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Dispatch Director Jobs in Baton Rouge, LA (NOW HIRING)

Acadian Ambulance Service

Dispatcher

Baton Rouge, LA · On-site

Receive and dispatch emergency requests for ground and air ambulance responses: direct inbound and outbound telephone calls to appropriate departments, internal and external. EQUIPMENT: Computers ...

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Dispatch Director information

See Baton Rouge, LA salary details

$28.8K

$60.4K

$99.4K

How much do dispatch director jobs pay per year?

As of Sep 5, 2026, the average yearly pay for dispatch director in Baton Rouge, LA is $60,388.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,100.00 and $68,700.00 per year, depending on experience, location, and employer.

What does a dispatch director do?

A Dispatch Director oversees the operations of a dispatch department, ensuring that resources such as vehicles, personnel, and equipment are allocated efficiently and safely. They are responsible for managing dispatch staff, developing procedures, and implementing technology to optimize the dispatch process. Additionally, Dispatch Directors monitor performance metrics, address service issues, and ensure compliance with industry regulations and company policies. Their goal is to ensure timely and effective coordination of services, often in industries like transportation, emergency services, or logistics.

What are the key skills and qualifications needed to thrive as a dispatch director, and why are they important?

To thrive as a Dispatch Director, you need a strong background in logistics management, operational planning, and staff supervision, often supported by a relevant bachelor's degree and experience in transportation or supply chain. Familiarity with dispatch software, fleet management systems, and regulatory compliance is essential for overseeing daily operations. Excellent leadership, problem-solving, and communication skills help manage teams and coordinate effectively under pressure. These competencies ensure efficient dispatch operations, timely service delivery, and organizational success.

How does a dispatch director typically collaborate with other departments to ensure efficient operations?

A Dispatch Director regularly works with departments such as operations, customer service, logistics, and fleet management to coordinate schedules, resolve issues, and optimize resource allocation. Effective collaboration involves frequent communication to anticipate and address challenges, align on priorities, and implement process improvements. By fostering strong interdepartmental relationships, the Dispatch Director helps ensure timely deliveries, high customer satisfaction, and smooth day-to-day operations.

What is the difference between Dispatch Director vs Dispatch Supervisor?

AspectDispatch DirectorDispatch Supervisor
CredentialsRelevant experience, sometimes certifications in logistics or transportation managementSimilar credentials, often with additional supervisory or management training
Work EnvironmentOversees multiple teams or departments, strategic planningManages daily dispatch operations, team oversight
Employer & IndustryLogistics, transportation, emergency servicesTransportation, delivery services, emergency response

The Dispatch Director typically holds a higher-level, strategic role overseeing dispatch operations across departments, while the Dispatch Supervisor manages daily dispatch activities and team supervision. Both roles require relevant experience and certifications, but the Director focuses on broader planning and coordination, whereas the Supervisor handles operational execution.

Is dispatch a stressful job?

Dispatch directors and dispatchers often work in fast-paced environments that require quick decision-making and multitasking, which can lead to stress. The job involves managing schedules, coordinating with drivers or teams, and handling emergencies, making stress levels vary based on workload and industry demands.

Is it hard to get hired as a dispatch director?

Getting hired as a dispatch director can be competitive, as it requires relevant experience in logistics, transportation, or emergency services, along with strong organizational and communication skills. Employers often seek candidates with leadership abilities and familiarity with dispatch software or systems, and some positions may require certifications or a background check.

What are the most commonly searched types of Dispatch jobs in Baton Rouge, LA?

The most popular types of Dispatch jobs in Baton Rouge, LA are:

What are popular job titles related to Dispatch Director jobs in Baton Rouge, LA?

For Dispatch Director jobs in Baton Rouge, LA, the most frequently searched job titles are:

What job categories do people searching Dispatch Director jobs in Baton Rouge, LA look for?

The top searched job categories for Dispatch Director jobs in Baton Rouge, LA are:

What cities near Baton Rouge, LA are hiring for Dispatch Director jobs?

Cities near Baton Rouge, LA with the most Dispatch Director job openings:

Dispatch Director jobs near you
Infographic showing various Dispatch Director job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $60,388 per year, or $29 per hour.

Dispatcher

Acadian Ambulance Service

Baton Rouge, LA • On-site

Full-time

Re-posted 19 days ago

Acadian Ambulance Service rating

5.6

Company rating: 5.6 out of 10

Based on 120 frontline employees who took The Breakroom Quiz

807th of 898 rated healthcare providers

Job description

JOB SUMMARY: Receive and dispatch emergency requests for ground and air ambulance responses: direct inbound and outbound telephone calls to appropriate departments, internal and external.
EQUIPMENT: Computers, telephones, printers, pagers, and other related equipment items not specifically listed may be added as new items are introduced.
DUTIES AND RESPONSIBILITIES: Except as explicitly noted, the following functions are considered essential to this position.
  • Assists ground and/or air resources for emergency responses.
  • Coordinates first responder notification of fire departments and other agencies as required.
  • Receives and keypunches requests for ground and air response.
  • Documents daily activity.
  • Provides pre-arrival instructions using EMD.
  • Trains new Communication Center employees as requested.

These duties, responsibilities, requirements, and conditions are not intended to be all-inclusive and may be expanded to include other duties, responsibilities, requirements, and conditions.
QUALIFICATIONS:
  • High School Diploma or GED.
  • Minimum 1 year of emergency dispatch required. Sign-on bonuses available for those with 2+ years of experience.
  • National and/or State certification as an Emergency Medical Technician or higher, determined by appropriate state requirements, preferred.
  • Completion of the EMD certification is required.

INTERPERSONAL REQUIREMENTS:
  • Maintain social, ethical, and organizational norms.
  • Achieve the accomplishment of all task details, no matter how small.
  • Maintain strong personal motivation; develop a sense of ownership of your work and results.
  • Must have a sense of urgency for all work performed.
  • Must maintain professionalism and respect with patients, co-workers, emergency service providers, healthcare workers, and the general public.

TRAINING REQUIREMENTS:
  • Orientation to job requirements.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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