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Disability Claims Jobs in Springfield, MA (NOW HIRING)

Cna

General Liability Claims Consultant

Glastonbury, CT · Hybrid

$72K - $141K/yr

Manages highly complex investigations of claims, including coverage issues, liability ... CNA is committed to providing reasonable accommodations to qualified individuals with disabilities ...

Liberty Mutual

Senior Claims Specialist

Simsbury, CT

$126K/yr

The Senior Claims Specialist works within a Claims Team, using the latest technology to review ... religion, age, disability, veteran's status, pregnancy, genetic information or on any basis ...

Chubb Ltd.

ESIS Claims Specialist, AGL

Simsbury, CT · On-site

The AGL Claims Specialist: Under the direction of the Claims Team Leader, investigates and settles claims promptly, equitably and within established best practices guidelines. Duties may include but ...

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All JobsDisability Claims JobsDisability Claims Jobs in Springfield, MA

Disability Claims information

See Springfield, MA salary details

$11

$24

$41

How much do disability claims jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for disability claims in Springfield, MA is $24.04, according to ZipRecruiter salary data. Most workers in this role earn between $18.22 and $27.31 per hour, depending on experience, location, and employer.

What are disability claims?

Disability claims are formal requests made by individuals to receive financial assistance or benefits due to a medical condition or injury that prevents them from working. These claims can be made through government programs like Social Security Disability Insurance (SSDI) or through private insurance policies. The process typically involves submitting medical evidence and documentation to prove the extent and duration of the disability. Approval of a claim depends on meeting specific criteria set by the agency or insurer. The goal of disability claims is to provide income support to those unable to earn a living due to their disabilities.

What are some common challenges faced by professionals working in disability claims, and how can they be managed?

Professionals in disability claims often encounter complex cases that require careful interpretation of medical records and policy guidelines. Handling emotionally charged situations with empathy, while maintaining objectivity, is a frequent challenge. Effective time management and strong communication skills are essential for balancing a high caseload and collaborating with medical professionals, claimants, and team members. Regular training and support from experienced colleagues can also help navigate the evolving regulatory landscape and improve decision-making.

What are the key skills and qualifications needed to thrive as a disability claims specialist, and why are they important?

To thrive as a Disability Claims Specialist, you need a solid understanding of insurance policies, claims processing, and medical terminology, often supported by a degree in business, healthcare, or a related field. Familiarity with claims management software, medical coding systems, and regulatory compliance is typically required. Strong analytical thinking, attention to detail, and empathetic communication are crucial soft skills for assessing claims and interacting with clients. These competencies ensure accurate claim evaluations, regulatory adherence, and compassionate service for claimants navigating challenging circumstances.

What is the difference between Disability Claims vs Disability Claims Adjuster?

AspectDisability ClaimsDisability Claims Adjuster
CredentialsTypically requires knowledge of insurance policies, claims processing, and sometimes certifications in insurance or claims managementRequires similar credentials, often with licensing or certifications in insurance adjusting or claims handling
Work EnvironmentOffice settings, remote work, or claims centersOffice-based, fieldwork, or remote, depending on employer
Industry UsageInsurance companies, government agencies, third-party administratorsInsurance companies, adjusting firms, government agencies
Search & Comparison IntentUnderstanding roles related to processing disability claimsComparing roles involved in evaluating and settling disability claims

Disability Claims generally refers to the process or the role of managing disability benefit requests, while Disability Claims Adjuster specifically involves evaluating and settling these claims. Both roles require knowledge of insurance policies and claims procedures, but the Adjuster often has a more active role in assessing damages and making decisions.

What are popular job titles related to Disability Claims jobs in Springfield, MA?

For Disability Claims jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Disability Claims jobs in Springfield, MA look for?

The top searched job categories for Disability Claims jobs in Springfield, MA are:

Disability Claims jobs near you
Infographic showing various Disability Claims job openings in Springfield, MA as of September 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 4% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $50,004 per year, or $24 per hour.

National Complex Claims Leader

Hartford, CT • Remote

Marsh McLennan
See more jobs at Marsh McLennanexternal

Full-time

Medical, Retirement

Posted 8 days ago

Job description

Company:Marsh McLennan AgencyDescription:

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as our National Complex Claims Leader at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh (NYSE: MRSH).

A day in the life.

Reporting to the SVP, National Claims Director, you will serve as a senior resource and technical authority on complex and high-exposure claims, bringing deep expertise, strategic judgment, and a national perspective to drive resolution on complex, high-stakes commercial P&C claim situations across the organization. In this capacity, you will build and maintain strong relationships with national and regional leadership, industry vertical leaders, and Marsh Risk, ensuring MMA clients receive best-in-class advocacy at every level. You will actively participate in the national Claims COE, contributing to the standards, tools, and practices that elevate claims performance.

Additional responsibilities will include:

  • Develop and implement enterprise-wide protocols for the identification, escalation, and resolution of complex claims; track outcomes and surface trends.

  • Develop and manage a robust claims data tracking system to identify emerging challenges and inform proactive strategy.

  • Negotiate carrier claim handling guidelines and escalation procedures with insurers and wholesalers.

  • Build and maintain strong relationships across MMA, Marsh Risk/Marsh Claims Advocacy, wholesalers, and insurer claim executives to drive collaboration and client outcomes.

  • Provide E&O expertise and guidance, partnering closely with the MMA Legal team to investigate and advocate on claims with potential E&O exposure.

  • Support new business and renewal opportunities by presenting MMA's claims advocacy capabilities as a competitive differentiator.

  • Partner with regional teams to support client retention through expert navigation of complex and challenging claim situations.

Our future colleague.

We'd love to meet you if your professional track record includes these skills:

  • 10+ years of P&C insurance experience with a strong focus on claims, coverage, and/or litigation.

  • Bachelor's degree required; JD strongly preferred; other advanced credentials or designations a plus.

  • Deep expertise in coverage analysis and claims advocacy across multi-line, high-severity commercial P&C claims with significant financial and reputational exposure.

  • Proven track record advocating on complex and disputed claims, including direct carrier negotiations and dispute resolution.

  • Exceptional negotiation, communication, and stakeholder management skills - able to include outcomes across clients, carriers, counsel, and internal teams.

  • Strong analytical, project management, and organizational skills; self-motivated with sharp attention to detail.

  • Active P&C license or willingness to obtain, as required.

  • Previous experience with Origami preferred.

We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.

Some benefits included in this role are:

  • Generous time off, including personal and volunteering

  • Tuition reimbursement and professional development opportunities

  • Remote work, but some travel is required

  • Charitable contribution match programs

  • Stock purchase opportunities

To learn more about a career at MMA, check us out our website or flip through recruiting brochure.

Follow us on social media to meet our colleagues and see what makes us tick:

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Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOEMinority/Female/Disability/Vet/SexualOrientation/Gender Identity employers.

#MMABI

#MMAretirement

#MMAEHB

#MMAPCS

#LI-REMOTE

The applicable base salary range for this role is $93,700 to $174,800.The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.Applications will be accepted until:September 12, 2026

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