher

Bessemer, AL · On-site

Previous customer service, dispatch, counter sales, or administrative experience preferred * Strong communication and multitasking skills * Basic computer skills and ability to learn shop management ...

Aire Serv

Dispatcher

Birmingham, AL · On-site

$15 - $20/hr

As a Dispatcher supporting our team, you will be responsible for organizing and managing the daily ... Dispatch technicians. * Answer inbound calls. * Check in all equipment and packages delivered to ...

City of Pelham, AL

Dispatcher

Pelham, AL · On-site

$46K - $66K/yr

Customer Service - Manages difficult or emotional customer situations; Responds promptly to ... Dispatch operations. The employee is regularly required to talk and listen/hear. The employee is ...

City of Pelham, AL

Dispatcher

Pelham, AL

$46K - $66K/yr

Customer Service - Manages difficult or emotional customer situations; Responds promptly to ... Dispatch operations. The employee is regularly required to talk and listen/hear. The employee is ...

Ontime Service

Dispatcher

Hoover, AL · On-site

Dispatch technicians efficiently to customer locations * Communicate job details between technicians and customers * Process permits, schedule inspections, and coordinate with vendors * Debrief ...

COASTAL ECOLOGY GROUP

Dispatcher

Alabaster, AL · On-site

$50K - $60K/yr

Dispatcher | Alabaster, AL (Onsite) Are you ready to make a meaningful impact every day? CEG ... Coordinate with the Fleet Manager and Shop Foreman on equipment maintenance, balancing customer ...

COASTAL ECOLOGY GROUP

Dispatcher

Alabaster, AL

$50K - $60K/yr

Dispatcher | Alabaster, AL (Onsite) Are you ready to make a meaningful impact every day? CEG ... Coordinate with the Fleet Manager and Shop Foreman on equipment maintenance, balancing customer ...

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All JobsDispatch JobsDispatch Manager JobsDispatch Manager Jobs in Bessemer, AL

Dispatch Manager information

See Bessemer, AL salary details

$26.9K

$56.3K

$92.6K

How much do dispatch manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for dispatch manager in Bessemer, AL is $56,286.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,900.00 and $64,000.00 per year, depending on experience, location, and employer.

What is a dispatch manager?

A Dispatch Manager is a professional responsible for overseeing the scheduling, coordination, and dispatching of vehicles, personnel, or shipments for a company. They work to ensure deliveries or services are completed efficiently and on time, often managing a team of dispatchers and drivers. Dispatch Managers use specialized software to track vehicles, communicate with staff, and resolve logistical issues as they arise. Their role is vital in industries such as transportation, logistics, emergency services, and delivery companies.

What does a dispatch manager do?

A dispatch manager works at a warehouse or a call center to ensure that the supply chain workflow of a company operates as efficiently as possible. As a dispatch manager, your job duties include training new employees, delegating tasks, coordinating the daily workload, documenting productivity, overseeing incoming and outgoing shipments, and reporting to senior management. The qualifications for a career as a dispatch manager are a bachelor’s degree in business management or logistics and experience in workflow organization or supply chain logistics. You need an organized, technical mindset and strong communication and leadership skills.

What are the key skills and qualifications needed to thrive as a dispatch manager, and why are they important?

To thrive as a Dispatch Manager, you need strong organizational skills, logistics knowledge, and experience in supply chain operations, often supported by a degree in business or logistics management. Familiarity with dispatch software, fleet management systems, and GPS tracking tools is typically required. Excellent communication, problem-solving abilities, and leadership are crucial soft skills for coordinating teams and resolving issues quickly. These skills ensure efficient operations, timely deliveries, and high customer satisfaction in a dynamic logistics environment.

How does a dispatch manager typically collaborate with drivers and other departments to ensure efficient operations?

A Dispatch Manager regularly coordinates with drivers, customer service representatives, and warehouse staff to optimize routes, address delivery issues, and ensure timely shipments. Effective communication is key, as the manager must quickly resolve delays or emergencies and relay updates to all stakeholders. They often use logistics software to monitor fleet performance and track shipments, fostering a collaborative environment where teamwork and adaptability are essential. This cross-departmental coordination helps maintain high service levels and operational efficiency.

What is the difference between Dispatch Manager vs Dispatch Coordinator?

AspectDispatch ManagerDispatch Coordinator
Required CredentialsHigh school diploma; some roles prefer certifications in logistics or transportationHigh school diploma; certifications in logistics or customer service beneficial
Work EnvironmentSupervises dispatch teams, manages operations, often in office or warehouse settingsCoordinates daily dispatch activities, interacts with drivers and clients, often in office settings
Employer & Industry UsageLogistics, transportation, delivery servicesLogistics, transportation, delivery services
Common Search & Comparison IntentUnderstanding managerial roles in dispatchUnderstanding coordination roles in dispatch

The Dispatch Manager oversees the entire dispatch operation, managing teams and ensuring efficient logistics. The Dispatch Coordinator focuses on scheduling and coordinating daily dispatch activities, often acting as a liaison between drivers and clients. Both roles are essential in logistics and transportation industries, but the Dispatch Manager holds a higher supervisory position with broader responsibilities.

More about Dispatch Manager jobs

What are the most commonly searched types of Dispatch jobs in Bessemer, AL?

The most popular types of Dispatch jobs in Bessemer, AL are:

What are popular job titles related to Dispatch Manager jobs in Bessemer, AL?

For Dispatch Manager jobs in Bessemer, AL, the most frequently searched job titles are:

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The top searched job categories for Dispatch Manager jobs in Bessemer, AL are:

What cities near Bessemer, AL are hiring for Dispatch Manager jobs?

Cities near Bessemer, AL with the most Dispatch Manager job openings:

Dispatch Manager jobs near you
Infographic showing various Dispatch Manager job openings in Bessemer, AL as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $56,286 per year, or $27.1 per hour.

Dispatch Associate

AMR

Birmingham, AL • On-site

$21/hr

Full-time

Posted 17 days ago

Job description

More Information about this Job
Dispatcher
Hourly rates starting at $21.00+ DOE
IMMEDIATE HIRING! Dispatch FULL-TIME Opportunity
We're hiring Dispatchers that will respond to emergency and non-emergency calls for ambulance and transportation services. This person assigns and routes transportation requests and can provide clear communication in all situations to ensure quality support and care to our customers.
Responsibilities:
  • Dispatchers will proficiently monitor and respond to calls and emails using established call handling time leveraging the communication and information management system to deliver excellent customer support to providers, facilities and member representatives.
  • Use appropriate methods to schedule, assign, review and route transportation requests.
  • Clearly document communications following protocols and processes, and properly identify and escalate issues as necessary.
  • Effectively communicate trip data including confirmations, routing time, issues and performance.
  • Dispatchers will work collaboratively and in a professional manner with all allied health and public safety personnel as well as your fellow coworkers.
  • Successful Dispatchers will demonstrate organization, multitasking and time management skills.

Minimum Required Qualifications:
  • High school diploma or equivalent (GED)
  • Some work experience, preferably in dispatch or routing calls in customer service

Why Choose Lifeguard? Lifeguard Ambulance Service is one of Global Medical Response's (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at www.AtaMomentsNotice.com.
GMR's Core Behaviors-keep care at the center, raise your hand, seek to understand, find a way together and be accountable-unite our teams and set us apart in emergency medical services.
EEO Statement
Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.
More Information about this Job
Check out our careers site benefits page to learn more about our benefit options.

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