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Dispatch Associate Jobs in Wallingford, CT (NOW HIRING)

Equipment Associate - ROS

Canton, CT · On-site

$15.50 - $20.50/hr

... Associate ready to grow their career with the leading company in the industry. Our goal is to make ... Dispatch Quality check on all units and equipment, verifying rent ready status prior to loading ...

Equipment Associate - ROS

Canton, CT · On-site

$15.50 - $20.50/hr

... Associate ready to grow their career with the leading company in the industry. Our goal is to make ... Dispatch Quality check on all units and equipment, verifying rent ready status prior to loading ...

Equipment Associate - ROS

Chester, CT · On-site

$15.25 - $20/hr

... Associate ready to grow their career with the leading company in the industry. Our goal is to make ... Maintain inventory spaces, communicate accurate counts to Dispatch * Quality check on all units and ...

Equipment Associate - ROS

Canton, CT · On-site

$15.50 - $20.50/hr

... Associate ready to grow their career with the leading company in the industry. Our goal is to make ... Dispatch Quality check on all units and equipment, verifying rent ready status prior to loading ...

Call Center

East Hartford, CT · On-site

$16 - $19.75/hr

Must have a High School Diploma, or equivalent; six months minimum experience in call center/dispatcher experience In lieu of an Associate degree without call center experience Must be able to pass ...

Transportation Clerk

Cheshire, CT · On-site

$18 - $22.50/hr

As a Transportation Dispatch Clerk - you will be responsible for scheduling drivers for daily ... Proficiency in English (written and verbal) to effectively communicate with associates and ...

Transportation Clerk

Cheshire, CT · On-site

$18 - $22.50/hr

As a Transportation Dispatch Clerk - you will be responsible for scheduling drivers for daily ... Proficiency in English (written and verbal) to effectively communicate with associates and ...

All Tilcon Connecticut employees are expected to partner with associates and management of Tilcon ... Dispatching - must be able to complete dispatch duties for support as needed * Scheduling of ...

Logistics Associate I

New Haven, CT · On-site

$18.25 - $25/hr

... to dispatcher or dispatch systems, to patient care areas in support of the SLA to ensure the continuity of patient care. * 1.1 In response to shift leader direction of Service Response Center ...

Logistics Associate I

New Haven, CT · On-site

$18.25 - $25/hr

... to dispatcher or dispatch systems, to patient care areas in support of the SLA to ensure the continuity of patient care. * 1.1 In response to shift leader direction of Service Response Center ...

All Tilcon Connecticut employees are expected to partner with associates and management of Tilcon ... Dispatching - must be able to complete dispatch duties for support as needed * Scheduling of ...

Showing results 21-40

Dispatch Associate information

See Wallingford, CT salary details

$13

$28

$68

How much do dispatch associate jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for dispatch associate in Wallingford, CT is $28.94, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $25.77 per hour, depending on experience, location, and employer.

What is a dispatch associate?

Dispatch Associates are professionals responsible for coordinating the movement of goods, vehicles, or personnel to ensure efficient operations within a company. They typically manage schedules, communicate with drivers or staff, track shipments or deliveries, and resolve issues that arise during transit. Their role is crucial in industries like logistics, transportation, and warehousing, where timely and accurate dispatch is essential. Dispatch Associates use technology and strong organizational skills to keep operations running smoothly.

What are the key skills and qualifications needed to thrive as a dispatch associate, and why are they important?

To thrive as a Dispatch Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and basic office applications is typically required. Excellent communication, problem-solving, and multitasking abilities help you manage fast-paced environments and coordinate effectively with drivers and clients. These skills ensure timely and accurate dispatching, efficient operations, and high customer satisfaction.

What are some common challenges dispatch associates face, and how can they overcome them?

Dispatch Associates often encounter challenges such as managing high volumes of requests, adapting to last-minute schedule changes, and coordinating effectively with drivers and warehouse teams. Staying organized, using digital dispatching tools, and maintaining clear communication channels are key strategies for success. Proactively anticipating potential issues and keeping a calm, solution-oriented mindset can help Dispatch Associates manage stress and ensure timely deliveries.

What is the difference between Dispatch Associate vs Warehouse Associate?

