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Directory Assistant Jobs in Michigan (NOW HIRING)

Discounts directory with deals on the things that matter to you, like restaurants, phone plans ... Current CNA certification Preferred How Corewell Health cares for you * Comprehensive benefits ...

Nursing Assistant

Royal Oak, MI

$29K - $38K/yr

  • Medical

  • Retirement

Discounts directory with deals on the things that matter to you, like restaurants, phone plans ... Current CNA certification preferred How Corewell Health cares for you * Comprehensive benefits ...

Manage and track advertiser content for sponsored articles, digital edition sponsorships, eBlasts, directory listings, and digital special sections * Assist the digital and production team as needed ...

New

Dental Assistant

East Lansing, MI · On-site

$20 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... directory. Qualifications Qualifications: * Two years of more on-the-job-experience (with ... High school diploma or equivalent Dental Assistant are also expected to maintain annual OSHA, HIPAA ...

Dental Assistant

East Lansing, MI · On-site

$20 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... telephone directory. Qualifications: * Two years of more on-the-job-experience (with supporting ... High school diploma or equivalent Dental Assistant are also expected to maintain annual OSHA, HIPAA ...

Nurse Assistant Med Surg 2SE

Grosse Pointe, MI · On-site

$29K - $39K/yr

  • Medical

  • Retirement

Discounts directory with deals on the things that matter to you, like restaurants, phone plans ... Current CNA certification preferred. * Ability to communicate effectively and document information ...

Nurse Assistant Med Surg 2SE

Grosse Pointe, MI · On-site

$29K - $39K/yr

  • Medical

  • Retirement

Discounts directory with deals on the things that matter to you, like restaurants, phone plans ... Current CNA certification preferred. * Ability to communicate effectively and document information ...

Dental Assistant

East Lansing, MI · On-site

$20 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... directory. Qualifications Qualifications: * Two years of more on-the-job-experience (with ... High school diploma or equivalent Dental Assistant are also expected to maintain annual OSHA, HIPAA ...

Dental Assistant

East Lansing, MI · On-site

$20 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... directory. Qualifications Qualifications: * Two years of more on-the-job-experience (with ... High school diploma or equivalent Dental Assistant are also expected to maintain annual OSHA, HIPAA ...

Nurse Assistant Med Surg Care Unit 5S

Troy, MI · On-site

$29K - $39K/yr

  • Medical

  • Retirement

Current CNA certification preferred How we will care for you, while you care for our patients ... Discounts directory with deals on the things that matter to you, like restaurants, phone plans ...

Nurse Assistant Med Surg Care Unit 5S

Troy, MI · On-site

$29K - $38K/yr

  • Medical

  • Retirement

Current CNA certification preferred How we will care for you, while you care for our patients ... Discounts directory with deals on the things that matter to you, like restaurants, phone plans ...

Nurse Assistant Med Surg Care Unit 5S

Troy, MI

$29K - $39K/yr

  • Medical

  • Retirement

Current CNA certification preferred How we will care for you, while you care for our patients ... Discounts directory with deals on the things that matter to you, like restaurants, phone plans ...

Showing results 21-40

Directory Assistant information

What is the difference between Directory Assistant vs Receptionist?

AspectDirectory AssistantReceptionist
Primary RoleManaging directory inquiries, providing contact information, and assisting visitors with directionsGreeting visitors, answering phones, and handling front desk duties
Work EnvironmentOffice settings, often in large organizations or directories servicesFront desk areas in offices, hotels, or healthcare facilities
Required CredentialsHigh school diploma; communication skills; familiarity with directory systemsHigh school diploma; customer service skills; communication skills

While both roles involve front-facing communication, a Directory Assistant primarily manages directory inquiries and contact information, whereas a Receptionist handles visitor greeting, phone calls, and front desk operations. The roles often overlap in customer service skills but differ in specific responsibilities and work environments.

What is a directory assistant?

Directory Assistants are professionals who help individuals locate contact information, such as phone numbers and addresses, for people, businesses, or organizations. Traditionally, they worked for telephone companies, responding to inquiries from callers seeking specific listings. Today, their role may also include managing digital databases, assisting with online directory searches, and providing customer service. They must be detail-oriented, have strong communication skills, and be knowledgeable about privacy regulations pertaining to personal information.

