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Dispatch Associate Jobs in Richland, WA (NOW HIRING)

Description Associate Security Officer at Kadlec Regional Medical Center The Security Support ... The Specialist performs dispatch duties, visitor management, and general tasks in support of ...

Description Associate Security Officer at Kadlec Regional Medical Center The Security Support ... The Specialist performs dispatch duties, visitor management, and general tasks in support of ...

Dispatch for short and/or extended periods of time based on departmental needs and in accordance ... Engage in routine and direct communication with the Associate Dean of Students and Director of ...

Dispatch for short and/or extended periods of time based on departmental needs and in accordance ... Engage in routine and direct communication with the Associate Dean of Students and Director of ...

Sales Lead - Chico's

Kennewick, WA · On-site

$18.13 - $22.65/hr

Supports and administers receipt and dispatch of inventory and supplies according to company policy. * Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in ...

Sales Lead - Chico's

Kennewick, WA · On-site

$18.13 - $22.65/hr

... dispatch of inventory and supplies according to company policy. • Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers.

School Bus Driver

Hermiston, OR · On-site

$25.30 - $31.09/hr

Communicate with parents, school staff, and dispatch about student behavior or delays ... associate. Join First Student and get more than a paycheck. We offer perks and incentives designed ...

School Bus Driver

Hermiston, OR · On-site

$25.30 - $31.09/hr

Communicate with parents, school staff, and dispatch about student behavior or delays ... associate. Join First Student and get more than a paycheck. We offer perks and incentives designed ...

Communicate with parents, school staff, and dispatch about student behavior or delays ... associate. Join First Student and get more than a paycheck. We offer perks and incentives designed ...

Dispatch Associate information

See Richland, WA salary details

$13

$30

$71

How much do dispatch associate jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for dispatch associate in Richland, WA is $30.17, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $26.88 per hour, depending on experience, location, and employer.

What is a dispatch associate?

Dispatch Associates are professionals responsible for coordinating the movement of goods, vehicles, or personnel to ensure efficient operations within a company. They typically manage schedules, communicate with drivers or staff, track shipments or deliveries, and resolve issues that arise during transit. Their role is crucial in industries like logistics, transportation, and warehousing, where timely and accurate dispatch is essential. Dispatch Associates use technology and strong organizational skills to keep operations running smoothly.

What are the key skills and qualifications needed to thrive as a dispatch associate, and why are they important?

To thrive as a Dispatch Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and basic office applications is typically required. Excellent communication, problem-solving, and multitasking abilities help you manage fast-paced environments and coordinate effectively with drivers and clients. These skills ensure timely and accurate dispatching, efficient operations, and high customer satisfaction.

What are some common challenges dispatch associates face, and how can they overcome them?

Dispatch Associates often encounter challenges such as managing high volumes of requests, adapting to last-minute schedule changes, and coordinating effectively with drivers and warehouse teams. Staying organized, using digital dispatching tools, and maintaining clear communication channels are key strategies for success. Proactively anticipating potential issues and keeping a calm, solution-oriented mindset can help Dispatch Associates manage stress and ensure timely deliveries.

What is the difference between Dispatch Associate vs Warehouse Associate?

AspectDispatch AssociateWarehouse Associate
Required CredentialsHigh school diploma, basic computer skills, familiarity with dispatch softwareHigh school diploma, physical ability, forklift certification (optional)
Work EnvironmentOffice setting, dispatch centers, logistics operationsWarehouse, storage facilities, distribution centers
Employer & Industry UsageLogistics companies, delivery services, transportation firmsWarehousing, retail distribution, manufacturing
Common Search & ComparisonYesYes

The Dispatch Associate primarily manages communication and coordination of deliveries, often working in an office environment with dispatch software. In contrast, the Warehouse Associate handles physical tasks like inventory management and order fulfillment within a warehouse setting. While both roles support logistics operations, their daily responsibilities and work environments differ significantly.

How to start a dispatch associate with no experience?

To start as a dispatch associate with no experience, focus on developing strong organizational and communication skills, and familiarize yourself with transportation management software. Entry-level roles often provide on-the-job training, so demonstrating reliability and a willingness to learn can help you secure a position.

Is it hard to get hired as a dispatch associate?

Getting hired as a dispatch associate typically requires good communication skills, organization, and sometimes prior experience with logistics or transportation software. The hiring process can vary by employer but often involves interviews and background checks; some roles may also require a valid driver's license or certification. Overall, the difficulty depends on the job market and individual qualifications, but entry-level positions are generally accessible to those with relevant skills and a clean background.

What are the most commonly searched types of Dispatch jobs in Richland, WA?

The most popular types of Dispatch jobs in Richland, WA are:

What cities near Richland, WA are hiring for Dispatch Associate jobs?

Cities near Richland, WA with the most Dispatch Associate job openings:

Service Dispatcher

Kennewick, WA • On-site


Apollo Mechanical Contractors
Construction • 1 - 5K employees

8.5

Company rating: 8.5 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

Great coworkers

People enjoy working here

Good employer


$18.75 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago


Job description

Service Dispatcher
The Service Dispatcher will be responsible for supporting Service Technicians with the following tasks including but not limited to:

· Maintain the Service Technician’s daily schedules and dispatch the Technicians as service calls are completed

· Schedule return trips with customers when parts are in

· Maintain the on-call schedule for Service Technicians

· Maintain customer database with current information

· Communicate clearly with department managers, employees and company customers

· Keep customers appraised as to company schedule and requested lead-times

· Provide accounting with maintenance contract billing information

· Prepare service invoices and timecards for processing

Responsibilities

· Take incoming customer calls.

· Create, Schedule and coordinate service orders as calls are received.

· Dispatch Service Technicians

· Respond to all messages left overnight.

· Maintain the dispatch board / schedule.

· Forecast workload for 2 – 3+ days out.

· Prepare paperwork for all manufacture warranty parts.

· Facilitate return of warranty parts.

· Update service database from service ticket.

· Process weekly timecards.

· Take customer payments over the phone.

· Other duties as assigned.

Requirements and Experience

· Advanced customer service skills

· Ability to multi-task

· Organized

· Knowledge of industry is recommended but not required

· Computer skills

· High school diploma or general education degree (GED)

· Two years related experience and/or training in customer service, dispatching or project management or equivalent combination of education and experience

All employees are subject to a pre-employment drug screen.

Affirmative Action/EEO Statement

As an Affirmative Action, Equal Opportunity Employer, Apollo Mechanical Contractors “Apollo” ensures that no applicant for employment or employee of Apollo is denied equal opportunity because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability (mental or physical), genetic information, veteran status, or any other characteristic any characteristic of his or her relatives, friends, or associates.

Benefits
• Medical, Dental, and Vision
• 401K with company Match
• STD, LTD, Voluntary Life benefits
• Paid Time off



What Apollo Mechanical Contractors employees say

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Benefits

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