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Discover Card Customer Service Jobs in Springfield, MO

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Help local business owners save money on their credit card processing! * Prospect leads thru a ... Customer service background (preferred) * Self driven, upbeat, outgoing individuals! * All levels ...

In order for customers to have continuous perception of safety and security, the electronic ... PERC Card (Illinois Permanent Employee Registration Card) * Valid Driver's License * Drug Test ...

Customer Discovery & Buyer Insights * Develop a deep understanding of the professional automotive buyer workflow how shop owners, service advisors, and parts specialists search for parts, validate ...

Customer Experience Specialist

Nixa, MO · On-site

$15.75 - $19.75/hr

Handle a variety of customer requests such as password resets, debit card activation, stop payments, and address changes. Educate customers on bank products, services, and digital banking tools (e.g ...

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Discover Card Customer Service information

See Springfield, MO salary details

$8

$17

$24

How much do discover card customer service jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for discover card customer service in Springfield, MO is $17.10, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $19.04 per hour, depending on experience, location, and employer.

What is a Discover Card Customer Service?

A Discover Card Customer Service job involves assisting customers with inquiries about their accounts, billing, payments, rewards, and card benefits. Representatives help resolve issues, process transactions, and provide information to ensure a positive customer experience. The role requires strong communication skills, problem-solving abilities, and knowledge of Discover's products and policies. Employees may work in a call center or remotely, handling phone, chat, or email interactions.

What are the typical responsibilities of a Discover Card Customer Service representative?

As a Discover Card Customer Service representative, your primary responsibilities include assisting cardmembers with account inquiries, resolving issues related to transactions or billing, and helping customers navigate various account services. You will handle inbound calls, address service or fraud concerns, update account information, and educate customers about available card benefits and features. Typically, you work as part of a team within a call center environment, collaborating with supervisors and specialists to resolve complex cases. This role requires strong multitasking skills and a commitment to providing a positive customer experience, often in a structured, goal-oriented setting.

What are the key skills and qualifications needed to thrive in the Discover Card Customer Service position, and why are they important?

To excel as a Discover Card Customer Service representative, you need strong communication skills, problem-solving abilities, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center systems is often required, and some positions may prefer prior customer service experience. Patience, a positive attitude, and the ability to manage stressful situations help individuals stand out in this customer-focused role. These skills are crucial for providing exceptional support, resolving inquiries efficiently, and ensuring customer satisfaction in a fast-paced call center environment.

Does Discover Card Customer Service allow remote work?

Discover Card Customer Service roles often offer remote work options, especially for customer support positions, which may include remote training and flexible schedules. However, availability can vary by location and specific role requirements, so candidates should review the job listing for remote work policies.

How to get hired for remote Discover Card Customer Service?

To get hired for remote Discover Card Customer Service, candidates should have strong communication skills, basic computer proficiency, and previous customer service experience. Applying through the company's careers page and demonstrating familiarity with customer support tools like CRM software can improve chances. A high school diploma or equivalent is typically required, and flexible scheduling is often available for remote roles.

What are popular job titles related to Discover Card Customer Service jobs in Springfield, MO?

For Discover Card Customer Service jobs in Springfield, MO, the most frequently searched job titles are:

What job categories do people searching Discover Card Customer Service jobs in Springfield, MO look for?

The top searched job categories for Discover Card Customer Service jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Discover Card Customer Service jobs?

Cities near Springfield, MO with the most Discover Card Customer Service job openings:

Infographic showing various Discover Card Customer Service job openings in Springfield, MO as of August 2026, with employment types broken down into 80% Full Time, 11% Part Time, and 9% Contract. Highlights an 100% In-person job distribution, with an average salary of $35,564 per year, or $17.1 per hour.

Customer Service Representative

FastSigns

Springfield, MO • On-site

$16/hr

Other

Re-posted 18 days ago


FastSigns rating

6.8

Company rating: 6.8 out of 10

Based on 74 frontline employees who took The Breakroom Quiz

193rd of 734 rated retailers


Job description

Customer Service Representative

Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? Compensation: $16.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers.


What FastSigns employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About FASTSIGNS

Sourced by ZipRecruiter

Industry

Printing and printing services, marketing, graphic design services, specialized design services and advertising and public relations services

Company size

51 - 200 Employees

Headquarters location

Carrollton, TX, US