Disability Services Jobs in Raleigh, NC (NOW HIRING)

Salary: $42,000.00 - $50,436.00 Annually
Location : Northern Wake Campus
Job Type: Full-time, Annual
Job Number: 07051
*DIVISION*: Military, Veterans, and Special Programs
*DEPARTMENT*: Disability Support Services
Opening Date: 05/13/2026
Closing Date: Continuous
FLSA: Non-Exempt
Max Number of Applicants: 150
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Position Description
Pay Grade: Assistant 6
This position will provide administrative support and assist in operational activities for the Disability Support Services (DSS) department.
Responsibilities and Duties (*Essential Functions)
To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described.
*Provides administrative and technical assistance to the Director, Assistant Directors and DSS staff
*Prepares and reviews contracts and contract changes; collects timesheets from managers, reviews for accuracy, submits for approval and coordinates with HR and accounting office for any issues
*Builds and verifies all disability and accommodation reports in the case management system
*Generates and processes purchase orders, E-procurement and Form 58
*Works with external vendors and customers to ensure invoices and rates are accurate and complete, and processes work order tickets for service adjustment
*Reviews and verifies for accuracy expenditure and travel requests; copies and files all monthly travel expenditures and routes them to appropriate personnel for payment
*Maintains consistent formatting of processes, procedures and policies while tracking annual timeline to update materials
Manages inventory and assignment of resources (keys, computers, furniture, supplies, departmental forms) for DSS staff
Develops and maintains internal contact lists, confidential employee information, and administrative information for the department
Create and maintains contact lists of administrative assistants across the College to assist with sharing information and connecting students and staff to different service areas
Edits basic website information for the Disability Support Service page and updates employee information in the case management system
Prepares internal and external correspondence
Responds promptly to all inquiries from prospective students, providing general information, and making referrals as appropriate
Provides supplementary assistance with front office duties as needed
Schedules, reserves rooms and coordinates attendance of department meetings; prepares agenda and takes meeting minutes Ensures the accuracy and timeliness of all paperwork
Reports and coordinates office moves, repairs and computer repairs.
Qualifications
Knowledge, Skills & Abilities:
Ability to maintain confidential information
Must be a quick learner, detail oriented, and willing to learn new technology and systems to assist students with disabilities
Ability to exhibit good interpersonal skills, including the ability to establish and maintain cooperative working relationship
Ability to maintain records accurately and be able to meet deadlines consistently
Demonstrates good organizational skills
Ability to perform normal duties with minimal supervision
Excellent written and verbal communication skills
Exceptional customer relations skills
Must be able to multitask
Minimum Requirements:
Associate's Degree
Two years of related office experience and customer service experience
Or an equivalent combination of education and experience
Must have intermediate skills in MS Office products, specifically with MS Word and MS Excel
Preferences:
Experience in an academic setting
As an equal employment opportunity employer, Wake Tech values our workforce. Wake Tech is committed to reaching students in every part of Wake County and rallying around them to go as far as their dreams, talents and resilience will take them. As an institution of higher education, we are committed to valuing the unique experiences of the Wake Tech community. We strive to be self-reflective of the kind of student body we represent and the culture we are building, and we care deeply about supporting each employee's professional growth.
Benefits at a Glance
Wake Technical Community College provides a comprehensive, affordable insurance and benefits program. We are continuously investigating new benefit offerings that are responsive to the needs of our annual** employees. Click here for more information.

• State Health Plan
• Health Care and Dependent Care Flexible Spending Accounts
• Health Care Exchange Notice
• Dental Insurance
• Vision Insurance
• Additional Supplemental Insurances
• Disability Plan
• NC Retirement Plan
• Leave (Vacation, Sick, FMLA, Civil and Military, Community Service, Education, and Voluntary Shared)
• Paid Holidays
• Prior State Service Verification
• Supplemental Retirement Plan
• Employee Assistance Program
• Education Benefits
• College Savings Program
• State Employees' Credit Union
• State Employees Association of NC (SEANC)
• Employee Discount Program
• Identity Theft Insurance

For further information, please contact 919-866-7890.
**Please note: Most temporary (part-time or full-time) employees do not earn benefits.
01
Describe your experience answering office related questions and providing administrative support to the team.
02
Describe your experience handling confidential record keeping.
03
This position requires the ability to learn new software and programs to generate reports, as well as exhibiting intermediate skills in MS Office products to compare data. Please describe your level of computer skills, including specific programs and/or systems you frequently use.
04
Please describe any professional experience you have working in an academic environment, mental health services, or disability support settings. In your response, include the type of organization, your specific role, the populations you served, and any relevant programs, accommodations, or interventions you were involved in.
05
Are you willing and able to travel between various campuses as needed?

• Yes
• No

Required Question