Workforce Planning : Analyze staffing models, workload distribution, and service demands to develop capacity plans that support growth and operational excellence. * Managed Services Alignment
Workforce Planning : Analyze staffing models, workload distribution, and service demands to develop capacity plans that support growth and operational excellence. * Managed Services Alignment
Regional Director IDD
$100K - $125K/yr
Residential operations and workforce planning * Regulatory compliance and quality improvement ... Director-level responsibility across an established regional operation * Experienced field ...
Quick apply
Regional Director IDD
$100K - $125K/yr
Residential operations and workforce planning * Regulatory compliance and quality improvement ... Director-level responsibility across an established regional operation * Experienced field ...
Associate Director, Talent Management - Group Functions Talent Partner (Remote)
Springfield, IL · Remote
Advise executives on workforce planning, talent risk, bench strength, and culture initiatives ... Self-directed, organized, and capable of managing multiple priorities simultaneously * Master ...
Associate Director, Talent Management - Group Functions Talent Partner (Remote)
Springfield, IL · Remote
Advise executives on workforce planning, talent risk, bench strength, and culture initiatives ... Self-directed, organized, and capable of managing multiple priorities simultaneously * Master ...
Work with HR to implement workforce planning, hiring, and retention strategies to address labor ... Teamwork orientation and ability to guide, direct, and motivate subordinates. PHYSICAL DEMANDS
Work with HR to implement workforce planning, hiring, and retention strategies to address labor ... Teamwork orientation and ability to guide, direct, and motivate subordinates. PHYSICAL DEMANDS
SENIOR DIRECTOR FOR ADULT EDUCATION AND LITERACY
Springfield, IL · On-site
$70K - $77K/yr
Senior Director for Adult Education and Literacy This position provides leadership and overall ... Strategic Planning and Policy Implementation * Maintain expertise in the Workforce Innovation and ...
SENIOR DIRECTOR FOR ADULT EDUCATION AND LITERACY
Springfield, IL · On-site
$70K - $77K/yr
Senior Director for Adult Education and Literacy This position provides leadership and overall ... Strategic Planning and Policy Implementation * Maintain expertise in the Workforce Innovation and ...
Director Continuing and Professional Education
Springfield, IL · On-site
$90K/yr
The Director of Continuing and Professional Education (CAPE) is responsible for expanding the ... workforce planning matters. Establish and maintain effective onboarding practices for new staff ...
Director Continuing and Professional Education
Springfield, IL · On-site
$90K/yr
The Director of Continuing and Professional Education (CAPE) is responsible for expanding the ... workforce planning matters. Establish and maintain effective onboarding practices for new staff ...
Clinical Nurse - General Surgery
Springfield, IL · On-site
$57.48 - $61.55/hr
Contribute to workforce planning, resource allocation and efficient theatre operations. * Drive ... Direct applications only - we are not engaging recruitment agencies at this time. All successful ...
Clinical Nurse - General Surgery
Springfield, IL · On-site
$57.48 - $61.55/hr
Contribute to workforce planning, resource allocation and efficient theatre operations. * Drive ... Direct applications only - we are not engaging recruitment agencies at this time. All successful ...
Responsibilities include the planning of optimal operating policies and procedures required to ... Demonstrate success leading enterprise-wide revenue cycle transformation, workforce optimization ...
Responsibilities include the planning of optimal operating policies and procedures required to ... Demonstrate success leading enterprise-wide revenue cycle transformation, workforce optimization ...
Responsibilities include the planning of optimal operating policies and procedures required to ... Demonstrate success leading enterprise-wide revenue cycle transformation, workforce optimization ...
Responsibilities include the planning of optimal operating policies and procedures required to ... Demonstrate success leading enterprise-wide revenue cycle transformation, workforce optimization ...
Vice President, Revenue Cycle
Springfield, IL · On-site
$250K/yr
Responsibilities include the planning of optimal operating policies and procedures required to ... Demonstrate success leading enterprise-wide revenue cycle transformation, workforce optimization ...
Vice President, Revenue Cycle
Springfield, IL · On-site
$250K/yr
Responsibilities include the planning of optimal operating policies and procedures required to ... Demonstrate success leading enterprise-wide revenue cycle transformation, workforce optimization ...
Direct, manage, and monitor a system of internal controls that ensure effective and appropriate use ... National Initiative for Cybersecurity Education, Cybersecurity Workforce Framework. Which ...
Direct, manage, and monitor a system of internal controls that ensure effective and appropriate use ... National Initiative for Cybersecurity Education, Cybersecurity Workforce Framework. Which ...
IT CYBERSECURITY SPECIALIST (INFOSEC) TITLE 5
Springfield, IL · On-site +1
$106K - $138K/yr
Direct, manage, and monitor a system of internal controls that ensure effective and appropriate use ... National Initiative for Cybersecurity Education, Cybersecurity Workforce Framework. Which ...
