Modernize end-to-end talent management (Competencies & Skills Development, Performance Management ... operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County ...
Modernize end-to-end talent management (Competencies & Skills Development, Performance Management ... operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County ...
Customer Management Job Sub Function: Customer Service Operations Job Category: Professional All ... The Senior Director of Workforce Strategy & Operational Excellence is a critical member of the PSC ...
Customer Management Job Sub Function: Customer Service Operations Job Category: Professional All ... The Senior Director of Workforce Strategy & Operational Excellence is a critical member of the PSC ...
Manager, Workforce Management
Mckinney, TX ยท On-site
Do you enjoy turning operational data into business results? Globe Life is looking for a Workforce Management Manager to oversee forecasting, scheduling, staffing strategies, and real-time resource ...
Quick apply
Manager, Workforce Management
Mckinney, TX ยท On-site
Do you enjoy turning operational data into business results? Globe Life is looking for a Workforce Management Manager to oversee forecasting, scheduling, staffing strategies, and real-time resource ...
Workforce Management Analyst
Moore, OK ยท On-site
This position is responsible for configuration on Kronos Workforce Management system (Kronos WFC) including establishing standards and requirements, evaluating and directing enhancements, and ...
Workforce Management Analyst
Moore, OK ยท On-site
This position is responsible for configuration on Kronos Workforce Management system (Kronos WFC) including establishing standards and requirements, evaluating and directing enhancements, and ...
Customer Management Job Sub Function: Customer Service Operations Job Category: Professional All ... The Senior Director of Workforce Strategy & Operational Excellence is a critical member of the PSC ...
Customer Management Job Sub Function: Customer Service Operations Job Category: Professional All ... The Senior Director of Workforce Strategy & Operational Excellence is a critical member of the PSC ...
Customer Management Job Sub Function: Customer Service Operations Job Category: Professional All ... The Senior Director of Workforce Strategy & Operational Excellence is a critical member of the PSC ...
Customer Management Job Sub Function: Customer Service Operations Job Category: Professional All ... The Senior Director of Workforce Strategy & Operational Excellence is a critical member of the PSC ...
Customer Management Job Sub Function: Customer Service Operations Job Category: Professional All ... The Senior Director of Workforce Strategy & Operational Excellence is a critical member of the PSC ...
Customer Management Job Sub Function: Customer Service Operations Job Category: Professional All ... The Senior Director of Workforce Strategy & Operational Excellence is a critical member of the PSC ...
Customer Management Job Sub Function: Customer Service Operations Job Category: Professional All ... The Senior Director of Workforce Strategy & Operational Excellence is a critical member of the PSC ...
Customer Management Job Sub Function: Customer Service Operations Job Category: Professional All ... The Senior Director of Workforce Strategy & Operational Excellence is a critical member of the PSC ...
Workforce Management Manager
Wichita, KS ยท On-site
This role is responsible for aligning workforce plans with business needs, improving operational ... Management Analysts, ensuring they have clear direction, accurate data, and the tools needed to ...
Quick apply
Workforce Management Manager
Wichita, KS ยท On-site
This role is responsible for aligning workforce plans with business needs, improving operational ... Management Analysts, ensuring they have clear direction, accurate data, and the tools needed to ...
Workforce Operations Management Analyst TFI International is one of North America's largest transportation and logistics organizations, operating a growing portfolio of market-leading transportation ...
Workforce Operations Management Analyst TFI International is one of North America's largest transportation and logistics organizations, operating a growing portfolio of market-leading transportation ...
Workforce Management Manager
Wichita, KS ยท On-site
We are seeking a Workforce Management (WFM) Manager who will lead the development and execution of ... Aligns staffing models with operational goals by collaborating with Operations, HR, and Finance to ...
Workforce Management Manager
Wichita, KS ยท On-site
We are seeking a Workforce Management (WFM) Manager who will lead the development and execution of ... Aligns staffing models with operational goals by collaborating with Operations, HR, and Finance to ...
Direct real-time workforce management activities and recommend staffing adjustments to optimize productivity and operational performance. * Analyze workforce trends, labor utilization, productivity ...
Quick apply
Direct real-time workforce management activities and recommend staffing adjustments to optimize productivity and operational performance. * Analyze workforce trends, labor utilization, productivity ...
