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Director Voip Engineering Jobs (NOW HIRING)

Themis Solutions Inc.

$100 - $125/hr

Have direct experience with VoIP, UCaaS, or telephony platforms (e.g. RingCentral, Dialpad, Zoom Phone, 8x8, Ooma, Vonage, VXT) in a Sales Engineering, implementation, or technical support capacity.

New

Ziply Fiber

$200 - $250/hr

... VoIP and SIP platforms, and enabling POTS delivery over fiber at scale. This role also owns the ... You will manage vendors, lead engineers, and deliver programs that generate measurable savings and ...

Clio

Solutions Engineer, Cloud Communications

Have direct experience with VoIP, UCaaS, or telephony platforms (e.g. RingCentral, Dialpad, Zoom Phone, 8x8, Ooma, Vonage, VXT) in a Sales Engineering, implementation, or technical support capacity.

SA Technologies Inc.

Network Engineer

Bethlehem, PA · On-site

All SA Technologies requirements are Direct Client Requirements from IT Hiring Managers. We ... Strong understanding of VoIP, QoS issues and mitigation strategies. Cisco Load balancer or ...

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Director Voip Engineering information

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$73K

$194.7K

$254K

How much do director voip engineering jobs pay per year?

As of Sep 8, 2026, the average yearly pay for director voip engineering in the United States is $194,709.00, according to ZipRecruiter salary data. Most workers in this role earn between $141,500.00 and $253,000.00 per year, depending on experience, location, and employer.

What does a director of VoIP engineering do?

A Director of VoIP Engineering oversees the design, implementation, and maintenance of Voice over Internet Protocol (VoIP) systems within an organization. They are responsible for leading engineering teams, ensuring high-quality voice communication services, troubleshooting issues, and strategizing upgrades or new deployments. This role often involves collaborating with IT, security, and network teams to ensure seamless integration and optimal performance. Additionally, they manage budgets, vendor relationships, and ensure compliance with industry standards and regulations.

What are the main challenges a director of VoIP engineering typically faces when leading a team?

A Director of VoIP Engineering often encounters challenges such as ensuring seamless integration of new technologies, maintaining high service uptime, and managing security concerns related to voice traffic. Balancing the strategic direction of VoIP infrastructure with day-to-day operational issues requires strong leadership and technical expertise. Additionally, coordinating across departments—such as network engineering, IT security, and customer support—is essential for delivering robust and scalable voice solutions.

What are the key skills and qualifications needed to thrive as a director of VoIP engineering, and why are they important?

To thrive as a Director of VoIP Engineering, you need deep expertise in telecommunications, VoIP protocols (such as SIP and RTP), and a relevant engineering degree or equivalent experience. Experience with VoIP platforms, network infrastructure, quality of service (QoS) tools, and certifications like CCNP Voice or equivalent are commonly required. Exceptional leadership, strategic planning, and communication skills help manage teams and align technology with business goals. These skills ensure robust, scalable, and secure VoIP solutions that support organizational growth and reliable communications.

What are popular job titles related to Director Voip Engineering jobs?

For Director Voip Engineering jobs, the most frequently searched job titles are:

Infographic showing various Director Voip Engineering job openings in the United States as of August 2026, with employment types broken down into 91% Full Time, 4% Part Time, 4% Contract, and 1% Nights. Highlights an 86% Physical, 5% Hybrid, and 9% Remote job distribution, with an average salary of $194,709 per year, or $93.6 per hour.

Senior Director Engineering Operations

Oklahoma City, OK • On-site

Dobson Technologies
Internet and IT • 201 - 500 employees
Learn more about Dobson Technologiesexternal

Full-time

Re-posted 2 days ago

Key responsibilities

  • Oversee the operation, reliability, and performance of the company's FTTH network infrastructure, IT Network, and related systems.

  • Provide leadership and management for 24x7 NOC operations, including monitoring network performance, incident management, and service restoration.

  • Lead the technical provisioning, delivery, and support of commercial customer services such as DIA, Ethernet, Fiber, Hosted Voice, and SIP services.

Job description

Position Summary

The Sr Director of Network Engineering is responsible for the strategic leadership, operation, reliability, and performance of the company's Fiber-to-the-Home (FTTH) network infrastructure, IT Network, Commercial, Voice, and Systems. This role oversees Network Operations Center (NOC) functions, service delivery engineering teams, network performance, service assurance, and commercial/business services delivery. The Sr Director ensures the availability, scalability, security, and operational excellence of transport, access, IP, voice, business service networks, facilities, and fiber while driving customer satisfaction and operational efficiency.

This leadership position collaborates across Engineering, Operations, Customer Care, Construction, Project Management, and Sales to support residential and commercial growth initiatives while maintaining industry-leading network performance and service levels.

Key Responsibilities

Network Engineering Leadership 

  • Develop and execute the company's network engineering strategy aligned with business objectives and growth plans.
  • Operations support for FTTH, IP, transport, commercial service networks, fiber plant, facilities, and systems
  • Manage operational KPIs, Metrics, and network reliability measurement
  • 3rd party vendor management
  • Maintain budget alignment and accountability
  • Ability to respond to critical network outages and emergencies and participation in executive escalation as needed.

Network Operations Center (NOC) Management

  • Provide leadership and oversight for 24x7 NOC operations supporting all areas of the network ecosystem 
  • Establish operational procedures, escalation protocols, and incident management practices.
  • Monitor network availability, performance, and service quality metrics.
  • Drive rapid identification, isolation, and resolution of network outages and degradation events.
  • Ensure effective coordination of major incident response activities.
  • Develop service restoration and disaster recovery procedures.
  • Oversee maintenance windows, software upgrades, and change management processes.
  • Maintain network uptime targets and operational KPIs.
  • Manage Network Change and Root Cause Analysis
  • Technical Expertise in: GPON, XGS-PON, Fiber-to-the-Home (FTTH) architectures, DWDM and Optical Transport, SIP and VoIP Technologies

Commercial Services Support

  • Lead the technical provisioning and delivery of commercial customer services including Dedicated Internet Access (DIA), Ethernet Services (E-Line, E-LAN), Fiber, Hosted Voice and SIP Services, and Managed Network Solutions
  • Collaborate with Sales Engineering and Account Teams on efficient customer activation and support
  • Ensure SLA commitments are achieved for commercial customers.
  • Improve service activation intervals and customer onboarding processes.
  • Oversee business customer service assurance and escalation management.
  • Voice network support

Team Leadership & Development

  • Lead and mentor Network Engineering, NOC, and Service Support teams.
  • Create a culture focused on accountability, innovation, and continuous improvement.
  • Develop succession plans and employee growth opportunities.
  • Establish performance objectives and professional development plans, develop key KPIs
  • Foster collaboration between engineering, field operations, customer care, and commercial teams.

Required Qualifications

Education

  • Bachelor's degree in Telecommunications, Computer Engineering, Electrical Engineering, Information Technology, related field, or experience equivalent

Experience

  • 10+ years of progressive telecommunications network engineering experience.
  • 5+ years of leadership experience managing engineering and operational teams.
  • Experience within Fiber-to-the-Home (FTTH), ISP, or telecommunications environments.
  • Proven experience leading Network Operations Centers (NOC).
  • Experience delivering commercial and enterprise telecommunications services.
  • Strong background in IP networking, transport, and access technologies.