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Directory Assistant Jobs in Kansas (NOW HIRING)

Velocity Staff

Systems Administrator

Overland Park, KS · On-site

The ideal candidate will possess a strong knowledge of Windows 10, MS Office, and Active Directory ... SharePoint Administration (Optional):** - Assist with SharePoint administration tasks, focusing on ...

HR Partners

IT Generalist Supervisor

Topeka, KS · On-site

... Active Directory, endpoint management, and networking basics (DNS, DHCP) • Strong analytical and problem-solving skills • Strong customer service skills and willingness to assist others • ...

ICONMA

Pre-Analytical Assistant I

Lenexa, KS · On-site

... and the directory of services. * Meets quality and production standards within 6 months of ... Pre-Analytical Assistant I is responsible for general support functions within the Technical ...

Quest Diagnostics

Pre-Analytical Assistant I

Lenexa, KS · On-site

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Pre-Analytical Assistant I - Lenexa, KS, Monday to Friday, 10:30 PM to 7:00 AM, with rotational ... and the directory of services. * Meets quality and production standards within 6 months of ...

Quest Diagnostics

Pre-Analytical Assistant I

Lenexa, KS · On-site

$14.56/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Pre-Analytical Assistant I - Lenexa, KS, Monday to Friday, 10:30 PM to 7:00 AM, with rotational ... and the directory of services. * Meets quality and production standards within 6 months of ...

Cynet Systems

Pre-Analytical Assistant I

Lenexa, KS · On-site

$14 - $18/hr

Demonstrates an ability to learn the job duties assigned to the Pre-Analytical Assistant I, and ... and the directory of services. * Meets quality and production standards within 6 months of ...

New

HR Partners

IT Generalist Supervisor

Topeka, KS · On-site

... 365, Active Directory, endpoint management, and networking basics (DNS, DHCP) * Strong analytical and problem-solving skills * Strong customer service skills and willingness to assist others

GDH

IT Administrative and Systems Engineer

Lenexa, KS · On-site

$25 - $27/hr

... * Assist with the administration and monitoring of servers, workstations, and network ... Familiarity with Active Directory, Microsoft 365, or virtualization platforms like VMware or Hyper ...

Quest Diagnostics Incorporated

KS · On-site

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Pre-Analytical Assistant I - Lenexa, KS, Monday to Friday, 10:30 PM to 7:00 AM, with rotational ... and the directory of services. * Meets quality and productionstandards within 6 months of ...

Synectics Inc

Pre-Analytical Assistant

Lenexa, KS · On-site

$18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

* Pre-Analytical Assistant I is responsible for general support functions within the Technical ... and the directory of services. * Meets quality and production standards within 6 months of ...

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All JobsDirectory JobsDirectory Assistant JobsDirectory Assistant Jobs in Kansas

Directory Assistant information

What is the difference between Directory Assistant vs Receptionist?

AspectDirectory AssistantReceptionist
Primary RoleManaging directory inquiries, providing contact information, and assisting visitors with directionsGreeting visitors, answering phones, and handling front desk duties
Work EnvironmentOffice settings, often in large organizations or directories servicesFront desk areas in offices, hotels, or healthcare facilities
Required CredentialsHigh school diploma; communication skills; familiarity with directory systemsHigh school diploma; customer service skills; communication skills

While both roles involve front-facing communication, a Directory Assistant primarily manages directory inquiries and contact information, whereas a Receptionist handles visitor greeting, phone calls, and front desk operations. The roles often overlap in customer service skills but differ in specific responsibilities and work environments.

What is a directory assistant?

Directory Assistants are professionals who help individuals locate contact information, such as phone numbers and addresses, for people, businesses, or organizations. Traditionally, they worked for telephone companies, responding to inquiries from callers seeking specific listings. Today, their role may also include managing digital databases, assisting with online directory searches, and providing customer service. They must be detail-oriented, have strong communication skills, and be knowledgeable about privacy regulations pertaining to personal information.

What are the key skills and qualifications needed to thrive as a directory assistant, and why are they important?