Workforce Management Analyst
Scottsdale, AZ ยท On-site
About the Role CNA is seeking a detail-oriented, analytical, and solutions-focused CCaaS & WFM Analyst/Administrator to support our contact center operations, CCaaS technology, workforce management ...
Quick apply
Workforce Management Analyst
Scottsdale, AZ ยท On-site
About the Role CNA is seeking a detail-oriented, analytical, and solutions-focused CCaaS & WFM Analyst/Administrator to support our contact center operations, CCaaS technology, workforce management ...
Workforce Management Manager
Wichita, KS ยท On-site
We are seeking a Workforce Management (WFM) Manager who will lead the development and execution of ... Aligns staffing models with operational goals by collaborating with Operations, HR, and Finance to ...
Workforce Management Manager
Wichita, KS ยท On-site
We are seeking a Workforce Management (WFM) Manager who will lead the development and execution of ... Aligns staffing models with operational goals by collaborating with Operations, HR, and Finance to ...
Workforce Management Analyst
Scottsdale, AZ ยท On-site
About the Role CNA is seeking a detail-oriented, analytical, and solutions-focused CCaaS & WFM Analyst/Administrator to support our contact center operations, CCaaS technology, workforce management ...
Quick apply
Workforce Management Analyst
Scottsdale, AZ ยท On-site
About the Role CNA is seeking a detail-oriented, analytical, and solutions-focused CCaaS & WFM Analyst/Administrator to support our contact center operations, CCaaS technology, workforce management ...
VP, Workforce Management
$121K - $202K/yr
Reporting to the SVP, Capacity, Workforce Management & Operations Planning, the VP serves as the operational leader for workforce management execution, translating strategic workforce planning ...
VP, Workforce Management
$121K - $202K/yr
Reporting to the SVP, Capacity, Workforce Management & Operations Planning, the VP serves as the operational leader for workforce management execution, translating strategic workforce planning ...
Director, Workforce Planning
Bentonville, AR ยท On-site
$110K - $220K/yr
... manage risk. As global integrators of capabilities and best practices, we enable markets to move ... operations and supply chain automation--driving global alignment to shape the future of retail ...
Director, Workforce Planning
Bentonville, AR ยท On-site
$110K - $220K/yr
... manage risk. As global integrators of capabilities and best practices, we enable markets to move ... operations and supply chain automation--driving global alignment to shape the future of retail ...
Director, Workforce Planning
Philadelphia, PA ยท On-site +1
This position will report into the VP, Operations Finance and will be responsible for developing ... Project management skills with the ability to manage multiple priorities. Qualifications:
Director, Workforce Planning
Philadelphia, PA ยท On-site +1
This position will report into the VP, Operations Finance and will be responsible for developing ... Project management skills with the ability to manage multiple priorities. Qualifications:
Director, Workforce Planning
Gravette, AR ยท On-site
$110K - $220K/yr
... manage risk. As global integrators of capabilities and best practices, we enable markets to move ... operations and supply chain automation--driving global alignment to shape the future of retail ...
Director, Workforce Planning
Gravette, AR ยท On-site
$110K - $220K/yr
... manage risk. As global integrators of capabilities and best practices, we enable markets to move ... operations and supply chain automation--driving global alignment to shape the future of retail ...
Director, Workforce Planning
Elm Springs, AR ยท On-site
$110K - $220K/yr
... manage risk. As global integrators of capabilities and best practices, we enable markets to move ... operations and supply chain automation--driving global alignment to shape the future of retail ...
Director, Workforce Planning
Elm Springs, AR ยท On-site
$110K - $220K/yr
... manage risk. As global integrators of capabilities and best practices, we enable markets to move ... operations and supply chain automation--driving global alignment to shape the future of retail ...
Director Workforce Management Operation information
See salary details
$34K - $47.2K
4% of jobs
$47.2K - $60.5K
8% of jobs
$60.5K - $73.7K
11% of jobs
$75.8K is the 25th percentile. Wages below this are outliers.
$73.7K - $86.9K
12% of jobs
$86.9K - $100.1K
14% of jobs
The median wage is $101.9K / yr.
$100.1K - $113.4K
12% of jobs
$113.4K - $126.6K
13% of jobs
$129.9K is the 75th percentile. Wages above this are outliers.
$126.6K - $139.8K
9% of jobs
$139.8K - $153K
9% of jobs
$153K - $166.3K
5% of jobs
$166.3K - $179.5K
3% of jobs
$34K
$107.7K
$179.5K
How much do director workforce management operation jobs pay per year?
