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Director Workforce Planning Jobs in Springfield, IL

Residential operations and workforce planning * Regulatory compliance and quality improvement ... Director-level responsibility across an established regional operation * Experienced field ...

Administration Coordinator

Springfield, IL · On-site

$54.57 - $59.38/hr

Manage rostering, leave planning, workforce capability and staff development * Partner with the ... Direct applications only - we are not engaging recruitment agencies at this time. All successful ...

Oversee hiring, training, performance management, and succession planning to build a strong, technically capable workforce Operations Management * Direct all aspects of plant operations from raw ...

Oversee hiring, training, performance management, and succession planning to build a strong, technically capable workforce Operations Management * Direct all aspects of plant operations from raw ...

Oversee hiring, training, performance management, and succession planning to build a strong, technically capable workforce Operations Management * Direct all aspects of plant operations from raw ...

Oversee hiring, training, performance management, and succession planning to build a strong, technically capable workforce Operations Management * Direct all aspects of plant operations from raw ...

Oversee hiring, training, performance management, and succession planning to build a strong, technically capable workforce Operations Management * Direct all aspects of plant operations from raw ...

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Director Workforce Planning information

See Springfield, IL salary details

$53K

$121.1K

$187.3K

How much do director workforce planning jobs pay per year?

As of Aug 4, 2026, the average yearly pay for director workforce planning in Springfield, IL is $121,118.00, according to ZipRecruiter salary data. Most workers in this role earn between $97,100.00 and $142,700.00 per year, depending on experience, location, and employer.

How does a director of workforce planning typically collaborate with other departments to ensure organizational goals are met?

A Director of Workforce Planning works closely with HR, finance, and business unit leaders to align talent strategies with organizational objectives. This role often involves analyzing workforce data, forecasting staffing needs, and facilitating discussions to address skill gaps or succession planning. Regular collaboration ensures that hiring, training, and resource allocation support both current and future business priorities. Effective communication and strategic partnership with other department heads are key to anticipating needs and driving company-wide success.

What does a director of workforce planning do?

A Director of Workforce Planning is responsible for developing and implementing strategies to ensure an organization has the right number of employees with the appropriate skills to meet current and future business needs. This role involves analyzing workforce data, forecasting staffing requirements, and collaborating with executives and HR teams to align talent management with organizational goals. Directors of Workforce Planning also oversee workforce analytics, succession planning, and may help guide recruitment and training initiatives. Their work helps optimize organizational performance and supports long-term business growth.

What is the difference between Director Workforce Planning vs Workforce Analyst?

AspectDirector Workforce PlanningWorkforce Analyst
CredentialsBachelor's degree, often advanced degrees in HR, Business, or related fields; experience in strategic planningBachelor's degree in HR, Business, or related fields; analytical skills; sometimes certifications like SHRM-CP
Work EnvironmentStrategic, leadership-focused, cross-departmental collaborationData analysis, reporting, supporting HR and planning teams
Employer & Industry UsageCommon in large organizations, HR departments, and consulting firmsUsed across industries for workforce data analysis and planning support

The Director Workforce Planning oversees strategic staffing initiatives, workforce forecasting, and long-term planning, often leading teams and making high-level decisions. In contrast, a Workforce Analyst focuses on analyzing workforce data, generating reports, and supporting planning processes. While both roles require analytical skills and HR knowledge, the director role emphasizes leadership and strategy, whereas the analyst role is more data-focused and operational.

What are the key skills and qualifications needed to thrive as a director of workforce planning, and why are they important?

To thrive as a Director of Workforce Planning, you need expertise in workforce analytics, strategic planning, and talent management, typically supported by a bachelor's or master's degree in human resources, business, or a related field. Proficiency with HRIS platforms, data visualization tools like Tableau or Power BI, and workforce planning software is highly valued. Strong leadership, communication, and change management skills help drive cross-functional collaboration and organizational alignment. These capabilities are critical for developing effective workforce strategies that align talent with business goals and optimize organizational performance.
What job categories do people searching Director Workforce Planning jobs in Springfield, IL look for? The top searched job categories for Director Workforce Planning jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Director Workforce Planning jobs? Cities near Springfield, IL with the most Director Workforce Planning job openings:

Full-time

Medical, Retirement

Posted 5 days ago


Insurance Office Of America rating

8.8

Company rating: 8.8 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

58th of 301 rated insurance


Job description

Description

Job Description:

