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Disability Case Manager Jobs in Kitchener, ON (NOW HIRING)

Open Text Inc.

Client Operations Project Manager

Waterloo, ON · On-site

CA$46K - CA$70K/yr

Our goal is to facilitate seamless Client self-service and ensure flawless support case experiences ... If you need assistance and/or a reasonable accommodation due to a disability during the application ...

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Disability Case Manager information

See Kitchener, ON salary details

$12

$32

$177

How much do disability case manager jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for disability case manager in Kitchener, ON is $32.40, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $21.08 per hour, depending on experience, location, and employer.

What does a disability case manager do?

A Disability Case Manager is responsible for coordinating and managing the services and support needed by individuals with disabilities. They assess clients' needs, develop care plans, connect clients with resources, and monitor progress to ensure that appropriate services are provided. Their goal is to help clients achieve maximum independence and quality of life, while also ensuring compliance with relevant regulations and policies. Disability Case Managers often work closely with healthcare providers, insurance companies, employers, and families.

What does a disability case manager do?

Disability case managers assist clients filing disability claims, selecting health care providers and rehabilitation services, and determining the right time to return to work. As a disability case manager, you work with many different clients dealing with various circumstances, so your specific job duties change according to their needs. The qualifications for a career as a disability case worker include a bachelor’s or master’s degree in social work, human services, nursing, or a related field. Some positions require experience working with patients who have special needs. To succeed in disability case manager jobs, you need patience, compassion, and excellent time management and organizational skills.

What are the key skills and qualifications needed to thrive as a disability case manager, and why are they important?

To thrive as a Disability Case Manager, you need a background in healthcare, social work, or human services, often supported by a relevant degree or certification such as Certified Disability Management Professional (CDMP). Familiarity with case management software, medical documentation systems, and legal/regulatory frameworks is typically required. Strong interpersonal communication, problem-solving, and organizational skills make someone stand out in this position. These abilities are crucial for effectively coordinating care, advocating for clients, and ensuring compliance with complex disability policies.

How does a disability case manager typically collaborate with healthcare providers and employers to support clients’ return-to-work plans?

Disability Case Managers work closely with healthcare providers to understand a client’s medical condition and recommended accommodations. They also communicate with employers to develop and implement effective return-to-work strategies that fit both the client's needs and workplace requirements. This collaboration often involves coordinating medical documentation, facilitating workplace adjustments, and monitoring the client’s progress, ensuring a smooth transition back to work. Regular meetings and updates among all parties help to address any challenges that arise during the process.

What is a disability case manager?

A disability case manager is a professional who coordinates and oversees the process of evaluating and supporting individuals with disabilities to ensure they receive appropriate benefits and services. They often work with healthcare providers, insurance companies, and government agencies, and may require knowledge of disability laws and case management software. The role involves assessing needs, developing plans, and advocating for clients throughout their recovery or benefit process.
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What job categories do people searching Disability Case Manager jobs in Kitchener, ON look for?

The top searched job categories for Disability Case Manager jobs in Kitchener, ON are:

What cities near Kitchener, ON are hiring for Disability Case Manager jobs?

Cities near Kitchener, ON with the most Disability Case Manager job openings:

Disability Case Manager jobs near you
Infographic showing various Disability Case Manager job openings in Kitchener, ON as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 29% Part Time, 2% Contract, and 1% Nights. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $67,399 per year, or $32.4 per hour.

Clinical Manager, Crisis Management Services

Homewood Health

Hamilton, ON • Remote

Full-time

Re-posted 8 days ago

Job description

Make a difference in a growing, innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning.

You will lead and support a network of clinicians, ensure high-quality service delivery, contribute to program development, and support national crisis response coverage, including after-hours operations. In this role you will report to the CMS Clinical Manager and Team Lead.

What You'll Be Doing

  • Lead, coach, and support clinicians and associates across the assigned region.
  • Oversee the delivery, quality, and performance of Crisis Management Services (CMS).
  • Recruit, onboard, train, and provide clinical consultation to network clinicians.
  • Manage regional clinical resources and respond to customer and operational needs.
  • Collaborate with leadership on strategy, program development, and service improvements.
  • Ensure services meet quality, accreditation, client satisfaction, and financial objectives.
  • Participate in on-call rotation and provide expertise in crisis intervention, trauma-informed care, and case management.

What We're Looking For

  • Master’s Degree in Social work, Counselling, or Psychology, with professional registration.
  • Minimum 5 years of clinical counselling experience in crisis and trauma and 1 year in a supervisory or management role.
  • Expertise in crisis management, trauma-informed care, quality assurance, and clinical service delivery.
  • Experience ensuring compliance with professional, legal, ethical, and accreditation standards.
  • Strong leadership, communication, presentation, organizational, and stakeholder management skills.
  • Proficiency with Microsoft Office (Word, Excel, and PowerPoint).
  • Proven ability to drive service excellence, accountability, and continuous improvement.
  • French fluency is strongly preferred; bilingual candidates will be prioritized.
 
This position is primarily remote, with periodic travel to the office for meetings and team collaboration.
 

Why Work With Us

Homewood Health is Canada’s largest and leading service provider for medically focused, evidence-based treatment of mental health and addiction disorders. Our organizational culture values service excellence, integrity, collaboration and innovation. Our people make a difference!

As an equal opportunity employer, Homewood Health is committed to employment accessibility, diversity, equity and inclusion. For this reason, we encourage applications from members of equity-seeking groups including women, racialized and indigenous communities, persons with disabilities, and persons of all sexual orientations and gender identities/expressions.

Join us at Homewood Health™ and be part of a diverse team helping Canadians live healthier, more productive and fulfilling lives.

#homewoodishiring

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