To thrive as a Directory Assistant, you need strong communication skills, attention to detail, and proficiency in handling customer inquiries, often with a high school diploma or equivalent. Familiarity with telephone systems, directory databases, and customer relationship management (CRM) software is typically required. Patience, professionalism, and problem-solving abilities are vital soft skills for delivering excellent customer service. These skills ensure accurate information delivery, efficient call handling, and a positive experience for callers.

What are some common challenges directory assistants face when managing large volumes of information requests?

Directory Assistants often handle a high volume of calls and inquiries, which can be challenging when requests come in rapidly or involve complex information. Staying organized and maintaining accuracy under pressure is essential, as providing incorrect contact details can impact customer satisfaction. Additionally, Directory Assistants must be comfortable using multiple databases and directory systems while maintaining a friendly, helpful demeanor. Strong communication skills and attention to detail are key to overcoming these challenges and ensuring efficient service.

What jobs does a directory assistant do?

A directory assistant helps callers find contact information for businesses, organizations, or individuals, often working in call centers or customer service environments. They use phone directories, databases, or online tools to provide accurate information quickly and may handle inquiries via phone, email, or chat. Strong communication skills and familiarity with directory resources are essential for this role.
What are popular job titles related to Directory Assistant jobs in Kansas? For Directory Assistant jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Directory Assistant jobs in Kansas look for? The top searched job categories for Directory Assistant jobs in Kansas are:
What cities in Kansas are hiring for Directory Assistant jobs? Cities in Kansas with the most Directory Assistant job openings:
Directory Assistant jobs near you
Infographic showing various Directory Assistant job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Systems Administrator

Velocity Staff

Overland Park, KS • On-site

Contractor

Re-posted 15 days ago

Job description

Job Description:
Velocity Staff, Inc. is working with our client located in Overland Park, Kansas, to identify a team-oriented Systems Administrator to join their team for a CONTRACT TO HIRE role in Overland Park, Kansas. The ideal candidate will possess a strong knowledge of Windows 10, MS Office, and Active Directory, and will play a crucial role in the LifeCycle Management of Windows Devices, as well as the maintenance and enhancement of our Service Desk application.
If you are a dedicated Systems Administrator with a passion for managing Windows devices, enhancing Service Desk applications, and potentially contributing to SharePoint administration, we encourage you to apply and be a part of our dynamic team.


Responsibilities:
1. **Windows Device LifeCycle Management:**
  - Manage patch management for Windows devices to ensure security and compliance.
  - Coordinate software deployment, updates, and installations across the network.
  - Perform device imaging and configuration to maintain a standardized environment.
  - Maintain accurate and up-to-date records of hardware and software assets in the system.
  - Troubleshoot and resolve issues related to Windows devices promptly.
2. **Service Desk Application Management:**
  - Oversee the care and maintenance of the Service Desk application.
  - Implement changes and updates to the Service Desk application as required.
  - Provide technical support to users encountering issues with the Service Desk application.
  - Collaborate with the IT team to ensure the application aligns with business needs.
3. **Active Directory and User Management:**
  - Utilize your strong understanding of Active Directory to manage user accounts, groups, and permissions.
  - Ensure accurate user provisioning, deprovisioning, and access management.
  - Collaborate with stakeholders to implement security policies and user access controls.
4. **SharePoint Administration (Optional):**
  - Assist with SharePoint administration tasks, focusing on system maintenance and management.
  - Support users in their interactions with SharePoint, resolving access and basic functionality issues.
  Collaborate with the team to ensure SharePoint aligns with business processes.


Qualifications:

  • Proven experience in Systems Administration with a strong emphasis on Windows 10, MS Office, and Active Directory.
  • Familiarity with LifeCycle Management processes, including patch management, software deployment, and device imaging.
  • Experience in maintaining and enhancing Service Desk applications, with the ability to implement changes and updates.
  • Knowledge of Active Directory user management and access control best practices.
  • Familiarity with SharePoint administration, including basic administration and user support (desirable).
  • Strong problem-solving skills and the ability to work collaboratively in a team environment.
  • Excellent communication skills to interact effectively with both technical and non-technical stakeholders.
  • Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).

Apply