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Dispatch Coordinator Jobs in Blue Ridge, VA (NOW HIRING)

Zūm

Dispatcher / Trip Coordinator

Roanoke, VA · On-site

$30 - $33/hr

This role encompasses the complete dispatch lifecycle--from daily route assignments and driver coordination to emergency response and real-time problem-solving. You'll ensure seamless service ...

Zūm

Dispatcher / Trip Coordinator

Roanoke, VA · On-site

This role encompasses the complete dispatch lifecycle-from daily route assignments and driver coordination to emergency response and real-time problem-solving. You'll ensure seamless service delivery ...

company761

Dispatcher / Driver Manager

Roanoke, VA · On-site

This role is responsible for coordinating daily dispatch activities, managing driver performance, and ensuring timely, safe, and efficient delivery of loads. The ideal candidate will have strong ...

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Dispatch Coordinator information

See Blue Ridge, VA salary details

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$32

How much do dispatch coordinator jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for dispatch coordinator in Blue Ridge, VA is $20.67, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $28.41 per hour, depending on experience, location, and employer.

What is a dispatch coordinator?

A dispatch coordinator oversees the dispatching of vehicles, such as a delivery truck or emergency service unit. As a dispatch coordinator, your job duties include tracking where vehicles are and communicating information over your phone or radio system. If you work in emergency services, you’re responsible for answering calls and dispatching ambulances, police cars, and fire trucks to assist people. If you work in the trucking industry, you coordinate shipping orders, schedule routes, and may need to keep track of driving time to ensure safety regulations. Qualifications for this career include the ability to stay calm and focused under pressure as well as excellent multitasking skills. You should have at least a high school diploma or GED certificate, and certification may be required depending on your state.

What does a dispatch coordinator do?

A Dispatch Coordinator is responsible for organizing and managing the scheduling and dispatching of personnel, vehicles, or shipments for a company. They communicate with drivers, service technicians, or delivery teams to ensure timely and efficient operations. Their duties often include monitoring schedules, handling customer inquiries, updating tracking systems, and resolving any logistical issues that arise during transit. Dispatch Coordinators play a crucial role in maintaining smooth day-to-day operations, particularly in transportation, logistics, and field service industries.

How does a dispatch coordinator typically interact with drivers and other departments to ensure smooth operations?

A Dispatch Coordinator serves as a central communication hub, regularly coordinating with drivers, customer service teams, and warehouse staff to ensure timely and accurate deliveries. They provide drivers with detailed route information, handle schedule adjustments, and quickly address any issues that arise during transit. Effective communication and problem-solving skills are vital, as the role often involves managing unexpected delays or changes while keeping all departments informed and aligned. This collaborative approach helps maintain high service levels and operational efficiency.

What are the key skills and qualifications needed to thrive as a dispatch coordinator, and why are they important?

To thrive as a Dispatch Coordinator, you need strong organizational skills, attention to detail, and a solid understanding of logistics or supply chain processes, often supported by a high school diploma or relevant experience. Familiarity with dispatch software, GPS tracking systems, and Microsoft Office is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure set standout candidates apart. These skills are crucial for efficiently managing schedules, resolving issues quickly, and ensuring smooth transportation or delivery operations.

What is the difference between Dispatch Coordinator vs Logistics Coordinator?

AspectDispatch CoordinatorLogistics Coordinator
Required CredentialsHigh school diploma; some roles may require logistics or transportation certificationsHigh school diploma; often preferred certifications in logistics or supply chain management
Work EnvironmentTransportation companies, delivery services, fleet managementSupply chain firms, warehouses, distribution centers
Employer & Industry UsageTransportation and delivery industriesLogistics, supply chain, and distribution sectors
Common Search & Comparison IntentUnderstanding roles in transportation and deliveryUnderstanding broader supply chain coordination

The main difference is that a Dispatch Coordinator primarily manages the scheduling and routing of transportation vehicles and drivers, focusing on delivery operations. In contrast, a Logistics Coordinator oversees broader supply chain activities, including inventory management, procurement, and overall logistics planning. Both roles require strong organizational skills and may share similar certifications, but their focus areas and work environments differ within the transportation and supply chain industries.

Is it hard to get hired as a dispatch coordinator?

Getting hired as a dispatch coordinator can vary depending on experience, industry demand, and location. Strong organizational skills, knowledge of dispatch software, and relevant certifications can improve job prospects, but competition may exist for entry-level positions.
More about Dispatch Coordinator jobs

What are the most commonly searched types of Dispatch jobs in Blue Ridge, VA?