AspectDispatch AssociateWarehouse Associate
Required CredentialsHigh school diploma, basic computer skills, familiarity with dispatch softwareHigh school diploma, physical ability, forklift certification (optional)
Work EnvironmentOffice setting, dispatch centers, logistics operationsWarehouse, storage facilities, distribution centers
Employer & Industry UsageLogistics companies, delivery services, transportation firmsWarehousing, retail distribution, manufacturing
Common Search & ComparisonYesYes

The Dispatch Associate primarily manages communication and coordination of deliveries, often working in an office environment with dispatch software. In contrast, the Warehouse Associate handles physical tasks like inventory management and order fulfillment within a warehouse setting. While both roles support logistics operations, their daily responsibilities and work environments differ significantly.

How to start a dispatch associate with no experience?

To start as a dispatch associate with no experience, focus on developing strong organizational and communication skills, and familiarize yourself with transportation management software. Entry-level roles often provide on-the-job training, so demonstrating reliability and a willingness to learn can help you secure a position.

Is it hard to get hired as a dispatch associate?

Getting hired as a dispatch associate typically requires good communication skills, organization, and sometimes prior experience with logistics or transportation software. The hiring process can vary by employer but often involves interviews and background checks; some roles may also require a valid driver's license or certification. Overall, the difficulty depends on the job market and individual qualifications, but entry-level positions are generally accessible to those with relevant skills and a clean background.

What are the most commonly searched types of Dispatch jobs in Wallingford, CT?

The most popular types of Dispatch jobs in Wallingford, CT are:

What are popular job titles related to Dispatch Associate jobs in Wallingford, CT?

For Dispatch Associate jobs in Wallingford, CT, the most frequently searched job titles are:

What cities near Wallingford, CT are hiring for Dispatch Associate jobs?

Cities near Wallingford, CT with the most Dispatch Associate job openings:

Infographic showing various Dispatch Associate job openings in Wallingford, CT as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $60,191 per year, or $28.9 per hour.

AAA Fleet Supervisor, Roadside Assistance - Newington

AAA Mid Atlantic

Newington, CT • On-site

$58K - $82K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago


AAA The Auto Club Group rating

7.4

Company rating: 7.4 out of 10

Based on 283 frontline employees who took The Breakroom Quiz

235th of 315 rated insurance


Job description

The AAA Newington Fleet is seeking an experienced Fleet Supervisor!! This individual will be responsible for managing day-to-day operations at our Fleet Office and working directly with drivers and other supervisors to make sure we've got our members covered. We're looking for a team-oriented individual with strong customer service and coaching experience. This supervisor's schedule will be 9am - 7pm, Sunday, Monday, Friday and Saturday. Days off are Tuesday, Wednesday and Thursday.

Minimum Qualifications:

  • Associate degree with major course work in business, organizational management or related field or equivalent.

  • 5+ years' work experience in an automotive or dispatch environment or 5 years of experience in a fast paced, high volume customer service or sales role or the combination of automotive/mechanical and customer service/sales experience.

  • 1+ years' leadership or supervisory experience.

  • Satisfactory completion of nationally recognized towing certification program such as the International Institute of Towing and Recovery (IITR) and Battery, Battery Warranty, Battery Sales and On-the-Go training classes in accordance with timelines established by AAA Club Alliance and AAA National Quality Standard 2.

  • Must possess and maintain a valid State Driver's License.

  • Satisfactory pre-and post-employment screening results, including criminal, drug and motor vehicle screening.

  • Ability to operate passenger vehicles and trucks with automatic and manual transmissions.

  • Must attain and maintain all state and local licensing requirements.

To the qualified candidate, we offer:

  • The starting base compensation for this position is $58,975 to $82,792 annually. The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience.

  • Monthly bonus potential based on team performance

  • Paid Time Off

  • 8 Paid Holidays

  • 401(k) plan

  • Medical, Dental and Vision Coverage

  • FREE Life Insurance

  • FREE AAA Membership (your choice of a Classic, Plus or Premium)

  • Tuition Reimbursement

The primary duties of the Roadside Assistance Club Fleet Supervisor are:

  • Assist Roadside Assistance (RA) Club Fleet Management with the effective operation of AAA Club Alliance location(s), providing leadership to the RA Club Fleet drivers, dispatch and administrative staff, ensure staffing levels, performance and sales goals are met or exceeded.

