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Disability Insurance Program Representative Jobs in California

Union Rescue Mission

Program Assistant

Los Angeles, CA

$17.87 - $19.40/hr

In general, the following physical demands are representative of those that must be met by an ... Ability to be added to the company vehicle insurance policy, required. #ZR Company Description URM ...

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All JobsDisability Insurance Program Representative JobsDisability Insurance Program Representative Jobs in California

Disability Insurance Program Representative information

See California salary details

$25.2K

$64.8K

$82.4K

How much do disability insurance program representative jobs pay per year?

As of Jun 18, 2026, the average yearly pay for disability insurance program representative in California is $64,792.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,200.00 and $76,000.00 per year, depending on experience, location, and employer.

What does a Disability Insurance Program Representative do?

A Disability Insurance Program Representative is responsible for processing and evaluating disability insurance claims for individuals unable to work due to illness, injury, or pregnancy. They review applications, gather necessary documentation, determine eligibility, and communicate decisions to claimants. Additionally, they provide information about benefits, answer questions, and ensure compliance with state and federal regulations. Their role is essential in helping individuals receive the financial support they need during periods when they are unable to work.

What are the key skills and qualifications needed to thrive as a Disability Insurance Program Representative, and why are they important?

To thrive as a Disability Insurance Program Representative, you need a solid understanding of disability insurance policies, claims processing, and relevant state or federal regulations, often supported by a bachelor's degree or relevant work experience. Familiarity with claims management software, case tracking systems, and proficiency in Microsoft Office are typically required. Strong interpersonal skills, attention to detail, and effective written and verbal communication help you deliver excellent customer service and resolve complex cases. These skills ensure accurate processing, regulatory compliance, and positive client experiences in a role that directly impacts individuals' financial security.

What are some common challenges Disability Insurance Program Representatives face when handling claims, and how are they supported in overcoming them?

Disability Insurance Program Representatives often encounter challenges such as managing a high volume of complex claims, interpreting medical and legal documents, and addressing sensitive situations with empathy. To support them, most organizations provide thorough onboarding, ongoing training, and access to experienced supervisors or team leads for guidance. Collaboration with medical consultants, legal advisors, and other benefit specialists is also common, helping representatives navigate difficult cases and maintain high service standards.

What is the difference between Disability Insurance Program Representative vs Claims Specialist?

AspectDisability Insurance Program RepresentativeClaims Specialist
Required CredentialsHigh school diploma or equivalent; some roles may require insurance or customer service certificationsHigh school diploma or equivalent; insurance or claims processing certifications beneficial
Work EnvironmentOffice settings, customer service interactions, phone and computer workOffice or remote, handling claims, reviewing documentation, customer communication
Employer & Industry UsageInsurance companies, government agencies, disability programsInsurance companies, third-party claims processing firms

Both roles involve customer interaction and understanding insurance policies, but Disability Insurance Program Representatives primarily assist applicants and explain benefits, while Claims Specialists focus on processing and evaluating claims. They share similar credentials and work environments, often within insurance or government sectors, making them closely related but distinct in daily responsibilities.

What cities in California are hiring for Disability Insurance Program Representative jobs? Cities in California with the most Disability Insurance Program Representative job openings:
Disability Insurance Program Representative jobs near you
Infographic showing various Disability Insurance Program Representative job openings in California as of June 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% In-person job distribution, with an average salary of $64,792 per year, or $31.1 per hour.
Insurance Representative

Insurance Representative

Transamerica Premier Life Insurance Company

San Jose, CA • On-site

$71K - $90K/yr

Full-time

Posted 21 days ago

Transamerica rating

8.0

Company rating: 8.0 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

146th of 261 rated insurance

Job description

The Insurance Representative is directly responsible for writing new quality business, conserving existing business, providing ongoing quality service to policy owners in accordance with the Insurance Representative's Agreement and maintaining a program of continuous self-improvement. The primary aspect of the Insurance Representative position is to sell. All other functions, particularly policy owner services, provide the opportunities to increase sales activity.
The Representative reports directly to a Managing Representative, Associate Director or Managing Director and is expected to meet weekly and annual objectives agreed upon with his/her immediate supervisor for the number of submitted life & health applications, life and health placements, life & health annualized controllable increase, Personal Financial Planning (PFP) sales interviews, Quality Life Check-ups (QLCs), first year and renewal persistency, first year and renewal lapse limits and all other required annual objectives. The Representative, with his/her immediate supervisor's approval, is responsible for the creation, development and implementation of action plans that are consistent with Company and personal objectives. In order to accomplish these goals, the Representative has to demonstrate the ability to work without close supervision and to work evening hours and weekends. The Representative is expected to perform at levels that will result in net premium growth on the agency to which he/she is assigned.
The Representative will establish annual individualized objectives on the Representative's Marketing Plan. He/she will create, develop and implement the methods/activities/action plans necessary to achieve the annual objectives. The Representative will participate in an individual Action Planning Conference (APC) with his/her direct supervisor on a regular basis for the purpose of meeting the individual's activity, sales, service and training goals established in the Representative's Marketing Plan.
The Representative is expected to perform at levels that will result in net premium growth on the agency to which he/she is assigned.
Qualifications
Education - High school diploma required. An undergraduate college degree, in a business-related field (i.e., marketing, business administration, management, etc.) preferred.
Years and type of experience required/preferred - One to 3 years of experience in an insurance sales environment preferred, but not required.
Life and health insurance license is required.
Valid driver's license and dependable/reliable transportation.
Establishes high goals and expectations. Able to start and persist with specific courses of action while exhibiting high motivation and a sense of urgency; willing to commit to long hours of work and make personal sacrifice in order to reach goals. Conducts oneself and communicates in a professional manner.
Actions
If you are an existing Transamerica employee to apply
Careers
Want to build a business with the stability and benefits of an employee?
Career Agency agents and managers meet client needs by providing products and services that are tailored to different market segments. As a Career Agency employee agent or manager with Transamerica Agency Network, you will have the support that you need for your business. Career Agents always have competitive, quality products to present to clients-not to mention the support of the dedicated and knowledgeable Transamerica Agency Network service team.
"At Transamerica Agency Network, we are committed to the development of our people as innovative leaders in our communities and in our company." - Wade Hampton, Sr. Vice President
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