What are popular job titles related to Director Workforce Management Operation jobs?
For Director Workforce Management Operation jobs, the most frequently searched job titles are:

Director, Workforce Transformation
Atlanta, GA โข On-site
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 17 days ago
Key responsibilities
Serve as a trusted advisor to C-Suite on talent and workforce programs related to digital, AI, M&A, outsourcing, ERP, and business transformations.
Lead large-scale programs integrating workforce strategy, organizational design, and talent transformation, ensuring delivery rigor and value realization.
Oversee enterprise-wide organizational design, workforce sizing, location strategy, and talent management modernization.
Job description
KPMG iscurrently seeking a Director in Workforce Transformation for our Consulting practice.
Responsibilities:
- Serve as a trusted advisor to C-Suite across all talent and workforce programs related to but not limited to impacts from Digital / AI strategies and implementations, M&A, Global Business Services / Outsourcing programs, ERP / Digital Programs, cost-takeout, and other business transformations impacting workforce.
- Drive alignment between business strategy, financial targets and workforce implications.
- Lead large-scale programs integrating: workforce strategy, org design, talent transformation.
- Ensure delivery rigor across diagnostics, decision points, architecture, implementation planning, and value realization.
- Lead enterprise-wide org design, including target operating model, governance, decision rights, and ways of working.
- Oversee workforce sizing, span/layer design, location strategy, and capability build plans inclusive of human + digital / AI considerations
- Modernize end-to-end talent management (Competencies & Skills Development, Performance Management, Workforce Management & Planning, Talent Acquisition, Learning & Development, Organization/Leadership Development, Talent Capability Assessments, Employee Experience and Diversity, Equity & Inclusion).
- Conduct strategic workforce planning (demand/supply, scenario modeling, build/buy/borrow/automate).
- Establish metrics and dashboards for talent health, skills readiness, and workforce productivity.
- Lead cross functional teams to deliver excellent client service, including stakeholder management, meeting and workshop facilitation, deliverable creation and project and financial management
- Expand accounts by identifying adjacent needs (change management, HR transformation, workforce analytics, culture).
- Lead the creation and advancement of thought leadership, internal and external tools and resources and training for workforce transformation effort
- Lead the development and evolution of business, methodologies and intellectual capital including articles, whitepapers and methodology guides
- Participate in business development efforts by identifying new opportunities and assisting with proposal responses and client outreach
Qualifications:
- Minimum twelve years of relevant work experience related to the following areas: Organization Design & Effectiveness, Target Operating Model Strategy, Competencies & Skills Development, Performance Management, Workforce Management & Planning, Talent Acquisition, Learning & Development, Organization/Leadership Development, Talent Capability Assessments, Employee Experience and Strategic Workforce Planning; preferred ten years of experience in advisory services within a major consulting firm
- Experience with Talent and Org Design tools in the market needed (e.g., OrgVue, HRIS Systems, Learning systems, etc.)
- Bachelors degree from an accredited college/university required; Advanced degree in I/O Psychology, Organizational Development or related field preferred
- Experience leading business transformation initiatives based on a deep understanding of business processes, project management methodologies and leading practices in the human capital space
- Experience in Change Management methods to support execution of workforce strategies
- Prior work managing a portfolio of clients and client activities within a project or team, including setting priorities, balancing competing deadlines and lead conversations and create stakeholder engagement with clients and colleagues across an organizational hierarchy
- Strong demonstrated ability in AI tools (e.g., CoPilot, Gemini, etc.), PowerPoint, Excel, MS Project, and other Microsoft tools to develop work plans, articulate complex issues, analyze data, and structure information
- Demonstrated ability to mentor and train staff-level professionals and excellent communication skills and ability to establish rapport with clients and colleagues across onshore and offshore
- Previous experience in scoping, project management, budget management, and staffing projects and experience managing a portfolio of activities within a project or team; previous experience in setting priorities and balancing competing deadlines desired
- Travel may be up to 80-100%
- Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future
KPMG LLP and its affiliates and subsidiaries ("KPMG") complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work .
Follow this link to obtain salary ranges by city outside of CA:
https://kpmg.com/us/en/how-we-work/pay-transparency.html/?id=M179ADV_2_26
KPMG offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding KPMG's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.
KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.
Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.