ZipRecruiter

Log In

1

Dispatch Director Jobs in Spokane, WA (NOW HIRING)

City of Spokane

Police Radio Dispatcher I

Spokane, WA

$49K - $77K/yr

Dispatches additional police units on trouble calls as directed. Relays messages between mobile ... Computer Aided Dispatch (CAD) system and mobile data terminals. Dispatches mobile units in ...

City of Spokane, WA

Police Radio Dispatcher I

Spokane, WA · On-site

$49K - $77K/yr

Dispatches additional police units on trouble calls as directed. * Relays messages between mobile ... Dispatch (CAD) system and mobile data terminals. * Dispatches mobile units in accordance with ...

next page

Showing results 1-20

All JobsDispatch JobsDispatch Director JobsDispatch Director Jobs in Spokane, WA

Dispatch Director information

See Spokane, WA salary details

$30.3K

$63.6K

$104.7K

How much do dispatch director jobs pay per year?

As of Sep 8, 2026, the average yearly pay for dispatch director in Spokane, WA is $63,588.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,500.00 and $72,300.00 per year, depending on experience, location, and employer.

What does a dispatch director do?

A Dispatch Director oversees the operations of a dispatch department, ensuring that resources such as vehicles, personnel, and equipment are allocated efficiently and safely. They are responsible for managing dispatch staff, developing procedures, and implementing technology to optimize the dispatch process. Additionally, Dispatch Directors monitor performance metrics, address service issues, and ensure compliance with industry regulations and company policies. Their goal is to ensure timely and effective coordination of services, often in industries like transportation, emergency services, or logistics.

What are the key skills and qualifications needed to thrive as a dispatch director, and why are they important?

To thrive as a Dispatch Director, you need a strong background in logistics management, operational planning, and staff supervision, often supported by a relevant bachelor's degree and experience in transportation or supply chain. Familiarity with dispatch software, fleet management systems, and regulatory compliance is essential for overseeing daily operations. Excellent leadership, problem-solving, and communication skills help manage teams and coordinate effectively under pressure. These competencies ensure efficient dispatch operations, timely service delivery, and organizational success.

How does a dispatch director typically collaborate with other departments to ensure efficient operations?

A Dispatch Director regularly works with departments such as operations, customer service, logistics, and fleet management to coordinate schedules, resolve issues, and optimize resource allocation. Effective collaboration involves frequent communication to anticipate and address challenges, align on priorities, and implement process improvements. By fostering strong interdepartmental relationships, the Dispatch Director helps ensure timely deliveries, high customer satisfaction, and smooth day-to-day operations.

What is the difference between Dispatch Director vs Dispatch Supervisor?

AspectDispatch DirectorDispatch Supervisor
CredentialsRelevant experience, sometimes certifications in logistics or transportation managementSimilar credentials, often with additional supervisory or management training
Work EnvironmentOversees multiple teams or departments, strategic planningManages daily dispatch operations, team oversight
Employer & IndustryLogistics, transportation, emergency servicesTransportation, delivery services, emergency response

The Dispatch Director typically holds a higher-level, strategic role overseeing dispatch operations across departments, while the Dispatch Supervisor manages daily dispatch activities and team supervision. Both roles require relevant experience and certifications, but the Director focuses on broader planning and coordination, whereas the Supervisor handles operational execution.

Is dispatch a stressful job?

Dispatch directors and dispatchers often work in fast-paced environments that require quick decision-making and multitasking, which can lead to stress. The job involves managing schedules, coordinating with drivers or teams, and handling emergencies, making stress levels vary based on workload and industry demands.

Is it hard to get hired as a dispatch director?

Getting hired as a dispatch director can be competitive, as it requires relevant experience in logistics, transportation, or emergency services, along with strong organizational and communication skills. Employers often seek candidates with leadership abilities and familiarity with dispatch software or systems, and some positions may require certifications or a background check.

What are the most commonly searched types of Dispatch jobs in Spokane, WA?

The most popular types of Dispatch jobs in Spokane, WA are:

What are popular job titles related to Dispatch Director jobs in Spokane, WA?

For Dispatch Director jobs in Spokane, WA, the most frequently searched job titles are:

What job categories do people searching Dispatch Director jobs in Spokane, WA look for?

The top searched job categories for Dispatch Director jobs in Spokane, WA are:

What cities near Spokane, WA are hiring for Dispatch Director jobs?

Cities near Spokane, WA with the most Dispatch Director job openings:

Dispatch Director jobs near you
Infographic showing various Dispatch Director job openings in Spokane, WA as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $63,588 per year, or $30.6 per hour.

Customer Service Dispatcher

Spokane, WA • On-site

R & R HEATING AND AIR CONDITIONING INC
See more jobs at R & R HEATING AND AIR CONDITIONING INCexternal

$21 - $25/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 21 days ago

Job description

We are looking for a motivated Dispatcher to join our Customer Service Team at R&R Heating & Air Conditioning. This position is designed for proactive professionals who are eager to serve as the heartbeat of our daily operations, manage the dispatch board, and maximize efficiency. You’ll work hand-in-hand with internal teams to set our technicians up for success every day, juggling shifting priorities and resolving customer inquiries efficiently while upholding our values of reliability and excellence in customer care.

About Us
R&R Heating & Air Conditioning is a local, family-owned business that has been serving our area's community for over 40 years. We are dedicated to quality, serving our community, and deeply investing in our team. This is a place to build a lifetime career in a skilled trade, not just a job. We support our people with structured training, direct investment, and a strong culture of promotion from within.

Key Responsibilities

  • Manage and optimize the dispatch board to ensure maximum efficiency and productivity
  • Dispatch technicians based on skillset, availability, urgency, and location
  • Coordinate and schedule sold work (installations, repairs, and projects)
  • Resolve customer concerns quickly, professionally, and with care
  • Accurately document and update all job information in ServiceTitan
  • Support field teams to ensure smooth workflow and job completion

Qualifications

  • Strong organizational and multitasking skills
  • Excellent communication skills (both with customers and internal teams)
  • High attention to detail and accuracy
  • Maintain clean organized office environment
  • Ability to adapt quickly and stay effective as priorities shift throughout the day
  • Proficient with complex software interfaces

Additional Skills (Preferred but Not Required)

  • Experience dispatching for a service based company
  • Familiarity with Service Titan or similar software
  • Basic understanding of HVAC plumbing and electrical systems
  • Experience using software or logic-based systems to minimize drive time 

What We Offer

  • Clear career path and advancement opportunities
  • Competitive Pay
  • CEU/licensing reimbursement 
  • Paid time off and 6 paid holidays
  • 80% company paid Medical & Dental insurance for employees
  • Kayaks and paddleboards available for employee use
  • Employer Paid Life Insurance with EAP
  • Seasonal Event Tickets
  • 401(k) with company match
  • A team-focused culture that values safety, accountability, and growth

Join the team that builds more than just HVAC systems—we build careers.
 Apply today and grow with R&R Heating and Air Conditioning.