IT CYBERSECURITY SPECIALIST (INFOSEC) TITLE 5
Springfield, IL · On-site +1
$106K - $138K/yr
Direct, manage, and monitor a system of internal controls that ensure effective and appropriate use ... National Initiative for Cybersecurity Education, Cybersecurity Workforce Framework. Which ...
Administration Coordinator
Springfield, IL · On-site
$54.57 - $59.38/hr
Manage rostering, leave planning, workforce capability and staff development * Partner with the ... Direct applications only - we are not engaging recruitment agencies at this time. All successful ...
Administration Coordinator
Springfield, IL · On-site
$54.57 - $59.38/hr
Manage rostering, leave planning, workforce capability and staff development * Partner with the ... Direct applications only - we are not engaging recruitment agencies at this time. All successful ...
Plant Manager
Springfield, IL · On-site
Oversee hiring, training, performance management, and succession planning to build a strong, technically capable workforce Operations Management * Direct all aspects of plant operations from raw ...
Quick apply
Plant Manager
Springfield, IL · On-site
Oversee hiring, training, performance management, and succession planning to build a strong, technically capable workforce Operations Management * Direct all aspects of plant operations from raw ...
Plant Manager
Springfield, IL · On-site
Oversee hiring, training, performance management, and succession planning to build a strong, technically capable workforce Operations Management * Direct all aspects of plant operations from raw ...
Quick apply
Plant Manager
Springfield, IL · On-site
Oversee hiring, training, performance management, and succession planning to build a strong, technically capable workforce Operations Management * Direct all aspects of plant operations from raw ...
Plant Manager
Springfield, IL · On-site
Oversee hiring, training, performance management, and succession planning to build a strong, technically capable workforce Operations Management * Direct all aspects of plant operations from raw ...
Quick apply
Plant Manager
Springfield, IL · On-site
Oversee hiring, training, performance management, and succession planning to build a strong, technically capable workforce Operations Management * Direct all aspects of plant operations from raw ...
Plant Manager
Springfield, IL · On-site
Oversee hiring, training, performance management, and succession planning to build a strong, technically capable workforce Operations Management * Direct all aspects of plant operations from raw ...
Quick apply
Plant Manager
Springfield, IL · On-site
Oversee hiring, training, performance management, and succession planning to build a strong, technically capable workforce Operations Management * Direct all aspects of plant operations from raw ...
Plant Manager
Springfield, IL · On-site
Oversee hiring, training, performance management, and succession planning to build a strong, technically capable workforce Operations Management * Direct all aspects of plant operations from raw ...
Quick apply
Plant Manager
Springfield, IL · On-site
Oversee hiring, training, performance management, and succession planning to build a strong, technically capable workforce Operations Management * Direct all aspects of plant operations from raw ...
Manager, Clinic Operations (Petersburg)
Petersburg, IL · On-site
$36.80 - $57.04/hr
... planning, managing and directing activities of the business staff and clinical staff; maintaining ... Responsible for maintaining the individual satisfaction of this assigned employee workforce.
Manager, Clinic Operations (Petersburg)
Petersburg, IL · On-site
$36.80 - $57.04/hr
... planning, managing and directing activities of the business staff and clinical staff; maintaining ... Responsible for maintaining the individual satisfaction of this assigned employee workforce.
This role has direct responsibility, within the Endoscopy and Interventional Spine areas of the ... Provide leadership and oversight of workforce management functions including scheduling, leave ...
This role has direct responsibility, within the Endoscopy and Interventional Spine areas of the ... Provide leadership and oversight of workforce management functions including scheduling, leave ...
Director Workforce Planning information
See Springfield, IL salary details
$53K - $65.2K
2% of jobs
$65.2K - $77.4K
5% of jobs
$77.4K - $89.6K
8% of jobs
$96.3K is the 25th percentile. Wages below this are outliers.
$89.6K - $101.9K
17% of jobs
$101.9K - $114.1K
17% of jobs
The median wage is $114.5K / yr.
$114.1K - $126.3K
16% of jobs
$137.6K is the 75th percentile. Wages above this are outliers.
$126.3K - $138.5K
11% of jobs
$138.5K - $150.7K
9% of jobs
$150.7K - $162.9K
6% of jobs
$162.9K - $175.1K
4% of jobs
$175.1K - $187.3K
4% of jobs
$53K
$121.1K
$187.3K
How much do director workforce planning jobs pay per year?
How does a director of workforce planning typically collaborate with other departments to ensure organizational goals are met?
What does a director of workforce planning do?
What is the difference between Director Workforce Planning vs Workforce Analyst?
| Aspect | Director Workforce Planning | Workforce Analyst |
|---|---|---|
| Credentials | Bachelor's degree, often advanced degrees in HR, Business, or related fields; experience in strategic planning | Bachelor's degree in HR, Business, or related fields; analytical skills; sometimes certifications like SHRM-CP |
| Work Environment | Strategic, leadership-focused, cross-departmental collaboration | Data analysis, reporting, supporting HR and planning teams |
| Employer & Industry Usage | Common in large organizations, HR departments, and consulting firms | Used across industries for workforce data analysis and planning support |
The Director Workforce Planning oversees strategic staffing initiatives, workforce forecasting, and long-term planning, often leading teams and making high-level decisions. In contrast, a Workforce Analyst focuses on analyzing workforce data, generating reports, and supporting planning processes. While both roles require analytical skills and HR knowledge, the director role emphasizes leadership and strategy, whereas the analyst role is more data-focused and operational.