Title: Director, Commercial Lines 

Fully Remote: preferred Central Time Zone working hours
Required: 5-7 years experience in a commercial lines operational leadership (or similar) role w/ a large brokerage/agency, active P&C license, and active designation (CPCU and/or CIC strongly preferred)
 
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 
 

About the Role: The Director/VP, Commercial Lines serves as a national subject matter expert in Commercial Property & Casualty insurance and agency operations. This role partners with Divisional and Regional Leadership to advance corporate objectives, optimize operational effectiveness, and strengthen Commercial Lines performance across the organization. Responsible for driving workflow standardization, process improvement, workforce planning, operational scalability, and agency best practices, this role serves as a strategic advisor supporting producers, account teams, and operational leaders in delivering exceptional client service and maximizing shareholder value. The Director/VP, Commercial Lines also plays a key role in M&A integration initiatives, operational transformation efforts, and the ongoing evolution of the agency's Commercial P&C operating model.

Key Responsibilities:

  • Commercial Lines Strategy: Partner with Divisional and Regional Leadership to develop and execute initiatives that strengthen Commercial Lines operations, service delivery, and organizational performance.

  • Operational Excellence: Identify operational challenges and implement scalable solutions that improve efficiency, quality, consistency, and client outcomes.

  • Workflow Standardization: Establish and promote standardized Commercial Lines workflows, procedures, and best practices across the organization.

  • Process Optimization: Lead process improvement initiatives focused on increasing productivity, reducing variation, and enhancing operational effectiveness.

  • Root Cause Analysis: Evaluate operational issues, identify underlying causes, and implement corrective actions that drive sustainable improvements.

  • Workforce Planning: Analyze staffing models, workload distribution, and service demands to develop capacity plans that support growth and operational excellence.

  • Managed Services Alignment: Partner with operational and Managed Services teams to ensure efficient utilization of resources and alignment with organizational goals.

  • Technical Expertise: Serve as a national Commercial P&C subject matter expert, providing guidance on agency operations, workflows, systems, and industry best practices.

  • M&A Integration Support: Support merger and acquisition initiatives through operational assessments, integration planning, workflow alignment, and process standardization.

  • Stakeholder Collaboration: Build strong partnerships with producers, operations teams, and leadership to drive engagement, accountability, and successful implementation of strategic initiatives.

  • Systems & Technology Optimization: Promote effective utilization of EPIC, workflows, reporting tools, and operational technology platforms to improve performance and consistency.

  • Performance Analysis: Utilize operational metrics, service measurements, and business intelligence to evaluate organizational effectiveness and identify opportunities for improvement.

  • Change Leadership: Lead operational transformation efforts by facilitating adoption of new processes, workflows, and business practices throughout the organization.

  • Professional Development: Maintain advanced industry, operational, and leadership expertise through continuous learning and professional development.

  • Champion IOA Values: Demonstrate integrity, leadership, accountability, and professionalism in all interactions.

Ideal Candidate Qualifications:

  • Active Property & Casualty License required

  • CPCU and/or CIC designation (or equivalent)

  • 5–7+ years of Commercial Lines operational leadership experience within a large insurance brokerage or agency

  • Strong expertise in Commercial P&C agency operations, workflows, servicing models, and process optimization

  • Demonstrated experience with workflow standardization, operational excellence, and continuous improvement initiatives

  • Experience conducting root cause analysis and implementing sustainable process improvements

  • Strong workforce planning, capacity modeling, and resource management experience

  • Experience supporting mergers, acquisitions, and operational integration initiatives

  • Applied EPIC experience strongly preferred

  • Excellent communication, stakeholder management, and change leadership skills

  • Proven ability to influence leaders and drive results in a highly matrixed organization

  • Strong analytical, strategic thinking, and problem-solving capabilities

What We Offer: 

  • Competitive salaries and bonus potential

  • Company-paid health insurance

  • Paid holidays, vacations, and sick time 

  • 401K with employer match

  • Professional growth and career progression opportunities

  • Respectful culture and work/family life balance

  • Community service commitment 

  • Supportive teammates and a rewarding work environment 

 
What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s) 

Salary Range

The expected pay range for this position is $125,000.00 - $150,000.00 annually depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.


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