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Dispatch Associate Jobs in Rochester, MI (NOW HIRING)

Farbman Group

Administrative Assistant

Farmington Hills, MI

$17.75 - $23.75/hr

Coordinate scheduling and dispatching for field technicians * Manage customer communications ... High school diploma or equivalent required; associate's degree or relevant certifications a plus ...

Farbman Group

Administrative Assistant

Farmington Hills, MI · On-site

$17.75 - $23.75/hr

Coordinate scheduling and dispatching for field technicians * Manage customer communications ... High school diploma or equivalent required; associate's degree or relevant certifications a plus ...

Compass Group

PATIENT TRANSPORTER

Warren, MI · On-site

$15/hr

We asked some of our associates why they love working for Touchpoint. Click here to see what they ... Communicates effectively with nursing personnel, clinicians, technicians or reception and dispatch.

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All JobsDispatch Associate JobsDispatch Associate Jobs in Rochester, MI

Dispatch Associate information

See Rochester, MI salary details

$11

$26

$62

How much do dispatch associate jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for dispatch associate in Rochester, MI is $26.56, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $23.65 per hour, depending on experience, location, and employer.

What are Dispatch Associates?

Dispatch Associates are professionals responsible for coordinating the movement of goods, vehicles, or personnel to ensure efficient operations within a company. They typically manage schedules, communicate with drivers or staff, track shipments or deliveries, and resolve issues that arise during transit. Their role is crucial in industries like logistics, transportation, and warehousing, where timely and accurate dispatch is essential. Dispatch Associates use technology and strong organizational skills to keep operations running smoothly.

Is it hard to get hired as a dispatcher?

Getting hired as a dispatch associate can vary depending on the industry and location, but generally requires good communication skills, organization, and sometimes a relevant certification or experience. Employers often look for candidates who can handle fast-paced environments and use dispatch software efficiently. Entry-level positions may be easier to obtain, while more specialized roles could require additional training or experience.

What is the difference between Dispatch Associate vs Warehouse Associate?

AspectDispatch AssociateWarehouse Associate
Required CredentialsHigh school diploma, basic computer skills, familiarity with dispatch softwareHigh school diploma, physical ability, forklift certification (optional)
Work EnvironmentOffice setting, dispatch centers, logistics operationsWarehouse, storage facilities, distribution centers
Employer & Industry UsageLogistics companies, delivery services, transportation firmsWarehousing, retail distribution, manufacturing
Common Search & ComparisonYesYes

The Dispatch Associate primarily manages communication and coordination of deliveries, often working in an office environment with dispatch software. In contrast, the Warehouse Associate handles physical tasks like inventory management and order fulfillment within a warehouse setting. While both roles support logistics operations, their daily responsibilities and work environments differ significantly.

What is the highest paid dispatcher?

The highest paid dispatchers are typically experienced professionals in specialized industries such as airline, emergency services, or freight logistics, with salaries reaching over $70,000 annually. Factors influencing pay include industry, location, certifications, and years of experience, with some top earners working in large companies or in managerial roles.

What are the key skills and qualifications needed to thrive as a Dispatch Associate, and why are they important?

To thrive as a Dispatch Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and basic office applications is typically required. Excellent communication, problem-solving, and multitasking abilities help you manage fast-paced environments and coordinate effectively with drivers and clients. These skills ensure timely and accurate dispatching, efficient operations, and high customer satisfaction.

What is a dispatch associate?

A dispatch associate is responsible for coordinating and scheduling the movement of goods, services, or personnel. They use communication tools and tracking systems to ensure timely deliveries and efficient operations, often working in logistics, transportation, or delivery environments.

How to start dispatcher with no experience?

To start as a dispatcher with no experience, focus on developing strong communication, organization, and problem-solving skills. Entry-level positions often require a high school diploma or equivalent, and some companies provide on-the-job training; familiarity with dispatch software can be beneficial. Gaining relevant certifications or completing courses in logistics or transportation can also improve your chances.

What are some common challenges Dispatch Associates face, and how can they overcome them?

Dispatch Associates often encounter challenges such as managing high volumes of requests, adapting to last-minute schedule changes, and coordinating effectively with drivers and warehouse teams. Staying organized, using digital dispatching tools, and maintaining clear communication channels are key strategies for success. Proactively anticipating potential issues and keeping a calm, solution-oriented mindset can help Dispatch Associates manage stress and ensure timely deliveries.
What are the most commonly searched types of Dispatch jobs in Rochester, MI? The most popular types of Dispatch jobs in Rochester, MI are:
What are popular job titles related to Dispatch Associate jobs in Rochester, MI? For Dispatch Associate jobs in Rochester, MI, the most frequently searched job titles are:
What cities near Rochester, MI are hiring for Dispatch Associate jobs? Cities near Rochester, MI with the most Dispatch Associate job openings:
Dispatch Associate jobs near you
Infographic showing various Dispatch Associate job openings in Rochester, MI as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $55,252 per year, or $26.6 per hour.
Administrative Assistant

Administrative Assistant

Farbman Group

Farmington Hills, MI

$17.75 - $23.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

HVAC Division / Corporate Support

We are seeking a highly organized and proactive Administrative Assistant to support our growing HVAC division while also assisting with corporate administrative operations as needed. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in delivering excellent customer service and operational support.

The ideal candidate is professional, detail-oriented, adaptable, and comfortable managing multiple priorities while helping build efficient systems and processes within a growing organization.

  • Coordinate scheduling and dispatching for field technicians
  • Manage customer communications including appointment confirmations, follow-ups, and service updates
  • Track and maintain service tickets, work orders, and maintenance agreements
  • Assist with estimates, proposals, invoicing support, and warranty documentation
  • Provide administrative support to the HVAC division and assist corporate operations as needed
  • Support customer coordination and communication as divisions continue to grow
  • Help develop and improve administrative processes, workflows, and organizational systems
  • Maintain accurate records and ensure timely communication between customers, technicians, and leadership

Requirements

  • 2+ years of administrative experience, ideally in a trades or service-based business
  • Strong organizational skills with the ability to juggle priorities across multiple business lines
  • Excellent written and verbal communication
  • Proficiency with Microsoft Office
  • Comfort learning new software
  • Customer-service mindset and a calm, professional phone presence
  • Self-starter who thrives in a growing environment and welcomes evolving responsibilities
  • High school diploma or equivalent required; associate's degree or relevant certifications a plus

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Flexible spending account
  • Employee assistance program
  • Paid time off
  • Parental leave
  • 401(k) plus match

Apply