What are the key skills and qualifications needed to thrive as a director of workforce planning, and why are they important?
Full-time
Medical, Retirement
Posted 5 days ago
Insurance Office Of America rating
8.8
Based on 18 frontline employees who took The Breakroom Quiz
58th of 301 rated insurance
Job description
Description
Job Description:
Title: Director, Commercial Lines
Fully Remote: preferred Central Time Zone working hours
Required: 5-7 years experience in a commercial lines operational leadership (or similar) role w/ a large brokerage/agency, active P&C license, and active designation (CPCU and/or CIC strongly preferred)
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations
About the Role: The Director/VP, Commercial Lines serves as a national subject matter expert in Commercial Property & Casualty insurance and agency operations. This role partners with Divisional and Regional Leadership to advance corporate objectives, optimize operational effectiveness, and strengthen Commercial Lines performance across the organization. Responsible for driving workflow standardization, process improvement, workforce planning, operational scalability, and agency best practices, this role serves as a strategic advisor supporting producers, account teams, and operational leaders in delivering exceptional client service and maximizing shareholder value. The Director/VP, Commercial Lines also plays a key role in M&A integration initiatives, operational transformation efforts, and the ongoing evolution of the agency's Commercial P&C operating model.
Key Responsibilities:
Commercial Lines Strategy: Partner with Divisional and Regional Leadership to develop and execute initiatives that strengthen Commercial Lines operations, service delivery, and organizational performance.
Operational Excellence: Identify operational challenges and implement scalable solutions that improve efficiency, quality, consistency, and client outcomes.
Workflow Standardization: Establish and promote standardized Commercial Lines workflows, procedures, and best practices across the organization.
Process Optimization: Lead process improvement initiatives focused on increasing productivity, reducing variation, and enhancing operational effectiveness.
Root Cause Analysis: Evaluate operational issues, identify underlying causes, and implement corrective actions that drive sustainable improvements.
Workforce Planning: Analyze staffing models, workload distribution, and service demands to develop capacity plans that support growth and operational excellence.
Managed Services Alignment: Partner with operational and Managed Services teams to ensure efficient utilization of resources and alignment with organizational goals.
Technical Expertise: Serve as a national Commercial P&C subject matter expert, providing guidance on agency operations, workflows, systems, and industry best practices.
M&A Integration Support: Support merger and acquisition initiatives through operational assessments, integration planning, workflow alignment, and process standardization.
Stakeholder Collaboration: Build strong partnerships with producers, operations teams, and leadership to drive engagement, accountability, and successful implementation of strategic initiatives.
Systems & Technology Optimization: Promote effective utilization of EPIC, workflows, reporting tools, and operational technology platforms to improve performance and consistency.
Performance Analysis: Utilize operational metrics, service measurements, and business intelligence to evaluate organizational effectiveness and identify opportunities for improvement.
Change Leadership: Lead operational transformation efforts by facilitating adoption of new processes, workflows, and business practices throughout the organization.
Professional Development: Maintain advanced industry, operational, and leadership expertise through continuous learning and professional development.
Champion IOA Values: Demonstrate integrity, leadership, accountability, and professionalism in all interactions.
Ideal Candidate Qualifications:
Active Property & Casualty License required
CPCU and/or CIC designation (or equivalent)
5–7+ years of Commercial Lines operational leadership experience within a large insurance brokerage or agency
Strong expertise in Commercial P&C agency operations, workflows, servicing models, and process optimization
Demonstrated experience with workflow standardization, operational excellence, and continuous improvement initiatives
Experience conducting root cause analysis and implementing sustainable process improvements
Strong workforce planning, capacity modeling, and resource management experience
Experience supporting mergers, acquisitions, and operational integration initiatives
Applied EPIC experience strongly preferred
Excellent communication, stakeholder management, and change leadership skills
Proven ability to influence leaders and drive results in a highly matrixed organization
Strong analytical, strategic thinking, and problem-solving capabilities
What We Offer:
Competitive salaries and bonus potential
Company-paid health insurance
Paid holidays, vacations, and sick time
401K with employer match
Professional growth and career progression opportunities
Respectful culture and work/family life balance
Community service commitment
Supportive teammates and a rewarding work environment
What to Expect (Application Process):
30-Minute Phone Screen, Online Assessments, and Interview(s)
Salary Range
The expected pay range for this position is $125,000.00 - $150,000.00 annually depending on experience, relevant skills, and geographic location.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
What Insurance Office Of America employees say
Pay
Benefits
Hours and flexibility
Workplace
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About Insurance Office of America
Sourced by ZipRecruiter
Industry
Insurance services
Company size
1,001 - 5,000 Employees
Headquarters location
Longwood, FL, US
Year founded
1988