The most popular types of Dispatch jobs in Blue Ridge, VA are:

What job categories do people searching Dispatch Coordinator jobs in Blue Ridge, VA look for?

The top searched job categories for Dispatch Coordinator jobs in Blue Ridge, VA are:

What cities near Blue Ridge, VA are hiring for Dispatch Coordinator jobs?

Cities near Blue Ridge, VA with the most Dispatch Coordinator job openings:

Dispatch Coordinator jobs near you
Infographic showing various Dispatch Coordinator job openings in Blue Ridge, VA as of August 2026, with employment types broken down into 74% Full Time, 19% Part Time, and 7% Temporary. Highlights an 93% In-person, and 7% Hybrid job distribution, with an average salary of $42,990 per year, or $20.7 per hour.

Dispatcher / Trip Coordinator

Zūm

Roanoke, VA • On-site

$30 - $33/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 days ago

Zūm rating

7.3

Company rating: 7.3 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

5th of 22 rated coach operators

Job description

About Zūm:
Zūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX  is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 6,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.

About the Role 

We're seeking an experienced Dispatcher to lead daily transportation operations and serve as the critical communication hub at our Howard location. This role encompasses the complete dispatch lifecycle—from daily route assignments and driver coordination to emergency response and real-time problem-solving. You'll ensure seamless service delivery by orchestrating drivers, vehicles, and routes while maintaining constant communication with school districts, families, and internal teams. You'll be the operational heartbeat of our transportation service, ensuring every student gets to school safely and on time, every single day.

What Makes You Successful in This Role

You're the calm in the storm, the person who can juggle ten things at once and still remember to check in on that driver who's running five minutes behind. You thrive when the phones are ringing, routes need adjusting, and a bus just broke down on Main Street. You're a quick thinker who stays cool under pressure, makes smart decisions on the fly, and somehow manages to keep everyone informed and on track. You genuinely enjoy being the go-to problem solver, whether you're helping a new driver navigate an unfamiliar route, coordinating with the shop on a repair, or reassuring a parent that their child's bus is on the way. You've got great communication skills, a knack for prioritizing what matters most, and the kind of steady, reliable presence that makes people trust you to get things handled.
Responsibilities:
Daily Operations & Route Management
  • Direct and monitor daily assignments, schedule drivers, and assign vehicles to ensure full route coverage and on-time completion of all driver activities.
  • Communicate all relevant details of driving assignments to drivers to ensure proper execution, and assist with routing directions and special service assignments.
  • Coordinate vehicle service and repairs with the Maintenance Manager to ensure uninterrupted service delivery.
Communication & Emergency Response
  • Respond to emergency calls and coordinate the emergency response network.
  • Notify stakeholders and location personnel of all route changes, emergencies, accidents, breakdowns, or service disruptions, and handle customer concerns promptly and professionally.
  • Provide real-time operational support to drivers including assistance with traffic issues, routing questions, and emergency situations, escalating unresolved issues appropriately.
Compliance & Administrative Operations
  • Maintain route documentation and records including contracts, customer information, route changes, maps, vehicle assignments, and driver details to ensure accuracy and compliance with district and state requirements.
  • Ensure strict adherence to dispatch standard operating procedures and recommend disciplinary action for policy violations in coordination with management.
  • Track and document operational activities, incidents, and communications for reporting purposes while partnering with Location Manager and Safety Manager on compliance objectives.
 
Requirements:
Basic Qualifications:
  • High school diploma or equivalentProficiency with Microsoft or G Suite applications (Sheets, Docs, Slides, etc.).
  • Experience in high-pressure, time-sensitive operations (e.g., transportation, logistics, field services, customer service, hospitality, or similar fast-paced environments).
Preferred Qualifications:
  • Background in a leadership, supervisory, or management capacity within fast-paced operational environments.
  • Previous school busing or transportation experience, either as a driver or dispatcher is a plus.
  • Knowledge of state DOT/DMV safety rules and company compliance expectations.
  • Excellent oral and written communication skills with strong interpersonal abilitiesExperience working in a union environment.
  • Comprehensive knowledge of the local area, including traffic patterns, road restrictions, neighborhoods, and geography of the school district is highly desirableStrong organizational, prioritization, and time management skills with demonstrated ability to manage multiple tasks simultaneously, coordinate scheduling and task assignments, maintain accurate records and filing systems, and track assets and inventory.
The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of bonus, equity, or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay range for this role in $30-$33/hr.

Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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