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Disability Insurance Program Representative Jobs in California

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Disability Insurance Program Representative information

See California salary details

$25.2K

$64.8K

$82.4K

How much do disability insurance program representative jobs pay per year?

As of Aug 17, 2026, the average yearly pay for disability insurance program representative in California is $64,792.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,200.00 and $76,000.00 per year, depending on experience, location, and employer.

What does a Disability Insurance Program Representative do?

A Disability Insurance Program Representative is responsible for processing and evaluating disability insurance claims for individuals unable to work due to illness, injury, or pregnancy. They review applications, gather necessary documentation, determine eligibility, and communicate decisions to claimants. Additionally, they provide information about benefits, answer questions, and ensure compliance with state and federal regulations. Their role is essential in helping individuals receive the financial support they need during periods when they are unable to work.

What are the key skills and qualifications needed to thrive as a Disability Insurance Program Representative?

To thrive as a Disability Insurance Program Representative, you need a solid understanding of disability insurance policies, claims processing, and relevant state or federal regulations, often supported by a bachelor's degree or relevant work experience. Familiarity with claims management software, case tracking systems, and proficiency in Microsoft Office are typically required. Strong interpersonal skills, attention to detail, and effective written and verbal communication help you deliver excellent customer service and resolve complex cases. These skills ensure accurate processing, regulatory compliance, and positive client experiences in a role that directly impacts individuals' financial security.

What are some common challenges Disability Insurance Program Representatives face when handling claims, and how are they supported in overcoming them?

Disability Insurance Program Representatives often encounter challenges such as managing a high volume of complex claims, interpreting medical and legal documents, and addressing sensitive situations with empathy. To support them, most organizations provide thorough onboarding, ongoing training, and access to experienced supervisors or team leads for guidance. Collaboration with medical consultants, legal advisors, and other benefit specialists is also common, helping representatives navigate difficult cases and maintain high service standards.

What is the difference between Disability Insurance Program Representative vs Claims Specialist?

AspectDisability Insurance Program RepresentativeClaims Specialist
Required CredentialsHigh school diploma or equivalent; some roles may require insurance or customer service certificationsHigh school diploma or equivalent; insurance or claims processing certifications beneficial
Work EnvironmentOffice settings, customer service interactions, phone and computer workOffice or remote, handling claims, reviewing documentation, customer communication
Employer & Industry UsageInsurance companies, government agencies, disability programsInsurance companies, third-party claims processing firms

Both roles involve customer interaction and understanding insurance policies, but Disability Insurance Program Representatives primarily assist applicants and explain benefits, while Claims Specialists focus on processing and evaluating claims. They share similar credentials and work environments, often within insurance or government sectors, making them closely related but distinct in daily responsibilities.

What cities in California are hiring for Disability Insurance Program Representative jobs?

Cities in California with the most Disability Insurance Program Representative job openings:

Disability Insurance Program Representative jobs near you
Infographic showing various Disability Insurance Program Representative job openings in California as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $64,792 per year, or $31.1 per hour.

Farmers Insurance Sales Rep

Joseph McCain Farmers Insurance

Newport Beach, CA • On-site

$50K - $70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

Join a team that cares about our customers and you! Farmers Insurance in Newport Beach, California, is looking for an experienced and committed individual to join our team as a Full-Time Insurance Sales Representative. In this role, you will manage accounts to maintain strong business relationships and ensure customer satisfaction. In this position, you will play a vital role in managing and growing our customer base. If you have excellent customer service skills and are committed to providing customers with the best experience, this is the role for you. With your positive attitude, proactive sales skills, and dedication, you may be a perfect fit for this role. Apply now to join our team and begin a role with excellent career growth and earning potential.


Benefits

Annual Base Salary + Commission + Bonus Opportunities

Career Growth Opportunities

Flexible Schedule

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Hands on Training

Mon-Fri Schedule

Retirement Plan


Responsibilities
  • Meet new business production goals and objectives as established.
  • Develop insurance quotes, make sales presentations, and close sales.
  • Develop ongoing networking relationships with Real Estate Agents, Mortgage Lenders, Title Companies, Auto Dealers, etc.
  • Secure all Trailing Documents from customers.
  • Develop new Financial Services opportunities.
  • Ask each customer for referrals and explain our referral program.

Requirements
  • Possess an upbeat, positive and enthusiastic attitude.
  • Create relationships from a cold start.
  • Proficiency to multi-task, follow-thru and follow-up.
  • Career minded vision.
  • Minimum 3-5 years prior sales experience is preferred.
  • Strong communication skills, both oral and written.
  • Bilingual, fluent in both English and Spanish is beneficial.
  • No insurance experience required but must be willing to learn