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Disability Case Manager Jobs in Whitby, ON (NOW HIRING)

Beneva

Disability Case Manager

Toronto, ON · Hybrid

CA$53K - CA$76K/yr

Disability Case Manager Status: Regular Are you looking to be a part of a growing and dynamic team within a leading national life insurance company? Beneva Insurance in seeking a disability case ...

Lifeworks

Bilingual Disability Case Manager

Toronto, ON · On-site +1

Summary Our Disability Case Managers are responsible for assisting employees on behalf of their employer when the employee is off work, or at risk of being off work for health reasons. They assess ...

Lifeworks

Sr Disability Claims Manager

Toronto, ON · On-site +1

CA$70K - CA$90K/yr

Disability Case Manager (CM2) - TELUS Health Absence and Disability Management TELUS Health's Absence and Disability Management business helps employers achieve improved health and productivity ...

University of Toronto

Case Manager

Toronto, ON · On-site

The Case Manager works under the direction and supervision of the Assistant Director, High Risk, Sexual Violence, Case Management and Investigations. The Case Manager is responsible for the intake of ...

St. Michael's Homes

Case Manager

Toronto, ON · On-site

CA$21K/mo

Case Manager - Haven Toronto Position Type: Part-Time, Permanent Start Date: June 22, 2026 Schedule: 8am-4pm, Saturday and Sunday Reporting to: Manager of Life Enrichment Programs Compensation: $21 ...

St Michael's Home

Case Manager

Toronto, ON

CA$21K/mo

Case Manager - Haven Toronto Position Type: Part-Time, Permanent Start Date: June 22, 2026 Schedule: 8am-4pm, Saturday and Sunday Reporting to: Manager of Life Enrichment Programs Compensation: $21 ...

CMHA Durham

Case Manager

Oshawa, ON · On-site

$26.72/hr

They will also play a role in providing case management, advocacy, and support services. They will also provide expertise in working collaboratively within a care team to develop and implement ...

LOFT Community Services

Case Manager_FT-Perm

Toronto, ON · On-site

CA$57K - CA$71K/yr

Case Manager Date: July 22, 2026 Closing Date: August 4, 2026 Location: Toronto, ON - Northwest ... Help clients access financial supports such as Ontario Works (OW) and Ontario Disability Support ...

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All JobsDisability Case JobsDisability Case Manager JobsDisability Case Manager Jobs in Whitby, ON

Disability Case Manager information

What does a case manager do for a disabled person?

A disability case manager coordinates services and resources to support a disabled person's needs, including medical care, rehabilitation, and social services. They assess the individual's situation, develop care plans, and advocate for appropriate support, often working with healthcare providers and insurance companies to ensure effective assistance.

How much do disability case managers make in the US?

Disability case managers in the US typically earn an average annual salary of around $45,000 to $65,000, depending on experience, location, and employer. Salaries can vary based on certifications, such as the Certified Disability Management Specialist (CDMS), and the complexity of cases managed.

How does a Disability Case Manager typically collaborate with healthcare providers and employers to support clients’ return-to-work plans?

Disability Case Managers work closely with healthcare providers to understand a client’s medical condition and recommended accommodations. They also communicate with employers to develop and implement effective return-to-work strategies that fit both the client's needs and workplace requirements. This collaboration often involves coordinating medical documentation, facilitating workplace adjustments, and monitoring the client’s progress, ensuring a smooth transition back to work. Regular meetings and updates among all parties help to address any challenges that arise during the process.

What is a disability case manager?

A disability case manager is a professional who coordinates and oversees the process of evaluating, approving, and managing disability claims. They work with clients, healthcare providers, and insurance companies to ensure proper documentation, compliance, and support throughout the disability benefits process, often requiring knowledge of medical records and relevant regulations.

How to become a case manager for people with disabilities?

To become a disability case manager, typically a bachelor's degree in social work, psychology, or a related field is required, along with relevant experience in healthcare or social services. Certification, such as the Certified Case Manager (CCM), can enhance job prospects and credibility. Strong communication, organizational skills, and knowledge of disability laws and resources are essential for success in this role.

What are the key skills and qualifications needed to thrive as a Disability Case Manager, and why are they important?

To thrive as a Disability Case Manager, you need a background in healthcare, social work, or human services, often supported by a relevant degree or certification such as Certified Disability Management Professional (CDMP). Familiarity with case management software, medical documentation systems, and legal/regulatory frameworks is typically required. Strong interpersonal communication, problem-solving, and organizational skills make someone stand out in this position. These abilities are crucial for effectively coordinating care, advocating for clients, and ensuring compliance with complex disability policies.

