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Dispatch Assistant Jobs in Minnesota (NOW HIRING)

Service Dispatch Specialist I

Hopkins, MN · On-site

$18.75 - $25.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Service Dispatch Specialist I Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and ...

Service Dispatch Specialist I

Eden Prairie, MN · On-site

$18.75 - $25.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Service Dispatch Specialist I Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and ...

Service Dispatch Specialist I

Burnsville, MN · On-site

$19 - $25.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Service Dispatch Specialist I Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and ...

Dispatcher

Minneapolis, MN · On-site

$22 - $33/hr

  • Medical

  • Retirement

Help keep dispatch and shared workspaces clean and organized. * Assist with opening and closing procedures for the transportation facility. * Take ownership of problems and work proactively to find ...

Service Dispatch Specialist I

Minneapolis, MN · On-site

$19.25 - $25.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Service Dispatch Specialist I Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and ...

Dispatcher

Minneapolis, MN · On-site

$29 - $33/hr

  • Medical

  • Retirement

Help keep dispatch and shared workspaces clean and organized. * Assist with opening and closing procedures for the transportation facility. * Take ownership of problems and work proactively to find ...

Service Dispatch Specialist I

Bloomington, MN · On-site

$18.50 - $24.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Service Dispatch Specialist I Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and ...

Service Dispatch Specialist I

Savage, MN · On-site

$19.75 - $26.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Service Dispatch Specialist I Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and ...

Service Dispatch Specialist I

Saint Paul, MN · On-site

$18.75 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Service Dispatch Specialist I Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and ...

Dispatcher

Minneapolis, MN · On-site

$29 - $33/hr

  • Medical

  • Retirement

Help keep dispatch and shared workspaces clean and organized. * Assist with opening and closing procedures for the transportation facility. * Take ownership of problems and work proactively to find ...

Service Dispatch Specialist I

Prior Lake, MN · On-site

$19 - $25.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Service Dispatch Specialist I Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and ...

Dispatcher

Minneapolis, MN

$17 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You'll also assist drivers with routes, traffic issues, and weather-related concerns to keep operations running smoothly. Responsibilities: * Dispatch tow trucks for disabled or damaged vehicles.

Service Dispatch Specialist I

Minnetonka, MN · On-site

$18.75 - $25.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Service Dispatch Specialist I Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and ...

Dispatcher

Minneapolis, MN · On-site

$17 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You'll also assist drivers with routes, traffic issues, and weather-related concerns to keep operations running smoothly. Responsibilities: * Dispatch tow trucks for disabled or damaged vehicles.

Service Dispatch Specialist I

Lakeville, MN · On-site

$19.25 - $25.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Service Dispatch Specialist I Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and ...

FIELD ENGINEER

Wells, MN

$75K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Coordinate load schedules, sequencing, and deliveries with dispatch * Assist with layout and ensure proper alignment using survey equipment * Read and interpret blueprints and communicate plans to ...

Showing results 21-40

Dispatch Assistant information

See Minnesota salary details

$5

$19

$32

How much do dispatch assistant jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for dispatch assistant in Minnesota is $19.15, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $20.96 per hour, depending on experience, location, and employer.

What is a dispatch assistant?

Dispatch Assistants are professionals who support the logistics and transportation departments of companies by coordinating the scheduling, tracking, and dispatching of vehicles, drivers, or shipments. They handle communication between drivers, clients, and management, ensuring that deliveries and pickups are completed efficiently and on time. Their duties may also include maintaining records, updating tracking systems, and resolving any issues that arise during the transportation process. Dispatch Assistants play a crucial role in keeping supply chains running smoothly.

What are the key skills and qualifications needed to thrive as a dispatch assistant, and why are they important?

To thrive as a Dispatch Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch management software, GPS tracking systems, and office productivity tools is typically required. Effective communication, problem-solving, and the ability to work under pressure are important soft skills in this role. These competencies ensure timely coordination of deliveries, efficient operations, and reliable service to clients.

What are some typical challenges a dispatch assistant faces when coordinating deliveries, and how can they be managed effectively?

Dispatch Assistants often juggle multiple delivery schedules and must quickly adapt to unexpected changes such as traffic delays, last-minute order modifications, or driver availability. Effective communication with drivers, logistics teams, and customers is essential to resolve issues swiftly and maintain smooth operations. Utilizing dispatch software, staying organized, and remaining calm under pressure are key strategies for successfully managing these challenges.

What is the difference between Dispatch Assistant vs Logistics Coordinator?