  • Achieve and maintain consistent high-quality performance in the investigation and resolution of member/Roadside Assistance Programs (RAP) customer concerns, and to meet/exceed AAA Quality Standards and AAA Club Alliance standards.

  • Deliver extraordinary customer service to AAA members, RAP customers, and other AAA customers.

  • Utilize the RA Call Receiving and Dispatching system, monitor facility performance and service goals, and ensure both are met or exceeded.

  • Supervise assigned Club Fleet Associates and operations efficiently to ensure that productivity measurements for revenue, sales and contractor expense savings off-sets expense bottom line of profit and loss statements.

  • Participate in interviewing and selection process for team members; conduct employee counseling sessions and disciplinary sessions; participate and recommend action regarding all other associate issues.

  • Write performance appraisals, conduct performance evaluations, and establish and monitor individual and team goals in conjunction with AAA Club Alliance's strategic and business plans.

  • Supervise driver activities, provide coaching and training; maintain time records and staff schedules.

  • Coordinate with RA Dispatch and Training to ensure day to day business decisions are in line with division objectives.

  • Ensure that vehicles assigned to fleet are maintained in safe operating condition and that operating systems function as designed by the manufacturer and that routine maintenance schedules are adhered to and maintained.

  • Ensure that all Federal, State, Local, regulations and Company policies and department guidelines are adhered to.

  • Handle difficult or escalated customer situations; respond promptly to customer needs; respond to requests for service and assistance; meet commitments and build/maintain positive work relationships with co-workers, other company associates and the public.

  • Investigate and resolve claims including, but not limited to, service delays, operator demeanor, service charges, mechanical repairs and vehicle damage from AAA Members and customers, ensuring all such issues are handled promptly in accordance with corporate and AAA standards.

  • Ensure safety procedures are followed and appropriate safety standards are met; maintain safe working conditions; order safety equipment as directed.

  • In conjunction with the Fleet Manager and Corporate Risk Manager, investigate accidents and injuries; initiate preventative measures. Ensure all incidents are appropriately documented.

  • Identify and recognize unsafe conditions or work practices and report accordingly.

  • Oversee the accounts payable & receivable functions in accordance with company policies and business line guidelines.

  • Implement and assist with the development of the Fleet Services work plan; assign work activities and projects; monitor work flows; review and evaluate work product, methods and procedures.

  • Perform analyses to maintain and improve cost effective utilization of resources.

  • Participate in budget preparation and administration; prepare cost estimates for budget recommendations; submit justifications for staffing, equipment, materials and supplies; monitor and control expenditures.

  • Respond to Roadside Assistance service requests and provide emergency services and/or towing for AAA members and customers in a prompt, professional, courteous and safe manner.

  • May schedule or perform repairs, preventive and routine maintenance and emergency/unscheduled maintenance tasks.

Full time Associatesare offered a comprehensive benefits package that includes:

  • Medical, Dental, and Vision plan options
  • Up to 2 weeks Paid parental leave
  • 401k plan with company match up to 7%
  • 2+ weeks of PTO within your first year
  • Paid company holidays
  • Company provided volunteer opportunities + 1 volunteer day per year
  • Free AAA Membership
  • Continual learning reimbursement up to $5,250 per year
  • And MORE! Check out our Benefits Pagefor more information

ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.

Job Category: 

Fleet

What AAA The Auto Club Group employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


American Automobile Association logo

About American Automobile Association

Sourced by ZipRecruiter

The American Automobile Association (AAA), headquartered in Heathrow, Florida, USA, is a reputable force in the automotive and insurance industry. Originating in 1902, it began as a coalition of motor clubs with the common goal of providing better roads and travel conditions for motorists. Today, AAA is a comprehensive, multifaceted organization that offers a range of services, including roadside assistance, auto repair services, travel agency services, and diverse insurance products - Auto, Home, Life and more. A significant principle for AAA is to continuously deliver value to their 61 million members through safety, security and peace of mind. The company's mission and core values focus on championing its members' rights and interests, advocating innovation, integrity, teamwork and respect.

Industry

Non-profits

Company size

10,000+ Employees

Headquarters location

Heathrow, FL, US

Year founded

1902

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