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Dispatch Associate Jobs in Baltimore, MD (NOW HIRING)

Dispatch Associate

Rosedale, MD ยท On-site

$26 - $29/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Join the Team at Landers Appliance as a Full-Time Dispatch Associate! Benefits * Work for an employer who demands and rewards excellence, AND cares about YOU! * Flexible work arrangements to fit your ...

Dispatch Associate

Baltimore, MD ยท On-site

$26 - $29/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Join the Team at Landers Appliance as a Full-Time Dispatch Associate! Benefits * Work for an employer who demands and rewards excellence, AND cares about YOU! * Flexible work arrangements to fit your ...

Dispatcher I - RMX

Greenbelt, MD ยท On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Dispatch trucks, track performance in real time; monitor demand, utilization, and capacity while ... Associate's degree Required Work Experience: 2-3 years of industry experience Required Technical ...

Dispatcher I - RMX

Greenbelt, MD ยท On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Dispatch trucks, track performance in real time; monitor demand, utilization, and capacity while ... Associate's degree Required Work Experience: 2-3 years of industry experience Required Technical ...

Prospect Dispatch Agent - BWI

Baltimore, MD ยท On-site

  • Medical

  • Dental

  • Vision

  • PTO

General information Job Title Prospect Dispatch Agent - BWI Date Friday, August 7, 2026 Entity ... Our team of over 11,000 dedicated associates delivers essential services such as baggage handling ...

Delivery Associate - TuCasa, LLC

Lanham, MD ยท On-site

$20.75 - $22.75/hr

As a Delivery Associate, youll drive a vehicle, delivering 200-300 packages per day. You will be a ... Professional growth: we offer career growth opportunities such as moving into Trainer, Dispatcher ...

Front Counter Sales Associate

Annapolis, MD ยท On-site

$15.75 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Overview: The Counter Sales Associate plays a crucial role in providing outstanding customer ... dispatch, and outside sales teams to ensure seamless service. - Follow up with customers in a ...

Front Counter Sales Associate

Annapolis, MD ยท On-site

$15.75 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Overview: The Counter Sales Associate plays a crucial role in providing outstanding customer ... Manage delivery schedules and collaborate with yard, dispatch, and outside sales teams to ensure ...

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Dispatch Associate information

See Baltimore, MD salary details

$12

$28

$67

How much do dispatch associate jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for dispatch associate in Baltimore, MD is $28.68, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $25.58 per hour, depending on experience, location, and employer.

What is a dispatch associate?

Dispatch Associates are professionals responsible for coordinating the movement of goods, vehicles, or personnel to ensure efficient operations within a company. They typically manage schedules, communicate with drivers or staff, track shipments or deliveries, and resolve issues that arise during transit. Their role is crucial in industries like logistics, transportation, and warehousing, where timely and accurate dispatch is essential. Dispatch Associates use technology and strong organizational skills to keep operations running smoothly.

What are the key skills and qualifications needed to thrive as a dispatch associate, and why are they important?

To thrive as a Dispatch Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and basic office applications is typically required. Excellent communication, problem-solving, and multitasking abilities help you manage fast-paced environments and coordinate effectively with drivers and clients. These skills ensure timely and accurate dispatching, efficient operations, and high customer satisfaction.

What are some common challenges dispatch associates face, and how can they overcome them?

Dispatch Associates often encounter challenges such as managing high volumes of requests, adapting to last-minute schedule changes, and coordinating effectively with drivers and warehouse teams. Staying organized, using digital dispatching tools, and maintaining clear communication channels are key strategies for success. Proactively anticipating potential issues and keeping a calm, solution-oriented mindset can help Dispatch Associates manage stress and ensure timely deliveries.

What is the difference between Dispatch Associate vs Warehouse Associate?

AspectDispatch AssociateWarehouse Associate
Required CredentialsHigh school diploma, basic computer skills, familiarity with dispatch softwareHigh school diploma, physical ability, forklift certification (optional)
Work EnvironmentOffice setting, dispatch centers, logistics operationsWarehouse, storage facilities, distribution centers
Employer & Industry UsageLogistics companies, delivery services, transportation firmsWarehousing, retail distribution, manufacturing
Common Search & ComparisonYesYes

The Dispatch Associate primarily manages communication and coordination of deliveries, often working in an office environment with dispatch software. In contrast, the Warehouse Associate handles physical tasks like inventory management and order fulfillment within a warehouse setting. While both roles support logistics operations, their daily responsibilities and work environments differ significantly.

How to start a dispatch associate with no experience?