AspectDispatch AssistantLogistics Coordinator
CredentialsHigh school diploma or equivalent; some roles may require certifications in transportation or logisticsTypically requires a bachelor's degree in logistics, supply chain management, or related fields
Work EnvironmentOffice setting, often in transportation or delivery companiesOffice-based, coordinating shipments and supply chain activities
Employer & Industry UsageUsed in transportation, delivery, and courier services
Common Search & ComparisonOften compared for entry-level roles in dispatch and transportation

While both roles involve coordinating transportation activities, a Dispatch Assistant primarily supports dispatch operations by scheduling and communicating with drivers. A Logistics Coordinator has a broader scope, managing entire supply chain processes, including inventory and vendor relations. The Dispatch Assistant role is more focused on immediate dispatch tasks, whereas the Logistics Coordinator oversees comprehensive logistics planning.

How much does a dispatch assistant make?

The average salary for a dispatch assistant typically ranges from $30,000 to $45,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while experienced dispatch assistants or those in specialized fields can earn higher wages. Compensation may also include benefits such as health insurance and paid time off.

Is it hard to get hired as a dispatch assistant?

Getting hired as a dispatch assistant typically requires good organizational skills, communication abilities, and familiarity with dispatch software or tools. Entry-level positions may be accessible with a high school diploma, but some employers prefer previous experience or certifications in logistics or transportation. The hiring process can vary depending on the company and location, but demonstrating reliability and multitasking skills can improve chances of employment.

What are the most commonly searched types of Dispatch jobs in Minnesota?

The most popular types of Dispatch jobs in Minnesota are:

What are popular job titles related to Dispatch Assistant jobs in Minnesota?

For Dispatch Assistant jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Dispatch Assistant jobs in Minnesota look for?

The top searched job categories for Dispatch Assistant jobs in Minnesota are:

What cities in Minnesota are hiring for Dispatch Assistant jobs?

Cities in Minnesota with the most Dispatch Assistant job openings:

Infographic showing various Dispatch Assistant job openings in Minnesota as of August 2026, with employment types broken down into 2% As Needed, 74% Full Time, 19% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $39,834 per year, or $19.2 per hour.

Service Dispatch Specialist I

Securitas Technology

Hopkins, MN • On-site

$18.75 - $25.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago


Securitas Technology rating

8.2

Company rating: 8.2 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

15th of 116 rated security


Job description

Service Dispatch Specialist I
Job Description

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge, and technology power our connected ecosystem of health, safety and security solutions and services.

 

As a Dispatcher, you will be the main point of contact for customers and technicians, as it pertains to the creation and scheduling of service tickets. You will be required to manage the technician’s schedules, providing them with their assignments throughout the day, working with them to assess urgent tickets that come in, and making adjustments to ETA’s as necessary. Additionally you will be required to accommodate any work-related request from your supervisor or manager.

Some essential functions include:

  • Take incoming customer calls
  • Schedule and coordinate service calls
  • Create dispatch tickets for service calls
  • Dispatch service technicians to their calls
  • Debrief service technicians after completion of each call
  • Update the system with the technicians on call and time off schedules
  • Respond to all email and incoming messages from numerous mailboxes
  • Maintain the dispatch board/schedule.
  • Forecast workload for 2–3 days out
  • Contact customers with a “parts pending “ status as parts are received for calls
  • Participate in daily conference calls with DSM’s (District Service Manager), where you will escalate SLA and technician availability concerns
  • Perform on-the-job training as needed
  • Provide technician support regarding ticket information, directions, promised scheduled times, parts needed or any other pertinent information
  • Acknowledge all new and update existing tickets


Minimum Requirements to include:

  • High School Diploma required
  • Some college Preferred
  • Minimum of 1-3 years’ work experience in customer service or a call center environment
  • Ability to accurately type 40 + words a minute
  • Good multitasking and prioritization skills
  • The ability to follow written and verbal instructions
  • Ability to perform duties with a high degree of urgency and accuracy
  • Good interpersonal communication and organizational skills
  • A positive attitude and continuous improvement
  • Interface with customers
  • Function well within a team environment
  • Microsoft Word and Excel skills
  • Flexible schedule

Securitas offers comprehensive benefits including:

  • Opportunity for annual merit pay increases
  • Paid company training
  • Medical, Dental, Vision, and Life Insurance
  • Company Paid Short Term and Long-Term Disability
  • 401K with 60% Match up to 6% of salary
  • Paid vacation, holiday and sick time
  • Educational Assistance
  • Exceptional growth opportunities
  • Wide variety of employee discounts on travel, equipment, and more!

We are a nationwide provider of security solutions, and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.


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