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Disaster Case Manager Supervisor Jobs (NOW HIRING)

Endeavors

DCM Case Manager

Clearwater, FL · On-site

$25/hr

The Disaster Case Manager is responsible for supporting individuals and families affected by ... Case Management Supervisor or Program Manager. • Meet regularly with the Case Management ...

ENDEAVORS

DCM Case Manager

Clearwater, FL · On-site

$25/hr

The Disaster Case Manager is responsible for supporting individuals and families affected by ... Case Management Supervisor or Program Manager. • Meet regularly with the Case Management ...

ENDEAVORS

DCM Case Manager - Orlando

Orlando, FL · On-site

$25/hr

The Disaster Case Manager is responsible for supporting individuals and families affected by ... Case Management Supervisor or Program Manager. • Meet regularly with the Case Management ...

Endeavors

DCM Case Manager - West Virginia

Charleston, WV · On-site

$19.50 - $25/hr

The Disaster Case Manager is responsible for supporting individuals and families affected by ... Case Management Supervisor or Program Manager. • Meet regularly with the Case Management ...

Endeavors

DCM Case Manager - Orlando

Orlando, FL · On-site

$25/hr

The Disaster Case Manager is responsible for supporting individuals and families affected by ... Case Management Supervisor or Program Manager. • Meet regularly with the Case Management ...

ENDEAVORS

DCM Case Manager - West Virginia

Charleston, WV · On-site

$19.50 - $25/hr

The Disaster Case Manager is responsible for supporting individuals and families affected by ... Case Management Supervisor or Program Manager. • Meet regularly with the Case Management ...

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Disaster Case Manager Supervisor information

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$24.5K

$59.5K

$116K

How much do disaster case manager supervisor jobs pay per year?

As of Sep 12, 2026, the average yearly pay for disaster case manager supervisor in the United States is $59,525.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $68,500.00 per year, depending on experience, location, and employer.

What is a disaster case manager supervisor?

A Disaster Case Manager Supervisor oversees a team of disaster case managers who help individuals and families recover from natural or man-made disasters. Their responsibilities include providing guidance, support, and training to case managers, ensuring that clients receive appropriate resources and assistance, and maintaining compliance with program policies and procedures. They also monitor caseloads, review case documentation, and coordinate with other organizations involved in disaster recovery. This role is essential for ensuring efficient and effective support to disaster survivors.

What are some common challenges disaster case manager supervisors face when overseeing a team during large-scale disaster responses?

Disaster Case Manager Supervisors often encounter challenges related to managing high caseloads, rapidly changing priorities, and ensuring consistent communication across their team. During large-scale disasters, supervisors must provide emotional support and guidance to case managers dealing with distressed clients while also maintaining compliance with agency protocols and reporting requirements. Balancing staff well-being with the urgent needs of survivors, and coordinating efforts with multiple agencies and stakeholders, requires strong leadership, adaptability, and organizational skills.

What are the key skills and qualifications needed to thrive as a disaster case manager supervisor, and why are they important?

To thrive as a Disaster Case Manager Supervisor, you need expertise in case management, leadership, and crisis intervention, usually supported by a degree in social work or a related field and relevant supervisory experience. Familiarity with case management software, FEMA guidelines, and emergency response protocols is typically required. Strong interpersonal, organizational, and decision-making skills help foster team effectiveness and support clients facing trauma. These skills are vital to coordinate comprehensive support services and ensure effective recovery for disaster-affected individuals and communities.

What is the difference between Disaster Case Manager Supervisor vs Disaster Case Manager?

AspectDisaster Case Manager SupervisorDisaster Case Manager
CredentialsTypically requires a bachelor's degree and relevant certificationsUsually requires a high school diploma or equivalent, with some roles preferring certifications
Work EnvironmentSupervisory role overseeing case managers in disaster response settingsDirectly assists clients in disaster-affected areas, providing case management services
Employer & IndustryNonprofit organizations, government agencies, disaster response teamsSimilar employers, focusing on client support and recovery

The main difference is that the Disaster Case Manager Supervisor oversees and manages disaster case managers, focusing on team coordination and program oversight, while the Disaster Case Manager directly works with clients to provide case management services during disaster recovery efforts.