What does a Disability Case Manager do?

A Disability Case Manager is responsible for coordinating and managing the services and support needed by individuals with disabilities. They assess clients' needs, develop care plans, connect clients with resources, and monitor progress to ensure that appropriate services are provided. Their goal is to help clients achieve maximum independence and quality of life, while also ensuring compliance with relevant regulations and policies. Disability Case Managers often work closely with healthcare providers, insurance companies, employers, and families.

What Does a Disability Case Manager Do?

Disability case managers assist clients filing disability claims, selecting health care providers and rehabilitation services, and determining the right time to return to work. As a disability case manager, you work with many different clients dealing with various circumstances, so your specific job duties change according to their needs. The qualifications for a career as a disability case worker include a bachelor’s or master’s degree in social work, human services, nursing, or a related field. Some positions require experience working with patients who have special needs. To succeed in disability case manager jobs, you need patience, compassion, and excellent time management and organizational skills.

More about Disability Case Manager jobs
What cities near Whitby, ON are hiring for Disability Case Manager jobs? Cities near Whitby, ON with the most Disability Case Manager job openings:
Disability Case Manager jobs near you
Infographic showing various Disability Case Manager job openings in Whitby, ON as of July 2026, with employment types broken down into 95% Full Time, and 5% Contract. Highlights an 54% In-person, 14% Hybrid, and 32% Remote job distribution.

Disability Case Manager

Beneva

Toronto, ON • Hybrid

CA$53K - CA$76K/yr

Full-time

Posted 28 days ago

Job description

Official Internal Job Title:

Disability Case Manager

Status:

Regular

Job Description:

Are you looking to be a part of a growing and dynamic team within a leading national life insurance company?

Beneva Insurance in seeking a disability case manager to manage a mixture of short and long-term disability claims. As a Disability Case Manager, you will be responsible for managing a case load of claims, making decisions on these claims, reviewing medical documentation, building return to work plans, liaising withrehab, and providing excellent customer service to claimants and all other parties involved.

Vacancy: 1 Permanent

Salary range: $53,590 - $76,200 /year. *This represents the expected hiring range and may not represent the full pay range for the position. The salary offered may be higher than the posted range depending on several factors such as relevant skills, qualifications and experience.

RESPONSIBILITIES

  • Analyzes all information relevant to determining Beneva's obligations: contract provisions, medical proof, non-medical factors, government programs, legislation, internal policies and procedures.

  • Contacts all the agents involved in a given file to obtain all relevant information and provides them with the decisions and action plans related to settlement requests.

  • Makes appropriate and careful selection and use of internal and external interventions: cases referred to our consulting physicians, the supervisor, a rehabilitation firm, a medical expert, a residual capacities evaluation firm, an investigation firm, a reinsurer, etc.

  • Interacts with external agents so that they respect the objectives and budgets provided and makes sure the intervention is progressing well.

  • Provides customer service on files assigned to him/her by answering calls from all parties who are involved in the files.

  • Develops and implements interventions that reduce the duration of disabilities.

  • Interacts with the relevant computer systems to update data and make payments, when applicable, taking contract details and internal directives into account.

  • Participates in meetings with policyholders for a critical review of files as required.

  • Recommends measures destined to improve the sector's service and productivity performance.

  • Proactively acquires and improves knowledge of tools, policies, processes, products and services.

  • Carries out certain technical and administrative tasks to support file management.

  • Collaborates on specific projects, upon request.

  • Carries out any other administrative tasks upon request.

QUALIFICATIONS

  • College or University degree, specifically in Administration, Kinesiology or Health sciences is an asset.

  • 3 to 5 years of experience in disability claims adjudication and disability claim management within a life insurance company.

SKILLS

  • Excellent command of spoken and written English and French

  • Strong knowledge ofinsurance contracts

  • Able to work independently and collaboratively at all levels

  • Strong organizational skills

  • Good analytical, decision-making, and problem-solving skills

  • Excellent prioritization skills

  • Ability to adapt to change and quickly integrate new knowledge

  • Willingness to collaborate in reaching common objectives

  • Ability to work under pressure and manage priorities

#LI-ENG

#LI-Hybrid

Beneva is an equal opportunity employer, so we encourage all Women, persons with disabilities, Indigenous people as well as visible and ethnic minorities to apply.

Purpose : True to its purpose, Beneva places people at the heart of its actions and contributes to the well-being of the community. It accompanies its clients in all stages of their lives, both for their insurance and for their financial services.

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@beneva.ca

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