To start as a dispatch associate with no experience, focus on developing strong organizational and communication skills, and familiarize yourself with transportation management software. Entry-level roles often provide on-the-job training, so demonstrating reliability and a willingness to learn can help you secure a position.

Is it hard to get hired as a dispatch associate?

Getting hired as a dispatch associate typically requires good communication skills, organization, and sometimes prior experience with logistics or transportation software. The hiring process can vary by employer but often involves interviews and background checks; some roles may also require a valid driver's license or certification. Overall, the difficulty depends on the job market and individual qualifications, but entry-level positions are generally accessible to those with relevant skills and a clean background.

What are the most commonly searched types of Dispatch jobs in Baltimore, MD?

The most popular types of Dispatch jobs in Baltimore, MD are:

What are popular job titles related to Dispatch Associate jobs in Baltimore, MD?

For Dispatch Associate jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Dispatch Associate jobs in Baltimore, MD look for?

The top searched job categories for Dispatch Associate jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Dispatch Associate jobs?

Cities near Baltimore, MD with the most Dispatch Associate job openings:

Infographic showing various Dispatch Associate job openings in Baltimore, MD as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $59,646 per year, or $28.7 per hour.

Dispatch Associate

Landers Appliance

Rosedale, MD โ€ข On-site

$26 - $29/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago


Job description

Join the Team at Landers Appliance as a Full-Time Dispatch Associate!
 
Benefits
 

  • Work for an employer who demands and rewards excellence, AND cares about YOU!
  • Flexible work arrangements to fit your life
  • Various opportunities for career development and advancement
  • Our mission is to deliver "Honest, Reasonable, & Reliable" service in every interaction
  • Paid time off: 2 weeks in your first year, increasing to 3 weeks after that. Your birthday is a paid holiday.
  • Health benefits (medical, dental, vision). We cover a substantial portion of your premium. 
  • Company-paid life insurance, with options to purchase additional supplemental coverage
  • Optional employee-paid benefits including Critical Illness, Hospitalization, and Accident Insurance
  • 401k enrollment with a 4% employer match.
  • Competitive pay starting at $26 - $29 per hour based on experience. 
At Landers Appliance, we value our team and are committed to investing in your career growth. As a Dispatch Associate, you'll play a crucial role in keeping our daily operations running smoothly while delivering an exceptional experience to our customers.
What We’re Looking For

This role is ideal for someone who thrives on coordination, planning, and real-time problem solving. Success here means excelling in four key areas:
Thinking Logistically – You enjoy building efficient plans, adjusting to changes, and making sure all the moving parts fit together. Success in this role starts with an operational mindset.
Staying Calm Under Pressure – From last-minute route changes to customer concerns, your ability to remain level-headed and focused will set you apart. You handle surprises with confidence and clarity.
Communicating Clearly – You’ll need to deliver all kinds of news—some good, some challenging. Your communication skills will help set expectations, explain decisions, and maintain trust.
Caring About the Customer Experience – While this role is logistics-driven, you’ll still be answering phones and speaking with customers daily. Your ability to listen, understand, and respond thoughtfully is key.
If this sounds like your kind of challenge, you’ll fit right in.
Key Responsibilities:

Routing & Scheduling

  • Strategically build and adjust technician routes for efficiency and coverage.
  • Monitor route progress throughout the day and respond to issues in real time.
  • Prioritize service calls based on urgency, location, and technician skills.
Operations Support

  • Track technician availability and service zones to ensure daily balance and workload coverage.
  • Collaborate with the service team to align scheduling with parts availability and customer needs.
Customer Coordination

  • Answer inbound phone calls and respond to customer inquiries with professionalism and empathy.
  • Provide updates, confirm appointments, and communicate schedule changes clearly and promptly.
  • Ensure all customers are informed, prepared, and confident in our service.
 
Job Requirements:

  • Experience in dispatching, scheduling, routing, or operations preferred.
  • Strong organizational skills with the ability to multitask and prioritize on the fly.
  • Excellent verbal and written communication—clear, respectful, and professional.
  • Strong customer service instincts—you know how to balance honesty with empathy.
  • Confident using technology (Microsoft Outlook, Excel, Word, and internal scheduling software).
  • Ability to type 50+ WPM and toggle between systems without losing focus.
  • Monday–Friday availability, 8 AM – 5 PM.
 
About Us:
Landers Appliance is a family-owned business that has been providing appliance service and sales in the Baltimore region for over 40 years. We are dedicated to delivering "Honest, Reasonable, & Reliable" service and have cultivated a culture that reflects this in every employee-customer interaction.
If you are looking for a supportive and rewarding work environment with opportunities for growth, apply today and our hiring manager will follow up with you!