What cities are hiring for Disaster Case Manager Supervisor jobs?

Cities with the most Disaster Case Manager Supervisor job openings:

What states have the most Disaster Case Manager Supervisor jobs?

States with the most job openings for Disaster Case Manager Supervisor jobs include:

What are popular job titles related to Disaster Case Manager Supervisor jobs?

For Disaster Case Manager Supervisor jobs, the most frequently searched job titles are:

Disaster Case Manager Supervisor jobs near you

DCM Case Provider Supervisor - West Virginia

Charleston, WV • On-site

Endeavors
Civic and Social Organizations • 201 - 500 employees
Learn more about Endeavorsexternal

$30/hr

Full-time

Posted 7 days ago

Job description

JOB PURPOSE:
The DCM Case Provider Supervisor manages a team of Case Managers providing disaster case management services to individuals and families impacted by disasters. The Case Management Supervisor ensures staff complete Needs Assessments, develop Service Plans and make appropriate community referrals for additional services. The Case Management Supervisor ensures staff maintains appropriate contact with the client, that quality services are provided and that their Service Plan is completed in a timely manner.
*Due to the nature of the job and the confidentiality of client information, work-from-home options will not be available for this position.
The DCM serves as the primary point of contact for disaster survivors and is responsible for assessing disaster-caused unmet needs, assisting survivors with the development and implementation of their recovery plans, coordinating resources and services, and supporting cases through recovery and closure.
Minimum Qualifications:
  • Associate's degree in a related field
  • Minimum of one year of experience in publicly facing case management
  • Knowledge of FEMA's Disaster Case Management framework
  • Knowledge of 2 C.F.R. 200, 44 C.F.R., and the Stafford Act
  • Proficiency in Microsoft Word and Excel
  • Technical skills in analysis, business accounting principles, and knowledge of construction methodologies
  • Ability to successfully clear the required criminal background check

ESSENTIAL JOB RESPONSIBILITIES
Provide Vision and Leadership
  • Serve as a visible and accessible leader, meeting regularly with Case Managers to staff caseloads, resolve challenges, and ensure survivors' needs are met.
  • Keep staff informed on program updates, contract requirements, and organizational priorities.
    KPI: Hold weekly caseload staffing sessions with 100% of Case Managers; communicate all program/policy updates within 48 hours.
Develop and Empower Staff
  • Ensure assigned staff are trained, supported, and motivated to meet program deliverables.
  • Supervise Case Managers by:
    • Making quality hiring decisions.
    • Training, mentoring, and modeling trauma-informed care and best practices.
    • Monitoring performance, documenting progress, and delivering evaluations.
  • Foster a culture of accountability, growth, and service excellence.
    KPI: Maintain 90% staff retention; provide 100% of Case Managers timely evaluations and at least two professional development opportunities per quarter.
Ensure Quality and Compliance
  • Assign and balance Disaster Case Manager caseloads weekly to ensure manageable workloads.
  • Review assigned cases weekly for compliance, progress toward goals, and timely updates of Individual Recovery Plans (IRPs) and Service Plans.
  • Provide case guidance and technical support to ensure high-quality, client-centered services.
    KPI: Conduct weekly case reviews for 100% of active cases; maintain 95% documentation accuracy and timeliness; ensure 100% of IRPs are updated as scheduled.
Collaborate and Drive Results
  • Meet regularly with Supervisors and Program Managers to evaluate performance, address challenges, and recommend improvements.
  • Generate and deliver reports, dashboards, and case status updates.
  • Promote innovation by asking solution-oriented questions such as "How can we improve outcomes?" and "What barriers can we remove?"
    KPI: Submit 100% of required reports on time; document at least three program improvements per quarter resulting from staff or leadership feedback.
Promote Growth and Professional Development
  • Identify training needs and encourage staff participation in workshops, seminars, and FEMA/state trainings.
  • Model commitment to continuous learning.
    KPI: Track 100% completion of mandatory trainings; provide one additional skill-building workshop per quarter.
Foster Collaboration and Community Trust
  • Maintain open communication with staff, survivors, and community partners.
  • Build strong, reliable relationships to strengthen coordinated services.
    KPI: Achieve 85% or higher positive feedback in quarterly client and partner surveys; conduct quarterly partner collaboration meetings.
Exemplify Mission-Driven Leadership
  • Demonstrate servant leadership by prioritizing the child, family, Veteran, or client in every decision.
  • Embody the mission to "Empower people to build better lives for themselves, their families, and their communities."
    KPI: Resolve 100% of client grievances within 10 business days; demonstrate mission alignment in annual program reviews.
Other Duties
  • Perform additional responsibilities as assigned to support program success and organizational growth.
    KPI: Maintain 100% completion of special assignments by agreed timelines.
ESSENTIAL QUALIFICATIONS
Education
Option 1 - Bachelor's Path
  • Bachelor's degree in behavioral sciences, human services, social services, or related fields.

