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Dispatch Assistant Jobs in Riverside, CA (NOW HIRING)

CoolSys

Dispatcher 2

Anaheim, CA · On-site

$25/hr

Collaborate with Service Managers and dispatch team members to resolve escalations and ensure ... and resolution. * Assist in maintaining and updating the "on-call" schedules and verifying ...

CONFIRE JPA

Dispatcher

Rialto, CA · On-site

$67K - $92K/yr

Beyond the direct fire dispatch role, Comm Center also functions as the San Bernardino County (XBO) Operational Area dispatch, which provides large incident coordination for fire, local government ...

SUGAR CREEK

Dispatcher

Bloomington, CA

$25 - $32/hr

Dispatch and manage 20-50+ trucks (local and regional lanes) * Ensure every truck has a daily plan (no sitting trucks) * Build efficient routes and maximize loads per driver * Secure and manage ...

SUGAR CREEK

Dispatcher

Bloomington, CA

$25 - $32/hr

Dispatch and manage 20-50+ trucks (local and regional lanes) * Ensure every truck has a daily plan (no sitting trucks) * Build efficient routes and maximize loads per driver * Secure and manage ...

SUGAR CREEK

Dispatcher

Bloomington, CA

$25 - $32/hr

Dispatch and manage 2050+ trucks (local and regional lanes) * Ensure every truck has a daily plan (no sitting trucks) * Build efficient routes and maximize loads per driver * Secure and manage ...

YQN

Bilingual Dispatcher (Mandarin/English)

Fontana, CA · On-site

$22 - $27/hr

Dispatch and coordinate LTL and FTL shipments from pickup to final delivery * Monitor shipment ... Support daily transportation operations and assist with problem resolution as needed Qualifications:

City of Glendora

Police Dispatcher

Glendora, CA

$57K - $69K/yr

... dispatch as assigned; enters, updates, and retrieves information from the computer and teletype ... assist citizens and police officers with translation related needs. Education and Experience: Any ...

City of Fontana

Police Dispatcher I

Fontana, CA

$5.0K - $6.1K/mo

A typical shift is 12-hours which predominantly takes place within the Dispatch Center of the Police Department You will be a member of a productive team that operates in a fast-paced environment ...

City of Fontana

On-Call Dispatcher

Fontana, CA

$29.20 - $35.51/hr

A typical shift is 12-hours which predominantly takes place within the Dispatch Center of the Police Department. You will be a member of a productive team that operates in a fast-paced environment ...

City of Montclair

Senior Police Dispatcher

Montclair, CA

$64K - $78K/yr

Have the ability to train, supervise and advise Police Dispatch personnel as assigned. Assist the Police Dispatch Supervisor with collateral duties of the supervisor, as assigned, such as completing ...

City of Fontana, CA

On-Call Dispatcher

Fontana, CA · On-site

$29.20 - $35.51/hr

A typical shift is 12-hours which predominantly takes place within the Dispatch Center of the Police Department. You will be a member of a productive team that operates in a fast-paced environment ...

City of Glendora, CA

Police Dispatcher

Glendora, CA · On-site

$57K - $69K/yr

... dispatch as assigned; enters, updates, and retrieves information from the computer and teletype ... assist citizens and police officers with translation related needs. Education and Experience: Any ...

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All JobsDispatch Assistant JobsDispatch Assistant Jobs in Riverside, CA

Dispatch Assistant information

See Riverside, CA salary details

$6

$20

$34

How much do dispatch assistant jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for dispatch assistant in Riverside, CA is $20.40, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $22.31 per hour, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

A Dispatch Assistant typically does not earn $10,000 a month without a degree; such high earnings are uncommon in this role. Jobs that can reach this level often involve sales, entrepreneurship, or specialized trades, and may require experience, certifications, or skills rather than formal education. High-paying roles without a degree usually involve commission-based sales, real estate, or starting a business.

What is the highest paid dispatcher?

The highest paid dispatchers are typically those with extensive experience, specialized skills, or working in high-demand industries such as aviation, emergency services, or logistics. Salaries can reach over $70,000 annually, especially for senior roles or those with advanced certifications and management responsibilities.

What is the difference between Dispatch Assistant vs Logistics Coordinator?