What are the key skills and qualifications needed to thrive as a directory assistant, and why are they important?

To thrive as a Directory Assistant, you need strong communication skills, attention to detail, and proficiency in handling customer inquiries, often with a high school diploma or equivalent. Familiarity with telephone systems, directory databases, and customer relationship management (CRM) software is typically required. Patience, professionalism, and problem-solving abilities are vital soft skills for delivering excellent customer service. These skills ensure accurate information delivery, efficient call handling, and a positive experience for callers.

What are some common challenges directory assistants face when managing large volumes of information requests?

Directory Assistants often handle a high volume of calls and inquiries, which can be challenging when requests come in rapidly or involve complex information. Staying organized and maintaining accuracy under pressure is essential, as providing incorrect contact details can impact customer satisfaction. Additionally, Directory Assistants must be comfortable using multiple databases and directory systems while maintaining a friendly, helpful demeanor. Strong communication skills and attention to detail are key to overcoming these challenges and ensuring efficient service.

What jobs does a directory assistant do?

A directory assistant helps callers find contact information for businesses, organizations, or individuals, often working in call centers or customer service environments. They use phone directories, databases, or online tools to provide accurate information quickly and may handle inquiries via phone, email, or chat. Strong communication skills and familiarity with directory resources are essential for this role.

What are the most commonly searched types of Directory jobs in Michigan?

The most popular types of Directory jobs in Michigan are:

What are popular job titles related to Directory Assistant jobs in Michigan?

For Directory Assistant jobs in Michigan, the most frequently searched job titles are:

What cities in Michigan are hiring for Directory Assistant jobs?

Cities in Michigan with the most Directory Assistant job openings:

Infographic showing various Directory Assistant job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 2% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Nursing Assistant - Dearborn

Spectrum Health

Dearborn, MI

$17.74/hr

Full-time

Medical, Retirement

Re-posted yesterday


Job description

https://www.youtube.com/watch?v=jFdqcPSGvKI&t=2s

Corewell Health is offering up to $1,500 as a sign on bonus for this opportunity!

About Dearborn Hospital

Recognized by U.S. News & World Report as one of the "Top 10 Hospitals" in Michigan, this major teaching and research hospital has been advancing care since 1953. It is a Level II trauma center and has been recognized for clinical excellence and innovation in the fields of orthopedics, neurosciences, women's health, heart & vascular, and cancer care.

Scope of work

Assists licensed nursing staff in providing direct patient care and helps in the environmental maintenance of the nursing unit under the direction of the Registered Nurse and within the scope of defined practice. Provides for personal care and safety needs of patients promptly under the supervision of licensed nursing staff including specific procedures and patient testing addressed in the patient plan of care. Maintains an orderly unit environment with sufficient supplies and equipment in order to facilitate staff performance of patient care. Facilitates the admission, discharge, and transfer of patients on and off unit in accordance with established policies and procedures.

How we will care for you, while you care for our patients

  • Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.

  • On-demand pay program powered by Payactiv

  • Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!

  • Optional identity theft protection, home and auto insurance, pet insurance

  • Traditional and Roth retirement options with service contribution and match savings

  • Free onsite parking (OPTIONAL)

  • Relocation assistance (OPTIONAL)

Range of Pay

Pay starting at $17.74.

Qualifications

  • High School Diploma or Equivalent Required

  • AHA or ARC Basic Life Support (BLS) Required

  • Previous hospital or nursing home experience Preferred

  • Current CNA certification Preferred


How Corewell Health cares for you
  • Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
  • On-demand pay program powered by Payactiv
  • Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
  • Optional identity theft protection, home and auto insurance
  • Traditional and Roth retirement options with service contribution and match savings
  • Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Dearborn Hospital - 18101 Oakwood Blvd - Dearborn

Department Name

Employment Type

Full time

Shift

Weekly Scheduled Hours

40

Hours of Work

Days Worked

Weekend Frequency

CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.