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Disney Call Center Work From Home Jobs in Boca Raton, FL

HMG Careers

Work From Home Sales Specialist

Parkland, FL · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

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All JobsDisney Call Center JobsDisney Call Center Work From Home JobsDisney Call Center Work From Home Jobs in Boca Raton, FL

Disney Call Center Work From Home information

See Boca Raton, FL salary details

$10

$16

$23

How much do disney call center work from home jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for disney call center work from home in Boca Raton, FL is $17.00, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.27 per hour, depending on experience, location, and employer.

What is a Disney call center work from home job?

A Disney Call Center Work From Home job involves providing customer service and support to Disney customers remotely, usually via phone, email, or chat. Employees in these roles handle inquiries about Disney products, services, reservations, and technical issues from the comfort of their own homes. They are expected to deliver excellent customer experiences while adhering to Disney's standards and guidelines. These positions typically require strong communication skills, a quiet workspace, and reliable internet access.

What are the key skills and qualifications needed to thrive as a Disney call center work from home representative?

To thrive as a Disney Call Center Work From Home Representative, you need excellent customer service skills, strong verbal communication, and typically a high school diploma or equivalent. Familiarity with CRM software, call center phone systems, and basic computer applications is essential for daily operations. Patience, problem-solving ability, and a positive, friendly attitude help you build rapport and resolve guest inquiries efficiently. These skills are crucial to ensuring a seamless and magical guest experience, which upholds Disney's brand reputation.

What are some common challenges faced by Disney call center agents working from home, and how are they addressed?

Disney call center agents working from home often face challenges such as maintaining consistent communication with team members, managing technical issues remotely, and ensuring a high level of customer service without in-person support. To address these, Disney provides robust virtual training, access to IT support, and regular team meetings through digital platforms. Agents are also encouraged to set up a dedicated workspace at home and utilize company-provided resources to stay connected and engaged with both their team and customers.

What is the difference between Disney Call Center Work From Home vs Disney Customer Service Representative Work From Home?

AspectDisney Call Center Work From HomeDisney Customer Service Representative Work From Home
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service skills
Work EnvironmentHome-based call center setup, flexible hoursHome-based, handling customer inquiries remotely
Employer & Industry UsageDisney's customer support team, entertainment industryDisney's customer service department, entertainment industry

Both roles involve remote customer support for Disney, requiring similar credentials and work environments. The main difference lies in the job titles, with 'Call Center' emphasizing inbound calls and technical support, while 'Customer Service Representative' may include broader customer interaction tasks. Both positions are ideal for those seeking remote work within Disney's entertainment customer support team.

What are popular job titles related to Disney Call Center Work From Home jobs in Boca Raton, FL?

For Disney Call Center Work From Home jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching Disney Call Center Work From Home jobs in Boca Raton, FL look for?

The top searched job categories for Disney Call Center Work From Home jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Disney Call Center Work From Home jobs?

Cities near Boca Raton, FL with the most Disney Call Center Work From Home job openings:

Disney Call Center Work From Home jobs near you
Infographic showing various Disney Call Center Work From Home job openings in Boca Raton, FL as of August 2026, with employment types broken down into 89% Full Time, 8% Part Time, and 3% Temporary. Highlights an 100% Remote job distribution, with an average salary of $35,355 per year, or $17 per hour.

Customer Service Representative (Work from Home/Hybrid)

Centah Inc

Fort Lauderdale, FL • On-site, Remote

$200/day

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

Job description

**This is a hybrid position. Work from home status is only granted if criteria is met, and upon completion of 2 weeks of in-office onboarding/training. It is a requirement of employment for you to reside within driving distance of our Fort Lauderdale office in case an in-office visit is needed or in case work from home status is ever rescinded.**
Who is Centah?
Acquired by Financeit in 2017, Centah is a lead and workflow management company that allows some of North America's largest home improvement businesses to distribute and manage leads, powering over $3 billion in annual sales. One of the driving forces behind Centah's industry-leading platform is a full-service contact center in Fort Lauderdale, Florida, that specializes in inbound and outbound support for the home improvement industry. Centah's Call & Contact Centers become the main point of contact for the customer, ensuring expectations are met and managed throughout the lifespan of the project.
About the role:
We are looking for an enthusiastic and self-motivated Customer Service Representative to join our team. As a Customer Service Representative, you must be able to work in a fast paced environment, be flexible with an aptitude for learning, understanding, and conveying information. You will also be responsible for treating every customer with the utmost courtesy while maintaining a positive outlook on every call. Excellent communication skills are vital for this role, along with enjoying assisting customers in a friendly and respectful manner.
Responsibilities:
  • Answer incoming calls and respond to customer's request
  • Ability to work in a fast paced environment.
  • Book appointments for members with a high degree of data accuracy
  • Maintain excellent written and verbal communication skills on a consistent basis
  • Identify and escalate issues to supervisors
  • Responsible for adapting to fast changing guidelines with customers
  • Informs clients by explaining procedures; answering questions; providing information
  • Maintains and improves quality results by adhering to standards and guidelines

Requirements
  • General Requirements:
    • High school graduate or G.E.D.
    • Minimum of one year experience in an inbound/outbound call center or retail environment is preferred
    • Excellent oral and written communication skills
    • Ability to multitask in speaking on the phone, using the computer and keyboard simultaneously
    • Ability to type at least 25 words per minute is preferred
    • Experience in providing exceptional customer service and maintaining established quality requirements
    • Must be able to pass a background check

  • Performance Requirements (**MUST READ**):
    • Average Talk Time: Less than 4 minutes per call while resolving customer issues.
    • Call Conversion Ratio: Require a 60%+ lead to call ratio.
    • Disposition Calls Processed: Demand proof of handling 80+ calls per shift with accurate disposition coding and in a timely manner.
    • Attendance: Require a 98%+ attendance record over 6+ months, with little to no unexcused absences.
    • QA Score: Must consistently achieve 90%+ quality assurance scores on call evaluations monthly.
    • Average Hold Time: Must have maintained average hold times of less than 60 seconds per call, this is a high call volume environment.
    • Calls Handled per Hour: Demand experience processing 10+ calls per hour with accurate dispositions, note and escalations.
    • Breaks/ Lunches: adherence to scheduled breaks and lunches: two 15 minutes breaks, one 30 minute lunch.
    • Error-Free Documentation: Must demonstrate 99%+ accuracy in call processing and CRM updates. All notes will be reviewed.

Benefits
  • Opportunity to continue working from home in our post-pandemic workplace
  • Eligible for Medical, Dental, and Vision after 60 days of continuous employment
  • $15,000 Life Insurance (Company Paid)
  • 401K plan eligibility after 1 year of service w/company match of up to 4%
  • Paid Time Off - Earn 10 days per year after 90-day probationary period
  • $200 Monthly Incentive Bonus Plan
  • Weekly/monthly gift card drawings/contests for meeting goals
  • Career learning and development programs
  • Casual dress code
  • Salary: $15.00/hour

Financeit is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Next steps:
If what you just read excites you, we'd like to hear from you! Please submit your application and we'll contact you if you become selected for a phone interview.

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