AspectDispatch AssistantLogistics Coordinator
CredentialsHigh school diploma or equivalent; some roles may require certifications in transportation or logisticsTypically requires a bachelor's degree in logistics, supply chain management, or related fields
Work EnvironmentOffice setting, often in transportation or delivery companiesOffice-based, coordinating shipments and supply chain activities
Employer & Industry UsageUsed in transportation, delivery, and courier services
Common Search & ComparisonOften compared for entry-level roles in dispatch and transportation

While both roles involve coordinating transportation activities, a Dispatch Assistant primarily supports dispatch operations by scheduling and communicating with drivers. A Logistics Coordinator has a broader scope, managing entire supply chain processes, including inventory and vendor relations. The Dispatch Assistant role is more focused on immediate dispatch tasks, whereas the Logistics Coordinator oversees comprehensive logistics planning.

What are the key skills and qualifications needed to thrive as a Dispatch Assistant, and why are they important?

To thrive as a Dispatch Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch management software, GPS tracking systems, and office productivity tools is typically required. Effective communication, problem-solving, and the ability to work under pressure are important soft skills in this role. These competencies ensure timely coordination of deliveries, efficient operations, and reliable service to clients.

What are Dispatch Assistants?

Dispatch Assistants are professionals who support the logistics and transportation departments of companies by coordinating the scheduling, tracking, and dispatching of vehicles, drivers, or shipments. They handle communication between drivers, clients, and management, ensuring that deliveries and pickups are completed efficiently and on time. Their duties may also include maintaining records, updating tracking systems, and resolving any issues that arise during the transportation process. Dispatch Assistants play a crucial role in keeping supply chains running smoothly.

How to start dispatcher with no experience?

To start as a dispatcher with no experience, focus on developing strong organizational and communication skills, and consider obtaining relevant certifications such as a Commercial Driver's License (CDL) or logistics training. Entry-level positions often provide on-the-job training, and familiarity with dispatch software can be beneficial. Gaining experience in customer service or transportation environments can also improve your chances of starting in this role.

What are some typical challenges a Dispatch Assistant faces when coordinating deliveries, and how can they be managed effectively?

Dispatch Assistants often juggle multiple delivery schedules and must quickly adapt to unexpected changes such as traffic delays, last-minute order modifications, or driver availability. Effective communication with drivers, logistics teams, and customers is essential to resolve issues swiftly and maintain smooth operations. Utilizing dispatch software, staying organized, and remaining calm under pressure are key strategies for successfully managing these challenges.

What is the role of a dispatch assistant?

A dispatch assistant supports the dispatching process by scheduling and coordinating the movement of goods or personnel, often using dispatch software or communication tools. They ensure timely delivery, maintain records, and communicate with drivers or field staff to resolve issues and optimize operations.
What are the most commonly searched types of Dispatch jobs in Riverside, CA? The most popular types of Dispatch jobs in Riverside, CA are:
What are popular job titles related to Dispatch Assistant jobs in Riverside, CA? For Dispatch Assistant jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Dispatch Assistant jobs in Riverside, CA look for? The top searched job categories for Dispatch Assistant jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Dispatch Assistant jobs? Cities near Riverside, CA with the most Dispatch Assistant job openings:
Dispatch Assistant jobs near you
Infographic showing various Dispatch Assistant job openings in Riverside, CA as of June 2026, with employment types broken down into 2% As Needed, 50% Full Time, 39% Part Time, 4% Temporary, and 5% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $42,431 per year, or $20.4 per hour.
Dispatcher 2