Option 2 - Experience Path
  • High School diploma or GED plus 4 years of experience in child welfare, disaster response, recovery services, or multidisciplinary case planning.

Preferred:
  • 2 years supervisory experience.
  • Prior experience in child welfare or emergency/disaster response environments.
  • Bilingual (English/Spanish) communication skills.
Experience
With Bachelor's Degree:
  • 4+ years relevant experience in child welfare, disaster response, or recovery environments.
  • 2+ years supervisory experience.
  • Bilingual skills preferred.

With High School Diploma/GED:
  • Prior experience in child welfare or disaster response environments.
  • 2 years supervisory experience.
  • Bilingual skills preferred.
Attendance
  • Must maintain regular and acceptable attendance as determined by employer.
Licenses
  • Valid driver's license with a clear record.
Vehicle
  • Daily use of a personal vehicle required.
Other Requirements
  • Must be willing to travel as needed and maintain reliable transportation.
  • Must pass criminal background checks.
  • Must not pose a direct threat or significant risk to the safety or health of self or others.
EEO STATEMENT & ACCOMMODATION NOTICE
Endeavors provides a workplace free from discrimination and harassment based on race, color, sex, gender, age, religion, national origin, marital status, sexual orientation, gender identity, genetic information, disability, military or veteran status, or any characteristic protected by law. Employment decisions are based on job-related qualifications and abilities.
Endeavors provides reasonable accommodations for qualified individuals with disabilities or based on sincerely held religious beliefs.
For accommodation inquiries or assistance with the application process, email hr@endeavors.org or speak with your recruiter.
Applicants with disabilities needing assistance submitting an online application may contact recruiting@endeavors.org. If selected for an interview, instructions on requesting interview accommodations will be provided.
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About Endeavors

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OUR MISSION Endeavors passionately serves vulnerable people in crisis through our innovative, personalized approach. We seek to provide comprehensive, effective, and innovative services that encourage growth, allowing people to build better lives for themselves, their families, and their communities. Why? Because we believe that everyone holds the capacity to grow, heal, change, succeed, and affect others positively. OUR VISION We restore dignity and improve the quality of life for the vulnerable people we serve through the benefits of our programs. We seek to unify families and communities torn apart by poverty, unemployment, or neglect by providing real, practical solutions and a path to earned income. We do this through a wide array of programs and services supporting children, families, veterans and those struggling with mental illness and other significant disabilities.

Industry

Civic and social organizations

Company size

201 - 500 Employees

Headquarters location

San Antonio, TX, US

Year founded

1969

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