Dispatcher 2

CoolSys

Anaheim, CA • On-site

$25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

CoolSys rating

8.2

Company rating: 8.2 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

43rd of 219 rated repair and maintenance companies

Job description

Overview
CoolSys solves the most complex challenges in refrigeration, air conditioning, heating, engineering, and energy management. With over 3,700 associates nationwide, we deliver tailored solutions to help businesses cut costs, improve equipment performance, and reduce emissions.
Our services include HVAC and refrigeration equipment sourcing, installation, repair, maintenance, monitoring, and optimization. We also offer engineering design, energy resilience and consumption optimization, asset recycling, and seamless multi-site rollouts across states.
CoolSys serves over 45,000 customer locations in industries like retail, food service, commercial, data centers, industrial, and pharmaceuticals.
No wonder Newsweek named CoolSys one of America's Greatest Workplaces!
We understand that hiring great people is the foundation of everything we do. Our employee benefits packages include:
  • Competitive pay: $25-$38/HR - DOE!
  • Benefits: Medical, Dental, Vision and Prescription coverage.
  • Paid vacation, holidays, and floating holiday.
  • 401(K)
  • Company sponsored life insurance, as well as optional AD&D, short and long-term disability.
  • Tuition reimbursement.
  • Employee discounts on vehicles, hotels, theme parks, select cell phone bills and so much more.
  • Pet Insurance.
  • Legal Plan, and ID Theft Protection.

Responsibilities
JOB SUMMARY:
The Dispatcher 2 is responsible for overseeing the daily coordination and distribution of work to Technicians, ensuring efficient service delivery, and supporting dispatch team operations. This role acts as a key point of contact between dispatchers, Service Managers, and Technicians- providing guidance, resolving escalations, and driving adherence to service standards. The Dispatcher 2 plays a pivotal role in optimizing resource allocation, maintaining customer satisfaction, and ensuring seamless operations in line with company policies and procedures.
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Independently evaluate and prioritize service requests, including backlog, considering urgency, customer impact, SLA requirements, and resource constraints.
  • Use independent discretion in directing service calls to technicians, balancing their skills, workloads, geographic locations, and availability to optimize efficiency.
  • Collaborate with Service Managers and dispatch team members to resolve escalations and ensure alignment of resources with operational needs.
  • Ensure compliance with service level agreements (SLAs) and take proactive steps to address potential delays or missed commitments.
  • Serve as a point of escalation for complex or high-priority service issues, providing solutions to ensure timely resolution.
  • Generate and review operational performance reports, identifying opportunities for improvement and recommending actionable solutions.
  • Conduct regular reviews of incomplete service calls, ensuring timely follow-up and resolution.
  • Assist in maintaining and updating the "on-call" schedules and verifying appropriate coverage for all service areas.
  • Support the scheduling and completion of preventative maintenance tasks in collaboration with Service Managers.
  • Develop a thorough understanding of market geography, technician expertise, and resource availability to enhance dispatch efficiency.
  • Provide mentorship and training to dispatch team members, ensuring consistent application of best practices and policies.
  • Perform additional tasks and responsibilities as assigned to support the team and operations.

Qualifications
JOB REQUIREMENTS
  • High school diploma or equivalent experience.
  • Associate's degree or technical certification in a related field, preferred.
  • Technical (refrigeration) expertise, preferred.

Work Experience / Skills
  • 3-5 years of experience in dispatch operations, customer service, or a related field, preferably in a technical service environment.
  • Proven ability to prioritize and manage multiple tasks in a fast-paced environment.
  • Strong organizational skills and attention to detail for accurate scheduling and reporting.
  • Excellent communication skills, both written and verbal, with the ability to maintain professional relationships with customers and internal teams.
  • Strong problem-solving skills and the ability to remain calm under pressure.
  • Demonstrated ability to work collaboratively in a team environment and provide mentorship to peers.
  • Flexibility to adapt to changing priorities and work occasional evenings, weekends, or on-call shifts as needed.
  • Ability to understand and follow all company policies and procedures and all applicable State and Federal laws.
  • Proficiency in using typical business tools including E-Mail, Word, Excel, etc.

PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
This job operates in a clean, well-lit and climate-controlled professional office environment with minimal physical hazards and noise. This role routinely uses standard office equipment such as computers, phones, printers, etc.
Physical Demands
While performing the duties of this job, the employee is regularly required to stand, sit, walk, talk, hear, and use hands and fingers to operate office equipment. The employee is occasionally required to reach, stoop and kneel. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and color vision.
Join Us
Today, there are 27 different companies that make up the CoolSys family of brandsOur valued employees are at the heart of our continued growth and success. We invite you to be part of that growth!
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CoolSys is an EEO/AA Employer. All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics are encouraged to apply.
Pre-employment background screening (criminal and MVR for driving positions) and drug testing are required for all positions. CoolSys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance.

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